• Archived

Firefox suspends/hung while openning new tab - Quantum v58.02

Hi Firefox keeps on suspending when switching between different tabs (already opened or new tabs). When the FF is hang I can do nothing in the FF, but I can operate on th… (மேலும் படிக்க)

Hi Firefox keeps on suspending when switching between different tabs (already opened or new tabs). When the FF is hang I can do nothing in the FF, but I can operate on the Windows (8.1) without issues.

I have already tried: - Put new Firefox portable - the same issue - Close other tabs - Disable EMET for Firefox - Prevent accessibility services from accessing your browser set to True - Security.sandbox.content.level set to 2 - Disable add-ons plugins and start in safe mode

Nothing of above helps. I would appreciate If you could provide the solution. I attached Troubleshooting information.

Asked by essential 2 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 2 ஆண்டுகளுக்கு முன்பு

Firefox won't open with maximized window after login, and it happens across different Windows OS.

Firefox will never ever open in maximized window after I log in with my Firefox account and make some changes to the toolbars. Advanced properties to make maximizing defa… (மேலும் படிக்க)

Firefox will never ever open in maximized window after I log in with my Firefox account and make some changes to the toolbars. Advanced properties to make maximizing default won't work either. It hasn't worked for many Firefox versions I've tried and that caused me to use Chrome. But if you manage to fix this problem, I'll be more than happy to stick with Firefox.

Asked by Csuŋ 3 மாதங்களுக்கு முன்பு

Last reply by FredMcD 3 மாதங்களுக்கு முன்பு

  • Archived

What is going on, Firefox is crashing, Freezing, and now using all my ram.

First thing, why is there no "register button" on the forums, tell your UI guys this IS confusing, not might be confusing, you have to go through this question submission… (மேலும் படிக்க)

First thing, why is there no "register button" on the forums, tell your UI guys this IS confusing, not might be confusing, you have to go through this question submission to register at the forums. Been on the Web since I started hosting a BBS in 1988, I should not be confused. I should be browsing the forums right now looking for the right thread to get some help in. Wonder where this will be posted? I don't know, because this is confusing.

As I'm typing this my characters are freezing ever 15 seconds or so. Is there something wrong with the current build? I've had crashing and "not responding" problems for the last month and a half. Have removed all plugins and Add-ons (not cool at all) and then re-installed, twice if you include today. You see, since the last update, which I thought might be a bug fix, Firefox is now using most all of my ram, usually about 3.2 GB of it, no matter if there is 4 tabs or 15 (which I would NORMALLY have in my browsing, so I no there was a point where Firefox had no problem with this). That sounds like a memory leak to me. My question is: Is there something wrong with Firefox right now? Seccurity Essentials and MBAM both say I"m virus and malware free, which would make 4 years of being virus and malware free, I make an effort to browse smart, so I'm pretty sure that's not it. I'm attaching a link to a Screenshot I put in my dropbox of the threads tabs of Process Explorer, what are all these threads? Why is firefox running all these Threads at once. Is this normal? I cannot use Firefox right now, is there something wrong on my end or your end?

https://www.dropbox.com/s/8jtofcfn0wfybor/FFThreadsOpen.JPG?dl=0

Thank you, Adam.

Asked by Spladam 5 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 5 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox stops connecting to the internet shortly after using the "delete parent.lock" fix.

I recently upgraded to 36 and am running Windows8.0. I opened up Firefox after the update and it worked fine until it suddenly stopped connecting to the internet. It doe… (மேலும் படிக்க)

I recently upgraded to 36 and am running Windows8.0.

I opened up Firefox after the update and it worked fine until it suddenly stopped connecting to the internet. It doesn't say that it can't connect to the website, it just sits there with the loading charm circling endlessly.

I can restart my computer and use the "Delete Parent.lock" fix, but it doesn't last for more than about 5 minutes. I also can't untick the box for "Read Only" on the folders for profiles. Rather, I can, but it reverts after hitting "OK" and closing the Properties.

Refreshing Firefox after rebooting my computer worked for about the same length of time, so that fix will not work.

Asked by supermikan 5 ஆண்டுகளுக்கு முன்பு

Last reply by coupd 5 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox no longer opens on Windows 7 computers

With-in the last two months Firefox has stopped working on most of our Windows 7 computers. After clicking to open nothing happens but the process does show in Task Man… (மேலும் படிக்க)

With-in the last two months Firefox has stopped working on most of our Windows 7 computers.

