பயர்பாக்ஸ் ஆதரவு மன்றம்

Hello Firefox tech support,

I'm emailing to you today about latest Firefox browser version 111.0 that was upgraded over March 17-19 weekend from previous version 110.0 or before. It caused PhotoEphemeris in difficult position on login issues as I could not login successfully.

I tried on different browser named Google, PhotoEphemeris will be able to login.

I may suspect new Firefox version 111.0 is the culprit for PhotoEphemeris login issue. If you roll back to 110 or previous version, PhotoEphemeris will work well including login. The website is www.photoephemeris.com

Thank you, George

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

Hello,

For some reason I got a new laptop and install the latest firefox version, however, very often happens that my pointer doesn't change according to the options I am selecting (unless I click on them). To fix it, I have to restart the browser every time. It's annoying because for example, if I select some text to copy it, it will not be highlighted until I finish (unclick), just until then it will highlight the text, but not during the process. Also, the wheel of my mouse won't scroll the page up and down when clicking at it (but I still can scroll without clicking it). All these issues get fixed once I restart the whole browser.

Any ideas? do you think by downgrading firefox this could be fixed?

Best regards, Cristhian Garcia.

Dear Team, I have a situation when I copy a certain text from the Viber desktop app to the firefox browser, the firefox browser cashes for about 15 seconds where I cannot use anything in the browser then it comes back to normal, I've tried on Chrome and Edge and it's normal, Please help..

Yesterday I left work and my computer on with several Firefox tabs open. Today I came in and Firefox was closed. Double clicking the icon on my desktop, or on the icon in the taskbar gives the small circle loading symbol next to the mouse for about a second. But no browser window opens. There is no indication in the Task Manager that a Firefox browser is open.

I have attempted to restart my computer several times. I have uninstalled and reinstalled Firefox. I have tried updating Firefox. I have checked that all my drivers on the computer are up to date. I have run a Malwarebytes virus scan on my computer. I cannot get Firefox to open to check any other settings. I have tried to open Firefox on another account on the same computer and it also results in the same thing.

If anyone has any ideas that might fix this, I would really appreciate it. Thank you. Computer is a Dell OptiPlex 5070 running Windows 10.

Hello,

As described in the object, on the last days, Firefox is keep crashing (2-3 times per day).

I have followed a tutorial online to copy the ID of crash error.

This is the code: a626bec9-063d-4c4e-979b-d86120230320

Does anyone can help me?

Thank you, Lorenzo.

Hello,

Everytime when I open the FF I see the white space on the screen, please check the screenshot.

After I press F11 two times I see borwser normal again.

Thank you, Danijel

for some time now im having problems with your site, works ok then slows down click on a link and nothing i then go into safari and i have no problem if you can not rectify my problem i will start using Safari instead, had this problem now for sometime

I use Firefox to access Facebook live, from which I live stream. Starting in the last few weeks (I don't know when exactly, sorry), I now get this error message (in the stream Event log) when I stream:

Too low key frame rate (currently 0.13 key frames/second; recommended minimum 0.25 )

And I get a separate warning from Facebook that the key frame rate is too low, and will result in poor video quality.

If I stream from Chrome, I don't get the error (but Chrome has other problems), so I think it must be related to Firefox. Is there anything I can do about it? Thanks.

some kind of Firefox for windows 10 22H2 problem with firefox with typing with korean option it keep correcting me on that i need some help on this..... whenever i try to type something in korean called iphone it keep preventing me from typing that word. it does sometimes gets it correctly but other times it doesn't

When I scroll down on Instagram I almost always get an instability where scrolling keeps jumping back up. I can go down using the scroll bar on the side but the instability is still there and I miss posts and things jump around a lot.

Is this a known issue? Are there any tips for getting smooth scrolling on Instagram>

MacOS Ventura

Thanks, Greg

Hello,

When I post threads in Twitter, the thread/tweet scroll bar does not work in Firefox. When I click on the scroll bar it asks if i want to discard thread. I don't have this problem in Chrome. I've played around in settings and have the most recent version of Firefox and the issue is still there. Thanks.

When playing videos in Firefox (on YouTube and other websites), the video is consistently delayed by about a second.

-This issue is NOT present in Chrome -This issue is present on both my PCs, both running the latest version of Windows 11 and Firefox -I've cleared my cache and cookies and reinstalled Firefox with no change -I've applied the recommended settings from this article with no change.

Note that the AUDIO appears to be in sync, the VIDEO lags for a bit and then remains noticeably behind the audio. Any advice would be appreciated.

After the 111 update udemy just won't work (The course videos wont load ,the home page and the search all work) I downgraded to the old version (110) and it works ,but then i updated to 111 and the same issue came, And when i switch to another tab it goes loading .

For reasons I have been unable to determine, FireFox is partially loading Amazon and Netflix and freezing. The mouse will work on closing the browser but will not click on videos or reload the tab. It's inconsistent. Sometimes working without a problem. Sometimes freezing when I first switch on the computer. I've tried everything. System maintenance doesn't help. FireFox uses so much memory, it's difficult at times to get into the Task Manager to assess what's going on.

(Memory note. This computer is primarily used for Amazon Prime, Netflix and YouTube. Sometimes Peacock.)

Trying to sync potentially added a glitch where I can no longer delete history and have to manually delete. (When I found it the other computer, it said/showed it had been clearing history. But I had manually delete several months.)

Refreshing has no effect.

I tried to uninstall and reinstall but it reinstalled the exact same set-up without a few pinned links on the new window start up page.

Hello,

Anyone else having a problem with firefox breaking itself and refusing to load any more pages till you forcibly close it? Open as many new tabs as you want, it will never ever load a new page. Open new firefox windows, still won't load anything. Open edge, chrome or IE and it will instantly load whatever page you want.

Close all the firefox windows and try and start a new one, firefox tells you it's still running and needs to be forcibly closed. Everything back to normal as soon as you do so, besides loosing literally everything you were doing.

I used to just think it was hackaday.io, but it's now clear it's entirely at random when it happens.

This is clearly a firefox issue that's been happening for at least 6 months or more. I've about had it, and am about to start looking for alternatives.