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I've used Firefox for 20 years through the various iterations of Windows, and have been using it trouble free on Windows 11 since November 2024. Two days ago, however, When I tried to open the Guardian site (www.theguardian.com) it would open very slowly and not load and of the pictures. This gradually got worse, the site taking for ever to open at all, and always with the little dot in the tab at the top left going from side to side showing it was still loading. I have tried everything I can think of. Opened in troubleshoot mode, changed DNS settings, uninstalled and reinstalled Firefox twice (one time to see if it would work normally if I didn't actually sign in to my account). All to no avail. In fact now things are worse, in that the GOV.Uk website is now giving me similar problems - and a few other sites have become slightly slow and reluctant to open as well. My internet connection seems fine, and all these sites open without any trouble on Microsoft Edge. I am NOT very good at tech, and I am now tearing my heair out as to what I can try next.

Any help wopuld be gratefully received!

Jim Luetchford

I have messenger loaded but with Firefox i can not video call when i want to call a friend or family. I have no way to call any one i do have a web cam. do i need to go to Chrome every time i want to call. Messenger has stopped desktop messenger that was how i could call but now i can not is there some way to Facebook video call on Firefox please let me know thanks I want to stay with Firefox why is there no way to get video calls on Facebook??

I have changed operating systems from windows to linux mint. I made sure to sync my profile before uninstalling, but now the profile looks to be empty. there are no saved passwords or bookmarks. This worked when I changed between different windows devices last year, but this time it seems stuck. I will check on a windows device when able, but in the meantime, are there any other ways to troubleshoot this?

I've been extensively relying on the `Ctrl+Alt+X` shortcut to spin up the selected chatbot in the sidebar, but ever since I reset my pc (complete reset, cloud download of windows, clear all apps and files) and re-installed firefox, the keyboard shortcut isn't working for me anymore.

I installed firefox with chocolatey, upon noticing that the shortcut had stopped working, I tried to downgrade to v145, which didn't help either. So an uninstall and re-install later (this time manually downloading the installer exe), `Ctrl+Alt+X` still doesn't work. Although hovering over the chatbot's icon in the sidebar shows the shortcut in the tooltip.

More info: `choco uninstall firefox` created a backup of "Old Firefox Data" or something similar, could that have somehow persisted the malfunction across installs?

Any help would be appreciated! System: Windows 10 Pro Firefox: 146

My bookmarks side bar font changed color from black to white, how do I get it back to black?

I can't seem to find where the font color is available to change colors.

I have a new Mozilla (FireFox) account and keep getting emails that say I need to confirm it. They include a button to do so but I'm not clicking it unless I get better information from you. Please help. The email swears my account will be deleted if I don't confirm it. What do I do?

All of a sudden I can no longer add bookmarks to my Firefox desktop. At this point I can not even access the "Bookmark current tab." Are there settings that control the Bookmarks section. Thank you

cleaning up my computer, I accidentally deleted firefox. I had a list of favourite links, and I lost them. Is there any way of recovering my list of favourites?

thank you, Glen A Goodale, [email removed]@gmail.com

I read article at: [https://support.mozilla.org/en-US/kb/.../firefox-backup?as=u&utm_source=inproduct#w_create-a-firefox-backup-file]

But in my up-to-date (or updated) FireFox, the restore backup by file option is appearing BUT enable backup or backup to file option is NOT appearing (screenshot attached).

Problem started with Firefox 146.0.1 Windows 11

1. Open outlook.com in FF browser (https://outlook.live.com/mail/0/). 2. Open any email. 3. No side scrollbar appears so you can't page down within email. Note: the Outlook folder scrollbar does appear and does work. 4. The within-email-item side scroll bar does appear from outlook.com opened in Edge browser. So this is a Firefox bug.

Have tried: a. Windows settings->Accessibility->Visual effects->Always show scrollbars = on b. Turned Adblock on and off for outlook.com c. Firefox settings autoscrolling, smooth scrolling tried all combinations.

Any fixes?

Why can't anyone fix this issue? Every day I have to go to about:config, enter "mica" then change from false to true or true to false to get these buttons to show up. It's ridiculous. I am currently using Firefox version 146.1 on Windows 11. Also, please note if I change the windows widget to true these buttons show up and are usable. The next days I have to change the windows widget to false and they show up and are usable so they work whether or not the widget is set to true or false. The problem is having to change the setting DAILY. I should not be having to do this.

My emails used to display in date order but since a Mozilla upgrade they are now grouped as Today, Yesterday and Last Week. Is there a setting to alter this back to one list in date order please?