After clicking to open nothing happens but the process does show in Task Manager.

The only way to use Firefox is to re-install the program each time you want to use it.

Asked by KirkDiaz 4 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Since upgrade to FF13: having problems with flash content, especially videos when scrolling/multi tasking--freezing the video and sound for 1-2 sec. Any advice?

At first, the same night I decided to update--things were fine but after using the browser hours later a second time: some flash scripts would simply not respond and free… (மேலும் படிக்க)

At first, the same night I decided to update--things were fine but after using the browser hours later a second time: some flash scripts would simply not respond and freeze the tab the content is on or like in my question, constantly stutter. The problem for flash videos only seem to occur when I scroll onto links or when moving up/down a page. I encountered similar problem with FF7--like that time, I installed/uninstalled the flash player and even resetted firefox but to no avail--the problem persisted. It is also present while in safe mode. P.s. such problem is seemingly not present in other browsers which brought me to ask this question for assistance.

Asked by Lucavi 8 ஆண்டுகளுக்கு முன்பு

Last reply by HiryuXIII 7 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox can't terminate process, profile would be missed when network disconnect

Hello Mozilla, I'm using Firefox 36.0.1, my OS is Windows 7. After I update to Firefox 36.0.1, every time my network disconnect ( my router is disconnected once a day), … (மேலும் படிக்க)

Hello Mozilla, I'm using Firefox 36.0.1, my OS is Windows 7.

After I update to Firefox 36.0.1, every time my network disconnect ( my router is disconnected once a day), I can't use Firefox so that I must close it. But after closing, firefox process still remain and I can't terminate it by Task Manager. if I try to open application again, I will report that "Your firefox profile cannot be loaded. It may be missing or inaccessible".

So that I must restart the computer to kill firefox process. When I open Firefox again, the report is the same. I did clean reinstall once, but can't solve the problem. I'm very tired when syncing my profile again and again ( It's lucky for me because I signed an account for syncing).

Please answer me soon. Thanks for your help.

Asked by bangrobe 5 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 5 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox won't force quit. I have tried hard and soft restarts, but the Firefox app stops the computer from carrying out command as Firefox won't close.

Using a Macbook Pro with Yosemite OS X. Firefox app won't 'force quit'. I have tried hard and soft restarts, but the Firefox app stops the computer from carrying out co… (மேலும் படிக்க)

Using a Macbook Pro with Yosemite OS X. Firefox app won't 'force quit'. I have tried hard and soft restarts, but the Firefox app stops the computer from carrying out command as Firefox won't close. I can't update the Firefox software as the current Firefox app is still open, or delete the app, for the same reason. Cannot use Firefox in Safe Mode (a route to a possible solution in other threads) because I can't access the Firefox menu. Also, can't update Mac software, as it requires a restart, and the technically open Firefox app will prevent this. Help?

Asked by noodles231 4 ஆண்டுகளுக்கு முன்பு

Last reply by guigs 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox freezes, says plugin container has stopped working

I can no longer use Firefox. It started out as a video problem. Videos became more choppy and eventually stopped playing altogether telling me there were problems with t… (மேலும் படிக்க)

I can no longer use Firefox. It started out as a video problem. Videos became more choppy and eventually stopped playing altogether telling me there were problems with the java script. I deleted all history and caches and that did the trick for a few hours. I also disabled 3rd party cookies. Soon after Firefox would freeze anytime I started it up. It says my plugin container has stopped working; I looked this problem up and found out that some guy had the same problem when he disabled 3rd party cookies. I've tried everything, even re-installed Firefox, which should have re-setted everything! But it freezes as soon as I click on anything, so I can't go into my settings and re-enable 3rd party cookies (if that's even the solution!)

So this is what it looks like now:

I open Firefox up and it wants me to restore pages. No matter what I click, it freezes and shuts down. Then it usually tells me "Plugin container has stopped working." Sometimes I can get past the restore page and to the home page, but it freezes and shuts down as soon as I click anything and repeats the same message.

I really need help! Firefox is the only browser where I can watch or download videos.

Asked by Marie2015 4 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 4 ஆண்டுகளுக்கு முன்பு

  • Archived

FireFox 53.0.2 does not load anything when you keep it opened for some hours. I had to close and reopen ever time to make it work. Its not loading anything.

