• Archived

Sync does not work for tabs nor for tab groups.

I have sync account. I have a laptop and my main computer added there. Each time I click the "sync now" button on my laptop, only the bookmarks and addons sync! My tabs d… (மேலும் படிக்க)

I have sync account. I have a laptop and my main computer added there. Each time I click the "sync now" button on my laptop, only the bookmarks and addons sync! My tabs don't change nor do I get the tab groups that I have on my main computer.

Asked by DemoniWaari 6 ஆண்டுகளுக்கு முன்பு

Last reply by Vineet_Rc 6 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox Sync horribly designed,; not working at all

This is the most horribly designed POS I've had the pleasure of using. I want to setup sync on my mom's firefox. I have an account already, so I click that button. Now … (மேலும் படிக்க)

This is the most horribly designed POS I've had the pleasure of using.

I want to setup sync on my mom's firefox. I have an account already, so I click that button. Now It wants me to pair a device. I have no access to the other computer that firefox sync was presumably setup on. Ok fine I click "I don't have the device with me."

Now they want me to sign in and provide a recovery key. WTF Is a recovery key and when did I ever get one? Fine, I generate one. I save it. Now I click "Sign in". Nope, still not working. It says my key is wrong. Umm. The key you just GAVE ME is wrong. Fine. I try again, and again. The next button is not working.

All I want to do is sync bookmarks with my mom's ipad. On the ipad app I'm using, it tells me to click "Add a device" on my browser. Umm, there is no such button. Both apps are giving me PAIRING keys; neither app is letting me actually enter a pairing key for the other.

This is horrible; absolutely horrible. This is why I use chrome. Mozilla you should be ashamed of this product.

Asked by makthrow 7 ஆண்டுகளுக்கு முன்பு

Last reply by bntabor 6 ஆண்டுகளுக்கு முன்பு

  • Archived

My sync doesn't seems to work. All my data is missing.

After reinstalling my windows and completely syncing my firefox. My bookmarks and information are all gone. I need help here as the bookmarks are very important. Somebo… (மேலும் படிக்க)

After reinstalling my windows and completely syncing my firefox. My bookmarks and information are all gone.

I need help here as the bookmarks are very important.


Somebody, please help!


Your time and help will be greatly appreciated!


Thank you!!

Asked by BryanFang 7 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 7 ஆண்டுகளுக்கு முன்பு

  • Archived

I can't find my recovery key in sync and firefox doesn't recognize my email or user Id to reset my password

I am having trouble syncing my firefox bookmarks and settings. My windows was reinstall and I lost all of my applications. Trying to sync my old settings and book marks… (மேலும் படிக்க)

I am having trouble syncing my firefox bookmarks and settings. My windows was reinstall and I lost all of my applications. Trying to sync my old settings and book marks, but I cannot find my recovery key nor was I able to reset my password using my user ID. It says my USER ID doesn't exist. I know I have sync set up b/c I've sync my Firefox before, I also had trouble finding my recovery key last time, but somehow I was able to find it, don't remember how. When I follow your instruction and go to sync in options, I don't have the account management option to see my recovery key nor change my recovery key. HELP!!!

so, I can not find the manage account option in Sync to find my recovery key, I cannot change my password to my acct, it says it doesn't recognize my user ID. I have synced my firefox before when Windows was reinstall few months ago, so I know I have an account.

Thanks,

Ling

Asked by cristalyxn 7 ஆண்டுகளுக்கு முன்பு

Last reply by Gemini566 7 ஆண்டுகளுக்கு முன்பு

  • Archived

Changing Sync Email

My old Sync email recently stopped working, and I was wondering if there was some way that I could change my Sync email.

Asked by tmcclelland47 7 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 7 ஆண்டுகளுக்கு முன்பு

  • Archived

firefox sync failed to connect to the server / FF 21.0 / Win 7 Ultimate 64

I'm running WIndows 7 Ultimate 64, Firefox 21.0 on an HP Pavilion DV7T laptop. Every time I try to use (sync) Firefox Sync I get the error message " firefox sync failed t… (மேலும் படிக்க)

I'm running WIndows 7 Ultimate 64, Firefox 21.0 on an HP Pavilion DV7T laptop. Every time I try to use (sync) Firefox Sync I get the error message " firefox sync failed to connect to the server". I deleted my Sync account and created a new one successfully. I am NOT running ANY firewall software (not even Windows Firewall), nor do I have a current anti-virus program installed / running.

