Update by Firefox and now Passwords missing

I tried contacting Mozilla Customer Service, but there is absolutely no way to do it. You customer service leaves much to be desired. You updated your unstable system. … (மேலும் படிக்க)

I tried contacting Mozilla Customer Service, but there is absolutely no way to do it. You customer service leaves much to be desired.

You updated your unstable system. It did the update, but now my saved passwords are missing. If your system deletes the passwords, what kind of safety do users of Firefox are guarantee? If this issue is not resolved, I will leave and delete your browser NEVER to use it again. In addition, I created a Firefox account long time ago to supposedly have my passwords secure. At this point all the passwords are missing. What security is your system providing?

Asked by jcmena830 1 மாதத்திற்கு முன்பு

Last reply by Terry 1 வாரத்திற்கு முன்பு

Cannot get into proper Firefox account to sync

I had to make a separate account just to post here but last night I was going through a lot of stress with computer issues, and had to semi-reset windows (lost all my pro… (மேலும் படிக்க)

I had to make a separate account just to post here but last night I was going through a lot of stress with computer issues, and had to semi-reset windows (lost all my programs, still have other files), I wasn't thinking straight and forgot to back up anything for my Firefox account and I have been trying passwords all day and I still cannot get in. It's gotten to the point where the Firefox Accounts login page asks me to give it a code from my email, I give it said code and the passwords still incorrect. If I can give it codes from my email, why can't I log in through my email or anything else?

I cannot reset the password because I would lose hundreds of saved passwords that I had stored in Firefox along with important bookmarks. I need to know if there is any way I can recover my account without losing my data, because I cannot afford to lose it at all.

Asked by nolynthememerlol 2 வாரங்களுக்கு முன்பு

Last reply by Dropa 2 வாரங்களுக்கு முன்பு

I messed up my sync by removing all the devices

Before my PC reset (as I felt it got bugged, so I did a hard reset), I killed all the devices before even realizing it and now my sync is not getting the addons extension… (மேலும் படிக்க)

Before my PC reset (as I felt it got bugged, so I did a hard reset), I killed all the devices before even realizing it and now my sync is not getting the addons extensions and the bookmarks which I saved for 2 whole years. Please help.

Asked by Twilight Star 2 வாரங்களுக்கு முன்பு

Last reply by Dropa 2 வாரங்களுக்கு முன்பு

Primary account email required for sign-in

I'm trying to create a FF account, but when I put in my e-mail address I get the error "Primary account email required for sign-in". I may have in the past used an old e-… (மேலும் படிக்க)

I'm trying to create a FF account, but when I put in my e-mail address I get the error "Primary account email required for sign-in". I may have in the past used an old e-mail address, but that address is old and now gone.

I can't log into FF with the old account because it wants to send a confirmation e-mail (to an address that no longer exists). So my main e-mail address is now blocked from being used with FF.

I had to create a new e-mail address just to create an account to post this, but I really want to be able to use my normal e-mail address so I can use sync. Does anyone know how I can do this, or are any admin people able to help me fix this?

Asked by spacelem 2 வாரங்களுக்கு முன்பு

Last reply by Dropa 2 வாரங்களுக்கு முன்பு

Lost add-ons and bookmarks etc....

HI, Yesterday (Sunday) i backup everything using the sync option. Restarted my computer with a fresh install of windows. Mow when i can to sync again, all of my bookmarks… (மேலும் படிக்க)

HI, Yesterday (Sunday) i backup everything using the sync option. Restarted my computer with a fresh install of windows. Mow when i can to sync again, all of my bookmarks and add-ons etc have gone? Why? Please Help!!!!! Regards Dave

Asked by Bobski2000 2 வாரங்களுக்கு முன்பு

Last reply by James 2 வாரங்களுக்கு முன்பு

I tell it to sync, it never does. Stored information is now years old, can't update.

I need to create a new profile because I am having problems, the old one appears to be corrupt. I need to keep all my extensions, settings, history, tabs, bookmarks, etc.… (மேலும் படிக்க)

I need to create a new profile because I am having problems, the old one appears to be corrupt. I need to keep all my extensions, settings, history, tabs, bookmarks, etc.

