பயர்பாக்ஸ் ஆதரவு மன்றம்

After I log in to the Office and try to enter Word online (https://www.office.com/launch/word?auth=1) , I am constantly redirected to the home page , (https://www.office.com/?trysignin=0). I already deleted cookies and add-ons, reinstalled firefox

This morning there was an Ubuntu software update and afterwards Firefox wouldn't work, it just opened and hung without ever connecting to a website. So I uninstalled, purged and reinstalled from Ubuntu Software and everything seemed ok. However, whenever I now try to save something, for instance images, the save to directory will default to /run/user/1000/docs even though I have my downloads folder selected in settings. I can change to the directory I want to save to and it will save there, but when I next save something it will again want to go to the /run/user/1000/docs folder. Further, I find that a copy of anything I save has also been saved into that folder, creating a new sub-directory to do so. I tried clear data in settings but that didn't delete those files and they are protected in file manager so I can't delete them myself. This will fill my hard drive pretty quickly as well as being really annoying having to change the save directory every time. What can I do to rectify this? I've now got version 96.0 (64 bit) installed.

Firefox RAM usage on M1 Mac has dramatically increased. Unfortunately, b/c the memory usage is in firefox parent process, I can't simply terminate a process corresponding to a "tab", meaning I have no choice but to restart Firefox (closing & reopening all tabs) every hour or so of usage.

This is a new issue from a long-time firefox user (on multiple operating systems). It happened after I upgraded the Mac to "Monterey", which may or may not be coincidence.

On a certain webpage the behaviour of CRTL + left click vs. right click -> open in new tab is deviating. I've tried it with turned of addons and in different versions of firefox. (It is annoying because it overrides the current tab and i have to restart the listing of podcasts)

https://www.mdr.de (for example check out the podcast episodes here https://www.mdr.de/nachrichten/podcast/kekule-corona/index.html ) CTRL + left click = mostly opens in the same tab right click menu = works fine

Firefox (97.0 64 bit, windows 10) destroyed all my previous tabs (4 windows lots of tabs) when I opened it despite always having "Firefox will" set to "Remember History". It just opened one window with the Home page.

Trying to sort it out using restore all tabs and then all windows, it just made the problem worse and the restored tabs eventually stopped restoring so now I have useless json files.

The files I have in my profile are:

previous.jsonlz4 15/2/2022 18:46 recovery.baklz4 15/2/2022 19:10 recovery.jsonlz4 15/2/2022 19:10 (this file changes its name from bak to json and back to bak again, very odd) upgrade.jsonlz4-20220119190439 26/1/2022 00:23 upgrade.jsonlz4-20220126154723 29/1/2022 04:31 upgrade.jsonlz4-20220202182137 12/2/2022 17:40

Is it possible "previous.jsonlz4" may have all the windows and tabs that I lost?

If so, how could I get Firefox to use it when I next open it? (assuming if I close this browser it won't overwrite the "previous.jsonlz4" file??).

Also could I use the upgrade.jsonlz4 file to try to restore all the windows and tabs that I lost? The windows would have been much the same on 12 Feb as they were today before the destruction.

Hello, how to make my vaapi work when i see youtube videos in Firefox 91.0.1? I tried change some flags, example

• media.ffmpeg.vaapi.enabled = true
• media.ffmpeg.vaapi-drm-display.enabled = true
• media.ffvpx.enabled = false

and it doenst work..

but my vaapi work with my brave browser (chromium 93 build)

Hi everyone,

Thanks a lot for taking time reading this! :)

I have the following problem with my firefox on Kubuntu 20.04 on my laptop: since a couple of weeks, firefox opens normaly after rebooting, remembered all tabs and my firefox account etc., but it's just not loading anything. I can still type in a web adress or something in the search, I can also still select the drop-down menu on the right ("Open menu") and select e.g. "Settings", but nothing happens afterwords. Same problem for all websites. Some of the main buttons are also not functional (refresh, back/forward). I attached a screenshot from the "empty" firefox (but not sure if that's of any help anyways ;) ).