Here is a copy of my latest Sync-Log: http://bit.ly/12WSqqV

Thanks for any help, Dan

Asked by dancallaghan 7 ஆண்டுகளுக்கு முன்பு

Last reply by Cris70 6 ஆண்டுகளுக்கு முன்பு

  • Archived

Restore my passwords from Sync

I formatted my computer 30th April and started all over to get my Mozilla working and have all of my bookmarks and passwords. As always I tried to log into Sync and have… (மேலும் படிக்க)

I formatted my computer 30th April and started all over to get my Mozilla working and have all of my bookmarks and passwords. As always I tried to log into Sync and have my info back but, as soon as I entered both email/pass and recover key none of my 'personal bookmarks' and /or passwords were visible. I tried to get a new recovery key in case it was wrong and now I finally synced it but I only have 2-3 passwords that I saved till today. So I would like you to somehow restore my account 3-4 days ago were I actually hadn't formatted and had all of my passwords(MOST important actually). Thank you for your time .

Asked by Stergios89 7 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 7 ஆண்டுகளுக்கு முன்பு

  • Archived

When I try to activate my account, I get an error "Cookies and local storage must be enabled." My preferences are Always accept cookies, keep until they expire

I keep being asked to activate my account. My preferences on cookies always accept them. So I don't know how to resolve the issue. Occasionally other sites also say I mus… (மேலும் படிக்க)

I keep being asked to activate my account. My preferences on cookies always accept them. So I don't know how to resolve the issue.

Occasionally other sites also say I must enable cookies.

Cookies are enabled. I don't know what else to do since my settings say they are already enabled.

Asked by alexmcmillan 4 ஆண்டுகளுக்கு முன்பு

Last reply by jscher2000 4 ஆண்டுகளுக்கு முன்பு

  • Archived

I lost my recovery key

I need my bookmarks from my sync account, but I've lost my recovery key due a system formatting. Is there any way to get it back? I got the account info.

Asked by Atum 7 ஆண்டுகளுக்கு முன்பு

Last reply by Kunwar 7 ஆண்டுகளுக்கு முன்பு

  • Archived

New computer won't sync

I am setting up a new desktop. Firefox 29.0.1 is installed on all of my computers. I created a Firefox account and signed in on all computers. The new desktop shows that … (மேலும் படிக்க)

I am setting up a new desktop. Firefox 29.0.1 is installed on all of my computers. I created a Firefox account and signed in on all computers. The new desktop shows that I am logged in (Under the settings menu, in a line above the Customize line), but no other computers have this line, although they say I am logged in. All computers have the "Pair A Device" link under Settings->Options->Sync except for the desktop. It does not have this blue link. I have set up sync many times on my computers, but never on one that does not have the blue Pair A Device link. How do I do this, and how do I get the line saying I am logged in to appear in the Settings window. All computers Windows 8.1 64 bit, and all Firefox v. 29.0.1 Thank you

Asked by Metron 6 ஆண்டுகளுக்கு முன்பு

Last reply by guigs 6 ஆண்டுகளுக்கு முன்பு

  • Archived

Keep getting "Incorrect account name or password" with Sync??!

I did setup sync account. I go to https://account.services.mozilla.com/sync/ and I can log in. But my firefox keep giving me "Sync error" - Incorrect account name or pass… (மேலும் படிக்க)

I did setup sync account. I go to https://account.services.mozilla.com/sync/ and I can log in. But my firefox keep giving me "Sync error" - Incorrect account name or password. Please try again.

Please help!!

Using Firefox 4.

Asked by leova 9 ஆண்டுகளுக்கு முன்பு

Last reply by clunymarie 9 ஆண்டுகளுக்கு முன்பு

  • Archived

where is the recovery key for the final step in the sync setup?

I have account from a previous attempt. On device one, I go to set up sync. I answer I have an account [attempt to reset the account resulted in "email address already … (மேலும் படிக்க)

I have account from a previous attempt. On device one, I go to set up sync. I answer I have an account [attempt to reset the account resulted in "email address already in use" error]. Device 1 shows three pair a device codes.

Device 2: I go to the Firefox home page. I choose sync at the bottom, and enter the three codes on device number 2. I then answer that I have an account, enter my user name and password, and am asked for a recovery key which is to be found under sync options on device one. It is not: all I have are the options for what data is to be migrated [and I checked all].

How do I complete the sync procedure?

Asked by jdkoerner 6 ஆண்டுகளுக்கு முன்பு

Last reply by the-edmeister 6 ஆண்டுகளுக்கு முன்பு

  • Archived

How to load XPCOM on my desktop PC computer,

On my PC I clicked on the Firefox icon in an effort to go on the Internet. But, a pop up appeared advising me that it "Couldn't load XPCOM," I have no way of going on t… (மேலும் படிக்க)

On my PC I clicked on the Firefox icon in an effort to go on the Internet. But, a pop up appeared advising me that it "Couldn't load XPCOM," I have no way of going on the Internet. I'm sending this messages from my tablet. How can I fix this? Thanks

Asked by RevEvangelistJohnson7 3 ஆண்டுகளுக்கு முன்பு

Last reply by shadyz 2 ஆண்டுகளுக்கு முன்பு

  • Archived

I have a problem syncing with my Android phone

I tell FF on my computer to sync by clicking the "I have an account" box. A screen pops up with three fields with numbers and letters. I then go to the sync option in my … (மேலும் படிக்க)

I tell FF on my computer to sync by clicking the "I have an account" box. A screen pops up with three fields with numbers and letters. I then go to the sync option in my phone where I'm supposed to enter that information, and I'm given more numbers/letters to put in my computer. I know that sometime ago I set up sync, but it isn't connecting now, and I need to know how to flush the system and start over.

