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i have deleted Firefox and reinstalled it. after logging in with my account i don't seem to have any details with the browser. it is fresh like new. i have tried syncing it but it is still blank as possible

On https://support.startpage.com/hc/en-us/articles/4616565301524-What-is-the-Settings-URL it states, "You can save your Startpage preferences by clicking the Save your settings button at the bottom of the Settings page." I cannot find any such button anywhere in my Settings. I want to save "-youtube -facebook -spotify -instagram" to my search parameters. Thank you!

Hey mozilla team,

I have issues with firefox sync as it doesn't sync old search history. Firefox Sync works perfectly for recent search history and chronic, but I imported an old profile (xyz.default) to firefox and logged in with my mozilla account. Started synching so that the old profile's history gets merged with the current one. It doesn't. I can see it in the imported old profile, but if I check history on another device, it's not there (aka only locally but not synced yet).

Is it generally possible to add an existing profile and then syncing it to merge it with the current search history one?

The question has been edited after doing further testing on the issue.

During the last week or so I have encountered the issue that one or more of my Firefox profiles keep resetting after every update.

I noticed there's couple of threads with similar issues already but the generic profile restore instructions are not helping at all since it seems that Firefox is actually wiping some files. I'm not currently sure what causes the files to be wiped, but it's either related to rebooting the PC or starting / closing Firefox. The file deletion also doesn't always hit the same profile either.

I'm running Firefox 150.0.1 for Arch on CachyOS.

I did a clean reinstall of Firefox. After the install I created 2 new accounts in addition to the one that's pre-created on install. All of the profiles work as expected at this point.

The profiles seem to have files in three places

• $HOME/.cache/mozilla/firefox
• $HOME/.config/mozilla/firefox
• /run/user/1000/psd/

The issue seems to be that after a reboot the files under /run/user/1000/psd/ are missing. Both of the other locations seemingly are unchanged but under $HOME/.config/mozilla/firefox the linked files claim no target in /run/user/1000/psd/ is found.

When looking at the missing files, it seems that in total 6 folders have been wiped at the time of testing. All of the wiped directories were ending as ".Profile 1" or ".default-release". Directories ending with ".Profile 2" or ".default" were still there. At this point I'm not sure what is causing this but it seems to explain why the profile is inaccessible.

Manually restoring the files under /psd/ seems to fix the missing profiles completely.

Since a few days (last week of April), when I go to Amazon Prime Video, once I log in, the thumbnail no longer display (see attached screenshot). However, when I arrive on Prime, before logging in, the thumbnails are there (but they might be actual images and not thumbnails). As soon as I log in, all thumbnails disappear and all I have is a text (might be the Alt-Text option for images).

It was working fine over the past weekend. I had a Firefox update at the beginning of the week. I think it somehow messed up my settings.

I tried several things: - clear cash (it clears everything when I close Firefox) - used different privacy settings (was at Strick) - added www.primevideo.com as exception in the privacy settings - was always use private window - had not installed any extension nor plugins - DMR was ON - most of every options were set to OFF or disabled

I tried to reinstall it through Snap Ubuntu 24.04 and it worked but the next day, the problem was back.

I installed Crome and out of the box, the thumbnails are there.

Hello, I use Firefox 150.0.1 on Linux Mint 22.3. I want to use the VPN integrated in Firefox but I don't see the VPN icon in the toolbar. How can I use the integrated VPN in this version of Firefox ? Thanks for your help.

Dell desktop running Mint Mate 22. Bookmarks missing about 50% of bootups. Saved bookmarks to both HTML and JSON during an occasion they did appear, when they next were missing attempted to restore them via Library pop-up (Manage bookmarks). I could not determine a path to direct the system to either locally saved file. In Library, selected Restore, which then asks me to choose file, but none of the data fields accepted or acted upon input. re-installed Firefox but same result. Then clicked on the saved HTML file, multiple screens flashed on the display, with multiple items in the tray. The final result was the bookmarks were all displayed as expected, but since the problem has been inconsistent, unknown whether they will display on future bootups.

Wish to have guidance on using the Library pop-up to restore saved bookmarks when they are missing. Perhaps some knowledgeable user could post a step-by-step through the restore process.

