• Archived

Every time I start Firefox after rebooting my PC it asks me to re-enable all of my add-ons; started about 3 or 4 days ago.

I have already tried deleting the extensions.* files and refreshing Firefox (the latter which caused me to have to re-install all my add-ons, BTW). Happens only after I r… (மேலும் படிக்க)

I have already tried deleting the extensions.* files and refreshing Firefox (the latter which caused me to have to re-install all my add-ons, BTW). Happens only after I reboot my PC. What, if anything, has changed in the past few days...?

Asked by Sowalsky 4 ஆண்டுகளுக்கு முன்பு

Last reply by philipwatling 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Unable to update outdated plugin

This problem seems to be coming a regular occurrence now with plugins. I have an outdated plugin that says "Update Now" Adobe Reader Adobe PDF Plug-In For Firefox and Net… (மேலும் படிக்க)

This problem seems to be coming a regular occurrence now with plugins.

I have an outdated plugin that says "Update Now"

Adobe Reader Adobe PDF Plug-In For Firefox and Netscape outdated 15.9.20069.28170 Update Now


When i visit the Adobe website to update Adobe Reader it offers me 2015.009.20069 and then fails to install because i already have it leaving the plugin check still telling me that i need to update now

Windows 7

thanks ...

Asked by richlaughlin 4 ஆண்டுகளுக்கு முன்பு

Last reply by AliceWyman 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox crashes when signing in to google

Using Macbook Pro, OS 10.6.8. Yesterday after running a maintenance application I discovered that whenever I try to log in to my Google, including gmail, accounts Firefox… (மேலும் படிக்க)

Using Macbook Pro, OS 10.6.8. Yesterday after running a maintenance application I discovered that whenever I try to log in to my Google, including gmail, accounts Firefox crashes. I have the latest version of firefox and have even opened in safe mode. It still crashes. Everything else seems to work OK. I can open bookmarked pages and do google searches.

Asked by 2confused 4 ஆண்டுகளுக்கு முன்பு

Last reply by guigs 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Thousands of JonuiCouupon type files are being written into AppData/Local/Mozilla/Firefox/Profiles/.../cache2/entries.

Something had infected my computer. With help I've removed most of the bad effects, but what remains is files of type JonuiCouupon being written into the Firefox Profile… (மேலும் படிக்க)

Something had infected my computer. With help I've removed most of the bad effects, but what remains is files of type JonuiCouupon being written into the Firefox Profiles area. When I delete the Profile, it creates a new one and starts writing them again. 38,000 files in the last week, totaling 330 MB.

Asked by DanSchn 4 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 4 ஆண்டுகளுக்கு முன்பு

  • Archived

YouTube videos don't play with Firefox 41

After updating to Firefox 41.0, videos don't play on YouTube, just a continual rotating loading symbol. OS is Windows 7.

Asked by abjack1 4 ஆண்டுகளுக்கு முன்பு

Last reply by guigs 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox won't sync anything after a fresh OS installation.

Hi, I have a Firefox Sync account. I had it since before the sync update. I was always signed in from my PC. Just now, I did a fresh installation of Windows 7. Went ahead… (மேலும் படிக்க)

Hi,

I have a Firefox Sync account. I had it since before the sync update. I was always signed in from my PC. Just now, I did a fresh installation of Windows 7.

Went ahead and installed Firefox. Entered my e-mail and password correctly. I signed in and I got the notification that the Sync will start momentarily. So I waited and waited, by old history, tabs, passwords etc weren't updated.

I disconnected and reconnected, same notification, same result. Nothing.

How can I get my old history, passwords etc back now? I'd like to add that before installing Firefox again I checked if everything was selected on the old installation and was synced.

Thanks, Andrei

Asked by AndreiP 4 ஆண்டுகளுக்கு முன்பு

Last reply by guigs 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox does not open .html files while running, but...

...it opens .html files when it's not running. 1. .html files are set to default to be opened by Firefox. 2. Click on any .html file (or a link in Thunderbird or any othe… (மேலும் படிக்க)

...it opens .html files when it's not running.

1. .html files are set to default to be opened by Firefox. 2. Click on any .html file (or a link in Thunderbird or any other program) and nothing happens. 3. Nothing happens if Firefox is running for first time since computer was started and user logged in. 4. If you close Firefox or restart it via console, then it all starts working and opens .html with no problem. 5. What is this magic and why do I need to keep restarting Firefox each time to fix this? 6. Firefox is clean installed. I did try safe boot with no addons.

