• Archived

Certain websites no longer load. Get error msg; other browsers work. Search function now not very useful.

Went back in history to when one particular website would load and now get an error message on that. This is since the last update. Tried a couple other browsers. Work… (மேலும் படிக்க)

Went back in history to when one particular website would load and now get an error message on that. This is since the last update. Tried a couple other browsers. Worked fine. Tried the fix recommended by Firefox. Did nothing. (Something to do with proxy settings.)

Now when I search, I get Amazon almost all of the time instead of a variety of options.

Is Firefox now beholden to Amazon?

I used to really really like Firefox and have been using it for years. Is it time to switch to Google Chrome?

Asked by kanavich 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

With Firefox loaded my laptop will not charge.

About 2 weeks ago my laptop suddenly stropped charging. I deleted Firefox to free up some space on the hard drive and the laptop started charging. I used Microsoft Edge b… (மேலும் படிக்க)

About 2 weeks ago my laptop suddenly stropped charging. I deleted Firefox to free up some space on the hard drive and the laptop started charging. I used Microsoft Edge but it is atrocious. So reloaded Firefox and the laptop stopped charging one again.

Asked by TerenceC 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

Continual messages from Firefox

Firefox is beginning to become more of an annoyance than it is worth - most of the reason for this is the continual string of updates, messages, click bars and pop ups it… (மேலும் படிக்க)

Firefox is beginning to become more of an annoyance than it is worth - most of the reason for this is the continual string of updates, messages, click bars and pop ups it shows on start up.

No these are not spam or bad add ins, they are programmed interruptions inherent to FF.

Users of FF want to get on and do things. Having to close windows with news about the latest update (and there are soooo many updates), or news that the opml feed is now on your desktop (another thing to waste time attending to) or messages about privacy or messages about syncing pages and settings or pop up messages about how FF is private etc are just plain annoying.

It is getting to the point where I expect to wait longer for FF to start and then have to wade through cruft, than it takes to boot the entire Windows 10 OS and deal with the Ms cruft on the log in screens.

If people want to learn, then they will look stuff up. So seriously - stop popping up tabs, notices, messages, dialog boxes and other cruft. Let the users just get on with using FF rather than putting up with cruft about using FF.

FF is now officially slower to start than every other browser we have and slower than me booting an entire windows 10 pc - all because of continuous updates which don't seem to do anything for me - or most users. oh sure, you can say its for security but if you are patching security holes as regularly as you are updating FF then there is something terribly wrong in your programming standards and coding methodologies - not to mention test process.

Its a trend to tell people about your product - but its one that annoys users. We just want to get on with using whatever - so please get out of our way and let us just use the product.

I like FF - but I liker it a lot less than I used to as its now annoying the crud out of me almost every day.

My 10c worth.

Asked by oitconz 1 வருடத்திற்கு முன்பு

Last reply by McCoy 1 வருடத்திற்கு முன்பு

  • Archived

Firefox does not trust DigiCert Global Root CA even though trust is set

I've had trouble accessing websites that use a certificate that's signed with the DigiCert Root CA. As an example, if I open up blog.mozilla.org, I get a SEC_ERROR_UNKNOW… (மேலும் படிக்க)

I've had trouble accessing websites that use a certificate that's signed with the DigiCert Root CA. As an example, if I open up blog.mozilla.org, I get a SEC_ERROR_UNKNOWN_ISSUER.

This is somehow related to my user profile. If I create a new profile, the problem disappears.

I've tried deleting cert*.db in my profile directory to no avail. I checked about:config and I couldn't find any relevant non-default configuration.

To my surprise, if I want to manually set the trust of the certificate in the certificate manager ("Edit Trust"), it tells me that the certificate is trusted. However, if I click on "View Certificate", I get the following error: "Could not verify this certificate because the issuer is unknown."

I don't know much about CAs, but it seems to be surprising how the issuer of a Root CA could be unknown, isn't that the whole point of a Root CA that it does not need to be signed by another certificate?

The more important question: Where in my profile may I have a non-default option that causes Firefox to not trust the DigiCert Global Root CA?

Asked by morxa 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

I can no longer access my NatWest website

For years I have used Firefox and been able to login to my NatWest Account - suddenly I am no longer able to have this facility. SECURE CONNECTION FAILED - The connectio… (மேலும் படிக்க)

For years I have used Firefox and been able to login to my NatWest Account - suddenly I am no longer able to have this facility. SECURE CONNECTION FAILED - The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data couldn't be verified. Please contact the owners of the website to inform them of this problem.

