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Trying to log into Facebook but I keep getting prompted for two factor authorisation but FF not FB

Hi, FF browser is asking me to insert my security key when I attempt to log into Facebook. I do have a security key but that has repeatedly failed and I am now blocked. T… (மேலும் படிக்க)

Hi, FF browser is asking me to insert my security key when I attempt to log into Facebook. I do have a security key but that has repeatedly failed and I am now blocked. The block is only in FF browser. I can access Facebook normally on other browsers.

Thanks,

Ray

Asked by ray81 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

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Default Amazon Search Thinks I'm in Canada

I was using a VPN set to Canada a little ways back, and now Firefox seems to believe I'm forever in Canada. Any time I go to use the default Amazon search included with … (மேலும் படிக்க)

I was using a VPN set to Canada a little ways back, and now Firefox seems to believe I'm forever in Canada. Any time I go to use the default Amazon search included with the browser now, it defaults to Amazon.ca rather than Amazon.com. I've tried going to Amazon.com directly and manually adding the search, but that just gives me an error message. I don't have anything set to Canada at all anymore. How do I get my Amazon search to go back to normal? Is there something on the back-end I can edit to fix it?

Asked by SidewalkSteve 1 வருடத்திற்கு முன்பு

Answered by -elison- 1 வருடத்திற்கு முன்பு

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Firefox failed to update after compatibility.ini modification

Hi! When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to dow… (மேலும் படிக்க)

Hi!

When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to downgrade to 95.0.2. After installing it, Firefox told me it couldn't load the user profile, as it was used on a newer version of Firefox.

I have no idea where exactly I read this, but some website contained an instruction to erase compatibility.ini and that would allow me to use the profile on older versions. Tried that and it actually worked. I did notice that, when Firefox tried to update, it would say it failed. I was hoping that, once I find a solution to the forced dark mode and I update Firefox, the problem would go away.

Fast forward a few weeks, I found AutoConfig and browser.theme.toolbar-theme option in about:config. So I updated Firefox manually and applied AutoConfig and my original problem was gone.

Fast forward more weeks, there is another update for Firefox. And Firefox was still unable to automatically update. So I tried reconstructing compatibility.ini, which I did fully. But Firefox still won't update.

At this point, it's been like 3 months with a crippled user profile and I must say I'm tired of updating Firefox manually.

Is there any way I can fix this profile? If not, what exactly should I copy over so all my preferences, cookies, addons and themes get carried over to a new one?

Asked by alexasergiu03 1 வருடத்திற்கு முன்பு

Answered by alexasergiu03 1 வருடத்திற்கு முன்பு

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notifications on my destop

Hi Support help! In the last few days or so it seems these notifications are showing up after I log off and the computer goes to sleep. When I wake up the notifications … (மேலும் படிக்க)

Hi Support help!

In the last few days or so it seems these notifications are showing up after I log off and the computer goes to sleep. When I wake up the notifications are showing in the right side of my Mac.

Now today they are even more aggressive and stacking up.

I've managed my Apple security settings and activated the natural firewall that comes with my Mac.

My Mac is up to date with latest operational systems.

My Firefox browser form Mozilla is up to date.

I've never experienced this problem previous and I've been using Mac since 2005. I upgrade every few years. and my latest Mac computer is about a year 1/2 old.

I have no other issues with my computer or my browser, Firefox.

I've been troubleshooting this through Mozilla support and have no add-ons or newly installed plugins.

I have no plug ins installed.

I've looked at my Firefox security settings and I did not have the pop-up blocker on but I'm not experiencing any issues with pop ups per se and I use Adobe creative cloud and have many other sites I use that have pop up window to enter data and perform functions so I'm not going to set it to cause me problems getting my work done since that is not even the issue here.


This concern is a notification that keeps showing up and I started by clearing my cache space On Mozilla Firefox privacy settings.

Now I'm asking to see if there is something else I can do to stop this notifications form happening. Its likely a simple answer I simply over looked?

When I go into my notifications on Apple Mac notifications are allowed and in many cases I need them but in this case as this recent events of odd spammy notifications on Firefox I don't need them unless they are real and I need to do something.

I did not click on any of them or try to open them.

These notifications describe needing to stop viruses, my computer is at risk, urgent with red caution symbols and other urgent notifications. My Mozilla Firefox account does not show anything like that and all my security updates are done for Firefox.

Help, please? Is it something obvious or am I needing to take certain actions?

I've cleared the Firefox cache in accessing info on the settings. And when I send this I will close and restart my computer.