FireFox 53.0.2 does not load anything when you keep it opened for some hours. I had to close and reopen ever time to make it work. Its not loading anything. It keeps loa… (மேலும் படிக்க)

FireFox 53.0.2 does not load anything when you keep it opened for some hours. I had to close and reopen ever time to make it work. Its not loading anything. It keeps loading. no specific error.

Asked by CrazyHat 3 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 3 ஆண்டுகளுக்கு முன்பு

  • Archived

New messages through Google Hangouts prompts the message "Firefox has stopped working. Please close program and restart."

This has only started over the last couple days. I've checked to make sure that I'm running the most recent version of Firefox, cleared my cache and cookies, and even res… (மேலும் படிக்க)

This has only started over the last couple days. I've checked to make sure that I'm running the most recent version of Firefox, cleared my cache and cookies, and even reset the browser to default settings, but each time I receive a new message through Google Hangouts (the built-in interface in Gmail) popup message appears telling me the Firefox has stopped and that I need to close the program. When I select "Close Program," the Gmail tab goes down, but everything else stays that same, and I have the option to "Restore Tab." This happens multiple times a day.

Troubleshooting steps attempted: - Updating Firefox - Clear cache and cookies - Reset browser - Clear temp files - Restart computer - Fully close and restart browser

Is there something else I can try?

Asked by Inky 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 2 ஆண்டுகளுக்கு முன்பு

  • Archived

Printing to Adobe PDF causes Firefox to freeze

Just for the past few days 12-19-18 or so I've noticed this happening. I'll get an email, click "print" and it will open the email in a pop-up window. I select "Adobe P… (மேலும் படிக்க)

Just for the past few days 12-19-18 or so I've noticed this happening. I'll get an email, click "print" and it will open the email in a pop-up window. I select "Adobe PDF" as the printer, and then a window usually comes up showing the progress, and then it opens the pdf in Adobe Acrobat.

Recently, however, when that window comes up and shows the progress bar, it freezes. Sometimes I get error messages (shown in screenshots) but mostly I have to go to Task Manager, shut down firefox.exe processes, and I can't print the file to a PDF at all anymore. When I use this feature in Chrome, it works fine. I mean, it used to in Firefox, too, I don't know what changed.

Asked by undies78 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 1 வருடத்திற்கு முன்பு

  • Archived

Ver 66 Firefox crawled to a stop, 30 sec for typing to show up

I was forced into updating FF over the weekend of 5-5-19. I lost all of my addons and settings. Then to add to the agony the updated version started to slow to a crawl. T… (மேலும் படிக்க)

I was forced into updating FF over the weekend of 5-5-19. I lost all of my addons and settings. Then to add to the agony the updated version started to slow to a crawl. Then on Monday ver 66 was installed. Now the browser is so slow that I can't use it. Typing letters takes up to 30sec to display the letter I am typing. It's insane that Mozilla can reduce a perfectly good browser into a non-functioning browser. Does anyone know if there is going to be a fix for this or do I have to suffer with Chrome from now on? I need to actually do work on the computer not play with settings and fiddle with different suggestions to make it work. A browser should just -work-. I should have stuck with ver 28 which did work well.

Asked by DRocket 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Flash videos hang the entire browser, killing plugincontainer.exe wakes Firefox up again

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm pos… (மேலும் படிக்க)

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm posting here so I can hopefully get some more tips from all experts here.

Symptom: Firefox completely hangs when playing back Flash videos (eg. Youtube). You can usually still hear the audio in the background, but the video freezes, and indeed the entire UI freezes. You can't even click the red [X] button to close the window at that point.

Workaround: Getting the Windows Task Manager up and killing plugincontainer.exe makes Firefox respond again, showing the "Plugin crashed" box in place of the video, and you can finally interact with the browser again.

I've tried the following:

  • Ensuring that he's running the latest Firefox (8.0.1)
  • Upgrading Flash to latest version - same problem before and after
  • Upgraded the graphics card drivers to the latest version (it's a ATI Radeon HD 3200) - same problem before and after
  • Created a new Firefox profile - still the same problem
  • Made a clean install of Firefox by wiping the program folder - still the same problem
  • Created a new Windows login account - still the same problem
  • Tried in IE - it works fine!
  • Tried in Chrome - it works fine!

I'm suspecting that this is some sort of graphics driver/flash issue, but what really boggles my mind is that it works fine in Chrome, which (I think?) uses the same non-ActiveX version of the Flash plugin.

