Firefox crashing repeatedly

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists.… (மேலும் படிக்க)

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Asked by Bilal Musani 6 மாதங்களுக்கு முன்பு

Last reply by zeroknight 5 மாதங்களுக்கு முன்பு

[SOLVED] Firefox freezes when searching

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze… (மேலும் படிக்க)

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze for ~10s, during which I can't click on anything on the page. However firefox itself is not totally freezed, like I can switch tabs without any issues, but if I click on the icons of extensions (such as my adblocker) it won't give me any response. After the freeze the page started to load normally. I have tried disabling all extensions, reinstalling firefox, updating to beta, and disabling security.tls.enable_0rtt_data, but none of these works. Other browsers on my device work normally, including Edge and Chrome. Websites that freeze during a search: Google, Bing, Musescore, Duckduckgo Websites that DO NOT freeze during a search: Github, Youtube, Twitter I have encountered this issue both on 117.0.1 and 118.0.

Asked by HoshinoYumemi 6 மாதங்களுக்கு முன்பு

Last reply by Paul 5 மாதங்களுக்கு முன்பு

Dynamics 365 App required sign in again and again to use after update to Firefox 118 and beta 119

Hi Team, After updated to latest version of Firefox - 118, we facing with this issue: Dynamics 365 App required sign in again and again to use. We need to click on sign … (மேலும் படிக்க)

Hi Team,

After updated to latest version of Firefox - 118, we facing with this issue: Dynamics 365 App required sign in again and again to use. We need to click on sign in at least 3 times, but no need to provide the credential.

Checking the network log, seeing this: error_description "AADSTS700084: The refresh token was issued to a single page app (SPA), and therefore has a fixed, limited lifetime of 1.00:00:00, which cannot be extended. It is now expired and a new sign in request must be sent by the SPA to the sign in page. The token was issued on 2023-10-09T07:45:27.2163809Z.\r\nTrace ID: 07fa536f-3cd8-4f91-9950-66dc69928b00\r\nCorrelation ID: 594b0d6f-0dab-48e4-900d-f92b8a382eba\r\nTimestamp: 2023-10-11 08:46:36Z"

Asked by mx1 5 மாதங்களுக்கு முன்பு

Last reply by zeroknight 5 மாதங்களுக்கு முன்பு

tab crash on redirect to microsoft authentication

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a870792… (மேலும் படிக்க)

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a87079290dc/oauth2/v2.0/authorize?response_type=id_token&scope=user.read......

This is a recent failure (this week), that occured without any changes on my own account to Firefox developer version 121.0b2(64-bits)

I had to install google chrome to overcome this problem. Chrome has no issues with microsoft authentication.

Please solve as soon as possible, otherwise I will be switching to another browser.

Asked by chris vandert 3 மாதங்களுக்கு முன்பு

Last reply by TyDraniu 3 மாதங்களுக்கு முன்பு

I keep getting signed out of Google

I keep getting signed out of my Google account whenever I close Firefox. I switched the Enhanced Tracking Protection to Standard, and I do not delete my cookies when I cl… (மேலும் படிக்க)

I keep getting signed out of my Google account whenever I close Firefox. I switched the Enhanced Tracking Protection to Standard, and I do not delete my cookies when I close Firefox. I even tried to disable the Purge Trackers option but this didn't help either. I have some dev-tools extensions installed + Adblock and Decentraleyes. It does not solve my problem if a disable them too. Would really appreciate anyone's insight.

Asked by gajidix793 5 மாதங்களுக்கு முன்பு

Last reply by cor-el 5 மாதங்களுக்கு முன்பு

New Firefox GPC 120 setting causes problems on Xfinity community forum

I just updated to Firefox 120, and tried the new GPC setting (Tell websites not to sell or share my data). I ran into a problem when I went to the Xfinity community forum… (மேலும் படிக்க)

I just updated to Firefox 120, and tried the new GPC setting (Tell websites not to sell or share my data). I ran into a problem when I went to the Xfinity community forums (https://forums.xfinity.com/) . It causes a banner on top showing they recognize the setting. There is an "X" in the corner, and some text that says "Hide this banner", but they are not active. Plus, I cannot make a new post or do a general reply (that weird forum software has both local replies to a particular post and general replies to the general thread.)

Is this a bug in Firefox, or a bug in their forum software? I attached a picture of the message it gives.

Asked by andyross 3 மாதங்களுக்கு முன்பு

Last reply by zeroknight 3 மாதங்களுக்கு முன்பு

Firefox v122 --profile option is not working properly

Hi, I am running the latest Firefox v122 (firefox_122.0+build1-0ubuntu0.22.04.1~mt1_amd64.deb not snap) and when using the --profile option to specify the startup pr… (மேலும் படிக்க)

Hi,

  I am running the latest Firefox v122 (firefox_122.0+build1-0ubuntu0.22.04.1~mt1_amd64.deb not snap)

and when using the --profile option to specify the startup profile it fails to start even on a NEW system that never ran Firefox if I give it a directory that resides on a mounted ext3 filesystem.

  All the permissions are OK and yet running strace I see an error and after a few second will get the

generic pop-up with the error message: (after a few seconds)

Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

 Running the SAME from /tmp works fine, but I need the profile to reside on a persistent storage area

so if the LIVE distro restarts then it can restore the previous session, bookmarks, options, etc...


============================================================
 The 2 directories were created identically and have the exact same permissions:

xubuntu@xubuntu:~$ mkdir /tmp/firefox3

xubuntu@xubuntu:~$ mkdir /media/xubuntu/sys_n01_home/mozilla/firefox3

xubuntu@xubuntu:~$ ls -ald /tmp/firefox3 drwxrwxr-x 17 xubuntu xubuntu 1080 Jan 21 22:05 /tmp/firefox3

xubuntu@xubuntu:~$ ls -ald /media/xubuntu/sys_n01_home/mozilla/firefox3 drwxrwxr-x 17 xubuntu xubuntu 4096 Jan 21 21:13 /media/xubuntu/sys_n01_home/mozilla/firefox3

============================================================

The only difference is that one is mounted on tmpfs and the other is on /dev/nvme0n1p2:

xubuntu@xubuntu:~$ df -k /tmp/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on tmpfs 32560016 351528 32208488 2% /tmp

xubuntu@xubuntu:~$ df -k /media/xubuntu/sys_n01_home/mozilla/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on /dev/nvme0n1p2 195751828 51056068 142695768 27% /media/xubuntu/sys_n01_home


============================================================

When starting firefox with the /tmp/firefox3 profile directory it works fine and starts up:

xubuntu@xubuntu:~$ firefox --profile /tmp/firefox3

newfstatat(AT_FDCWD, "/tmp/firefox3", {st_mode=S_IFDIR|0775, st_size=1040, ...}, 0) = 0 newfstatat(AT_FDCWD, "/tmp/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/tmp/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=-487933736}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = 0 uname({sysname="Linux", nodename="xubuntu", ...}) = 0


BUT when using the persistent storage on the real filesystem (but SAME exact permissions) it fails:

newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3", {st_mode=S_IFDIR|0775, st_size=4096, ...}, 0) = 0 newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=1519466008}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = -1 EACCES (Permission denied) close(11) = 0

Am I doing anything wrong or is this some weird startup issue / race condition in the parentlock management?

Thank you for looking into this.

  -Sanjiyan

PS: I can upload the full strace file for both scenarios if needed. Thanks again.

     running on an xubuntu distribution "22.04.2 LTS (Jammy Jellyfish)"

Asked by Sanjiyan 1 மாதத்திற்கு முன்பு

Last reply by zeroknight 1 மாதத்திற்கு முன்பு

Tab Grouping app replacement or work-around

I am trying to migrate from a very old version of Firefox (v. 55) to the current one, but there is an app that is more helpful to me that all the other features combined.… (மேலும் படிக்க)

I am trying to migrate from a very old version of Firefox (v. 55) to the current one, but there is an app that is more helpful to me that all the other features combined. That is the "Tab Grouping" app that will not run in any version of FF higher than v. 55.

In my work, which often includes a tremendous amount of research, I need to be able to quickly go from one group of tabs to another. If I had to open all these sites manually, that would take the better part of the day and frankly I don't have near the mental capacity to remember the tremendous number of tabs. I have had a couple replies (Thanks!) to this question sometime back, but unfortunately none were even close in performance.

So, can anyone direct me to an app that will allow very quick movement from different sets of windows/tab groups (please see screen shots below)? Is there anyway that I can get this app to work in Legacy mode? I have several other old apps that work perfectly well in this mode.

Asked by Wolfgang Rotbart 3 மாதங்களுக்கு முன்பு

Last reply by Wolfgang 3 மாதங்களுக்கு முன்பு

Autofill address not working anymore

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore. Autofill card still works, bu… (மேலும் படிக்க)

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore.

Autofill card still works, but not addresses.

Asked by allanrivers99 2 வாரங்களுக்கு முன்பு

Last reply by jonzn4SUSE 2 வாரங்களுக்கு முன்பு

Middle click not working

I switched to Firefox DE because I wasn't able to install 3rd party extensions. Just now, my middle click isn't working. I can't use the middle click to open/close tabs a… (மேலும் படிக்க)

I switched to Firefox DE because I wasn't able to install 3rd party extensions. Just now, my middle click isn't working. I can't use the middle click to open/close tabs and to open links in a new tab. I checked my settings, tried a new profile, nothing works except in normal Firefox, the middle mouse does work, but I don't want to switch to that. My middle click also works in Edge and other apps, but please fix this issue as soon as possible. Thank you.


PS. Please add biometrics to Firefox, like how Google did with Chrome.

Asked by j.r.cudd2008 5 மாதங்களுக்கு முன்பு

Last reply by zeroknight 5 மாதங்களுக்கு முன்பு

Mozila Tab

Hi Mozilla Suport teams, i am currently using the mozilla for the developer version and the app runs flawlessly, and i love it. But i have some suggestion for the develop… (மேலும் படிக்க)

Hi Mozilla Suport teams, i am currently using the mozilla for the developer version and the app runs flawlessly, and i love it. But i have some suggestion for the developer at mozilla to make a tab that can group the tab into a fresh tab like the google chrome has, and since i open so many tab in this browser, i would absolutely love it where the feature of grouping tab is available for me, so i can group them in name and leave it there, rahter than open up more than 10+ tabs in a window. Thank you so much

Asked by nokromanx 3 மாதங்களுக்கு முன்பு

Last reply by Paul 3 மாதங்களுக்கு முன்பு

why do my add-ons keep getting disabled?

why do my add-ons keep getting disabled? ff keeps disabling add-ons that i have used for years and even keep a v. 5 to use the older add-ons and use the latest ff develo… (மேலும் படிக்க)

why do my add-ons keep getting disabled?

ff keeps disabling add-ons that i have used for years and even keep a v. 5 to use the older add-ons and use the latest ff developer to use w/ more modern websites. ff even disables add-ons that worked perfectly well in ff developer and does not even give me the opportunity to re-enable them like i could before.

is there any way to force my old version to let ME decide what i want disabled/enabled?

Asked by digirl 2 வாரங்களுக்கு முன்பு

Last reply by cor-el 1 வாரத்திற்கு முன்பு

YouTube videos that are too bright

I have a problem on YouTube where videos are too bright, but when i click for example to save that video to watch later it has normally saturated colors. And I'm using wi… (மேலும் படிக்க)

I have a problem on YouTube where videos are too bright, but when i click for example to save that video to watch later it has normally saturated colors. And I'm using windows. On photo example1 video is too bright, but on example2 it is normal. thanks for help

Asked by bartekarchacki8 4 மாதங்களுக்கு முன்பு

Last reply by Bic 2 வாரங்களுக்கு முன்பு

Youtube Video Hanghing up when on another tab

I'm having an issue that seems to Lock up YouTube on Firefox. I'm trying to get back into using Firefox but I'm having a persistent issue in both FF Mainline and even in… (மேலும் படிக்க)

I'm having an issue that seems to Lock up YouTube on Firefox.

I'm trying to get back into using Firefox but I'm having a persistent issue in both FF Mainline and even in FF Beta 119.

If i play a Video on YT then switch tab to do something else then go back to YT it lock up the video window. I do not have this happen on Chrome or Edge.

I have tried refreshing the browser and still have this issue.

PC Specs: Razer Razer Blade 15 Processor 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz Installed RAM 32.0 GB (31.8 GB usable) GPU NVIDIA RTX 3060


Here is link to short video of the issue described.

https://drive.google.com/file/d/1yYxQkUPZbIOOYnW31LzMM7R8NI0_kZY9/view?usp=share_link

Asked by 3_Pocket 5 மாதங்களுக்கு முன்பு

Last reply by zeroknight 4 மாதங்களுக்கு முன்பு

Developer Edition switched to dark background and I cannot undo this setting

I change nothing in my settings and I am now on Dark background everywhere despite having: - forced the system settings (OS) to stay in light background - in about:prefer… (மேலும் படிக்க)

I change nothing in my settings and I am now on Dark background everywhere despite having: - forced the system settings (OS) to stay in light background - in about:preferences appearance I've manually selected (forced) the light background - in about:config I've tried to switch the browser.theme.content-theme to "1" (instead of "0")

this is really frustrating, I would like to get a better "reading" of what happens, as an Engineer I am happy to also squint at logs if needed, please consider adding a preference / settings change log file

Asked by looeegee 2 மாதங்களுக்கு முன்பு

Last reply by cor-el 2 மாதங்களுக்கு முன்பு

Can't find downloaded file after closing the private window

Hey folks, I use the firefox developer edition and I downloaded a zip file in it's private and when the download was complete I closed the window and open the download fo… (மேலும் படிக்க)

Hey folks, I use the firefox developer edition and I downloaded a zip file in it's private and when the download was complete I closed the window and open the download folder but the file was not there I haven't change the downloads folder location

Asked by Aditya 2 மாதங்களுக்கு முன்பு

Last reply by cor-el 2 மாதங்களுக்கு முன்பு

Firefox Developer Edition starts up at a fixed position and size

I am running Firefox Developer Edition (123.0b1) on Windows 11 and every time I start Firefox it maximises and then resizes to a set size with the maximise button set to … (மேலும் படிக்க)

I am running Firefox Developer Edition (123.0b1) on Windows 11 and every time I start Firefox it maximises and then resizes to a set size with the maximise button set to restore size mode (I.e. the window thinks it is maximised). I have followed the steps detailed for this question: https://support.mozilla.org/en-US/questions/1411093 however that does not resolve my issue. This has only started recently after I turned the laptop into a tablet and back again. Once I "restore" the window and then I maximise the window it works as expected. However it is very annoying. Also if I start another instance of Firefox this new instance does not exhibit the same behavior.


Computer: HP Envy OS: Windows 11 with all current updates and as far as I can tell AI is turned off using a group policy.

Asked by graham.harris.1975 1 மாதத்திற்கு முன்பு

Last reply by zeroknight 1 மாதத்திற்கு முன்பு

How to restore cookies which have been deleated by mistake

How to restore cookies which have been deleted by mistake. I have accidently cleared all cookies from the cache. however, some of the important information from one of th… (மேலும் படிக்க)

How to restore cookies which have been deleted by mistake. I have accidently cleared all cookies from the cache. however, some of the important information from one of the softwares (Zerodha) was stored in the cache as cookies. Now the entire data is lost. How can it be recovered

Asked by Vaidhanathan R 3 வாரங்களுக்கு முன்பு

Last reply by cor-el 3 வாரங்களுக்கு முன்பு

Firefox reverted back a few years, need to install my old firefox data

After a update my browser was running very slow, I'm not sure what I did but my whole browser, including history and bookmarks and add ons reverted back years. But I have… (மேலும் படிக்க)

After a update my browser was running very slow, I'm not sure what I did but my whole browser, including history and bookmarks and add ons reverted back years. But I have a whole folder of Old Firefox Data which is from today.

How do I get this back on there and get everything back to normal?

Asked by TheImmortalLowlife 3 மாதங்களுக்கு முன்பு

Last reply by cor-el 3 மாதங்களுக்கு முன்பு

How do I add the new bookmarks at top of the list in their folder?

When you add a new bookmark to a folder it's added at the end of the existing list. Is there a way to make Firefox add it at the top of the list, instead? I found an ol… (மேலும் படிக்க)

When you add a new bookmark to a folder it's added at the end of the existing list.

Is there a way to make Firefox add it at the top of the list, instead?

I found an old answer, but, sadly, the extension granting my wish is no longer.

Also, I already know about sorting, but it's not what I need, because I'm doing a lot of manual bookmarks reordering and sorting will nullify it.

Thank you :)

Asked by G 3 நாட்கள் முன்பு

Last reply by jscher2000 - Support Volunteer 2 நாட்கள் முன்பு