Firefox deleted all my data

Hi, So Firefox automatically downloaded an update a few days ago and it did not warn me it would do this. It didn't say anything about fixing anything. Suddenly all my … (மேலும் படிக்க)

Hi,

 So Firefox automatically downloaded an update a few days ago and it did not warn me it would do this. It didn't say anything about fixing anything. Suddenly all my data is gone; all bookmarks, history, accounts, ect. 

I restarted my pc ,and everything came back that day (2 dys ago) However, I JUST closed the browser and reopened it, and everything is gone again! I don't know what is going on, but it's been very frustrating. 

Steps I have already tried per this forum-

I have restarted my PC, I have shut down and started up my PC. 

I have checked for multiple accounts and profiles (looks like there's now 3 brand new ones all created today with no history) I tried to log into a firefox account in case I had one, I didn't, so now I have a new account. I have checked my desktop and searched every file for anything remotely related to a file called "old firefox data". There isn't one. I have opened the folder where profiles are kept on my PC and found one that has files on it that date back to 2019, before the update, although I am not sure what to do with them, on the surface it doesn't look like there is anything with old data on it.

So if anyone has any ideas or knows where I can go with those profile files on my PC next I would appreciate it since the forums all seem to just ask people if they are there and to come back for additional help if they found anything.

Thanks in advance!

Asked by lymandaniele 11 நிமிடங்கள் முன்பு

My Firefox profile cannot be loaded. Cannot start Firefox or profile manager, have followed other articles

After a long time, I've decided to reinstall Firefox on my PC. Upon installing it, I got the error "Your firefox profile cannot be loaded. it may be missing or inaccess… (மேலும் படிக்க)

After a long time, I've decided to reinstall Firefox on my PC. Upon installing it, I got the error "Your firefox profile cannot be loaded. it may be missing or inaccessible." I cannot start Firefox.

After looking online, I found this article on the support page: https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

I tried opening the profile manager, but can't get to it since Firefox won't start. It also is not accessible through using "firefox.exe -P" in the run dialog box.

So then I followed the directions and found my existing profiles.ini which pointed to my profile file. Wondering if it got corrupted, I changed the file extension to profiles.iniold and moved the whole mozilla folder to my desktop. Firefox continued to give me the same error message.

Finally I uninstalled firefox, deleted the mozilla folder under %appdata%, deleted the Mozilla folder under %programdata%, and deleted any mention of Mozilla in regedit. I finally reinstalled a fresh copy of firefox... and I got the same profile cannot be loaded error.

Is there somewhere that I'm not seeing that needs to be deleted to finally get a fresh install? I don't care about the original profile and am happy to start from scratch, but have no idea what I can still do in order to get to that point. Any suggestions on what I can do to completely remove any remnants of the original install from years ago?

Asked by robert.whitneyiii 1 நாள் முன்பு

Last reply by robert.whitneyiii 33 நிமிடங்கள் முன்பு

How do I get 2 rows of bookmark toolbars..?

I wish to have 2 toolbars with all my shortcuts on as i use only FAVICONS and have ran out of room, and a lot of sites i only remember to use if i see the FAVICON is this… (மேலும் படிக்க)

I wish to have 2 toolbars with all my shortcuts on as i use only FAVICONS and have ran out of room, and a lot of sites i only remember to use if i see the FAVICON

is this possible - im ascustomed to about:config etc..

thanks

Asked by 1bit 17 மணி நேரத்திற்கு முன்பு

Last reply by cor-el 1 மணி நேரம் முன்பு

*.final files

I recently had hard drive problems and during the ensuing melee, I discovered that Firefox has stored well over 100k files with the general name {xxx...}.final. Being the… (மேலும் படிக்க)

I recently had hard drive problems and during the ensuing melee, I discovered that Firefox has stored well over 100k files with the general name {xxx...}.final. Being the curious sort--and given that these boogers are taking up almost 1Gb--I looked at a few and they appear to be related to websites that I visited. I can see keeping some recent things around, but some of this goes back, literally, to the day I bought my PC. Um...that's a lot of files and a lot of space for places I visited once and will never go to again. Some of the websites no longer exist, so obviously those files are wasted space.

I am unable to find much about this on the web, either via Google or the help here. A few people have brought it up, but no one seems to know what to do. The help here goes nuts with the search term "final" and brings up a plethora of hits containing "finally" and so forth, but nothing useful. "}.final" isn't much help, either.

The path is C:\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile name>\storage\default

Questions: 1) Can some or all of this be deleted? 2) Is there a way to tell Firefox not to be so anal about keeping so many useless things?

Given the sheer quantity of these things, it would make future backup/restores easier if I could trim some of the fat, but I don't want to mess things up, either.

Thanks...

