• Archived

missing profile

How do I get Firefox to recognize the profile that is in my Library on a Mac? I didn't touch it; did nothing to it, but when I tried to open Firefox it suddenly was missi… (மேலும் படிக்க)

How do I get Firefox to recognize the profile that is in my Library on a Mac? I didn't touch it; did nothing to it, but when I tried to open Firefox it suddenly was missing. And your Help system HAS WAY TOO MUCH INFORMATION IT SO AS TO BE NOTHING BUT CONFUSING. I AM NOT A CODE JOCK OR A WEB DEVELOPER OR SOMETHING. END RESULT: YOUR HELP SYSTEM IS USELESS!!!!!!!! I even tried deleting my current Firefox and downloading a fresh app. SAME THING! Please answer back with a REAL person, not some canned menu of HUNDREDS OF OPTIONS. Or, I will simply not touch anything from Mozilla again. Now that is SIMPLICITY!!!!

Asked by northphysicsgroup 8 மாதங்களுக்கு முன்பு

Last reply by HawkEye 3 மாதங்களுக்கு முன்பு

Videos do not load in Firefox

MAC OS Monterey Verrsion 12.0.1 but problem preceded this update Tried all suggestions listed but the problem persists. All videos function in Safari. eg: https://www.msn… (மேலும் படிக்க)

MAC OS Monterey Verrsion 12.0.1 but problem preceded this update

Tried all suggestions listed but the problem persists. All videos function in Safari.

eg: https://www.msn.com/en-ca/video/topvideos/alarm-clock-goat-wakes-owner-with-terrifying-scream/vi-AAQ7Khx

Asked by beck.art 4 வாரங்களுக்கு முன்பு

Last reply by FredMcD 3 வாரங்களுக்கு முன்பு

  • Archived

After most recent update - I've lost my extensions/add-ons, logins, and the urls in the bookmarks.

The Bookmarks are all there, but the url is missing. None of the extensions (including ones I've paid for are there) The logins weren't there, but are now restored from a… (மேலும் படிக்க)

The Bookmarks are all there, but the url is missing. None of the extensions (including ones I've paid for are there)

The logins weren't there, but are now restored from a previous install.

What I have done...

1. exported bookmarks to html and checked them out there. They were broken there as well.

2. Refreshed Firefox,

3. Restarted the PC.

4. Uninstalled Firefox (and discovered that I had both X32 and X64 on my machine) - uninstalled both. 5. Reinstalled Firefox x64 (current version 86.0.1)

6. the places.sqlite files from previous restores have the same problem.

I've started to refresh the links for the toolbar which has taken me awhile. I don't want to have to do it for all my hundred's of bookmarks.

Ideally what I'd like to do is uninstall the latest update, look at the bookmarks to see if they are still stuffed, and if the extensions are there. If they are ok, then I want to back the bookmarks to html. Reinstall the update, then restore the bookmarks. (And make a list of the extension names so I can reinstall them).

My guess is either that the sqlite file has corrupted, or the update has changed the file layout for the bookmarks, etc, and it's unable to interpret the links.

Asked by celebkiriedhel 8 மாதங்களுக்கு முன்பு

Last reply by FredMcD 8 மாதங்களுக்கு முன்பு

  • Archived

Lost Passwords.

Four crashes the past couple of days but two today. Lost all passwords in Save My Password and Lockwise appears to be blank. I upgraded to v87.0, but after the crashes. D… (மேலும் படிக்க)

Four crashes the past couple of days but two today.

Lost all passwords in Save My Password and Lockwise appears to be blank.

I upgraded to v87.0, but after the crashes.

Do not want to switch profiles. I have them saved on a doc, but it is tedious. Would not import to Lockwise.

Save Password is NOT saving passwords, either.

Thank you.

Asked by CiaoBella1 8 மாதங்களுக்கு முன்பு

Last reply by CiaoBella1 8 மாதங்களுக்கு முன்பு

  • Archived

firefox update wiped out all bookmarks and history!

how do I restore history and bookmark files? I have Linux mint 17.7.1 Rebecca. There was a message that there was three updates waiting (one of which was from Firefox).… (மேலும் படிக்க)

how do I restore history and bookmark files? I have Linux mint 17.7.1 Rebecca. There was a message that there was three updates waiting (one of which was from Firefox). I got the message all three downloaded successfully and I was "up to date". My normal boot up screen was now replaced with a firefox info screen. All bookmarks and history disappeared. I am not familiar with Linux so if there is a restore to prev fix I would be grateful for a step by step fix. This same thing happened on my windows 7 os when I got an update message but that was a simple fix of just restoring to previous day. The Firefox version that is the latest offending # 78.7.1

Thank you rocketguy333@hotmail.com

Asked by rocketguy333 6 மாதங்களுக்கு முன்பு

Last reply by cor-el 6 மாதங்களுக்கு முன்பு

Data loss after update

I installed the last update, my bookmarks kept being here but all my add-on, website shortcuts and firefox settings got removed. I checked the profiles to see if it was j… (மேலும் படிக்க)

I installed the last update, my bookmarks kept being here but all my add-on, website shortcuts and firefox settings got removed. I checked the profiles to see if it was just another profile that was created but after checking each profile that was available they were all with the defaults settings without shortcuts and without add-on. I cannot recall all the add-on and websites saved so it is very important for me to recover them. What can I do?

