• Archived

'502 Bad Gateway

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same pre… (மேலும் படிக்க)

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same preference settings. The iMac gets an occasional 502 Bad Gateway notification and will not go to that website. The MacBook Air does not get these issues. Both computers are running the same anti-virus software.

This message started happening 3-4 weeks ago and is baffling as you cannot get to that webpage on the iMac but at the same time I get to it fine on the MacBook Air.

What is causing this issue??

Asked by gengrumpy 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • Archived

Facebook issues (yeah, I know...)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so qu… (மேலும் படிக்க)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so quickly they can't be read. I'm not having this problem on other browsers. Yeah, I know it's Facebook but I'd like to fix it anyway. I'm running OS 11.6.7. The Firefox version is 103.0 64-bit. Any suggestions?



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) as you have macOS 11.6.7.

Asked by brucek 1 வருடத்திற்கு முன்பு

Last reply by Terry 1 வருடத்திற்கு முன்பு

  • Archived

‘why cant I open the application “Firefox” because it may be damaged or incomplete.’

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN IC… (மேலும் படிக்க)

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN ICON MARKED FIREFOX 2 AND MANY OF MY IMPORTANT BOOKMARKS HAVE DISAPPEARED



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as by "computer" you are running macOS.

Asked by DenaVincent 1 வருடத்திற்கு முன்பு

Last reply by jonzn4SUSE 1 வருடத்திற்கு முன்பு

  • Archived

Mozilla has bugs, My speakers are not working

Can Mozilla please update and fix the bugs? After downloading new update i am unable to hear sound from my internal speaker on my macbook air. My final exams are around … (மேலும் படிக்க)

Can Mozilla please update and fix the bugs? After downloading new update i am unable to hear sound from my internal speaker on my macbook air.

My final exams are around the corner, and I am desperately looking for Mozilla team to respond. I have launched a complaint earlier but no action has been taken. Please fix this issue.

Asked by madehafarooqui 1 வருடத்திற்கு முன்பு

Last reply by jonzn4SUSE 1 வருடத்திற்கு முன்பு

  • Archived

"Video cannot be played on your device as it does not meet content protection stamdards"

Problem: "Video cannot be played on your device as it does not meet content protection standards" Message when trying to stream videos but only on Amazon Prime. I have s… (மேலும் படிக்க)

Problem: "Video cannot be played on your device as it does not meet content protection standards" Message when trying to stream videos but only on Amazon Prime.

I have searched the internet for an answer only to be told the problem lies in the browser. I find this confusing because a few months ago I was always watching Amazon Prime videos on Firefox browser. What has changed? How can I correct it? I have the latest Firefox update (108.0.1 64 bit) on my mac Book Pro, MacOS Ventura 13.1.

Thanks for any help you may be able to offer,

Happy Christmas,

Pete



/edit: move thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have macOS

Asked by pete-sage 1 வருடத்திற்கு முன்பு

Last reply by jonzn4SUSE 1 வருடத்திற்கு முன்பு

  • Archived

I have not been able to get my gmail through firefox on my MacBook air for the last 24 hours

I have not been able to access my gmail on Firefox for the last 24 hours. what to I need to do to fix this problem?

Asked by gillisdeborah 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

Firefox using wrong ICC profile when copying and pasting images

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing … (மேலும் படிக்க)

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing the gfx.color_management settings without it improving. The images look fine and are the right colors in the browser, however, the issue only happens when I copy and paste images. Firefox behaves like the color management is disabled (set to 0 in config) but ONLY when copying and pasting images.

I do not have this issue with other browsers such as chrome.

Asked by dndraccts 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 2 ஆண்டுகளுக்கு முன்பு

  • Archived

Newest Firefox version won't open on my iMac at all.

OK, I'm not a techie, so forgive my lack of accurate vernacular here, but I was a happy-go-lucky Mozilla supporter and user on all my Apple devices up until recently. I h… (மேலும் படிக்க)

OK, I'm not a techie, so forgive my lack of accurate vernacular here, but I was a happy-go-lucky Mozilla supporter and user on all my Apple devices up until recently. I have no idea if there's a causal relationship here, but the serendipity seems to be something worth mentioning.

I signed up for the Mozilla VPN offering in October of 2022. I did not work well enough, and again, I'm a novice at such things, but I stopped using it within a week. Around the end of December, the Firefox browser has had serious problems where it would constantly crash on just about every page, sometimes multiple times. After a few days of that, I trashed the version I had and downloaded and installed the newest version just last weekend (01 JAN 2023). That lasted a few days, but now, all of a sudden, it will not open at all. I click the icon, it bobs twice, then nothing happens. The right-click "open" feature did likewise. I trashed that too and I am unwillingly to try again until I hear some feedback on this from subject-matter experts, if possible.

With my phone and iPad things are working just fine, so it must be my 5-year-old iMac that has been updated to version 12.6.2 just yesterday. Any feedback would be greatly appreciated. I was using Ghostery and every other security feature I could find with Firefox, but in this age of Surveillance Capitalism, who knows what works anymore.

Thanks in advance, and wishing you all well in every way, sincerely.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have macOS.

Asked by Steve 1 வருடத்திற்கு முன்பு

Last reply by techguy150 1 வருடத்திற்கு முன்பு

  • Archived

Firefox always opens two windows when starting from a mail link.

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints a… (மேலும் படிக்க)

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints about this bug but it never got fixed. It has become extremely annoying to me.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section for macOS, Windows and Linux.