Asked by greyrollins 8 மணி நேரத்திற்கு முன்பு

Last reply by cor-el 1 மணி நேரம் முன்பு

Unable to locate much less log in to any of my financial websites with the 'Updated Firefox" versions apparently. YIKES!!!!!!

I have no idea even what to ask because this is the only site I could find, None of my financial institution websites can even be found!!!

Asked by m2woodard 1 மணி நேரம் முன்பு

Bank User ID won't auto fill

Hello, My bank's website has a 2 page verification process for logging on. The first page is for the User ID and the second page is for the password. Until just a few day… (மேலும் படிக்க)

Hello,

My bank's website has a 2 page verification process for logging on. The first page is for the User ID and the second page is for the password.

Until just a few days ago, I could enter the first letter of my User ID into my bank's website login field, and FF would auto-fill the rest. Now when I enter that first letter, nothing happens. I then have to look up this info before I can continue. Luckily, the second page (for the password) is working just fine.

If I remember correctly, there has been a recent FF update. This new update may be the source of this issue.

Please help!

Thanks, Andre'a

Asked by DreaSpirit 7 மணி நேரத்திற்கு முன்பு

Last reply by cor-el 2 மணி நேரத்திற்கு முன்பு

Firefox occasionally switches to a white fullscreen

For about a month or so I have been having this problem. Every once in awhile when using Firefox it will pop up to a full sized white screen except for my taskbar and fre… (மேலும் படிக்க)

For about a month or so I have been having this problem. Every once in awhile when using Firefox it will pop up to a full sized white screen except for my taskbar and freeze for a couple of seconds. This will happen usually when I am opening a new page/link or moving to a different tab. I have quite a few tabs open but I have always ran Firefox this way and never had problems before.

Sometimes after flashing white several times Firefox will crash. Ending the Firefox task in Task Manager, running a cleaning program and restarting fixes this for a while but it still keeps happening. Any help or advice is appreciated.

Asked by Isebas 3 மணி நேரத்திற்கு முன்பு

  • தீர்வுற்றது

Used Firefox for years, suddenly it does not work, and new version will not install

Firefox stopped openng, tried to reinstall, no response (see the screenshot) I also use Tor Browser (never any problems) and Chrome (when absolutely necessary, like when … (மேலும் படிக்க)

Firefox stopped openng, tried to reinstall, no response (see the screenshot) I also use Tor Browser (never any problems) and Chrome (when absolutely necessary, like when Firefox failed to connect to an external email server and for sending queries like this one because Firefox does not work and will not reinstall. )

Asked by bob-hudson 1 நாள் முன்பு

Answered by bob-hudson 3 மணி நேரத்திற்கு முன்பு

  • தீர்வுற்றது

Certificates - Certificate Authority Managers - Builtin Object Tokens and Software Security Devices - some expired

Hello, There is a very long list of these that are associated with my account. I've imported my Firefox settings from computer to computer for at least twenty years. I … (மேலும் படிக்க)

Hello,

There is a very long list of these that are associated with my account. I've imported my Firefox settings from computer to computer for at least twenty years. I may have made mistakes that caused me to pick up malware, and want to fix this, and some of these certificates have expired.

How do I know what to keep and what to either delete or edit trust regarding?

Is there any way to quickly and easily have all of them assessed at once?

Thanks very much!

Sally

Asked by Miami Sally 6 மணி நேரத்திற்கு முன்பு

Answered by cor-el 5 மணி நேரத்திற்கு முன்பு

Gmail doesn't work on Firefox browser - Clearing Cache is only a short term fix.

I've been 99% successful at switching over from Chrome to Firefox, however a major hiccup is that Gmail stops loading on Firefox, though it works on all other browsers ju… (மேலும் படிக்க)

I've been 99% successful at switching over from Chrome to Firefox, however a major hiccup is that Gmail stops loading on Firefox, though it works on all other browsers just fine.

If I manage to actually open Gmail, I will be able to browse for about 20 seconds before getting an error message that says Gmail is having a problem and to 'refresh to retry' - clicking refresh will make the page crash and show only a white screen. From then onwards, even trying to open Gmail in another tab will not actually redirect you from the current page you are on. It will just update the address bar to say "https://mail.google.com/mail/u/0/#inbox", however the browser doesn't actually load anything, and the 'refresh' icon shows that nothing is even in the works buffering.

Searching forums shows many people having this issue, and the only effective fix is to clear your cache and refresh the page. Unfortunately, while this technically works in the short-term, it is only a matter of time (sometimes under 5 minutes) before it crashes again.

As you can imagine, this it really limits productivity - it's hard to get on a roll when you have to keep stopping every couple of minutes to re-attach the wheels.

Forums show that this issue has been happening to users for years, and unfortunately nobody has been able to offer a long term solution, leading me to have to use a seperate browser just to access my emails. One user suggested switching away to a completely different email server such as Protonmail and ditching Gmail entirely but 1. that is comically inconvenient advice, 2. not viable as an organisation I volunteer with uses gmail, and 3. doesn't help fix the actual issue in the first place, which many users besides myself are facing.