Asked by Conan 3 மாதங்களுக்கு முன்பு

Last reply by Bithiah 2 மாதங்களுக்கு முன்பு

  • Archived

Firefox keeps 'forgetting' login details for the websites I frequently visit. I also have difficulties with help articles tha bear no resmblance to the details i find on my browser

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' u… (மேலும் படிக்க)

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' update' buttons on the dialog box that appears when I log in manually. For example, I must have entered half a dozen or more details manually in the last and clicked the 'save' button on the dialog box tha appears but the 'login and password' menu item only shows two that have been saved that day.

I can find nothing that has had any effect in the present help topics.

Another annoying aspect is that help topics appear to prescribe 'fixes' that have no parallel in the details that appear on the actual browser menu items.

I apologise in advance to the relevant developers, but I am now questioning why I should persevere with such a 'buggy' app that used to perform beautifully in the past.

Asked by jackgeorge15 10 மாதங்களுக்கு முன்பு

Last reply by FredMcD 10 மாதங்களுக்கு முன்பு

  • Archived

Bookmarks where are they

Hello, My computer crashed and my windows profile is gone. I made new profile and now my firefox profile and bookmarks are missing Typed about:profiles but don't see anyt… (மேலும் படிக்க)

Hello,

My computer crashed and my windows profile is gone.

I made new profile and now my firefox profile and bookmarks are missing Typed about:profiles but don't see anything but the one I'm using now

-Erkki

Asked by emannikk 8 மாதங்களுக்கு முன்பு

Last reply by FredMcD 8 மாதங்களுக்கு முன்பு

  • Archived

Lost my all firefox data

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are mis… (மேலும் படிக்க)

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are missing and i tried about:profiles method which is also not working. What should i do to recover my old data?

Asked by migujrati000 12 மாதங்களுக்கு முன்பு

Last reply by cor-el 12 மாதங்களுக்கு முன்பு

  • Archived

Logins and Passwords

My logins and passwords keep getting removed. I have to go and place a copy of the key4, logins, and logins.json back into the folder. Every few days the logins and passw… (மேலும் படிக்க)

My logins and passwords keep getting removed. I have to go and place a copy of the key4, logins, and logins.json back into the folder. Every few days the logins and passwords shows no synced logins found.

Asked by jimmabry 10 மாதங்களுக்கு முன்பு

Last reply by cor-el 10 மாதங்களுக்கு முன்பு

  • Archived

Firefox 85.0.2 login and password issue

I currently have the updated Firefox. Up until yesterday. I have saved many logins and passwords. however yesterday all of my logins were erased from the browser. In the … (மேலும் படிக்க)

I currently have the updated Firefox. Up until yesterday. I have saved many logins and passwords. however yesterday all of my logins were erased from the browser. In the support page it says that as of Firefox 80 if you press the dots you can import from a file, but that is not an option on my Firefox. I have tried the support page but nothing seems to work to keep all my passwords. I redid al my login and passwords, and then they disappeared hours later again

Asked by cheezyelyah930 9 மாதங்களுக்கு முன்பு

Last reply by cheezyelyah930 9 மாதங்களுக்கு முன்பு

  • Archived

I lost the old login password Credentials which I stored in Mozilla

My hp note book agot a reset recently with the windows 10 and I lost the previous mozilla with all credentials login id and password which I stored in mozilla browser and… (மேலும் படிக்க)

My hp note book agot a reset recently with the windows 10 and I lost the previous mozilla with all credentials login id and password which I stored in mozilla browser and same are replaced by Chrome Saved Credentials now what I do to retrieve my old credentials which I saved on Mozilla as I have seen many old answers from you I didn't found any folder with old data of Mozilla Please help me

Asked by MUBASHIR HAMEED KHAN 10 மாதங்களுக்கு முன்பு

Last reply by MUBASHIR HAMEED KHAN 10 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Lost all my Google account passwords from stored passwords on firefox

I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google accoun… (மேலும் படிக்க)

I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google account passwords are missing and rest passwords are intact in saved passwords. my google passwords have been stored since a long time. all my old and recent stored passwords are shown in firefox but only my google account passwords are gone on all the devices. I tried login-backup.json but there is no change in passwords shown. need help.