Asked by rhazor 4 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 4 ஆண்டுகளுக்கு முன்பு

  • Archived

FF hangs on new StartJuno.com page

The (dinosaur) ISP Juno from California just unveiled a new startup page, StartJuno.com. It doesn't look too different from the previous version of startup page. It appea… (மேலும் படிக்க)

The (dinosaur) ISP Juno from California just unveiled a new startup page, StartJuno.com.

It doesn't look too different from the previous version of startup page.

It appears to load as usual, but for the time being pops up a box asking to take the viewer on a tour of the page's features.

Whether or not one goes through the tour, which is pretty mundane, afterward the cursor goes to 'wait'.

FF doesn't go into build-up-HUGE-amounts-of-memory mode, but just stops responding.

This appears to be FF-exclusive. No such problems IE or Chrome.

dL

Asked by Dale_Latimer 4 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox crashes

bp-3cc4c5cb-3d3d-407c-843a-3a9cc2151018 Mozilla crashing every moment. Can't stand it anymore! No plugins No extensions No add-ons but firefox crashes all the time … (மேலும் படிக்க)

bp-3cc4c5cb-3d3d-407c-843a-3a9cc2151018

Mozilla crashing every moment. Can't stand it anymore! No plugins No extensions No add-ons but firefox crashes all the time

Asked by federico1 4 ஆண்டுகளுக்கு முன்பு

Last reply by Alendite 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Flash Player crashes within 20 seconds of playing a game or video

For the last week every time I start a flash game it crashes before it even gets past the loading screen and I've uninstalled Flash downloaded the latest Flash, refreshed… (மேலும் படிக்க)

For the last week every time I start a flash game it crashes before it even gets past the loading screen and I've uninstalled Flash downloaded the latest Flash, refreshed Firefox, disabled Acceleration, turned off Protected-Mode, even used Firefox in safe mode. Nothing has solved my issue I installed Windows 10 awhile ago so don't know if that is the issue.

Crash Log daa787b9-cfe6-47c9-b0fb-d3a2c22d99ac 8/26/2015 10:27 AM 17190c07-3186-4454-a33b-1a3272153f42 8/14/2015 2:59 AM d2d5f8ce-2b1b-495a-966d-7e39ccfaab33 7/30/2015 7:24 PM e839e95d-24f7-4567-9f1e-23e6f6e4a403 7/17/2015 7:47 PM 828afcb5-4695-4662-b37e-9bca503c4148 7/17/2015 2:52 PM

Asked by tanker77 4 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 4 ஆண்டுகளுக்கு முன்பு

  • Archived

not responding while playing Farmville 2

While playing FarmVille 2 foxfire keeps hanging - says at top "not responding". I can load game and play for a few minutes but then hangs. Sometimes it hangs right after … (மேலும் படிக்க)

While playing FarmVille 2 foxfire keeps hanging - says at top "not responding". I can load game and play for a few minutes but then hangs. Sometimes it hangs right after loading. Will not come back so I have to quit foxfire. I have been having the problem in last several weeks but yesterday it got really bad. I usually only had to restart foxfire once to get it to work. I have tried refreshing foxfire. Also disabling hardware acceleration. My plugins are up to date. My computer is only 1.5 years old and I have windows 10. I can play FV2 on Google Chrome and MSN edge but both are slow and jerky. I really prefer foxfire over the other ones.

Asked by ahushagen 4 ஆண்டுகளுக்கு முன்பு

Last reply by geraa48 4 ஆண்டுகளுக்கு முன்பு

  • Archived

i have a new computer that i would like to add old bookmarks from older lost computer

i bought a new computer after my old computer was stolen i would like to add my old bookmarks to my new computer from a lost computer

Asked by keneglinton 4 ஆண்டுகளுக்கு முன்பு

Last reply by the-edmeister 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox V 41 keeps updating to a newer version and I have auto update disabled

For several reasons, mostly add-on compatibility, I need to use V41 I have gone to the Options area and then to Advanced and have checked "Never check for updates " so it… (மேலும் படிக்க)

For several reasons, mostly add-on compatibility, I need to use V41 I have gone to the Options area and then to Advanced and have checked "Never check for updates " so it should NOT automatically update itself. However, it IS updating itself to V43 - and of course some of my Add-ons are not compatible.

Am I missing something??

Any help would be appreciated.