Another piece of evidence that I think points to the device driver: running Windows in Safe Mode actually makes the video play fine (although very very low fps).

Any clues, anyone? I feel like I've tried all possible troubleshooting steps!

Asked by David Tenser 8 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 8 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox stops working, its process hangs and it is impossible to terminate it.

After some time (hours or days) firefox stops loading pages (showing "Connecting..."). CPU usage of Firefox process as about 10% (my computer has 4 cores). If I try to ex… (மேலும் படிக்க)

After some time (hours or days) firefox stops loading pages (showing "Connecting..."). CPU usage of Firefox process as about 10% (my computer has 4 cores). If I try to exit Firefox, the process remains to hang forever until restarting of computer. So, I cannot just stop Firefox and start it again.

Asked by asdqweasd 5 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 5 ஆண்டுகளுக்கு முன்பு

  • Archived

How do I stop Firefox from lagging and freezing on YouTube videos?

I'm having a new issue (it started about a week or two ago) where Firefox runs fine until I try to play YouTube videos. Then Firefox lags for about 1 to 10 seconds. The b… (மேலும் படிக்க)

I'm having a new issue (it started about a week or two ago) where Firefox runs fine until I try to play YouTube videos. Then Firefox lags for about 1 to 10 seconds. The bar at the top will flash "Not Responding" before going back to normal. This happens numerous times.

I have tried shutting down all other applications, "refreshing" Firefox, turning off Privacy Badger and AdBlock Pro, turning off Shockwave Flash's "protected mode, and even unchecked Firefox's "Use hardware acceleration." So far, none of these fixes work. I even even went so far as to try a HTML 5 add-on for Firefox. So far, nothing has stopped this lagging.

I've Googled and saw a lot of other people with this issue (so it's not just me), but I have yet to find a fix. Can anyone help?

Asked by Totally_Tammy 4 ஆண்டுகளுக்கு முன்பு

Last reply by lamiejang 4 ஆண்டுகளுக்கு முன்பு

  • Archived

I browse the internet normally and Firefox (seemingly randomly) freezes my whole computer, what is causing this and how can I stop it?

I have checked event logs, done virus scans, even reformatted the whole computer (not an action I took lightly), and the problem persists. As best I can tell, as a page l… (மேலும் படிக்க)

I have checked event logs, done virus scans, even reformatted the whole computer (not an action I took lightly), and the problem persists.

As best I can tell, as a page loads Firefox will freeze my whole computer and I will have to do a hard reset. This can be a fresh page, or new content as I scroll and this has happened on a variety of websites (cbc.ca, facebook, thechive, msn, theweathernetwork, Mozilla support pages, anything).

This is not a hang: the mouse stops, CTRL+ALT+DEL does nothing, and you can hear the computer work overtime.

I am running Firefox 41.0 on Windows Vista on an AMD Athalon 64 X2 with 3gb of RAM.

This problem was not noted previous to May, 2015. I was gone for the summer and noted it on my return at the end of August. Since then when I have tried to use my computer for the internet I have averaged two hard resets a day. This problem is still present after resetting my computer to factory new specs and installing a fresh copy of Firefox. This problem is seriously getting on my nerves.


Help me Obi-wan Kenobi, you're my only hope.

Asked by Naluukti 4 ஆண்டுகளுக்கு முன்பு

Last reply by catBr 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Can't shutdown Firefox on El capitan

Since upgrading to Firefox 42.0 on iMac running latest El Capitan, the Mac won't shut down because Firefox won't end. Force Quit doesn't work.

Asked by nigelr 4 ஆண்டுகளுக்கு முன்பு

Last reply by ICTvoordeZaak 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox is continually locking up and showing a script error. PLEASE HELP!! Taken me 1/2 hour to write this!!!

For the last week or so, (today is 012216) Firefox has continually been locking up and/or giving me script errors that do not go away even after a Refresh. I've had to s… (மேலும் படிக்க)

For the last week or so, (today is 012216) Firefox has continually been locking up and/or giving me script errors that do not go away even after a Refresh. I've had to set Chrome as my default because I keep losing too much data due to these lockups. I've been having to use Task Manager to shut Firefox down. PLEASE HELP!!!

Asked by ShirlAnn64 4 ஆண்டுகளுக்கு முன்பு

Last reply by the-edmeister 4 ஆண்டுகளுக்கு முன்பு