பயர்பாக்ஸ் Community Forum

After the latest auto update all of my history, tabs/windows, and bookmarks were deleted and I can't recover them. I have tried importing bookmarks and it does not allow me to upload an old data file and I can't restore my previous session. I tried checking both profiles but neither had my information saved and now when I open the about:profiles says "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes."

I'm scared to try anything else because I don't want to mess anything up further but I really need my tabs and history back.

I restarted my computer and then reopened firefox and it had updated and I noticed my bookmarks were gone but my windows/tabs were open, so I tried to choose a file on the bookmark backup and nothing was happening so I restarted and after that all my history and tabs were gone and I couldn't restore them.

Just recently on Macys website I have started getting access denied messages. I can get onto the site itself but if I click on a product it gives me the access denied when trying to open in new window. Im able to open in edge. Ive cleared Firefox cookies/cache as well as macys restarted and still cant open products links. This is what I get:

Access Denied You don't have permission to access the requested URL on this server.

Reference: 0.8551c317.1763836919.1bf16ce4

I'm 84 and know little about computers - when I try to get into e-mail it says "program running but not responding" How do I correct this? Please help. Since I can't open my e-mails you can't reach me. Phone: [edited phone# from public community support forum]

Dear Support Team,

I am writing to request assistance with an issue I encountered after a recent Firefox update. After opening the browser, an automatic updat led to making all of my bookmarks, saved passwords and website data disappear. The profile I was using had been active for over two years and contained important information that I now cannot access (it wasn't a profile I created myself, I just used the browser normally).

I have already tried several troubleshooting steps, including restoring previous profiles, checking the profile folder, and attempting to recover data from backups. Unfortunately, none of these attempts have been successful so far. The about:profiles website tells me my old profile does not exist but in my Firefox folder, there is a (profile?) folder from 2023 which contains only one file.

Could you please help me recover my previous Firefox profile or guide me through any additional methods that might allow me to restore my lost data?

Thank you very much in advance for your support.

Kind regards, Sophia

For MONTHS now I have been unable to log into my BANK & ONLY my BANK.

EVERY TIME I try to log in I keep getting booted to the DAM "secure sign up" page!

Each month I have to get ANOTHER "temporary" passwords so I can get to my account & the next month I CAN'T LOG IN AGAIN & AGAIN I have to go through the entire routine again, temporary password, make up another new password over & over again!!!!!!!!!! I am sick & very tired of this, I only have problems with my BANK log in, no other site, just MY BANK! I suspect the problem is with FIREFOX not the bank. I don't want to use "Edge" because it's CRAP!

Moderator note: This question has been edited to correct the formatting.

I only get that damn "JSON, Raw Headers, Data" screen when I try to go to gamestop's website. HOW do I fix this? This is only the latest in a long string of stuff your browser does badly, and if not for the fact you are the only browser Youtube cannot block ad blockers on, I would have tossed your browser a long time ago.

Lorsque je vais sur le site de la TV d'orange, je peux voir le programme du soir, le programme général et même l'émission du moment. Mais lorsque je veux regarder le direct j'obtiens un message d'erreur disant vidéo actuellement indisponible. Si je fais la même opération avec Chrome je peux vois la TV en direct Merci de votre aide

bold text I have been given a new firefox and this is so far out of what i need that i am about ready to call it quits -- where is my toolbar? All i have is some bookmark nonsense that has nothing to do with me or what i search for --

My computer, being 7 years old (and without the space to upgrade to WIN11), has always been a bit slow with low RAM and storage. The swap from Chrome to Firefox essentially gave it a second life, as Firefox didn't need a lot of space to run. Recently, though, it locks up with almost every search, refusing to let me x out a tab and try to save myself for 3 minutes or more, and the bluescreens have come back, too. If chrome hasn't also gotten worse, I'm considering switching back. Does anyone know what happened? I haven't installed anything new.

It's really frustrating and disappointing, because I thought I had a solution when I swapped to Firefox.

I WISH THAT FIREFOX WOULD CHANGE THE ADS THEY ALLOW. SHOWING PANTIES WITH OBSCENE STATEMENTS IS BORDERING ON PORNOGRAPHY! SPECIFICALLY WOMEN'S PANTIES WITH STATEMENTS OF CUM AND ONLY DAVID CAN ENTER HERE! CHILDREN GET INTO THESE! IF IT DOES NOT BEFORE THURSDAY I SHALL SPREAD THE WORD AND NO LONGER USE FIREFOX!

I'm running Windows 10 on my (oldish) laptop.

I have been running Firefox on this PC (and others) for over a decade.

I would like to install Firefox on my (Samsung) Android mobile phone.

Any ideas or suggestions are very welcome.

Colin Bell colin1954bell@gmail.com.

It's 2025, and the only way to select an audio output device when using Google Meet seems to be to change the system's default.

Assuming you listen to music during your day, from your PC, this means switching back and forth a few times during the day, just to switch meeting audio output to the headset for calls.

This doesn't seem to be a problem for Google Chrome (or derivatives). You can choose an audio device there in the web application, and it does remember this over sessions. Awesome.

Guess what I am using for Google Meet then. Not Firefox.

I really like Firefox. I do support Firefox. Also financially. But seeing all kinds of efforts into AI, VPN and other stuff I don't use and care about, but having a basic browser feature missing, I really wonder if that's the right decision.

So please, whoever prioritizes stuff: get the basics, the daily features, working smoothly, before venturing off on new hipster stuff. Because if you miss out on the basics of the browser, you might end up with neither an accepted browser, nor any new hipster stuff.

I use Dropbox every day. I always access in the Firefox browser. As of yesterday, when I open Dropbox, it inidicates that it knows its me (I am logged in - upper right hand corner) but it will not connect. Did I accidently change a setting? Your help would be greatly appreciated. FYI. I can access like normal using Safari but I would prefer to keep using Firefox. Thanks. Dave

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website saying "press the command key to zoom the image". On Firefox, this message is not displayed, and the website is greyed out.

I have looked at all my settings: I can't see anything wrong. Any ideas?