Asked by r_wade55 7 ஆண்டுகளுக்கு முன்பு

Last reply by jmoravetz1 6 ஆண்டுகளுக்கு முன்பு

  • Archived

Cannot connect to Firefox sync server, eventhough i got, username, password and recovery key

I cannot connect to Firefox Sync Server, eventhoug i got username, password and recovery key, i can connect from my android phone, but there is no bookmarks there.. Think… (மேலும் படிக்க)

I cannot connect to Firefox Sync Server, eventhoug i got username, password and recovery key, i can connect from my android phone, but there is no bookmarks there..

Thinks that perhaps my account has been reset or something..

I'm really miss my firefox sync,

have 3 units involed.

2 Computers and 1 phone..

Hope you can help me.

Asked by tomasnorre 7 ஆண்டுகளுக்கு முன்பு

Last reply by daveydave400 7 ஆண்டுகளுக்கு முன்பு

  • Archived

"I have an account" button not working for sync

I applied sync to a different computer, and am now trying to apply it to a new one. However, when given the options to either create a new account or use an existing one,… (மேலும் படிக்க)

I applied sync to a different computer, and am now trying to apply it to a new one. However, when given the options to either create a new account or use an existing one, well... you saw the title. It is registering the mouseclick, there is simply nothing happening. And attempting to (somehow) fix by going through the "create new account" button does nothing, as it recognizes my email address due to my existing account.

Please help.

Asked by sixqubed 6 ஆண்டுகளுக்கு முன்பு

Last reply by chief_waylo_cahonees 6 ஆண்டுகளுக்கு முன்பு

  • Archived

How do I import my data from Firefox Sync after an uninstall?

I recently uninstalled Firefox and accidentally checked "delete all saved data". I reinstalled and I am now trying to log in to Firefox Sync so they are recovered since f… (மேலும் படிக்க)

I recently uninstalled Firefox and accidentally checked "delete all saved data".

I reinstalled and I am now trying to log in to Firefox Sync so they are recovered since from my understanding the data is saved on the Sync server.

Questions:

1. Why is it asking me to pair a device? I don't want to pair my phone or anything, I just want to log in from my PC browser and recover my stuff.

2. What is a recovery key and why do I need it?

3. How do I recover my lost data since I can't log in to sync?

Asked by lockegn 6 ஆண்டுகளுக்கு முன்பு

Last reply by TheOldFox 6 ஆண்டுகளுக்கு முன்பு

  • Archived

I had format my hard drive, how do re-connect Firefox to my sync account?

I have been using Firefox sync for a few months. Last night I had to format and re-install Firefox. When I try to add a new device the key it asks for is noting like the … (மேலும் படிக்க)

I have been using Firefox sync for a few months. Last night I had to format and re-install Firefox. When I try to add a new device the key it asks for is noting like the key I saved before formatting. It's 9 digits but what Firefox save as 'Firefox Sync Key.html' is a 31 digit key (counting the 5 dashes). I also have my name & password saved. What am I doing wrong?

Thanks in advance, Chris

Asked by SysopChris 8 ஆண்டுகளுக்கு முன்பு

Last reply by Ibai 8 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox sync after a fresh install resulted in zero bookmarks imported

I recently formatted my hard drive and installed a fresh copy of Windows 7. Before doing it, I made sure that my Firefox profile was synced up and my bookmarks were in th… (மேலும் படிக்க)

I recently formatted my hard drive and installed a fresh copy of Windows 7. Before doing it, I made sure that my Firefox profile was synced up and my bookmarks were in the "cloud" as I thought. I was under the assumption that Firefox Sync works just like Chrome sync in a sense that it stores all of my bookmarks, etc. in the cloud. I do not sync my bookmarks with any other device. It's just one laptop with a sync profile set up on it. To my surprise, when I installed a fresh copy of Firefox and initiated a sync, I was prompted to pair my laptop with another device and enter some kind of a code. I was expecting to enter my username and password and have my bookmarks restored. Plain and simple.

I might have been wrong in my assumptions, but if there is any way I can restore my previous bookmarks please let me know how to do it. It would be a shame if I lose all of my bookmarks permanently.

Asked by vladoarchy 7 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 7 ஆண்டுகளுக்கு முன்பு