I tested a couple of things so far, nothing helped:

1) Internet is working, I tested ping, apt is working as well as a differnt browser I installed now).

2) I reinstalled firefox completely by running the following commands:

      sudo apt update
      sudo apt purge firefox // sudo apt --purge autoremove firefox
      sudo rm -rf .mozilla
      reboot
      sudo apt update
      sudo apt install firefox

      (Since I removed the profile folder, the standard tab and bookmarks open/show after starting firefox now, as expeced. I'm also not longer logged in.)

3) By starting firefox via the console, no error messages were shown

4) I created a second ubuntu unser profile, to test if firefox would work there: it doesn't

5) Since I have a dualboot with Win10/Kubuntu 20.04, I started Windows and tested firefox there: it is working as usual.

6) I also obviously tried to google this problem, but either I put the wrong keywords in or this problem is pretty unique/new?

If you need any further information on my system, I'm happy to provide them! Thanks a lot for any recommendations and further ideas, what to do! I'm pretty much desperate for a solution by now, as during home office a not well working system is a pain! ;)

Thanks and stay safe, Katrin

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously, but a few months ago it quit working.

When I click on a "mailto" link, Firefox (my default browser) opens a new tab, then immediately close that tab without waiting for my to interact with it. No draft email is created. I see that other users have reported this behavior in the past, and I've tried the suggested remedies without success. Specifically, I ran Malwarebytes, and it found no threats. I then started Firefox (on the Mac) via the Option key (to start it without ad-ons), and that does not change the behavior. I'm on ver 99.0.1 of FF, which is up to date as of 4/20/2022 (today). My Mac OS is also up to date (ver 12.3.1). My Mac is a 2021 MacBookPro with the Apple M1 Pro chip. I use gmail. OTHER BROWSER (like Safari and Chrome) can open "mailto" links in a new tab in FF (which is my default browser, and used for mailto links) just fine! Here is an example of the URL that I see in a new FF tab opened via Chome: https://mail.google.com/mail/u/0/?fs=1&tf=cm&source=mailto&su=Cover+of+the+River+Journal&to=Steve+Mones%3Cstevenmones@optonline.net%3E Any help would be appreciated. - Thanks, Jim

Hey all,

I upgraded firefox to 89.0 (firefox for ubuntu). When playing videos it now uses RDD process instead of Web Content. The problem however comes from the resources "RDD process" uses. It is consistently at 100% usage of a CPU core and this is causing my fans to be really loud. I fixed this by changing media.rdd-process.enabled to disabled in about:config and this fixed the system resource issue but I don't think this is what is meant to happen.

As far as I know "RDD process" is meant to use the GPU. My computer has a dedicated GPU so I am at a loss as to what is going on here. Anybody who has any idea?

Thanks in advance.

In the new version, the Downloads panel automatically opens whenever I save/download a file.

The problem... it STAYS open.

How can I turn it off? I already know where and how to check on my downloaded files. I do not need to see the downloads panel pop up every time I save a file. And I definitely do not need or want it to stay open, causing yet another need for a mouse click to make it go away.

I had the same problem like the link below when I use firefox.

https://www.reddit.com/r/firefox/comments/tjxh7s/videos_freeze_when_window_isnt_in_focus/

So, did what the instruction says and it solved the problem regarding discord.

But, since I changed that setting, firefox doesn't remember my google login or dark skin settings of other websites (it was always automatically logged in when I use YouTube. Not like it remembers the password).

How can I solve it? I resetted firefox multiple times.

Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links to various websites. Refreshing the page makes it load correctly. I've tried troubleshooting this in the past but didn't spend too much effort, but enough is enough. Things I have tried:

• Disabling all extensions
• Disabling hardware acceleration
• I am using the default theme so there's nothing to disable there
• Clearing the cache
• Checking my internet connection (I'm connected and everything else works)
• Flushing my DNS
• Resetting Windows, which included reinstalling Firefox (I did this to fix something else, but still)
• Disabling IPv6 and DNS prefetching
• I am not using a Proxy

I feel like I've tried everything. What else can I do?

Hello,

what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help. I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either.

Kind regards Atomino Zweitausend

Hi!

