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crashing

saved tabs open without problem. new google search tabs crash immediately after showing results

Asked by song2 1 மாதத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 மாதத்திற்கு முன்பு

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Firefox using more and more memory

I am using Firefox 122.0.1, Windows 11 with all latest updates. Recently my HP Laptop has been slow to respond. I rebooted and opened task manager. I started Firefox and … (மேலும் படிக்க)

I am using Firefox 122.0.1, Windows 11 with all latest updates. Recently my HP Laptop has been slow to respond. I rebooted and opened task manager. I started Firefox and it was using about 1500 MB of memory. I closed some tabs to try to recover some memory. However, Firefox kept taking more, more and more. After 15 minutes, it was at 10,000 MB and climbing, and my system was using 99% of memory. I don't believe Firefox did this in the past and this is clearly not working properly. Any ideas?

Asked by sdodell 1 மாதத்திற்கு முன்பு

Answered by cor-el 1 மாதத்திற்கு முன்பு

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"XULRunner This profile was last used with a newer version of this application. Please create a new profile."

I am getting the popup after I downloaded 115.7 ESR and transferred a profile that was also on the same version. In compatability.ini it says LastVersion=115.7.0.

Asked by lasogna 1 மாதத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 மாதத்திற்கு முன்பு

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Firefox crashes when right-clicking or pasting (ctrl v)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then … (மேலும் படிக்க)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then restores it anyway after I press to restore it. Another thing is whenever I try and upload a file onto a site it crashes as well. I'm on Mac OS x 13 and reinstalling firefox hasn't fixed it. This is relatively sudden, it happened about around 3 days ago for the first time, and at the same time I noticed it happening certain sites also started giving me '502 Bad Gateway' errors. Does anyone know what's happening and how to fix it? Thanks in advance!

Asked by gori 1 மாதத்திற்கு முன்பு

Answered by zeroknight 1 மாதத்திற்கு முன்பு

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Google Search on Firefox not working

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google M… (மேலும் படிக்க)

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google Maps, but Google Maps cannot find a location, because it uses a Google search. I tried the fix in about:config, but it had no effect.

Asked by grahamppink 1 மாதத்திற்கு முன்பு

Answered by grahamppink 1 மாதத்திற்கு முன்பு

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Firefox doesn't render after I've installed 'onetab' extension

I've recently installed "OneTab" extension and right after this my firefox stopped rendering (meaning it shows in the doc as if it is running, but there is no application… (மேலும் படிக்க)

I've recently installed "OneTab" extension and right after this my firefox stopped rendering (meaning it shows in the doc as if it is running, but there is no application that can be found on the screen)

I've read articles about problems with extensions so I deleted the whole firefox folder in the "username/library/application support" as I couldn't find anything connected to the onetab extension.

I've also reinstalled firefox both from brew and by downloading from the official site of mozilla. Of course, I've restarted the system a couple of times.

Help will be appreciated. Thanks in advance.

My system is macOS Sonoma 14.2.1

Asked by vanesgreen 1 மாதத்திற்கு முன்பு

Answered by vanesgreen 1 மாதத்திற்கு முன்பு

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'Combine taskbar buttons and hide labels' set to 'Never' not working correctly in Windows 11 in conjunction with Firefox

Hi. When Windows 11 was initially released, certain substantial feature of the Windows taskbar known from before was missing. I'm talking about 'Combine taskbar buttons a… (மேலும் படிக்க)

Hi. When Windows 11 was initially released, certain substantial feature of the Windows taskbar known from before was missing. I'm talking about 'Combine taskbar buttons and hide labels' and the option to set it to 'Never' (users tend to set it this way to always see the program icon along with it's label, not just the icon). At this moment, the feature has been available in widely released build of Windows 11 for months (Microsoft returned it after rewriting the taskbar code and after many complains), but it is not working correctly in conjunction with Firefox. When I close all windows and tabs of Firefox and restart the browser, only its icon is visible on the taskbar, not the label. Only when I open one more Firefox window, it starts to work as it should. Is it a known issue? Can we expect a fix to be made soon? Thanks.

Asked by andrewz1986 1 மாதத்திற்கு முன்பு

Answered by zeroknight 1 மாதத்திற்கு முன்பு

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Profile lock prevents launch on workstations with shared remote home

I am using Firefox in a Linux environment with multiple workstations, where I may be logged into more than one workstation at once. The workstations have an auto-mounted … (மேலும் படிக்க)

I am using Firefox in a Linux environment with multiple workstations, where I may be logged into more than one workstation at once. The workstations have an auto-mounted home file system such that my home directory (including my Firefox profile directory) are shared.