Is anybody able to offer a reliable fix for this? Is there a browser extention that is causing the issue, or one that can fix it?

All help would be greatly appreciated as I find this issue to be a huge source of frustration from a browser that I am otherwise quite happy with.

Asked by 4rasertan 11 மணி நேரத்திற்கு முன்பு

Last reply by cor-el 5 மணி நேரத்திற்கு முன்பு

Restoring the Bottom Status Bar (v109, Windows)

I recently updated to v109. So far, so good. But... this is on a laptop (being replaced in the next few days) with a rogue keyboard -- some keys barely work, others occas… (மேலும் படிக்க)

I recently updated to v109. So far, so good. But...

this is on a laptop (being replaced in the next few days) with a rogue keyboard -- some keys barely work, others occasionally go wild. And after a recent session (several days and two reboots after installing 109) in which the keyboard did the latter in the Address Bar, the Status Bar at the bottom has disappeared. And I can't get it back; there's no apparent menu item or setting.

I'd really rather just port this profile to the new machine, but can't if there's no way to reverse this...

Menu item that's buried? Setting? About:config entry?

Asked by Jaws 9 மணி நேரத்திற்கு முன்பு

New York Times Cooking recipes print with error i.e., the "end of recipe bar" and "Private Note" heading over print wrapped text at the top of the second page of the recipe.

All New York Times Cooking recipes printed from Firefox 109.0 print with the error noted above (The "end of recipe bar" and "Private Note" heading, which usually print at… (மேலும் படிக்க)

All New York Times Cooking recipes printed from Firefox 109.0 print with the error noted above (The "end of recipe bar" and "Private Note" heading, which usually print at the end of the recipe, over-print wrapped text at the top of the second page of the recipe obscuring underlying wrapped text.). This error had appeared occasionally in the past, but now is consistently present. I have refreshed my up to date version of Firefox and cleared old print settings. The error shows up on printing to two separate printers and it shows up when printing from a desk top and a lap top computer with synced Firefox, and from a separate lap top with Firefox that is not synced. The error DOES NOT show up on printing with either Chrome or Edge browsers.

NY Times Cooking customer Service has not received inquires about this error and suggested the error lay in a settings issue.

Have others reported this error?

All suggestions will be appreciated.

Thank you, Fred Pintz

Asked by fpintz1 1 நாள் முன்பு

Last reply by fpintz1 9 மணி நேரத்திற்கு முன்பு

i lost all my sync info

hi i don't know how i lost all my sync information when i login it again to the browser 'after the pc reset' i did that before many times and i install firefox again and … (மேலும் படிக்க)

hi i don't know how i lost all my sync information when i login it again to the browser 'after the pc reset' i did that before many times and i install firefox again and sync, but this time i don't know how this happen! i lost all my passwords and bookmarks and im an ADHD so it's impassible to remember all my bookmarks and passwords .. I've been saving it for more than 10 years

i'll appreciated if anyone can help me with this

Asked by 5L5L 12 மணி நேரத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 11 மணி நேரத்திற்கு முன்பு

First letter of each word is bolded

After the latest Microsoft Windows 10 update, the first letter of each word is now bolded. None of the Font settings in Display makes any difference.

Asked by stephang80 2 நாட்கள் முன்பு

Last reply by stephang80 12 மணி நேரத்திற்கு முன்பு

  • தீர்வுற்றது

All firefox pages, including the setting pages, appear blank

I have read the responses about pages white and I have tried every advices (clean cache, historial,... reinstall the last version, install a before version, nothing works… (மேலும் படிக்க)

I have read the responses about pages white and I have tried every advices (clean cache, historial,... reinstall the last version, install a before version, nothing works. Please, I need help because I would like to continue using Firefox. Thanks

Asked by palomavaquero65 1 வாரத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 வாரத்திற்கு முன்பு

Cannot access Mail.com Email

I cannot access my Mail.com email accounts. When I go to the login website: https://www.mail.com/logout/ or https://www.mail.com Then I click the "Log In" icon, and th… (மேலும் படிக்க)

I cannot access my Mail.com email accounts. When I go to the login website:

 https://www.mail.com/logout/ or https://www.mail.com

Then I click the "Log In" icon, and the login page fails to load completely. There is no Username or Password entry boxes.

After clicking Log In, the URL changes to this:

  https://www.mail.com/#.23140-header-navlogin2-1

I cleared cookies and cache but the issue remains.

I am able to use and signin using Google Chrome. So the problem is somewhere withing Firefox.

This is important as my business email address is on Mail.com !!!!!

Asked by DevMan 1 நாள் முன்பு

Last reply by DevMan 14 மணி நேரத்திற்கு முன்பு