I looked on your help site to see if there were others with this challenge and found some comments from some sanctimonious prat to the effect that this should be remedied by the website owner and that eventually the website would no longer be able to be accessed by any other browser such as Chrome, Edge etc. Great, but I need to see my bank accounts online and rather than change banks, I am changing to Edge so that I can. Eventually NatWest may have to change their security but until then I am going to move away from Firefox, and, I know I only contribute a small amount to your "cause" every year but I shall take that away as well - you are too "holier than thou" in your approach to security and take no thought of how its implications affect the user.

Asked by Totley 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

Firefox 63.0 (64-bit Windows 7) won't complete Restart after Update

I'm posting this from my XP machine since I don't want to do anything more on my Windows 7 laptop (where the issue exists) that might cause me untold grief. I had seen th… (மேலும் படிக்க)

I'm posting this from my XP machine since I don't want to do anything more on my Windows 7 laptop (where the issue exists) that might cause me untold grief. I had seen the message to "Restart Firefox to Update" for several days but was busy doing 'stuff' so I held off. Was also getting messages that Adobe Acrobat Reader had been updated successfully and that I should restart for the update to take effect. Finally, since I wanted to replace my AVG Free AV with ZoneAlarm Internet Security, I decided it was time to close all my active programs, including Firefox, remove AVG Free AV, download and install ZoneAlarm Internet Security and then shut down my laptop in order to install any Windows 7 updates. In order to shut down Firefox while maintaining all my Windows and Tabs, I typically just pull-down the Menu and select 'Exit'. When I open Firefox again, I select 'Restore previous session", my Windows all come up and my tabs are all there and I'm off to the races! However, when I tried that this time, I received a warning that I had 8 Windows open and 441??? tabs (I have a lot but it is nowhere near that number [150 maybe]) in use and they would all be closed if I chose to exit. Since this is my way of remembering all of the things that I am working on at any given time, I DEFINITELY DIDN'T WANT TO DO THAT!! So, the only choice I had seemed to be to click on the "Restart Firefox to Update" button in the "Help" --> "About Firefox" dialog box. However, I did that about 6 hours ago and the little blue 'circle' just keeps 'spinning' and the hard drive access light flashes periodically (more so, within the first 30 minutes or so after clicking on the 'Restart' button) but the 'Restart' has not completed. I guess I will have to abort the update somehow but I don't want to do that part way through a 'Restart' and I DEFINITELY DON'T WANT TO LOSE MY OPEN TABS!!! What should I do to be able to get back to productive work using Firefox?!

Asked by balls69bc 1 வருடத்திற்கு முன்பு

Last reply by Pj 1 வருடத்திற்கு முன்பு

  • Archived

Why do upgrades remove all extensions, passwords, etc. I am so tired of having thise issue...

1. There are so many different Firefox versions and they keep adding. Which one is the best??? 2. Every time you upgrade all my data seems to disappear, Extensions, ad… (மேலும் படிக்க)

1. There are so many different Firefox versions and they keep adding. Which one is the best???

2. Every time you upgrade all my data seems to disappear, Extensions, add-ons, saved logins which I have saved under Privacy & Security. In addition, why each time I logout, the check-mark I have checked asking to save logins & passwords has to be checked every time I sign in. I assumed that this should remain checked, since if you don't, and make changes, the new login is not saved????

3. Are you behaving as Windows? The reason I changed to your software was that you seemed to be more understanding of customer issues.....

4. It's all very nice to come up with new features, but the features that are now should be working efficiently. Once that occurs, then indeed promote new and better features.

5. Make it easier to understand, i.e., use examples, terminology that is for average users, don't try to impress with all the jargon is used by computers experts. Remember, all customers have different levels of knowledge, so please keep this in mind, PLEASE....

I would appreciate a response to these issues. I am hoping that this will be done in a short time.

Regards,


[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by Joyce 1 வருடத்திற்கு முன்பு

Last reply by Pj 1 வருடத்திற்கு முன்பு

  • Archived

bloqué par https://dtc6wskaamp8b.clounfront.net

Hi, How is it possible that this site can block my browser and that I have to go to the task manager and close Firefox? Can you tell me how I can block this site? I don't… (மேலும் படிக்க)

Hi, How is it possible that this site can block my browser and that I have to go to the task manager and close Firefox? Can you tell me how I can block this site? I don't have a virus on my computer I use Avast and Malwarebyte Premium. Thank you for your help. Regards Michel

Asked by Michel_Tanguy 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

can't change passwords - keep getting error messages - 'incorrect passwords' over and over again

can't change my passwords, keep getting error message 'incorrect password' over and over again forever. Kindly resolve this issue amicably. Thank you.

Asked by intelligentzia 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

I drive a Mac. The Firefox icon in my dock suddenly changed from the usual Firefox logo to looking like a notepad with a short ruler, pencil and pen; so why?