Maybe nothing but a few days ago doing research I clicked a article that seemed fine in my search results but it took me to a completely different page and it asked to allow or not allow notifications. I clicked away form the page by closing out the tab.

They could be related but I haven't figure out how to stop it. Thanks in advance.

Arigato, Namaste.

Asked by chinarosy 1 வருடத்திற்கு முன்பு

Answered by Bithiah 1 வருடத்திற்கு முன்பு

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Amazon.com is coming up in Spanish on my Firefox browser

Hello, For some reason, when I go to Amazon.com on my Firefox browser it is now coming up in Spanish. This is the only website where this is happening. I have rebooted m… (மேலும் படிக்க)

Hello,

For some reason, when I go to Amazon.com on my Firefox browser it is now coming up in Spanish. This is the only website where this is happening. I have rebooted my computer, but that doesn't solve the problem. Also, if I go to Amazon.com on Google Chrome, it comes up in English. Is there a way that I can solve this problem?

Thank you

Asked by jpowel 1 வருடத்திற்கு முன்பு

Answered by James 1 வருடத்திற்கு முன்பு

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bookmarks and history not displaying

Bookmarks and history not displaying in sidebar or library in Firefox (98.0.2 (64-bit) on Win11. I can see them when i save an individual bookmark (cntrl d) but not in th… (மேலும் படிக்க)

Bookmarks and history not displaying in sidebar or library in Firefox (98.0.2 (64-bit) on Win11. I can see them when i save an individual bookmark (cntrl d) but not in the aforementioned areas. I have tried importing an earlier saved set from the library dropdown but they still are invisible. I also use "Bookmark search plus 2" add-on where I can still see all of my bookmarks.

Asked by gcm 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

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coupon app

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to del… (மேலும் படிக்க)

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

Asked by triff 1 வருடத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

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"opt out of firefox platform" message

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attem… (மேலும் படிக்க)

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attempted is disallowed, because the user has opted out of the Facebook platform." Huh? How does one opt in?

Asked by RealGomer 1 வருடத்திற்கு முன்பு

Answered by Zian 1 வருடத்திற்கு முன்பு

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Web page doesn't load normally

I don't understand why FitnessBlender.com looks all out of wack, it has been like this for as long as I can remember. Font is all crazy and overlapping, hard to even navi… (மேலும் படிக்க)

I don't understand why FitnessBlender.com looks all out of wack, it has been like this for as long as I can remember. Font is all crazy and overlapping, hard to even navigate the page. Have also noticed FF is loading everything slowly lately especially FB, which eventually stops loading as you scroll through the feed. I have cleared my caches etc to speed it up but has gone back to being slow. I have loved the concepts available with FF and hate to stop using it but it has become annoying.

Asked by Terri 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

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Family History

Hi I subscribe to Campanies like Ancestry, MyHeritage and Find My Past to help with my research. They send "hints" to the RootsMagic software I have on my computer. C… (மேலும் படிக்க)

Hi I subscribe to Campanies like Ancestry, MyHeritage and Find My Past to help with my research. They send "hints" to the RootsMagic software I have on my computer. Clicking the relevant button then normally takes me to online information about the people I am researching. However clicking on the Find My Past button always results in an error meassge: statusCode 400 error "Bad Request" message "Invalid cookie header"

On contacting Find My Past they just say it is probably a browser problem. I have tried deleting Firefox and re-installing it but I continue to get the same error messages.

Any help would be much appreciated please. Regards Peter

[removed email from public]

Asked by peterbrand04 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

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FRS Account access

I am unable to sign in to my Florida Retirement System (FRS) FRSOnline account at frs.fl.gov on my desktop or my laptop computer. I can log in on my cellphone Firefox app… (மேலும் படிக்க)

I am unable to sign in to my Florida Retirement System (FRS) FRSOnline account at frs.fl.gov on my desktop or my laptop computer. I can log in on my cellphone Firefox app with no problem. I have checked and my username and password are correct on both my desktop and laptop. I can also log in with no problem using Microsoft Edge. Help! I don't want to have to switch to Edge! Thanks

Asked by jblakley4469 1 வருடத்திற்கு முன்பு

Answered by Terry 1 வருடத்திற்கு முன்பு

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Norton support

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vau… (மேலும் படிக்க)

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vault is displayed but does nothing. Firefox is up to date also (that could be the problem; everything worked a week ago.)

