a Windows 10 account administrator issue has blocked us out of using Firefox - is there someway you can help

Can you help us re-instate using Firefox on our home desktop Dell Inspiron 530 utilizing Windows 10

Asked by davecomiso 3 மாதங்களுக்கு முன்பு

Last reply by FredMcD 3 மாதங்களுக்கு முன்பு

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Manual Firefox update

I was using one of the old Firefox ESR versions (can't remember exactly which) because I was still on an old Mac OS version, 10.9 to be more specific. I recently updated … (மேலும் படிக்க)

I was using one of the old Firefox ESR versions (can't remember exactly which) because I was still on an old Mac OS version, 10.9 to be more specific.

I recently updated to macOS Sierra 10.12.6 and as a result, as soon as I opened Firefox, I went to check if it would update on its own and it did. It updated to version 91.6.0 esr. After this update, something weird happened: the browser won't load any page.

I checked, it's not an internet connection, because other browsers are working normally. It won't load any extensions either. So I want to fix this issue with an update.

The question is this: I remember installing what was called Firefox Quantum. As of now, the name on the about section is just Firefox Browser, maybe because of the updates. • Can I install the latest "regular" Firefox 97.0 on top of the this old installation, just using a standalone dmg file? • Will this installation preserve everything that's already in the browser? By everything I mean bookmarks, extensions, history, cookies, etc.

It seems to me that the automatic updater isn't installing version 97.0 on its own because it's coming from the ESR versions. So it's stopped at 91.6.0 esr.

Thanks in advance

Asked by kinets 6 மாதங்களுக்கு முன்பு

Last reply by James 6 மாதங்களுக்கு முன்பு

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Firefox Not Saving Imported Data from Chrome - MacOS Catalina

Hi All! Need some help for a client please :) iMac 27in (late 2013) Processor = 3.2Ghz Quad Core Intel Core i5 Memory = 8GB DDR3 MacOS Catalina = 10.15.7 1TB HDD Not s… (மேலும் படிக்க)

Hi All! Need some help for a client please :) iMac 27in (late 2013) Processor = 3.2Ghz Quad Core Intel Core i5 Memory = 8GB DDR3 MacOS Catalina = 10.15.7 1TB HDD Not sure if this is a MacOS thing or a Firefox thing. My client would prefer to use Firefox, currently using Chrome. However - whenever they close Chrome or shutdown / restart the computer, Firefox looses everything and they have to re-import all the data from Chrome. This is happening on a continual basis. It's simply not saving any data / settings that are imported from Chrome.

Thanks!

Asked by mike.soccio 6 மாதங்களுக்கு முன்பு

Last reply by FredMcD 6 மாதங்களுக்கு முன்பு

  • Archived

Firefox not available for my mac

Hi there, My firefox was lagging so much that I opted to uninstall and then reinstall it. Unfortunately, the version that is available wouldn't work with my old version o… (மேலும் படிக்க)

Hi there,

My firefox was lagging so much that I opted to uninstall and then reinstall it. Unfortunately, the version that is available wouldn't work with my old version of Mac. It is OS.10.11.6 Is there an older version of firefox that I can use it with (or even restore?)

Many thanks in advance for your assistance.


Jay-EE

Asked by Jay-EE 7 மாதங்களுக்கு முன்பு

Last reply by James 7 மாதங்களுக்கு முன்பு

  • Archived

I only seem to have the disc image

Hi there, I've downloaded Firefox but I only seem to have the disc image, how to I get the app to open? It's in my applications file. I have a MacBook Pro with High Sierr… (மேலும் படிக்க)

Hi there, I've downloaded Firefox but I only seem to have the disc image, how to I get the app to open? It's in my applications file. I have a MacBook Pro with High Sierra version 10.13.6 OS. Many thanks in advance. Best regards, Anna Daley

Asked by a.daley 7 மாதங்களுக்கு முன்பு

Last reply by FredMcD 7 மாதங்களுக்கு முன்பு

  • Archived

New MS Surface Laptop 4, Win10 (Not S Mode) won't open Firefox

Hi there, I have a brand new Win 10 MS Surface 4 Laptop, and have tried downloading and installing various versions of Firefox: From the the Windows Store Direct download… (மேலும் படிக்க)

Hi there,

I have a brand new Win 10 MS Surface 4 Laptop, and have tried downloading and installing various versions of Firefox:

From the the Windows Store Direct downloads (via MS Edge): Mozilla FF Win 64 Mozilla FF Win 64 MSI Mozilla FF Win 32

I have completely uninstalled and attempted to re-install each in turn. Attempts to open FF through desktop shortcut, Start Menu and Win-R FF.exe all seem to start but only ever get the briefest flash of a blue line along the Taskbar then nothing. Same happens starting Shift-Shortcut.

Nothing shows in Task Manager either after any start method. I'm pretty sure I'm not in 'S Mode' as I've been able to download, install and run WhatsApp Web, but I'm not wholly convinced I've cleared that up fully.

