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Hi there.

The original problem is described here: https://support.mozilla.org/en-US/questions/1472503 ( Also the solution I found.)

Jaws and James seem to have left the building.

This problem first occurred with the update from V 135.0.1 to V 136.0 . Currently on V 136.0.4, and every update has exhibited the same behavior.

I have the same issue with two laptops, running Windows 10. Each has been through a few update cycles, and the "Restart to Update" always fails.

So, I close FF, watch for the Resource Monitor to quiet down, and reopen FF.

When I go through this sequence, I notice that the screen will flash once VERY quickly before opening the home page.

FF seems to function normally otherwise.

Thanks for being there,

greg moehl

Lately when I manually check Firefox for updates. From the menu Help, then About Firefox. It will download the update, ask to restart Firefox. It will restart Firefox, but NOT install the update. It continues to fail to install until I close Firefox myself, wait a good minute, then load Firefox again and it will install the update. I can make this happen to every computer with Firefox installed.

Every once in a while, Firefox stops allowing me to navigate to any new websites, instead giving only a page that says:

"Restart to Keep Using Firefox

An update to Firefox started in the background. You’ll need to restart to finish the update.

Your windows and tabs will be quickly restored, but private ones will not."

I have automatic updates disabled in Firefox settings, and I have gone into about:config and set app.update.auto.migrated to false, and yet this issue persists. It seems like Firefox is ignoring my preferences. I don't wish to restart Firefox while I'm in the middle of a bunch of work. How can I get past this message and continue using Firefox without restarting? Do I need to delete update files or something?

This random surprise block to my work is ridiculous. We need the flexibility to update/restart Firefox only whenever we're ready to.

A new issue with Firefox. I download updates myself, not automatically. This morning after updating, I clicked to restart Firefox, and it restarts, but still shows that it needs to restart. Even after multiple attempts. How to resolve? Thanks

All I have is an older windows 7 dell laptop and firefox was working ok but then it said firefox must be updated by march 14 so i clicked on the update but it has been over 24 hours and the little circle is still going around with 0 results why

I read there is a need to immediately update Firefox. I down;loaded it, but got a message that a newer version exists...? Also, it shows my latest update was 11/24. I use auto updates and recall one much more recently.(in fact I found the new tabs annoying) I am perplexed.

Good Morning! :)

I have a note book HP, which windows operating system was erased back in the past, I happily use mozilla. This device I use it exclusively as a monitor to watch TV.

I got the notification of the Mozilla update, I have downloaded many times in the laptop: firefox-136.0.1-tar.xz However does not run or execute the file and update the system and laptop. I am able to open the file, but that is all.

Please let me know what I am doing wrong to fix it.

Thank you very much for your attention

Ambriz Moya

using 64 bit Linux here.

I download an update, but it doesn't do anything. It constantly tells me I need to download an update. Currently using 133.0.3

I managed to get an update through Linux, but now I'm having trouble with Linux. I suspect I need to remove Firefox and reload it. I tried to do that one time but it didn't fix the problem.

Any help would be appreciated.

Jim

So I know this question has been asked and answered in various scenarios but so far I've not found one matching mine.

Personal PC. I'm on V 131.0.2 since a reinstall last year but only now realised no updates have been done since because of this msg. I've worked through the various fixes others used re policies, but I can't locate any policy files in the various locations suggested; registry editor (HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox key (don't have it) & others, about:config (nothing showing on a search), Program Files/Policies (don't have it), C:\Program Files\Mozilla Firefox\Distribution folder (don't have it). So I could not find the offending poicy DisableAppUpdate anywhere in locations offered by other posters etc.

Rather than taking forever to pin down the culprit, can I not just manually update to the latest version or will that delete all my settings/extensions etc?? Given how often it's crashing I'm almost tempted down that road except that I like to have my History intact as I often want to find a site I've not bookmarked.

Thanks.

Hello,

When I attempt to open Firefox, I am getting a pop-up screen saying:

135.0.1 not compatible with min version >= 135.0 max version <=135.0

Also, I am being advised to reinstall Firefox. Do I need to uninstall Firefox first?

Windows10, Dell Laptop

Thank you,

Petrik

I accepted an update to my computer and immediately Firefox could not load, the exe file is missing. Again I use windows 7 . May have lost all passwords and bookmarks. Please advise.

14/01/2025

Ok, I can't reinstall Firefox because I have data, links and other that I no longer have access to link website links.

What is the next solution please as Firefox is my default and main browser.... or is it time to move away from firefox.?

I tried to import date and others however it was not an easy task to do, and I have to System Restore to once again get the Error that stops Firefox, is there a way of undoing the update that firefox installed ?

Last night the 15th January 2025, the firefox decided to update, buy it self closing the browser, however when it restarted it now comes up an Error, something along the lines of 134.0.1 and 134.0 MinVersion, if you have seen this you will know what I mean, it suggested to reinstall firefox, with that I did and I tried to porting all the setting and data and every thing, however it didnot import.

Where can I find the previous version that generated the error to start the import again... as there are links that I simply can not get any more

Cheers

I have used firefox for several years. Lately I have consistently gotten a message that there is an error and Platform Version 130.0 is not compatible..... I have followed several suggested remedies on the Internet with no luck, with the most consistent remedy being to reinstall. Thjat hasn't worked. Do you have a solution or should I just go to another browser?