I have an iMac (running macOS Mojave (version 10.14) . If I wished to open Firefox I could always easily find it on my Dock because the Dock icon for FF has always been t… (மேலும் படிக்க)

I have an iMac (running macOS Mojave (version 10.14) . If I wished to open Firefox I could always easily find it on my Dock because the Dock icon for FF has always been the regular red fox in a circle. Then today I went to open Firefox and I couldn't find it on my Dock. After careful observation using the magnifier I discovered that the Firefox program is still there, but its icon has been replaced by a totally insignificant looking icon that looks like a white notebook, with a small ruler, pencil and pen on top. - What gives? - Is this the "new" icon for FF? - I don't like it. It's harder to find. - I didn't ask for the change, nor did I do anything (as far as I know) to prompt it to happen. signed: TEZ123

Asked by TEZ123 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

Profile lost during update

Initially installed FF version 63 on 10/10/ 2018 and has exceeded my expectations. I launch it today and everything is gone. It looked like a fresh install. I got a mome… (மேலும் படிக்க)

Initially installed FF version 63 on 10/10/ 2018 and has exceeded my expectations. I launch it today and everything is gone. It looked like a fresh install. I got a momentary notification that Firefox had updated successfully. This issue is similar to https://support.mozilla.org/en-US/questions/1223868. I do have a "Old Firefox Date" folder on my desktop. I added a new Profile and copied the necessary files from the folder on my desktop. Problem is...no bookmarks, favicons, login info, etc. I'm not real happy about this because Firefox has the ability to delete profiles and add new ones without notification and then corrupt or lose all my old info. I can't believe I allowed Firefox to update without notification. First of all, what happened and secondly , how do I get info back that isn't where it's supposed to be?

Asked by cactusdr 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 1 வருடத்திற்கு முன்பு

  • Archived

Firefox now holds a lock for places.db during the whole time it is open

Since the last couple of days, I see that Firefox holds a lock for places.db for the whole time while Firefox is open. The problem manifests itself when I use alfred work… (மேலும் படிக்க)

Since the last couple of days, I see that Firefox holds a lock for places.db for the whole time while Firefox is open. The problem manifests itself when I use alfred workflow to do a search for a firefox bookmark by a keyword. I see that the workflow written in Python crashes with

`sqlite3.OperationalError: database is locked`

When I close Firefox, the script is working fine. When I open it again - the script is not operational again. Tried safe mode - the same result.

This was working fine for years and the symptom points that it was changed recently and now Firefox holds a lock during the whole time it is open. I guess previously the database lock was acquired per bookmark write transaction.

FF 63.0 macOS

Is it a known issue? Why was this change made?

Thanks!

Asked by dmfigol 1 வருடத்திற்கு முன்பு

Last reply by Roland Tanglao 1 வருடத்திற்கு முன்பு

  • Archived

Why is Firefox automatically opened to the https://kbb.com website every morning?

Lately, every morning when I open my laptop ( I only use blank screen) Firefox is already open to the http://kbb.com website. This is on a Windows 10 laptop. I cannot fin… (மேலும் படிக்க)

Lately, every morning when I open my laptop ( I only use blank screen) Firefox is already open to the http://kbb.com website. This is on a Windows 10 laptop. I cannot find anywhere in Firefox settings that is telling this site to start up nor any reason for Firefox to even be open. I definitely shut Firefox down when I'm finished browsing. There are some 'Recent Highlights" and one of them is showing that page, but I am unable to remove them.

Asked by Jokerin 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

Youtube Slight Hiccup in Playback

Though YouTube videos play well, every 10-30 seconds or so, there's a frame or two where it goes back a quarter to half of a second. I've tried using the h246ify plugin a… (மேலும் படிக்க)

Though YouTube videos play well, every 10-30 seconds or so, there's a frame or two where it goes back a quarter to half of a second. I've tried using the h246ify plugin addon, but it changed nothing. I see problems with video and audio playback are quite common in Firefox, but I haven't seen too many in Quantum (especially something so little as a random stutter). Any help is greatly appreciated, though it's not a very game-breaking problem (I've had this issue since Quantum came out and I installed Windows).

Asked by CJBurkey 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

Resetting lost passwords

I thought this might be a Windows issue, but it appears more likely to be a Firefox problem...... Almost every time Firefox updates itself on one of my several PCs (a Del… (மேலும் படிக்க)

I thought this might be a Windows issue, but it appears more likely to be a Firefox problem...... Almost every time Firefox updates itself on one of my several PCs (a Dell), all of my saved logins are removed.

After some checking, I found that the actual logins file had been changed from "logins.json" to "logins.json.corrupt".