Asked by Susan 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

Updating Firefox to avoid losing sync

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 … (மேலும் படிக்க)

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 bit which it says is up to date. But I also have an older iMac OSX 10.11.6 El Capiten running Firefox 78.15.0 ESR. I can't update the OS or Firefox on the old computer. So if I do nothing - will I still be able to sync on the newer Mac. I'm not too worried about the old one - I don't use it much for browsing - more for documents. Thank you. David Rimell

Asked by rimell 1 மாதத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 மாதத்திற்கு முன்பு

  • Archived

lost synced tabs on phone

lost synced tabs on phone from old imac. goal was to move all tabs on phone to new imac desktop. is this possible? Did I do it wrong? Is this a two way process? Reason wa… (மேலும் படிக்க)

lost synced tabs on phone from old imac. goal was to move all tabs on phone to new imac desktop. is this possible? Did I do it wrong? Is this a two way process? Reason was old imac froze on ios upgrade. cannot access FF. bought new imac. Can I recover with extension to access FF account I saw? Thanks

old imac ios Mojave 10.14.6 new imac ios Monterey 12.6.3 Samsung SM-G96OU imac Retina 5K 2020



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your iMac and not the mobile iOS.

Asked by liv4mic 1 வருடத்திற்கு முன்பு

Last reply by jonzn4SUSE 1 வருடத்திற்கு முன்பு

  • Archived

cookies allow all

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this… (மேலும் படிக்க)

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this account on Firefox, since 2020, but for some mysterious reason after successfully logging on, with access to all my data, I am automatically logged out as soon as I select Pay My Bills. Advice from dollar customer service is not helpful. I don't want to erase all my cookie/cache files. (pop up windows are allowed). Are there steps I should take to be sure all cookies are allowed for this particular site? Ventura 13.2.1 is the latest Apple OS.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by mekirby 1 வருடத்திற்கு முன்பு

Last reply by mekirby 1 வருடத்திற்கு முன்பு

  • Archived

MANY WEBSITES SEEM TO BE MISSING FONTS

HI FIREFOX! Many websites are not readable. I can see these correctly in Safari. I tried getting the latest Firefox updates. It did not fix the issues. Bizarrely, I can p… (மேலும் படிக்க)

HI FIREFOX! Many websites are not readable. I can see these correctly in Safari. I tried getting the latest Firefox updates. It did not fix the issues. Bizarrely, I can paste into another application and read the gobblity gook. So I think it is just a font issue. I really do not want to go back to Safari. Poshmark and Fedex are the two websites I experienced issues with today. Fedex would not interact properly with Firefox but I could find my tracking information on Safari. I have had the problem previously but did not have time to look into it that day. 16" Macbook Max M1 running Monterey



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by gay_white 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

drag and drop to my desktop from FF no longer functioning

Hi there. I have a MacBook Air. It is running on 13.2.1 (22D68), which I think is Ventura. A couple of days ago I noticed that while I can still download any attachment… (மேலும் படிக்க)

Hi there. I have a MacBook Air. It is running on 13.2.1 (22D68), which I think is Ventura. A couple of days ago I noticed that while I can still download any attachment to the browser from gmail or hotmail, I can no longer drag and drop to my desktop. I have tried the download/drag and drop to my desktop capability on Safari from both gmail and hotmail, and it works fine. This seems to be a Firefox issue. Can you please tell me what I need to do to fix this issue? Thank you so much! Firefox is the best! James H.

Asked by jameshewitt 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • Archived

Tabs Reopen after Close is Unreliable

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of Fire… (மேலும் படிக்க)

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of FireFox.

I have read multiple help pages and double and triple checked settings. My work around has been to Bookmark All Open Tabs each time I close FireFox or shutdown the Mac - doable but a nuisance.

Suggestions appreciated

Asked by doc.debit 11 மாதங்களுக்கு முன்பு

Last reply by cor-el 11 மாதங்களுக்கு முன்பு

  • Archived

need an older version

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may … (மேலும் படிக்க)

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may I get the compatible version back?

Asked by acwolfe 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • Archived

Problems with Firefox loading and closing pages.

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts… (மேலும் படிக்க)

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts. Any thoughts on why this is happening and what to do about it? It's especially concerning with the sites I go to to pay bills.

ATT.net I can sign in OK but then I get a page that says redirecting and it never loads. When I use Chrome, I'm not having a problem. All my bookmarks are set in Firefox so I'd rather not have to change them all over to Chrome. I can sign into my BOA account with no problem. When I sign out of BOA I get a window with a spinning dial that says signing out please wait but it never stops, leaving me wondering if it's exposed.

Thanks, Marnie McNamara


edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by marnie1 1 வருடத்திற்கு முன்பு

Last reply by RachelGomez161999 1 வருடத்திற்கு முன்பு

  • Archived

web mail

Thought I should bring it to your attention. My default browser is Firefox and I use Earthlink as my email. Earthlink just informed me that Firefox no longer supports Ear… (மேலும் படிக்க)

Thought I should bring it to your attention. My default browser is Firefox and I use Earthlink as my email. Earthlink just informed me that Firefox no longer supports Earthlink. They have asked me to switch to Google Chrome where my email works fine. If you need to contact me , my phone is [phone# removed from public] and my name is Ken Westlund. My email is [email removed from public].

Asked by west47916 2 ஆண்டுகளுக்கு முன்பு

Last reply by Chris Ilias 2 ஆண்டுகளுக்கு முன்பு

  • Archived

My Passwords are unwanted on another computer

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he … (மேலும் படிக்க)

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he is reporting that he has ALL my passwords. How can undo this? I never gave him access to my account and I never clicked on sync or something?

Asked by mail1351 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 2 ஆண்டுகளுக்கு முன்பு