Account disconnected

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted an… (மேலும் படிக்க)

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted and logged in, pinned tabs were gone?! Using the created restore point did NOT restore the pinned tabs. Is there a way to recover the pinned tabs? Thanks in advance. FRANK

Asked by WhiteBimmer 5 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 5 மாதங்களுக்கு முன்பு

MS files are downloaded as .pdf

Hi, For some time now, when I download a .pptx, .xlsx og .docx Firefox changes the file format to .pdf when downloading the file. I then have to manually choose the corr… (மேலும் படிக்க)

Hi,

For some time now, when I download a .pptx, .xlsx og .docx Firefox changes the file format to .pdf when downloading the file. I then have to manually choose the correct app for opening the file, overrule error messages and delete the ".pdf" when re-saving the file even though it recognises it is not really a pdf file.

I've tried to change the Firefox settings, clearing cache, restarting or deleting in config and other small attempts to reboot whatever suddenly started to cause this problem. As far as I can see, it is not an unknown issue, but I've not yet been able to find a solution to my problem, which is getting on my nerves.

Hope you can be of help.

Asked by mikkelwg 5 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 5 மாதங்களுக்கு முன்பு

stubborn cached web content

I have 228 kb of cached web content that refuses to clear. Say there is 1.5 mb cached, and when I clear, the 228 kb is still there. It interferes with a web site I visit.… (மேலும் படிக்க)

I have 228 kb of cached web content that refuses to clear. Say there is 1.5 mb cached, and when I clear, the 228 kb is still there. It interferes with a web site I visit. Please help me get rid of this! Thanks in advance.

Asked by S+x2Yn8 5 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 5 மாதங்களுக்கு முன்பு

Sponsored shortcut for @Google despite sponsored shortcuts being disabled

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser. Today when launching my browser the first link in my shortcuts was … (மேலும் படிக்க)

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser.

Today when launching my browser the first link in my shortcuts was to @Google which I specifically do not use. I do not use google search. I do not want google search. I do not want cookies or content from google.

Why was this sponsored shortcut pushed to my browser after I disabled sponsored shortcuts?

Asked by 109238763191 3 மாதங்களுக்கு முன்பு

Last reply by cor-el 3 மாதங்களுக்கு முன்பு

Download prompt not working

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking. Why, and how … (மேலும் படிக்க)

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking.

Why, and how do we correct that?

Asked by ithinktfiam 3 மாதங்களுக்கு முன்பு

Last reply by TechHorse 2 மாதங்களுக்கு முன்பு

I can no longer use my camera on firefox

I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on… (மேலும் படிக்க)

I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on the site, that we use reularly. The camera icon on the address bar appears red, and I noticed that in Windows security, it lists firefox access requests, but shows no way to grant these requests.

I am not tech minded so please if anyone could keep it simple, I would appreciate it.

Asked by sparrow08 5 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 5 மாதங்களுக்கு முன்பு

completely disable tab preview

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How… (மேலும் படிக்க)

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How do I completely deactive this?

Asked by Thaliel 3 மாதங்களுக்கு முன்பு

Last reply by me 2 மாதங்களுக்கு முன்பு

YouTube link text overlaps with “Translate this page”

When I search for a Hebrew-language video on Firefox the resulting link text overlaps with the English text “Translate this page” for all YouTube videos. I don’t want any… (மேலும் படிக்க)

When I search for a Hebrew-language video on Firefox the resulting link text overlaps with the English text “Translate this page” for all YouTube videos. I don’t want any page translated and my Firefox Translation settings include no languages. The overlap only occurs on YouTube video links. How can I get rid of the “Translate this page” text? Thanks.

Asked by groucho43 5 மாதங்களுக்கு முன்பு

Last reply by cor-el 5 மாதங்களுக்கு முன்பு

XUL Runner message

Hi, I hit Foxfire icon, I get XUL Runner message, Error Platform Version 127.0.1 is not compatible with mini version ] = 127.0 and max version ] = 127.0 How do I corr… (மேலும் படிக்க)

Hi, I hit Foxfire icon, I get XUL Runner message,

Error Platform Version 127.0.1 is not compatible with mini version ] = 127.0 and max version ] = 127.0

How do I correct and gain access!!???

Please help, definitely liked days of yore when one could call.

Andrew

Asked by odrewid 5 மாதங்களுக்கு முன்பு

Last reply by NoahSUMO 3 மாதங்களுக்கு முன்பு

Pop-ups Still happening

Despite having the Pop-ups box ticked, I continue to get these 4 in a row, from McAfee. I have been running a system clean for 3 days, and still get these pop-ups. I ha… (மேலும் படிக்க)

Despite having the Pop-ups box ticked, I continue to get these 4 in a row, from McAfee. I have been running a system clean for 3 days, and still get these pop-ups. I have TotalAV, but nothing I do has made a difference.