My system:

• Win 10 64 Bit Desktop, completely up-to-date
• Two windows user accounts: one admin account and one standard user account
• using Windows defender / firewall only (NO third party virus scanner / firewall)
• Firefox 87.0

The last day, Firefox worked without noticeable problems. Nothing special happened. However, on the next morning, the problems appeared all of a sudden on the windows standard user account (The windows admin account is NOT affected by the problem):

When clicking the Firefox icon, the Firefox window appears for a split second and then disappears. In Task Manager one can see the firefox.exe processes appearing and disappearing again. It seems that firefox closes itself or is closed by anything else right after startup.

There is no crash, no error message, no crash report. It is simply impossible to start firefox.exe, no matter in which way I try it:

1. Same problem when trying to start in private window mode or in safe mode.
2. Same problem when trying to start profile manager.
3. Same problem when trying to start firefox.exe from windows explorer.

I already tried all the standard solutions, but nothing helped:

1. Uninstall 64-Bit Firefox and reinstalled 64-Bit Firefox
2. Uninstall 64-Bit Firefox and reinstalled 32-Bit Firefox
3. I deleted all mozilla folders in all subfolders of %User%\AppData and also cleared any temporary files there (this should delete all user profile data and all extensions)
4. I did a complete virus/malware scan using ten different malware/virus scanners (MalwareBytes, Adwcleaner, TDSSKiller, MSERT, Sophos, F-Secure, Kaspersky, Bitdefender, Windows Defender, ESET), some of them started from external boot media (i.e. they worked without the need to start Windows). Nothing has been detected.
5. Disabling Windows Defender and Firewall as far as possible (meanwhile, I installed Bitdefender, so Windows Defender / Firewall are replaced)

I did a closer look using ProcessMonitor64, but I could not figure out any abnormalities (maybe you can give me hint what to look for?)

What I discovered:

1. Renaming firefox.exe to anything else (e.g. firefox1.exe) makes it work (but this is not a solution of the problem because Firefox updates will no longer work then)
2. The user of that PC starts Firefox by double clicking on the task bar icon. Usually, a simple click is sufficient. Could the problem be caused by a too slow double click (= interpreted as two single clicks) and a concurring start of two Firefox instances?

Any ideas?

I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeable at 4k/60FPS (example video ). Prior to the upgrade, I was not experiencing issues.

I monitored task manager as the video was playing to see CPU usage, which was sitting at 25% (4 core 8 thread CPU). GPU usage was fluctuating from 1-3%.

I tried resetting all the changed configuration options in about:config, removing all add-ons, "Refreshing" Firefox, and ultimately uninstalling and reinstalling. Nothing has worked so far except for "Troubleshooting mode" in about:support. In that mode, I experience no stuttering and GPU usage rises to 25-35% with the video playing, even before I reinstalled.

This most likely isn't a networking issue as the "Stats for nerds" option on the YouTube video shows I have 10-20s of buffer while the video is still stuttering.

I would like to find out what's different about Troubleshooting Mode that is not giving me the same problem while in "Normal Mode". Any advice?

whenever i try to open Reddit in Firefox, it just shows an unusual error message screen, i'm unsure why it's doing this, but i have Reddit tabs pinned that still work, i've tried forgetting the site, but it still dosen't work.

Until several weeks ago, new windows created through Javascript with window.open() worked. We could pass the new size, and other features, e.g. menubar, toolbar, etc. and they would show up. As of v.76.0 this is no longer true. The parameters are ignored. If we use no parameters, the menubar, etc. do show, but we can't control any new window features. We have not changed our programs at all, and window.open() parameters still work correctly in Chrome, Brave, Edge, etc. How do we get Firefox to recognize the window.open() parameters (again)?

I'M trying to open Realtor.com and I get this message: Application error: a client-side exception has occurred (see the browser console for more information). Can't seem to fix it. Can you help?

Hi, I'm having a problem with my Firefox where it doesn't let me change some of my settings. This is my home PC and I've already tried running Firefox as admin and the settings are still locked. I have reset it many times and haven't installed any extensions. I can't find anything online about this.