Asked by kellerr 1 வருடத்திற்கு முன்பு

Answered by Dropa 1 வருடத்திற்கு முன்பு

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Bookmark Wikipedia

I was always able to save Wikipedia articles and discographies in the past. Today I can't anymore, why? James Anthony Alvino

Asked by James Anthony Alvino 1 வருடத்திற்கு முன்பு

Answered by Dropa 1 வருடத்திற்கு முன்பு

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Disable download window opening (Mac user)

Is there a way to stop the download window opening everytime I download something? Never happened before. It's really annoying as I download a lot and the window will cov… (மேலும் படிக்க)

Is there a way to stop the download window opening everytime I download something? Never happened before. It's really annoying as I download a lot and the window will cover a lot of the site I'm downloading from.

Asked by assets123 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

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Firefox won't load a specific web page

Firefox 98.0.2 will not load the digital version of The Chicago Tribune. Works fine using Chrome. URL: https://digitaledition.chicagotribune.com/html5/desktop/productio… (மேலும் படிக்க)

Firefox 98.0.2 will not load the digital version of The Chicago Tribune. Works fine using Chrome.

URL: https://digitaledition.chicagotribune.com/html5/desktop/production/default.aspx?edid=51616851-75ee-4c5a-ae0c-574554543d67

Asked by ken.fruit 1 வருடத்திற்கு முன்பு

Answered by jonzn4SUSE 1 வருடத்திற்கு முன்பு

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Facebook Container and email log in and Relay

Thank you in advance for your help! Background: I use FB container, do not have a FB account (although did several years ago), and have other privacy add-ons through Moz… (மேலும் படிக்க)

Thank you in advance for your help! Background: I use FB container, do not have a FB account (although did several years ago), and have other privacy add-ons through Mozilla. I have 'high' security settings. Issue: When I am asked to create an account using an email address - the FB container pops up and indicates that if I use my 'real' email address (I have a few on different services) - FB can track me. Note that FB container does not pop up when using other sites where email accounts are required. Question(s): Can FB track me even though I don't have a FB account? Even if I use an email alias - am I still protected from FB?

I looked at Relay - but it looks like it needs access to your computer and complicated.

Thanks again. You are a great team of folks who volunteer.

Asked by Eleonore 1 வருடத்திற்கு முன்பு

Answered by TyDraniu 1 வருடத்திற்கு முன்பு

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several weeks ago, i noticed that my tabs that i have had open for months no longer were present when i had occasion to open firefox. i think it happened after update 98.0.2 was installed.

several weeks ago, i noticed that my tabs that i have had open for months no longer were present when i had occasion to reopen firefox after i had shutdown computer. i t… (மேலும் படிக்க)

several weeks ago, i noticed that my tabs that i have had open for months no longer were present when i had occasion to reopen firefox after i had shutdown computer. i think it happened after update 98.0.2 was installed. i have searched help, etc. one solution that was my exact problem did not apply to me because the screenshots the contributor was using were not present on my version of the browser (or it is always possible that i was lost). this issue is a pain and i sure would appreciate any help thanks, Steve

Asked by scturn48 1 வருடத்திற்கு முன்பு

Answered by scturn48 1 வருடத்திற்கு முன்பு

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Firefox 98.0.2 browser window messed up

Since the latest update the whole browser screen is messed up. Elements are moving as I move the mouse, even the Bookmark menu and site controls. Tried to reinstall, no … (மேலும் படிக்க)

Since the latest update the whole browser screen is messed up. Elements are moving as I move the mouse, even the Bookmark menu and site controls. Tried to reinstall, no luck.

Asked by lyzzard87 1 வருடத்திற்கு முன்பு

Answered by lyzzard87 1 வருடத்திற்கு முன்பு

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Unable to launch Firefox after update install to version 98.0.2

I have an iMac that is a decade old. Running macOS High Sierra version 10.13.6 That is as updated as I can get on this processor. I had a normal "there is a newer versio… (மேலும் படிக்க)

I have an iMac that is a decade old. Running macOS High Sierra version 10.13.6 That is as updated as I can get on this processor.

I had a normal "there is a newer version of Firefox available" update alert, so relaunched Firefox to update. So on Monday 4th April NZ time i got the update. As usual I got the message [in a dialogue box]: Close Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time.

So far, normal. I closed Firefox, then relaunched. Same message. Did a logoff on my computer - same thing Did a full shutdown, login - same message. I got a bit radical - I dumped Firefox, deleted Trash. New installation (version 99.0.1) Same message;Close "Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

Currently using (newly installed) Edge for Mac, until this problem can be sorted; I hope it is brief, I have used Firefox for most of the years I have had a computer.

Asked by gordon.bowers 1 வருடத்திற்கு முன்பு

Answered by gordon.bowers 1 வருடத்திற்கு முன்பு