Why Firefox is doing this is anybodies guess, but it may have something to do with the actual passwords themselves containing characters that it doesn't like.......

Easy resolution - find the "corrupt" file and rename it!

Using Windows Explorer, you will need to make hidden files visible, then go to (User)>Appdata>Roaming>Mozilla>Firefox>Profiles>(71r822oe.*********), then scrol down to "logins.json.corrupt" - select, rename, "logins.json", agree to the change warning, and exit. All now works as before.

(The bits in brackets will be your own name and registry entry)

Please, Mozilla - can you try and stop this happening in the first place ?

Asked by MichaelM46 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

FireFox opens but does not render the window, it flickers in and out but cannot be seen after a few seconds

When I open Firefox it flickers open and you can partially see some of the browser, once loaded it completely disappears.But is still the in-focus window, I can see the c… (மேலும் படிக்க)

When I open Firefox it flickers open and you can partially see some of the browser, once loaded it completely disappears.But is still the in-focus window, I can see the cursor flashing in the screen that would normally be on the default FireFox search bar. Even though I cannot see it, I still have an icon in the task tray, If I press F11 to go full screen , the browser opens and is visible and functional. If i leave full screen after that the firefox becomes a low res white screen. See attached images.

- I have tried a full uninstall and deleting program files folder and then re-installing - I have uninstalled and installed Firefox 63 Beta - I have deleted and recreated a new profile - I have renamed the xulstore.json file in the profile and a new one created - I have adjusted the FireFox performance settings to no hardware acceleration - I have tried in private browsing - I have tried opening FireFox in safe mode - same behavior - I have removed and disabled any and all plugins.

Asked by catalyph 1 வருடத்திற்கு முன்பு

Last reply by FFus3r 1 வருடத்திற்கு முன்பு

  • Archived

Why did Firefox suddenly stopp launching? (Mac)

System: MacBook Pro (Retina early 2015) @2,7GHz i5 OS: macOS High Sierra 10.13.6 Today after trying to open a random website out of my Mail-App, Firefox did't open. Now, … (மேலும் படிக்க)

System: MacBook Pro (Retina early 2015) @2,7GHz i5 OS: macOS High Sierra 10.13.6

Today after trying to open a random website out of my Mail-App, Firefox did't open. Now, when launching the Firefox-icon in the dock, it does the little jumping-animation, but after that nothing happens. No error-message either.

Before that, Firefox functioned perfectly. I can't remember installing any updates or changing any preferences today.

I tried reinstalling Firefox (clean reinstall) as described in several other posts. Also tried the suggestions on the Mozilla Support-Page ("Firefox won't start - find solutions"). Opening Firefox in Safe Mode or by holding the option-key also didn't work.

Would really appreciate your help, thanks.

Edit: When moving and launching Firefox from another drive (SD-Card or initial "virtual" Firefox-drive) it somehow workes!

Asked by coffeenator1 1 வருடத்திற்கு முன்பு

Last reply by FFus3r 1 வருடத்திற்கு முன்பு

  • Archived

What is vfirefox.exe? it uses huge data according to my windows 10 network usage

the last time I lost about 200mb in 5 minutes without any activities, now I am worried about using Firefox and i cant uninstall this vfirefox

Asked by EstherSaint 1 வருடத்திற்கு முன்பு

Last reply by Shadow110 1 வருடத்திற்கு முன்பு

  • Archived

OCSP is not working on Firefox

Hi I have a website configured with OCSP, it working fine on all web browsers (IE, Edge, Chrome, Safari etc.) except FireFox Getting Error code: MOZILLA_PKIX_ERROR_OCSP_… (மேலும் படிக்க)

Hi

I have a website configured with OCSP, it working fine on all web browsers (IE, Edge, Chrome, Safari etc.) except FireFox

Getting Error code: MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

checked with SSLLabs, OCSP is enabled and there is no issue.

Thanks

Asked by khankhayam 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Firefox updated to version 62.0 and started getting intrusion attempt blocked by Norton

I just started having this issue today after Firefox updated to version 62.0. Norton listed Attacker URL https://reddleops.pro/ciDJ9e6ZbX2.5NI/SRW/QX9fMjjMkRweO/TVI/1VMBS… (மேலும் படிக்க)

I just started having this issue today after Firefox updated to version 62.0. Norton listed Attacker URL https://reddleops.pro/ciDJ9e6ZbX2.5NI/SRW/QX9fMjjMkRweO/TVI/1VMBSd0KyAOiTCAY5fMBz/Y/5/

Network traffic was detected that matches the signature of a known attack. The attack was resulted from C:\Program Files\Mozilla Firefox.exe.

Asked by Rtippitt 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு