Logins and Passwords

My logins and passwords keep getting removed. I have to go and place a copy of the key4, logins, and logins.json back into the folder. Every few days the logins and passw… (மேலும் படிக்க)

My logins and passwords keep getting removed. I have to go and place a copy of the key4, logins, and logins.json back into the folder. Every few days the logins and passwords shows no synced logins found.

Asked by jimmabry 1 நாள் முன்பு

Last reply by cor-el 15 மணி நேரத்திற்கு முன்பு

Firefox keeps 'forgetting' login details for the websites I frequently visit. I also have difficulties with help articles tha bear no resmblance to the details i find on my browser

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' u… (மேலும் படிக்க)

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' update' buttons on the dialog box that appears when I log in manually. For example, I must have entered half a dozen or more details manually in the last and clicked the 'save' button on the dialog box tha appears but the 'login and password' menu item only shows two that have been saved that day.

I can find nothing that has had any effect in the present help topics.

Another annoying aspect is that help topics appear to prescribe 'fixes' that have no parallel in the details that appear on the actual browser menu items.

I apologise in advance to the relevant developers, but I am now questioning why I should persevere with such a 'buggy' app that used to perform beautifully in the past.

Asked by jackgeorge15 1 வாரத்திற்கு முன்பு

Last reply by FredMcD 1 வாரத்திற்கு முன்பு

Firefox update deleted profile

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replac… (மேலும் படிக்க)

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replacing it with a new one on the default C: drive. Settings, options, addons all GONE! I finally had to restore my entire system from a backup. What's going on and how can I prevent it happening again?

Asked by PD-Firefox 2 வாரங்களுக்கு முன்பு

Last reply by cor-el 1 வாரத்திற்கு முன்பு

0Kb logins.json file

Hi, I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt a… (மேலும் படிக்க)

Hi,

I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt and logins-backup.json. cert9.db and key4.db are still there and aren't empty. I'm on Arch Linux, so no previous version as well. Is there anything I can do to restore my passwords?

Asked by ingvar6 1 மாதத்திற்கு முன்பு

Last reply by cor-el 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Profile Missing, nothing works!

I'm getting Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible. I don't have a caches folder I can remove the contents of the appli… (மேலும் படிக்க)

I'm getting Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I don't have a caches folder I can remove the contents of the application support folder and nothing changes.

When I go to open the profile manager I get:

MyName$ /Applications/Firefox.app/Contents/MacOS/firefox-bin -P Error: Access was denied while trying to open files in your profile directory.

      1. !!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

I tried running Disk Utility but it froze the machine as it's a time machine disk and that slows it down immeasurably.

What's my next option?

Asked by matthewaudio 1 மாதத்திற்கு முன்பு

Answered by matthewaudio 1 மாதத்திற்கு முன்பு

Clearing cache also clears all logins!

Hi All, Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Ca… (மேலும் படிக்க)

Hi All,

Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Cached Web Content" checked and it still deletes all info. Also whenever I go back in that page, both are (again) checked.

What am I doing wrong?

Is there a way in "about:config" to default this area to "Cached Web Content" only?

Russ

Asked by RASelkirk 2 மாதங்களுக்கு முன்பு

Last reply by RASelkirk 1 மாதத்திற்கு முன்பு

Lost my all firefox data

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are mis… (மேலும் படிக்க)

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are missing and i tried about:profiles method which is also not working. What should i do to recover my old data?

Asked by migujrati000 1 மாதத்திற்கு முன்பு

Last reply by cor-el 1 மாதத்திற்கு முன்பு

speeding up Firefox

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like … (மேலும் படிக்க)

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like Facebook, Gmail, everything I've saved for quick links over the past 2 years. I want my computer back, just the way I had it. This is a nightmare. I'd much rather my browser run slow (it really wasn't running slow). I tried a system restore, but it didn't restore things the way I had them. Please, what do I do to reverse this nightmare, and please don't ever offer to speed up my browser again.

Asked by ginchinchili 1 மாதத்திற்கு முன்பு

Last reply by ginchinchili 1 மாதத்திற்கு முன்பு

Lost all my Data in Sync

Hi all

I sync before I do format for my device after format I can't find my data it's look like new user how can i get my lost data

Asked by bk-ru187 1 மாதத்திற்கு முன்பு

Last reply by Seburo 1 மாதத்திற்கு முன்பு

History deleted by Bitdefender, I have it on my phone, how to put it back

Hello, Bitdefender deleted my history (not telling me that it was my history he was going to delete), but everything is still on my Android phone. I removed the sync for … (மேலும் படிக்க)

Hello, Bitdefender deleted my history (not telling me that it was my history he was going to delete), but everything is still on my Android phone. I removed the sync for now, because I fear it would delete it on my phone too. How to put back the history on my computer? Thanks!

Asked by internet14 2 மாதங்களுக்கு முன்பு

Last reply by internet14 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

lost bookmarks etc after updating firefox

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant s… (மேலும் படிக்க)

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant seem to sort it from the support pages

Asked by pantelisgeorgiou 2 மாதங்களுக்கு முன்பு

Answered by FredMcD 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Firefox 82.0.3 update: All my Bookmarks and Tabs gone

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I notice… (மேலும் படிக்க)

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I noticed 'Restore Previous Session' was recommended as a 'fix' at some links. Mine is grayed out...if that matters. I have VERY important bookmarks, including links related to Hurricane Sally destruction to my home. PLEASE HELP! I'm not very computer savvy, so 'instructions for dummies' would be helpful. PS...I was able to bookmark this page, but at least 100 bookmarks vanished. Tabs & Bookmarks are fine with Safari and Chrome. Unfortunately, I rarely used those and did not migrate most Bookmarks to them. Lesson learned. Thanks in advance John

Asked by gulfbeach47 2 மாதங்களுக்கு முன்பு

Answered by gulfbeach47 2 மாதங்களுக்கு முன்பு

my bookmarks toolbar

Hello and good afternoon, My English is not so good, im Write with translator…. I would like to turn to you after desperately, unsuccessfully, and extremely annoyed looki… (மேலும் படிக்க)

Hello and good afternoon, My English is not so good, im Write with translator….

I would like to turn to you after desperately, unsuccessfully, and extremely annoyed looking for a German contact person but not finding it, because I have a problem with your browser. I like to use the Mozilla browser because it can be used very individually. But every time you do a major update, my settings are gone. This annoys you massively and tempts you to change the browser for good. And when I use Edge, I have the German Microsoft support at hand to give them my opinion on the crap they are pumping out. Different with you, there is no German support that is there for emergencies, you look for the wolf and what do you find ??? Nothing .. that sucks ... and had to be said and described here.

Now to my problem ...

I have created a possibility for myself via an additional Chrome folder and other source text (through instructions on the net, since I am only a layman) to display the symbol bar in multiple columns, which class worked. You can structure, organize and do your work quickly. That's what I love about the browser ... but since version 82 was installed, my bookmarks toolbar can only be found on the left side and one below the other ???? I just write down my frustration about it here and yesterday, without receiving any feedback so far, instead of being able to work in a structured way ... do you think that's good, good for using your browser ??? Good for the users ??? No, it's really annoying .... and by the way, this multi-column bookmark toolbar could also be a work of your community ??? Why do others have to do this for you? You always report nicely what you have changed, improved, changed !!!! What I am describing here would be a real improvement, and no matter which version was updated to, the bars would remain part of the browser !!!! And what is it now ???? On my laptop everything is just left and below each other .. annoying .... And it will be damn well possible to finally integrate this permanently into the browser ??? Otherwise you are finally rid of me and I use other browsers, and now I am curious whether someone will reply to this mail and my problem that now, after the update, probably 1,000,000,000 other users will be exactly the same, just maybe you do not write I think I don't get a fulfilling, satisfactory answer for me either!?!?!?!?

Asked by frisco_02 2 மாதங்களுக்கு முன்பு

Last reply by Patrick Weiden 2 மாதங்களுக்கு முன்பு

Logins and passwords still not saved

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are au… (மேலும் படிக்க)

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are automatically filled when I move the cursor to the Username and Password fields, but I still have to click Log In. As soon as I log out and log in I am asked to "Sign In" again. I tried manually adding a website to the "Saved Logins" but that did not help. Using Windows 10 64bit.

Asked by steenwinther 3 மாதங்களுக்கு முன்பு

Last reply by steen.winther 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (மேலும் படிக்க)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

Asked by AlatorreInWA 3 மாதங்களுக்கு முன்பு

Answered by AlatorreInWA 3 மாதங்களுக்கு முன்பு

  • Archived

Lost all Bookmarks and Toolbar this morning

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that tw… (மேலும் படிக்க)

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that twice Tried to do a fix that removed and then reinstalled a couple of files (can't find the fix nor the files location) that didn't work although it did replace the files. Still no bookmarks I am logged into my Firefox and synch is on.

This, nor any of the other FAQ/Help have not worked https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

I have no restore ability either: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

i have no idea what happened thanks for any/all help

Asked by dravafox 6 மாதங்களுக்கு முன்பு

Last reply by dravafox 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Find & recover my Firefox PROFILE data from Back up

My laptop died - but have FULL back up on ACRONIS cloud ... I want to find & restore my Firefox BOOKMARKS/ favorites etc. FIREFOX creates a PROFILE that contains all … (மேலும் படிக்க)

My laptop died - but have FULL back up on ACRONIS cloud ... I want to find & restore my Firefox BOOKMARKS/ favorites etc. FIREFOX creates a PROFILE that contains all the data... BUT its hard to find!!??

I know location is USERname>AppData> Roaming>Mozilla>Firefox> PROFILES

BUT ... on my NEW Laptop when I go down through C:Drive hierarchy I cant see "AppData" If I search I can find ... BUT I cant actually locate via USER NAME.... Is this to do with HIDDEN FILES???

So when I go to my CLOUD BACKup I have the same problem. I can search & see ...but cant find in the hierarchy so I can recover those files & re-install on my new laptop... Any ideas where these hidden files are located?

Any ideas?

Thx for any help Cheers Keith

Asked by kjcrowley 3 மாதங்களுக்கு முன்பு

Answered by kjcrowley 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Firefox completely resets when quit (Preferences, web information, bookmarks, history, etc.)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and pur… (மேலும் படிக்க)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and purposes, it's as though I deleted and re-installed firefox every time I quit out of it. Bookmarks are removed, and any default bookmarks I removed are re-instated. It also opens up the set-up and privacy web pages that it does for the first time when you open it. None of the preference files are locked, it's set to remember history and I'm not permanently in private browsing, it's not even supposed to delete cookies. It's been like this since the moment I installed it; refreshing firefox changes nothing, uninstalling and reinstalling it also changes nothing. The only thing that stays the same is that my computer keeps firefox as my default browser.

Asked by lotknockmc 3 மாதங்களுக்கு முன்பு

Answered by jscher2000 3 மாதங்களுக்கு முன்பு

Did I lose my saved bookmarks when I reset my password?

I've exported/imported firefox settings before (bookmarks, etc) but this time I didn't get a chance to export before my computer blew up. So when I logged on to Firefox … (மேலும் படிக்க)

I've exported/imported firefox settings before (bookmarks, etc) but this time I didn't get a chance to export before my computer blew up. So when I logged on to Firefox on my new computer, I didn't have my password. It forced me to reset my password....but then none of my bookmarks transferred over. I thought they would be tied to my login and I could still recover them without the files from my old hard drive. That doesn't seem right to me, what am I missing? How do I recover the bookmarks saved on my Firefox login? I had soooo many....

thanks in advance!

Asked by lisamrupert 3 மாதங்களுக்கு முன்பு

Last reply by Wesley Branton 3 மாதங்களுக்கு முன்பு

"Unable to process the backup file"

I deleted my entire partition firefox was installed on, and lost mybookmarks, passwords,... . i had this firefox account but nothing recovered by sign in but extensions. … (மேலும் படிக்க)

I deleted my entire partition firefox was installed on, and lost mybookmarks, passwords,... . i had this firefox account but nothing recovered by sign in but extensions. so i used some recovery app and found my last -deleted- firefox files and folders (/appdata/roaming/..../profile/...), but i cant introduce/change/swap these files to my new firefox. what should i do to recover my lost data?

Asked by keivanfar.mohsen 4 மாதங்களுக்கு முன்பு

Last reply by cor-el 4 மாதங்களுக்கு முன்பு