Asked by jestochin 3 ஆண்டுகளுக்கு முன்பு

Last reply by the-edmeister 3 ஆண்டுகளுக்கு முன்பு

  • Archived

Logging into Youtube with a specific account causes corrupt cookies which stop me from watching videos.

Hello, I have had a problem with watching videos on Youtube (Firefox crashes when loading it) but have fixed it by clearing corrupt cookies. However it seems this only wo… (மேலும் படிக்க)

Hello, I have had a problem with watching videos on Youtube (Firefox crashes when loading it) but have fixed it by clearing corrupt cookies. However it seems this only works when either logged out or logged into a second account, whenever I log into my main Youtube account it corrupts the cookies, and only this one singular account. Is there a corrupt cookies tagged along with this account? All and any help is appreciated.

Asked by Alaanor 4 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 4 ஆண்டுகளுக்கு முன்பு

  • Archived

firefox keeps crashing in safe mode as well and i have disabled hardware acceleration and done a reset

i have rtried most things now including malware and virus checking too. any help much appreciated. it has only just started to do it so maybe a recent update has caused i… (மேலும் படிக்க)

i have rtried most things now including malware and virus checking too. any help much appreciated. it has only just started to do it so maybe a recent update has caused it?

Asked by Justix 4 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 4 ஆண்டுகளுக்கு முன்பு

  • Archived

YouTube videos lag sometimes (weird noise, but video continues playing).

Hello. Sometimes youtube videos start having a weird noise, but the video itself keeps playing. This doesn't happen a lot at all, but I'd like to know what the problem is… (மேலும் படிக்க)

Hello. Sometimes youtube videos start having a weird noise, but the video itself keeps playing. This doesn't happen a lot at all, but I'd like to know what the problem is.

Asked by Amaranthus 4 ஆண்டுகளுக்கு முன்பு

Last reply by Yashwardhan Pauranik 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox crashes

My Firefox has been crashing a lot lately and losing all of my tabs in the process. I am running on Windows 7 Home Premium and here are my crash reports. Many thanks! Rep… (மேலும் படிக்க)

My Firefox has been crashing a lot lately and losing all of my tabs in the process. I am running on Windows 7 Home Premium and here are my crash reports. Many thanks!

Report ID Date Submitted dc49de2c-bedf-483b-a05b-18dc7560c9c4 10/28/2015 4:08 PM 90296377-10cb-4bdb-b470-99c0a8c8c653 7/29/2015 2:14 PM bp-89832a43-6057-48b4-bd8b-c58112150531 5/31/2015 4:24 PM bp-e5cd04c3-463d-42bb-9df9-2ac622150520 5/20/2015 3:31 PM bp-a4873957-6926-4d2a-86ca-9001f2150520 5/20/2015 2:52 PM 08805ae5-fcc7-4fc7-a393-f344b7ac79d2 5/4/2015 10:47 AM bp-cd852013-79b8-445e-b1bb-6a2162150502 5/2/2015 11:25 AM 7ad384fb-518b-45db-bc28-ef72d77b405a 5/2/2015 8:48 AM ac3b544c-8add-4bc8-9fde-2ba2319ed1e2 5/1/2015 4:44 PM 9cf798c7-8c02-439e-9d50-e06b7bf6b379 5/1/2015 12:54 PM 811391f3-927e-4159-b006-6e2329579cfb 4/21/2015 1:41 PM 46e07bbc-565b-44ac-8268-245b8d317c82 4/15/2015 12:50 PM 2632281e-c703-4e4d-aa2c-763870e27edf 4/15/2015 12:13 PM 61eaa535-bdd7-4b5b-84ce-e4ac6a4563c6 4/15/2015 12:13 PM

Asked by costello 4 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox crashes

After years of using Firefox, it now crashes on my iMac (OS 10.10.5) - even in safe mode. I've tried starting my desktop in safe mode too and nothing works. I've downlo… (மேலும் படிக்க)

After years of using Firefox, it now crashes on my iMac (OS 10.10.5) - even in safe mode. I've tried starting my desktop in safe mode too and nothing works. I've downloaded a new copy of Firefox several times and each time I get the message "Firefox crashes when opening. " When I try opening Firefox in safe mode, it starts for a few seconds but then I get that darned spinning wheel again, and again, etc. So I have to "force quit" Firefox and try again. Today is the first time I've had such difficulties. I haven't installed any new software or made any other changes that would affect Firefox. Could it be that my Xmarks that stores my Firefox ookmarks is a problem? Or is there some website among my 'favorites' that could be crashing Firefox? Any help will be appreciated.