Thanks! E

Asked by lisbyjoyce 7 மாதங்களுக்கு முன்பு

Last reply by FredMcD 7 மாதங்களுக்கு முன்பு

  • Archived

Firefox not working on Mac OS Monterey

Hello, I have been trying to use Firefox and it won't load, the page just doesn't load to firefox. I have Mac OS Monterey 12.0.1. I have deleted the app and reinstalled… (மேலும் படிக்க)

Hello,

I have been trying to use Firefox and it won't load, the page just doesn't load to firefox. I have Mac OS Monterey 12.0.1. I have deleted the app and reinstalled it but nothing works. Someone, please help!! The browser doesn't work it won't open.

Asked by bpal4evr 7 மாதங்களுக்கு முன்பு

Last reply by FredMcD 7 மாதங்களுக்கு முன்பு

  • Archived

trying to download Firefox

says to drag it to applications folder. I do not have an applications folder on my computer. Help!

Asked by diane23 8 மாதங்களுக்கு முன்பு

Last reply by James 8 மாதங்களுக்கு முன்பு

  • Archived

Can't install Firefox

I am trying to re-install Firefox and keep getting the error message that the virus scan failed. I have McAfee.

Appreciate any help.

Asked by dianne.rucinski 8 மாதங்களுக்கு முன்பு

Last reply by FredMcD 8 மாதங்களுக்கு முன்பு

  • Archived

Can't save/download or upload files

All of a sudden Firefox has ceased to react when I'm trying to download a file/save a page. When I click Cmd+S or File → Save page as…, nothing happens. When I try to ope… (மேலும் படிக்க)

All of a sudden Firefox has ceased to react when I'm trying to download a file/save a page. When I click Cmd+S or File → Save page as…, nothing happens. When I try to open an upload dialogue, a solid gray window appears, and that's it. Uploading files through drag&drop interface works fine.

The problem seemingly appeared after migrating from a Mac Mini to a Macbook Air (both M1). I've already tried to restart the laptop and refresh Firefox — to no avail.

Is there anything else I could try to do?

Asked by shlema 8 மாதங்களுக்கு முன்பு

Last reply by FredMcD 8 மாதங்களுக்கு முன்பு

  • Archived

portable firefox , regitry on windows, add-ons

I work on computers without admin rights, and i can't install add-ons, how to make a true portable Firefox without using registry at all I really don't understand that a … (மேலும் படிக்க)

I work on computers without admin rights, and i can't install add-ons,

how to make a true portable Firefox without using registry at all

I really don't understand that a free software allows such a blocking, even if chrome doesn't pose any problem with add-ons.

is there a way to lanuch firefox with a option to not use registry or to redirect registry in file or in a not locked custom registry like

hkey_local_machine/software/policies/Mozilla_portable/Firefox

or something like that ?

Asked by jrmouraz.jrm 9 மாதங்களுக்கு முன்பு

Last reply by FredMcD 9 மாதங்களுக்கு முன்பு

  • Archived

unwanted ad ons from each up date. \bing-ebay-google-wikipedia-amazon

I HAVE COMPLAINED BEFORE ABOUT THIS- \bing-ebay-google-wikipedia-amazon - CONSTANTLY -- DOWNLOADING ONTO MY FIREFOX - AND I DID REMOVE ANY THING CLOSE TO bing-ebay-googl… (மேலும் படிக்க)

I HAVE COMPLAINED BEFORE ABOUT THIS- \bing-ebay-google-wikipedia-amazon - CONSTANTLY -- DOWNLOADING ONTO MY FIREFOX - AND I DID REMOVE ANY THING CLOSE TO bing-ebay-google-wikipedia-amazon- I NOTICE SEVERAL PEOPLE ARE COMPLAINING ABOUT THIS PROBLEM- SO REMOVE THAT CRAP ADS OR I'LL FILE A FORMAL COMPLAINT- I WILL MAKE SURE THAT PEOPLE SEARCH THEIR FIRE FOX. THANK GOD FOE UNINSTALL TOOLS THAT CAN TRACK AND FIND YOUR SECRET AD ONS- NO ONE SHOULD HAVE TO SEARCH OR WORRY ABOUT FIREFOX PUTTING JUNK ON THEIR BROWSER- YOUR STATEMENT OF TRUST STATES THAT FIREFOX WILL NOT AD JUNK OR UNWANTED ADS.

Asked by Halme 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 11 மாதங்களுக்கு முன்பு

  • Archived

Firefox keeps creating a new profile every time it is opened

I am testing FF91esr for deployment later this year. Having a lot of grief with it. For context; On most of our PCs the profile folder is NOT in the %APPDATA% folder. It … (மேலும் படிக்க)

I am testing FF91esr for deployment later this year. Having a lot of grief with it.

For context; On most of our PCs the profile folder is NOT in the %APPDATA% folder. It lives on a different drive, typically drive F:\

This allows us a lot of freedom to restore a users C:\ drive without messing up the Firefox profile, or losing recent information, for example. We do the same for Thunderbird and several other applications.