So from the profile that has all the settings, I tell Firefox Sync to sync. It says it's syncing.

Then I quit Firefox, open with the profile manager, create a new blank profile, and sign into Firefox Sync using the same Firefox Account.

Within a few minutes, sync completes, and my new browser profile is exactly like an old copy of firefox that I deleted maybe 5 years ago. All my old extensions, tabs, everything.

I need to sync my CURRENT Firefox so I can restore a clean profile to it. Not restore a setup from a copy I deleted years ago.

I've tried this process about 4 times now and the result is always the same. Firefox sync does NOT see my current tabs, extensions, bookmarks, settings, anything. It keeps the ones from years ago no matter what.

I don't want to delete my firefox account and start a new one because it will cause me to lose access to all my forum comments.

Asked by Zatukp 2 வாரங்களுக்கு முன்பு

Last reply by cor-el 2 வாரங்களுக்கு முன்பு

I don't see any of my settings or bookmark after switching to a new device

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed … (மேலும் படிக்க)

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed Firefox again and logged in but there is no settings, no bookmark! What happened to the bookmarks? Is syncing really reliable?

Asked by mohammad.norouzivarkaneh 2 வாரங்களுக்கு முன்பு

I don't see any of my settings or bookmark after switching to a new device

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed … (மேலும் படிக்க)

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed Firefox again and logged in but there is no settings, no bookmark! What happened to the bookmarks? Is syncing really reliable?

Asked by mohammad.norouzivarkaneh 2 வாரங்களுக்கு முன்பு

Last reply by Damon 2 வாரங்களுக்கு முன்பு

new computer want my mozilla bookmarks, etc. from my previous laptop

I downloaded firefox to my new laptop and signed in and last time I did this all my bookmarks, passwords, etc. were on the new laptop. It is not letting me do it and I d… (மேலும் படிக்க)

I downloaded firefox to my new laptop and signed in and last time I did this all my bookmarks, passwords, etc. were on the new laptop. It is not letting me do it and I don't have firefox on my Iphone

Asked by mlawler 3 வாரங்களுக்கு முன்பு

Firefox account retrieval

my gmail account and it's corresponding mail that I have linked to my firefox account is currently overflown with data. due to my place of residence Im locked from purcha… (மேலும் படிக்க)

my gmail account and it's corresponding mail that I have linked to my firefox account is currently overflown with data. due to my place of residence Im locked from purchasing additional data for that account's google disk, and therefore can not receive any emails. If possible, I would like to verify my account by any other means, or use any other of my mail addresses to receive verification email to my account. To add to the context the whole problem occured after I reinstalled my OS on my PC. I synced my account, saved what data I remembered to, but forgot about my linked mail inability to, well, receive emails. Any help would be really appreciated

Asked by ivan.kolyganov2302 3 வாரங்களுக்கு முன்பு

Last reply by ivan.kolyganov2302 3 வாரங்களுக்கு முன்பு

  • Archived

Sync Does NOT Work With Version 88.0 Ubuntu (Linux).. Original Version On Xtra-PC USB ThumbDrive Did !

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (doc… (மேலும் படிக்க)

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (documentation).

Asked by nm4dgdcs 6 மாதங்களுக்கு முன்பு

Last reply by wedr19 3 வாரங்களுக்கு முன்பு

Unable to access Firefox account

I need access to my other Firefox account. It's an account I have for work and it was created while I was a temp. I got hired on by the company and they disabled my old A… (மேலும் படிக்க)

I need access to my other Firefox account. It's an account I have for work and it was created while I was a temp. I got hired on by the company and they disabled my old AD account and that is the email I used to create a Firefox sync account. I don't have access to that email account anymore so therefore cannot receive a verification email to log in. I would like to change the email on that account to my new address. I really need all those bookmarks. We support well over a hundred different services and such, and it would take weeks or months to build up these bookmarks again. I have the login info for that Firefox account.

Asked by DukeStallion 3 வாரங்களுக்கு முன்பு

Last reply by Paul 3 வாரங்களுக்கு முன்பு