Since yesterday Firefox stopped working with Crunchyroll and Hidive and says, "Firefox is installing components needed to play the audio and video on this page. Please try again later."

150.0.1 (64-bit) Bazzite Linux 6.19.14-ogc1.1.fc44.x86_64 bazzite-gnome-nvidia-open:stable v44.20260501.1 Widevine plugin is version 4.10.2934.0.

Additionally, I've disabled extensions as well, cleared the cache. I've disabled play DRM content and restarted the browser before turning it back on. I've changed from my own dns server which I see nothing being blocked to google public dns and saw no difference. Everything was working fine on Wednesday night and stopped on Thursday.

I am using firefox on linux since ~10 years. Currently running latest FF on Kubuntu. I always had setting set to forget all cookies and session details except of search history on exit.

Since approx 2-3 weeks (latest update?) those settings don't work. FF remembers everything regardless of settings I chose.

Does anyone have idea why this is happening now and how to fix it?

I recently upgraded from Ubuntu 24.04 to 26.04, using Mate Desktop and Compiz compositor. I am using Firefox from the Mozilla Team PPA, currently 150.0.1. I am running custom kernel built from upstream source, currently 6.18.25. Hardware is a home brew CoffeeLake machine, i7-9700k, 64G of RAM, 2TB WD Black SSD and many TB's of spinning rust, graphics is Intel ARC B50 Pro, ASUS XONAR SE 5.1 Channel 192kHz/24-bit Hi-Res 116dB SNR PCIe Gaming Sound Card. Prior to upgrading Firefox was not 100% occasionally tabs would wedge, now if I get two hours I'm doing good, I've tried disabling extensions and plugins no help. Tried with and without hardware decoding, worse without but bad no matter. Any suggestions how to get stability back?

I want to delete Preview Links. I tried going to Settings>General>Browsing, however, there is no "Browsing" section. I have a Linux Mint. I do NOT want Preview Links. Thank you.

I use Linux Mint and I have been experiencing numerous system crashes involving Firefox which requires a cold boot. What is the problem? How can I debug this? Are you getting crash reports?’

This happens several times a week. It has happened continuously tonight since installing the latest update via the Software Manager.

The program causes a total freeze of the OS. All other running programs and all input sources. I have no choice but to shut down via the power button on the tower.

Mint generates crash reports but I have no way to determine if they are being sent to Mozilla.

Firefox for Linux does not provide a troubleshooting system like it does on Windows. Neither does Mint.

I studied Computer Science in the 80s when Firefox was known as Navigator. I learned C and the Unix OS, but since then I became a psychologist, and don't remember too much of the Com Sci stuff I learned and I don't think Mint allows user modifications anyway.

What can be done to fix this? I don't have the Benjamins to buy a new Windows to replace the Linux, nor do I want to.

Greetings! I've been a Firefox evangelist for a long time! I'm having issue with my Dell Precision 5530 pushing Firefox audio to a Bluetooth speaker connected to PC. Others browsers work fine, however FF wants to use the speakers on my monitor, connected via HDMI. I've tried to change several times, however FF does not want to use the BT.

Can you please help?

Thank you kindly!

Will Smith

I want my Mozilla VPN to load at boot time of my computer. It is selected as such in the settings (preferences) window.

Mozilla VPN is otherwise functioning correctly.

I have tried to shut down my computer both with the VPN on and off but it makes no difference. It does not load at startup.

Thank you.

Marc

Hi.

I am running Firefox 149.0.2 on Arch Linux (Linux 6.19.12-arch1-1 (x86_64)). I have configured Firefox to use the "~/downloads" folder for downloads instead of the default "~/Downloads". I have also checked the "Clear cookies and site data every time you close Firefox" box in the "Privacy & Security" tab of the settings page, and configured the History settings to "Never remember history".

The Downloads folder I have set is indeed respected by Firefox: all files I download are saved to "~/downloads". However, every time I close Firefox it creates a folder entitled "Downloads" (with a capital "D") on my home folder. I do not want this folder to be created.

This really looks like a bug from my perspective, but is there some way yo fix this via the "about:config" tab? Thanks for the attention.