Thunderbird Community Forum

I have several iterations of installing SMIME on my email account. I know the pf12 file is valid and it works on all my Android systems. However, when I try to send a digitally signed email on Thunderbird under Ubuntu, I get the message that either the SMIME certificate cannot be found or it has expired even though I went through the correct process to install it (and it shows up on the End to End Encryption settings) and when I display it, it indicates an expiry date of 2027. I have also tried to bundle it with the intermediate certificate but I still get the same error. I even tried to create my own personal SMIME certificate and use it (using SSL) and it had the same issue. Anyone have any suggestions?

This is the error I get: "Sending of the message failed. You specified that this message should be digitally signed, but the application either failed to find the signing certificate specified in your Mail & Newsgroup Account Settings, or the certificate has expired."

Do I need to put the SMIME certificate in a specific folder in order for it to be "re-found"

Hello,

I have saved message templates that I use. Each one also has a footer (which I save as an .html file).

When I use this template to send a message, the image in the footer doesn't load and I get the message: Thunderbird has blocked the file from loading in this message.

When I click UNBLOCK, nothing happens. The image still doesn't get added. It's a very small image from my footer/signature. 'When I compose a new message, I don't have this problem' – the image in the footer loads and is sent to the recipient. This problem occurs when I try to send a message saved in the templates. There's no way to "unblock the image" and send it.

Hello,

I am moving over to Thunderbird from outlook. I have about 8 emails with two domains. First email works okay. The second one on the same domain has turned red on the left panel and thunderbird keeps poppoing up the certificate for mail.xxx.com is not valid for the server. The other works I added the exception when setting it up. The mail server is another domain used from my cpanel hosting provider. So it does not match the domain of the emails.

I can't seem to find a way around this to get it to work. Also I under account settings it looks correct. I am thinking this error message is the incoming mail server? I don't see under account setting anything for incoming mail server which on my hosting is the same for incoming and outgoing. Appreciate any help.

Thank you!

I am installing Thunderbird. I have signed into my email provider using Thunderbird and downloaded my mail. My inbox indicates I have 668 emails. (I accept that as correct because I keep my emails for a long time). Then I went to try to copy my email data by going to ...Thunderbird\Profiles\... I right clicked on my default folder. It indicated only 163 files for the entire folder. It seems to me it does not contain all of my 668 emails. The next step is right click on the default folder, copy then paste in my desired folder on my computer. If I do that, how will I know all of my email files and data will be copied over? Thanks for your help.

Hello, I received an email from Spectrum (.TWC) that I needed to change my password by Nov. 11th. I did change it last evening. Now today I cannot receive my email via Mozilla Thunderbird, I receive the pop up to Enter the Password when I open it.

Then a second submit I added: -I came to search helps as to why I need to add the password every time I open Thunderbird's password. I searched and found something similar to what I am having problems with here: https://support.mozilla.org/en-US/questions/1525666

I removed the password that was there for years, I then shut Thunderbird, retyped the new password and it still does not work, and in the Settings Security Password there is no more the TWC in the list but only the hotmail account I have also in the list. Now I do not know how to ADD a new Password in the Settings Password. I am stuck there. No more emails coming in for two days now.-

Then the third submit I added: -I still cannot set the Password that the support above said to remove, I cannot add a new password and the settings shows that .twc is not on the list any more for Setting Security.

Also once in a while it shows a pop up at the right bottom of the page. I added it as an image.

Can someone please help me with this so I can get my .twc mail back. I tried myself and it does not work, I've read many Helps and it's not the issue that I have.-

I tried the original password, made several new ones and it still not working nor showing the .twc account password in the Settings, Security and Passwords area.

I am at a loss and need TB to work as it was before Spectrum informed that I need to change my Spectrum Password before Nov. 11.

Thank you for your time and efforts.

Hello,

We have installed Thunderbird version 144.0.1 on a new computer. We successfully created one email account, but we are unable to add another one.

When we try to set up a new account by entering the name and email address and then clicking Continue, the process stops and does not go any further.

Please find the screenshot attached.

Thank you in advance for your help.

Best regards, Ana Jovanovic

How do I get Thunderbird to download from two mailboxes in the same account?

My friend has an In box and a second one called Wrenches that was set up in his Zimbra webmail. How can he POP download both mailboxes? It's fine if the messages all end up in the IN mailbox.

More precisely, there is still a folder called "Elements envoyés" (French for "sent items"), but it is shown in italics and is empty despite being shown as "subscribed" in the folders list. Restarting did not help. De-subscribing and re-subscribing neither. The emails are present through the web interface or on my iPhone... It is very frustrating. Thanks for your help.

I have a bunch of email subfolders showing up in Thunderbird which have nothing in them. Their names appear in italic, greyed-out. No matter how many times I delete them, when I reopen Thunderbird they've just reappeared in their previous location. This includes three in the Deleted folder.

I'm using IMAP and the phantom folders are not there in my provider's webmail interface, so it must be a local problem.

I know from internet search that lots of people have had this. Solutions elsewhere that I've already tried and that didn't work:

- unsubscribing from the folders: they appear in the subscribed list but without any checkbox next to them - deleting the .msf, panacea, etc. files: the folders reappear just the same after doing this

Has anyone found a fix that works? This is my work email account and the clutter in my folder pane is really unhelpful!

Att made me change my account password. Now Thunderbird cannot access messages. I have entered the new password in out going and incoming but there seems to be more to this than that because nothing happens. Where do I have to put in new passwords? Thanks so much. Marjorie

Ok I know this has been asked before but I can't find a way to fix this. When I click on ANY link in an email or even the menus, not even the help menu works, I get a "no app associated" error. My file associations for .htm, .html, http, https are all set in the default apps in windows. I can click on an email address and it works just not any other type link. This is in version 144.

Bonjour je n'arrive pas à creer un compte live.fr j'ai le message suivant

Could not get OAuth2 details For hostname=smtp=mail.outlouk.com

Comment faire Merci pour votre aide

Hello, I am unable to create a live.fr account. I get the following message:

Could not get OAuth2 details For hostname=smtp=mail.outlook.com

What should I do? Thank you for your help

I have successfully added numerous Zoho email addresses for our business into Thunderbird so I can easily toggle back and forth between inboxes, etc., but I have one Zoho email address that I just can't get to add. I created a new App-Specific Password for it in Zoho in case that was the problem, but the new one isn't solving the issue, either. I've attached an image of the screen and the message I'm getting- please let me know where else I can check for whatever might be preventing this add.

suddenly the Thunderbird cannot distinguish between info@zelec.se and info@stiernbrandt.com. It thinks they are the dsame and if I write the email address in the "Edit SMTP server" as info@zelec.se the same name appears in the account info@stiernbrandt.com. This is a very recent error. I saw todfay that this happen and then TH forbids me to send email from info@stierbrandt.com since it wrongly copies the into the info@zelec.