- Archived
Firefox latest and ESR 60.2.2 crash after install
Firefox crashed. No idea why crash happened the first time, as I was not doing anything new. Restart for Firefox, reboot of computer did not solve the problem. Removed al… (மேலும் படிக்க)
Firefox crashed. No idea why crash happened the first time, as I was not doing anything new. Restart for Firefox, reboot of computer did not solve the problem. Removed all Mozilla/Firefox data and reinstalled the latest version -- did not solve Installed ESR 60.2.2 this also did not solve. Installation seems ok, but when firefox starts, "Mozilla Crash Reporter" appears. When I click on "Retart Firefox", this dialog box appears again and again.
Crash report: AdapterDeviceID: 0x1916 AdapterDriverVersion: 21.20.16.4727 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: activity-stream%40mozilla.org:2018.04.20.1103-b3b95672,aushelper%40mozilla.org:2.0,firefox%40getpocket.com:1.0.5,followonsearch%40mozilla.com:0.9.6,formautofill%40mozilla.org:1.0,jaws-esr%40mozilla.org:1.2,onboarding%40mozilla.org:1.0,screenshots%40mozilla.org:30.1.0,webcompat%40mozilla.org:1.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:60.2.2 AvailablePageFile: 3862863872 AvailablePhysicalMemory: 3249250304 AvailableVirtualMemory: 138532720992256 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 1833489334272 BreakpadReserveSize: 83886080 BuildID: 20181001135620 CPUMicrocodeVersion: 0xbe CrashTime: 1539236921 EMCheckCompatibility: true FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1539236297 ModuleSignatureInfo: {"Apple Inc.":["mdnsNSP.dll"],"Microsoft Corporation":["api-ms-win-crt-runtime-l1-1-0.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-multibyte-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["wscapi.dll","iertutil.dll","version.dll","avrt.dll","wtsapi32.dll","WINMMBASE.dll","winmm.dll","dwmapi.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","bcrypt.dll","devobj.dll","kernel.appcore.dll","powrprof.dll","profapi.dll","msasn1.dll","fltLib.dll","cfgmgr32.dll","KERNELBASE.dll","crypt32.dll","windows.storage.dll","ucrtbase.dll","win32u.dll","bcryptPrimitives.dll","gdi32full.dll","wintrust.dll","msvcp_win.dll","rpcrt4.dll","kernel32.dll","user32.dll","oleaut32.dll","clbcatq.dll","nsi.dll","gdi32.dll","ws2_32.dll","SHCore.dll","msctf.dll","shell32.dll","advapi32.dll","combase.dll","msvcrt.dll","sechost.dll","shlwapi.dll","setupapi.dll","imm32.dll","ole32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","lgpllibs.dll","mozglue.dll"],"Quick Heal Technologies Private Limited":["ScDetour.Dll"]} MozCrashReason: MOZ_CRASH(can't start crash reporter server()) Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x1916, AdapterSubsysID: 00000000, AdapterDriverVersion: 21.20.16.4727 FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 623 StartupCrash: 1 StartupTime: 1539236920 SystemMemoryUsePercentage: 61 Theme: classic/1.0 ThreadIdNameMapping: 21644:"Gecko_IOThread",10324:"Timer",8384:"Link Monitor",21412:"Socket Thread",18080:"JS Watchdog",9048:"BGReadURLs",2148:"Hang Monitor",9860:"Cache2 I/O",15372:"Cookie",22368:"StreamTrans #1",10152:"GMPThread",20440:"VsyncIOThread", Throttleable: 1 TotalPageFile: 10350301184 TotalPhysicalMemory: 8496746496 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 2.222678846 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 60.2.2 Winsock_LSP: AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 MSAFD Irda [IrDA] : 2 : 26 : 1 : 1 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 3972523d-2af1-11d1-b655-00805f3642cc
This report also contains technical information about the state of the application when it crashed.