Asked by vvons 1 மாதத்திற்கு முன்பு

Answered by jonzn4SUSE 3 வாரங்களுக்கு முன்பு

  • Archived

Firefox update deleted profile

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replac… (மேலும் படிக்க)

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replacing it with a new one on the default C: drive. Settings, options, addons all GONE! I finally had to restore my entire system from a backup. What's going on and how can I prevent it happening again?

Asked by PD-Firefox 10 மாதங்களுக்கு முன்பு

Last reply by cor-el 10 மாதங்களுக்கு முன்பு

My firefox does not save passwords

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I c… (மேலும் படிக்க)

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I close down the laptop and re start it the next time I want to use it and go to firefox, none of the paswords I had thought I'd saved previously are there. This is very frustrating as I have a lot of places I visit which I had, in previous times using an earlier version of firefox, saved passwords which populated the correct places. I am no techie so really don't understand what has happened. Every time I want to get onto even my email, I have to leaf through my black book to find the necessary password and do it all manually.

Please can anyone help?

Asked by Johnone 5 மாதங்களுக்கு முன்பு

Last reply by FredMcD 4 மாதங்களுக்கு முன்பு

Password gone after update

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest fire… (மேலும் படிக்க)

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back?

Asked by osamamaqbool1 4 மாதங்களுக்கு முன்பு

Last reply by trakzelpatrick 2 மாதங்களுக்கு முன்பு

Loss of passwords, bookmarks, accounts

Welcome back. I cannot restore bookmarks and passwords as instructed on the Firefox website. I don't have old data. AVF TuneUp scanned the system and automatically instal… (மேலும் படிக்க)

Welcome back. I cannot restore bookmarks and passwords as instructed on the Firefox website. I don't have old data. AVF TuneUp scanned the system and automatically installed driver updates for me. After the update, the system crashed - Windowws10 Pro and the recovery function did not work. I had to turn on auto repair, with the option to keep my files. The files remained, but all installed applications were automatically removed as well. About Firefox after automatic repair did not keep passwords, bookmarks. I have a Firefox account and I had it before the failure. Because, based on the advice from Firefox, I cannot restore passwords, accounts and bookmarks (I do not have a copy on my computer) and there is no direct contact link on the help page so that I can send an email asking for help, VERY, VERY Mister please provide a link who will help me, to the person who will restore all the data from my account. Data necessary for work. So I PLEASE HELP AND GIVE A LINK TO THE PERSON WHO WILL HELP ME and restore my bookmarks, accounts and passwords in Firefox. best regards Grażyna

Asked by KONTO 3 மாதங்களுக்கு முன்பு

Last reply by FredMcD 3 மாதங்களுக்கு முன்பு

New install over an outdated version of Firefox,

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The … (மேலும் படிக்க)

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The forum tried to help me with this a while back, but it was deemed not to be possible, and the best way would have been to do a fresh new install, but there was noway to save log-ins/passwords bookmarks. My devices all have the Firefox sync and that is so far working well. My question is, if I dragged my PC's Firefox into the present by performing a fresh new install, would my synced items install ok....after invoking the Sync feature on the new install. Logic tells me this should be so, as it worked ok with the new iPad, but I know from experience that logic doesn't always come into play. (Windows7) Many thanks

Asked by Fozzie777 2 மாதங்களுக்கு முன்பு

Last reply by cor-el 2 மாதங்களுக்கு முன்பு

  • Archived

How do I make settings permanent?

I close Firefox when I am not using the internet. I want to be able to set my privacy settings, specifically the "Ask to save logins and passwords for websites" option, o… (மேலும் படிக்க)

I close Firefox when I am not using the internet. I want to be able to set my privacy settings, specifically the "Ask to save logins and passwords for websites" option, once and have that setting SAVED forever. I am tired of having to go through the process of clicking through and having to select that option EACH AND EVERY TIME I OPEN FIREFOX. I want to select that option and have it remain selected PERMANENTLY. How do I make that happen??

Asked by brooks1986 9 மாதங்களுக்கு முன்பு

Last reply by FredMcD 9 மாதங்களுக்கு முன்பு

Firefox will not save passwords

I currently have FF 90.0 (64 bit). Three updates ago (several weeks) all my passwords disappeared. They are not in another profile. I can't save any passwords either. … (மேலும் படிக்க)

I currently have FF 90.0 (64 bit). Three updates ago (several weeks) all my passwords disappeared. They are not in another profile. I can't save any passwords either. How can I fix this? Thanks

Jim

Asked by theelevatorguy 4 மாதங்களுக்கு முன்பு

Last reply by theelevatorguy 4 மாதங்களுக்கு முன்பு