The profile.ini file does live in its default location and points to the relavant folder path=F:\Users\<username>\profiles\<profilename> IsRelative=0

We backup a users PC with a comprehensive script which copies the profile.ini and Profiles folder. The group policy is also backed up, and in that policy we have set to use legacy profiles.

When we build a new PC for a user we restore those backups in the hope that the user will take up where they left off. For example, their browser history will be at the point is was when they left the PC.

The whole process is pretty automated. However, with FF91esr I cannot get it to use the folder we backed up. It ignores what's in the profiles.ini file and creates a new profile in the default location, set's it as default and of course sets IsRelative=1.

I tried several combinations of things to try to stop this, but in the end the ONLY way I could get it to use the restored profile was to go to about:profiles, create a new profile, point it to the folder where the restored profile is located, restart using the new browser, then via about:profiles, delete the bogus profile (of course having set the restored profile as default).

I'm not going to sit at 250 PCs doing that. It's crazy.

How can I get FF to use the restored profile folder and stop it endlessly creating new profile folders?

So far I've only tested with clean installs of FF91esr, so this is not an issue with different versions of profiles. But I am concerned over what's going to happen when I update Firefox on a PC...

Asked by citizen1138x 11 மாதங்களுக்கு முன்பு

Last reply by cor-el 11 மாதங்களுக்கு முன்பு

  • Archived

Firefox Mac IOS Browser downloads, won't open

I was using Firefox browser (with the purple logo), it crashed on me. I downloaded the update, but it will not install. The download file will not open.

Asked by lorilee20111 11 மாதங்களுக்கு முன்பு

Last reply by cor-el 11 மாதங்களுக்கு முன்பு

  • Archived

Big Sur Update & Firefox are not friendly.

I just recently updated my Macbook Air to Big Sur and downloaded Firefox to use as my default browser. Installation went smoothly and I am able to use the program as int… (மேலும் படிக்க)

I just recently updated my Macbook Air to Big Sur and downloaded Firefox to use as my default browser. Installation went smoothly and I am able to use the program as intended. When I click on an external link, an window pops up and tells I do not have permission to open the app and to contact my computer or network administrator for support.

I am not computer savvy when it comes to programming and would love any help anyone has to offer.

Most appreciative.

Asked by ccrum 11 மாதங்களுக்கு முன்பு

Last reply by Bithiah 11 மாதங்களுக்கு முன்பு

  • Archived

Reload firefox after every reboot on mac

I need to reload Firefox from a disk image after every reboot on my mac. This doesn't take much time but its an exercise after every boot up...Need to run the image, punc… (மேலும் படிக்க)

I need to reload Firefox from a disk image after every reboot on my mac. This doesn't take much time but its an exercise after every boot up...Need to run the image, punch in credentials and then wait for the sync-up to see all the browsing history and bookmarks...Is there a fix to resolve this challenge?

Asked by prashant.chandak 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

89 randomly reverting

When i updated i lost all my bookmarks but my issue is that randomly firefox will just stop responding? when i open a new tab it wont load so i close the window and try t… (மேலும் படிக்க)

When i updated i lost all my bookmarks but my issue is that randomly firefox will just stop responding? when i open a new tab it wont load so i close the window and try to reopen it but an error message pops up saying im trying to open an older version and it forces me to 'make new profile' then it opens an older version and prompts me to update even though i already had, so i update and then i have to sign in to everything again. and this has happened multiple times so i started making bookmarks of all the tabs i had open so i dont lose them and them save them as backups, but i cant restore the back ups

Asked by Ru 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

bad update

hello since update of newtest version of firefox 89.0 (64-Bit) the browser is freeze and i receive message "do you will wait or close the browser". When i press wait so t… (மேலும் படிக்க)

hello since update of newtest version of firefox 89.0 (64-Bit) the browser is freeze and i receive message "do you will wait or close the browser". When i press wait so the windows is reload and ask if i will do wait or close firefox. I have only possibility to close firefox. The problem is all time. When i have chance i can use firefox 2-3 hours without problems. Many time i open Firefox after 5 minutes its freeze.

Whats happen? before i have do make update not problems....

My System: Ubuntu 18.04.5 LTS with 89.0 (64-Bit) Firefox.

Asked by nicolas9 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Firefox disappers from Windows

Over the last couple of days we are seeing instances of Firefox just disappearing from Windows 10 and just today from a Windows 7 pc. When I say disappears, the desktop s… (மேலும் படிக்க)

Over the last couple of days we are seeing instances of Firefox just disappearing from Windows 10 and just today from a Windows 7 pc. When I say disappears, the desktop shortcut becomes dead, click on it and a prompt to search for firefox.exe comes up. Checking Add / Remove programs shows Firefox to be installed. Checking C:\Program Files\Mozilla Firefox reveals empty folders with the exception of a couple of text files. Trying to reinstall the Firefox app, we are prompted with a message that Firefox.exe can't be found, and there is a button to browse for it. The only solution we have found for this is to copy the C:\Program Files\Mozilla Firefox folder from a working pc, and we just received a call from a user we did this for telling us that it is gone again. Any ideas?

Thanks.....

We have checked for viruses.

Asked by Steven 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு