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  • Archived

Possible infection on Firefox

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only vari… (மேலும் படிக்க)

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

Asked by colin_obrien 7 மாதங்களுக்கு முன்பு

Answered by colin_obrien 6 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Since updating to Firefox Developer 143.0b4 FortiClient VPN no longer works

In order to get the FortiClient VPN to connect I have to set my default browser to Chrome, but then unfortunately my default browser is Chrome.

Asked by mozilla741 5 மாதங்களுக்கு முன்பு

Answered by mozilla741 5 மாதங்களுக்கு முன்பு

  • Archived

ImportEnterpriseRoots

Hello, Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentione… (மேலும் படிக்க)

Hello,

Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentioned by others but as of yet I cannot see if it has been sorted yet. I have uninstalled and it went away, but it has since returned the following day. I Do not have any other anti-virus on this laptop other than Windows Defender so it cannot be that. I will not be using Firefox as default until this is gone, or at the very least know that its safe.

Asked by Slartibartfast 10 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 8 மாதங்களுக்கு முன்பு

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  • Archived

Cannot connect with CaptCHA

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but … (மேலும் படிக்க)

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but I just keep getting another screen. After a dozen screens it says CAPTCHA will time out in 2 minutes.

Does anyone have any ideas what could be blocking it?

Asked by MarshaInFlorida 7 மாதங்களுக்கு முன்பு

Answered by MarshaInFlorida 7 மாதங்களுக்கு முன்பு

  • Archived

"Information Your browser is being managed by your organization."

This shows up on my settings since 2025 and when I got a new Computer windows 11. (It is the worse Windows ever) Windows 7 Pro was betterl

Asked by RadicalDudette 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 7 மாதங்களுக்கு முன்பு

ESET on macOS Tahoe 26 breaks Firefox ENTIRELY!

I have over 100 open tabs spread over 4 Mac desktops. I can no longer access ANY of them after upgrading to macOS Tahoe 26 and installing ESET Cyber Security Pro. I've us… (மேலும் படிக்க)

I have over 100 open tabs spread over 4 Mac desktops. I can no longer access ANY of them after upgrading to macOS Tahoe 26 and installing ESET Cyber Security Pro. I've used ESET with Firefox for many years without ANY problems. But now I have to choose between uninstalling ESET and being unprotected in order to use Firefox AT ALL. Every single webpage is blacked out with the message below. ESET support says that Firefox needs to issue an update to fix this problem.

Asked by Xenu 4 மாதங்களுக்கு முன்பு

Last reply by Valentin 3 மாதங்களுக்கு முன்பு

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  • Archived

Google cuts off my searched phrases if they contain certain symbols (+, &, #)

Hello! For a while now I've had an issue browsing with Google using Firefox. As stated in the subject line, Google would cut off parts of my search if certain symbols ar… (மேலும் படிக்க)

Hello!

For a while now I've had an issue browsing with Google using Firefox. As stated in the subject line, Google would cut off parts of my search if certain symbols are used within it.

For example: "1+1" becomes "1 1" "R&B" becomes "R" "#100" sends me back to google main page "number #100" becomes "number"

There might be other symbols that cause issues, but these are the three I keep running into. I tested another browser and this issue doesn't happen in it, meaning it must be an issue with Firefox.

I have already tried clearing cookies and cache, and it did not resolve the problem.

I would appreciate help with this!

Asked by pavlicart 1 வருடத்திற்கு முன்பு

Answered by pavlicart 1 வருடத்திற்கு முன்பு

  • Archived

Your browser is being managed by your organization message in Settings, but can't remove ImportEnterpriseRoots from FireFox.

When I go into Settings, I see the following message at the top: "Your browser is being managed by your organization." I've never seen this before. Going into about:pol… (மேலும் படிக்க)

When I go into Settings, I see the following message at the top:

"Your browser is being managed by your organization."

I've never seen this before. Going into about:policies, this is what I see:

ImportEnterpriseRoots

It's the only one there. My searches have told me that this should only appear if you're not an admin and it's on a work computer. But I am the admin and my computer is a home one, not a work one so this message shouldn't be there. I have looked up around here to find out how to disable/remove this and I did the following:

I found and followed these solutions here: https://support.mozilla.org/en-US/questions/1434356 https://winaero.com/remove-your-browser-is-being-managed-by-your-organization-from-firefox/ https://www.minitool.com/news/firefox-your-browser-is-managed-by-your-organization.html

Where I made a backup of the Registry and went in to delete ImportEnterpriseRoots. I restarted Firefox afterwards, and when I checked it was removed. I restarted my computer just to be sure that it was removed, but upon restart the message appeared again and ImportEnterpriseRoots reappeared.

I then checked out these solutions: https://support.mozilla.org/en-US/kb/how-disable-enterprise-roots-preference https://support.mozilla.org/eu/questions/1313379

Where I go to about:config the "security.certerrors.mitm.auto_enable_enterprise_roots" can be disabled, but the "security.enterprise_roots.enabled" is grayed out and I can't disable it at all. The solution above mentions that this can be caused by your anti virus. I tried disabling "https scanning" and "QUIC/http3" under Norton's Safe Web option, but this did nothing. I'm planning on removing Norton soon once my sub runs out and I know Norton is doing this to Firefox, so I'm concerned that if I don't remove this when I do an uninstall it will screw up Firefox or my computer. I've tried asking the Norton forums and they only offered the solutions above that I tried and they didn't work at all.

How do I remove the "Your browser is being managed by your organization." message and ImportEnterpriseRoots from Firefox if these solutions don't work?

Asked by Felis-2 1 வருடத்திற்கு முன்பு

Last reply by Felis-2 1 வருடத்திற்கு முன்பு

  • Archived

Can't sign in to Adobe Acrobat

This is the message I receive when I try to sign in to my Adobe account online: Hmm. We’re having trouble finding that site. We can’t connect to the server at auth.ser… (மேலும் படிக்க)

This is the message I receive when I try to sign in to my Adobe account online:


Hmm. We’re having trouble finding that site.

We can’t connect to the server at auth.services.adobe.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

__________________________________________

How do I check that Firefox has permission to access this page? Or, what else do I need to do to sign in to my account?

Thank you!

Asked by recoordinator 6 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 6 மாதங்களுக்கு முன்பு

  • Archived

Reports of "Trojan blocked" when I am on the Mozilla website

Why am I receiving repeated warnings from Malwarebytes about blocking every-day websites due to a "Trojan"? The sites include Gmail, Ancestry.com, Newspapers.com and oth… (மேலும் படிக்க)

Why am I receiving repeated warnings from Malwarebytes about blocking every-day websites due to a "Trojan"? The sites include Gmail, Ancestry.com, Newspapers.com and others.

The report warnings are being generated by the Malwarebytes program on my PC. They are confusing to me. I am running Windows 11. The warnings are being logged by the Malwarebytes program in the "Web Protection" section of its "Detection History" web page. In every instance, the log reports are the same: in the URL identification column there is no identification of the URL, only repeated instances of "N/A"; the IP address is identical for all the warnings; the port is always "0"; the file column alternates from "C:\Program Files\Mozilla\Mozilla VPN\Mozilla VPN.exe" to "System" and back again to "C:\Program Files\Mozilla\Mozilla VPN\Mozilla VPN.exe"; in the final column of the log, the Date column, the warnings began last evening, Monday the 12th, at 6:50 p.m. and have now extended to to a total nine warnings.

Even as I was writing this communication, the Malwarebytes warning popped up on my screen, telling me that this website and this web page are blocked due to the presence of a Trojan.

Is my PC infected? The Malwarebytes "scan" reports no "detections." I am at a loss.

Asked by mark.frazier.lloyd 9 மாதங்களுக்கு முன்பு

Last reply by mark.frazier.lloyd 9 மாதங்களுக்கு முன்பு

  • Archived

Sidebar

Sidebar is a lousy feature. I don't use it, I don't want it and I can't get rid of it.

How can I remove the sidebar completely from my screen?

Asked by laneanderson163 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

browser managed by yor orgizanation

how do i permanently remove from Firefox your browser is being run by your orgization for ever

Asked by Mary 10 மாதங்களுக்கு முன்பு

Answered by TyDraniu 10 மாதங்களுக்கு முன்பு

  • Archived

Anti-virus software saying it's a phishing attack

Hi, I get a pop-up saying ww25.cloudflare-ipfs.io is a phishing site should I just block it or add it to the exceptions list. Also is it required for firefox to work pro… (மேலும் படிக்க)

Hi,

I get a pop-up saying ww25.cloudflare-ipfs.io is a phishing site should I just block it or add it to the exceptions list. Also is it required for firefox to work properly

Asked by marks6 7 மாதங்களுக்கு முன்பு

Last reply by marks6 7 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Can't stop McAfee popups

I have not been able to find the cure . This may cause me to stop using FireFox after all these years .

Asked by Bob Armstrong 3 மாதங்களுக்கு முன்பு

Answered by jonzn4SUSE 3 மாதங்களுக்கு முன்பு

  • Archived

Instagram notifications

I get pop-up notices that I have Instagram posts to read. I chose the option to stop these notifications but they keep coming. How do I stop them?

Asked by Bobg 1 வருடத்திற்கு முன்பு

Last reply by James 1 வருடத்திற்கு முன்பு

  • Archived

Connection Issues

8 out of 10 times that i try to connect to the following site: https://www.tax.ny.gov/online/ I get the following error message: Secure Connection Failed An error occ… (மேலும் படிக்க)

8 out of 10 times that i try to connect to the following site:

https://www.tax.ny.gov/online/

I get the following error message:

Secure Connection Failed

An error occurred during a connection to otc.tax.ny.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Now and then, I'm able to log in successfully. lately though, I'm having trouble logging in using Firefox browser.

This is becoming very frustrating. What could be the issue? What do i need to do to resolve the problem?

Asked by luzlight 6 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 6 மாதங்களுக்கு முன்பு

  • Archived

I have used Firefox for years. But now, I am getting these annoying, intrusive "ads" from McAffee warning me of viruses and such and wanting my business, of course -

How can I get rid of this junk ?? (restarting the PC doesn't help)

Asked by jiffyjgs 6 மாதங்களுக்கு முன்பு

Last reply by James 1 மாதத்திற்கு முன்பு

  • Archived

Unable to connect to valid sites.

Why do I get a message that my Administrator is controlling my access when I AM THE ADMINISTRATOR AND ONLY USER? I used to get this on my Win 10 PC and now on Win 11! I d… (மேலும் படிக்க)

Why do I get a message that my Administrator is controlling my access when I AM THE ADMINISTRATOR AND ONLY USER? I used to get this on my Win 10 PC and now on Win 11! I don't know how to change settings on Malwarebytes. I got a suggestion to change the setting to use DNS over HTTPS, but it's already set there.

Asked by BTINAZ 6 மாதங்களுக்கு முன்பு

Last reply by BTINAZ 6 மாதங்களுக்கு முன்பு