Asked by Harleyria Linnehan 4 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 4 மாதங்களுக்கு முன்பு

How to restore previous sessions from old hard drive that died

My old hard drive died I couldn't recover it. I cannot mount the disk to another OS etc. The session files cannot be retrived. However I had over 100 tabs open in Fire… (மேலும் படிக்க)

My old hard drive died I couldn't recover it. I cannot mount the disk to another OS etc. The session files cannot be retrived. However I had over 100 tabs open in Firefox I want to retrieve before the disk crashed. I was signed in to firefox all the time in the old computer.

I now have a new computer, I signed in to firefox and I can recover the bookmarks. But I don't see any option to recover the lots of tabs and sessions from my previous dead disk. It seems there is tab sync options between 2 devices that is concurrently signed in. But I can't sign in to a dead disk. I also can't recover the file.

How can I reteive my old sessions with many tabs? I'm hoping firefox have a way of knowing all my tabs since I was signed in and sync before the disk crash.

Asked by abc 5 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 5 மாதங்களுக்கு முன்பு

Kroger web site wil not open with fire fox but will open with google chrome

Kroger web site will not open with fire fox but will open with google chrome. It is my survey site http: not https. I have this setting under privacy and settings. HTTPS-… (மேலும் படிக்க)

Kroger web site will not open with fire fox but will open with google chrome. It is my survey site http: not https. I have this setting under privacy and settings. HTTPS-Only Mode ( don't enable HTTPS -only mode -checked) HTTPS provides a secure, encrypted connection between Firefox and the websites you visit. Most websites support HTTPS, and if HTTPS-Only Mode is enabled, then Firefox will upgrade all connections to HTTPS. Learn more Enable HTTPS-Only Mode in all windows Enable HTTPS-Only Mode in private windows only Don’t enable HTTPS-Only Mode ( I use win 11. )

Asked by woodust 4 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 3 மாதங்களுக்கு முன்பு

Video in Firefox

Video in Firefox does not run .. no error messages .. nothing. It works fine in other browsers. When I click on the video .. nothing happens. It used to work but not n… (மேலும் படிக்க)

Video in Firefox does not run .. no error messages .. nothing. It works fine in other browsers. When I click on the video .. nothing happens. It used to work but not now and I don't think I've changed anything.

Win11 Version 126.0.1 (64-bit)

Asked by Duane Loftus 6 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 5 மாதங்களுக்கு முன்பு

Sync isnt working

Hi

I have just installed FF on a new computer but my data isnt syncing. I have tried everything inc reinstall

Asked by ben193 3 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 3 மாதங்களுக்கு முன்பு

Issue with extensions

There is an issue with 3 extensions: 1. Briskine. 2. Simple Gmail notes. 3. Boomerang. This issue is taking place only when Briskine is active and only on Firefox. Whe… (மேலும் படிக்க)

There is an issue with 3 extensions: 1. Briskine. 2. Simple Gmail notes. 3. Boomerang. This issue is taking place only when Briskine is active and only on Firefox.

When Briskine is active Simple Gmail notes does not display at all. Boomerang does not display correctly so there is no access to the full screen and options.

This only happens with Firefox, not with Chrome or Edge. Also, it is a know issue that's been going on for a while. I wish it could be fixed. Thank you Adam [removed phone# and email from public support forum]

Asked by Adam C 5 மாதங்களுக்கு முன்பு

Last reply by James 5 மாதங்களுக்கு முன்பு

firefox no scan

my best search site is firefox used it long time started as month ago will not scan says address looks wrong or suspicious and does nothing can you help, memory cleared m… (மேலும் படிக்க)

my best search site is firefox used it long time started as month ago will not scan says address looks wrong or suspicious and does nothing can you help, memory cleared many times nothing helps it seems to affect google also

Asked by JKP61648 4 மாதங்களுக்கு முன்பு

Last reply by cor-el 4 மாதங்களுக்கு முன்பு

Bookmark sidebar reset width size after closing Firefox

After last update, when I open the bookmark sidebar (CTRL+B) and change its size (width), and then close Firefox, sidebar's width change to previous size. How to fix it?… (மேலும் படிக்க)

After last update, when I open the bookmark sidebar (CTRL+B) and change its size (width), and then close Firefox, sidebar's width change to previous size.

How to fix it?

Asked by M 3 மாதங்களுக்கு முன்பு

Last reply by cor-el 3 மாதங்களுக்கு முன்பு

Youtube not loading videos - jnn-pa.googleapis.com CORS failed

Hello, I am writing to you because there have been some problems with YouTube lately when using Firefox. The video won't buffer more than a few seconds, and sometimes I r… (மேலும் படிக்க)

Hello, I am writing to you because there have been some problems with YouTube lately when using Firefox. The video won't buffer more than a few seconds, and sometimes I receive an error message saying, "There was an error. Try refreshing the page or try again later." I tried using Safari on my phone, and it is working just fine, so it looks like it is not my internet connection. I am using uBlock Origin and other add-ons. To troubleshoot, I followed the instructions from one of the engineers of uBlock Origin here: https://github.com/uBlockOrigin/uAssets/issues/20586

He recommended reporting it to Firefox in the comments below to another user, but none of it worked for me. Therefore, I am contacting you to see if we can solve this issue. Thank you very much.

Asked by Garrod 3 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 3 மாதங்களுக்கு முன்பு