Asked by FitSeniorGal 4 ஆண்டுகளுக்கு முன்பு

Last reply by guigs 4 ஆண்டுகளுக்கு முன்பு

  • Archived

You blocked UnitedHealthCare.com, this is a secure site. I need this for my work. I will have to change browsers now.

I am a medical insurance biller. I downloaded Windows 8, and Mozilla Firefox so that I could use United Healthcare Authorizations because they stopped allowing use on Go… (மேலும் படிக்க)

I am a medical insurance biller. I downloaded Windows 8, and Mozilla Firefox so that I could use United Healthcare Authorizations because they stopped allowing use on Google Chrome. I tried to get on the site, and the message I received was:

"An error occurred during a connection to saml2.radiologynotifications.com. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."  

When I looked this up, it said that your site said this was a malicious site and blocked it. This is a secure site. And I need this site for my work. I have been doing this for 15 years, and If I cannot use this I will be forced to use another browser.

Can you please help me?

Asked by Mightyhunter 4 ஆண்டுகளுக்கு முன்பு

Last reply by jscher2000 4 ஆண்டுகளுக்கு முன்பு

  • Archived

Secure Connection Failed after updating to wildcard security certificate

I run ecommerce site, which was using standard ‘Positive SSL’ using the following SSLCipherSuite ALL:!ADH:+HIGH:+MEDIUM:+SSLv2:+EXP. I’ve not had a problem with Firefox u… (மேலும் படிக்க)

I run ecommerce site, which was using standard ‘Positive SSL’ using the following SSLCipherSuite ALL:!ADH:+HIGH:+MEDIUM:+SSLv2:+EXP.

I’ve not had a problem with Firefox users accessing the site, but today, I removed the Positive SSL cert and replaced it with a ‘Positive Wildcard SSL’

The site is fine with other browsers but when testing on Firefox (no other changes made) I get the following error: --- Secure Connection Failed An error occurred during a connection to www.sussexcookers.com. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. --- Now I’m obviously the site owner – and I suspect I will be contacted by my users shortly! So I want to address this problem for them. So any help is appreciated!

Now I concluded that – after performing clean install of Firefox on test machine, that the problem is related to SSLCipherSuite, I tried implementing a number of CipherSuites which corrected the problem on test machine, but doesn’t fix the problem for customers who have already visited the site and are returning. The problem is still present on my main development machine and second test machine I use. I’m currently running the following CipherSuite as specified by the Wiki: https://wiki.mozilla.org/Security/Server_Side_TLS ECDHE-RSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-ECDSA-AES256-GCM-SHA384:DHE-RSA-AES128-GCM-SHA256:DHE-DSS-AES128-GCM-SHA256:kEDH+AESGCM:ECDHE-RSA-AES128-SHA256:ECDHE-ECDSA-AES128-SHA256:ECDHE-RSA-AES128-SHA:ECDHE-ECDSA-AES128-SHA:ECDHE-RSA-AES256-SHA384:ECDHE-ECDSA-AES256-SHA384:ECDHE-RSA-AES256-SHA:ECDHE-ECDSA-AES256-SHA:DHE-RSA-AES128-SHA256:DHE-RSA-AES128-SHA:DHE-DSS-AES128-SHA256:DHE-RSA-AES256-SHA256:DHE-DSS-AES256-SHA:DHE-RSA-AES256-SHA:ECDHE-RSA-DES-CBC3-SHA:ECDHE-ECDSA-DES-CBC3-SHA:AES128-GCM-SHA256:AES256-GCM-SHA384:AES128-SHA256:AES256-SHA256:AES128-SHA:AES256-SHA:AES:CAMELLIA:DES-CBC3-SHA:!aNULL:!eNULL:!EXPORT:!DES:!RC4:!MD5:!PSK:!aECDH:!EDH-DSS-DES-CBC3-SHA:!EDH-RSA-DES-CBC3-SHA:!KRB5-DES-CBC3-SHA

Is this a bug or is there setting I need to change to address this problem. At the moment I fear that anyone who as viewed my site in Firefox prior the certificate change won’t be able to view the site with the new certificate unless they re-install Firefox or rinse the certificate database. Which is not viable steps for my average customer.

Any help or advice would be super appreciated thanks!

Asked by DJGandalf 4 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 4 ஆண்டுகளுக்கு முன்பு