Because of this, when I try to launch Firefox on a second workstation, I get an error saying "Firefox is already running but is not responding". I have read the support articles about this issue, and other community support threads, but none of them address this use case.

I wish to use the same profile, so that I still have all my bookmarks and such, and have them continue to stay up-to-date. How can I do so in this environment?

Asked by tmorris4 1 மாதத்திற்கு முன்பு

Answered by cor-el 1 மாதத்திற்கு முன்பு

  • Locked

why are some of my YouTube videos not showing up at all in FIREFOX?

why are some of my YouTube videos not showing up at all in FIREFOX? also says I don't have access to "community tab" on Youtube which I do. None of these problems with G… (மேலும் படிக்க)

why are some of my YouTube videos not showing up at all in FIREFOX? also says I don't have access to "community tab" on Youtube which I do. None of these problems with GOOGLE CHROME - why is Firefox being so glitchy? its become a terrible browser.

Asked by Denise Bella vlasis 1 மாதத்திற்கு முன்பு

Last reply by cor-el 1 மாதத்திற்கு முன்பு

  • Locked

115.4.3 Very slow and buggy same as 115.4.1

I asked this question about 115.4.1 and was told to try in safe mode. However I cannot connect to my mail servers of which I have 2 and Gmail when in safe mode. Please lo… (மேலும் படிக்க)

I asked this question about 115.4.1 and was told to try in safe mode. However I cannot connect to my mail servers of which I have 2 and Gmail when in safe mode. Please look into the resource handling problem with the new Thunderbird under Win10.

1) Whenever I open Thunderbird the Gmail messages apparently get refreshed taking several minutes. I have cleaned up that inbox and limited to 366 days of mail.

2) I spent hours moving mail from past year from my other accounts into local storage. You no longer can scroll and block select more than about 20-30 messages at a time regardless of the background activity 1) above. The program requires you to repeatedly release shift key to grab more than a few messages. If you are able to grab say 1000 messages, and try to move them, the system chokes and does not respond.

3) Any background activity impedes the ability to scroll the inbox.

The new versions are crippled in some way as far as resources. The older version was more tolerant.

Please listen to complaints. Putting in safe mode I cannot troubleshoot. It is also very difficult in Win10 to follow instructions to safe mode unlike previous OS.

Asked by rhyolite1 4 மாதங்களுக்கு முன்பு

Last reply by Wayne Mery 1 மாதத்திற்கு முன்பு

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Cannot watche Netflix or use musescore

Hello, I'm using firefox 122.0, 64bits, on windows 10. Since a few days (issues might be older, I have not used those site in a while) I canot watch netflix, I get the … (மேலும் படிக்க)

Hello,

I'm using firefox 122.0, 64bits, on windows 10.

Since a few days (issues might be older, I have not used those site in a while) I canot watch netflix, I get the aparently infamous error code F7121-3078, which aparently means my browser is out of date, which it's not...

I also canot use musescore anymore, https://musescore.com/user/166080/scores/359836 for exemple, the page load halfway and then I get a firefox error that this page is slowling it down and ask me to close it. It's the same for every single music sheet, the rest of the website works fine.

I've tried to use troubleshoot mode for both website, and it's not working. I'm runing out of ideas so I've come here for help.

Thanks !

Asked by Lyxilion 1 மாதத்திற்கு முன்பு

Answered by Lyxilion 1 மாதத்திற்கு முன்பு

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No audio device in Windows 11

I've been having this reoccurring firefox bug every couple of months where randomly all audio from the application stops working is no longer available in the volume mixe… (மேலும் படிக்க)

I've been having this reoccurring firefox bug every couple of months where randomly all audio from the application stops working is no longer available in the volume mixer of windows 11 (see example screenshot with twitch tab in background playing)

In the past, I was able to fix this issue by simply restarting the audisrv service and everything would work normally but now nothing I do seems to work. I've tried:

- Resetting - Uninstall/reinstall - Disabled all extensions - New profile

I do not have this issue on firefox dev or firefox nightly. If anyone has any ideas on how I could resolve or better diagnose this issue it would be much appreciated! TIA

Asked by Gio 2 மாதங்களுக்கு முன்பு

Answered by Gio 1 மாதத்திற்கு முன்பு

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Outlook emails first open near the end not at the beginning

I use MS Outlook for email in the Firefox browser. Regularly when I open a long email from organisations I subscribe to the email opens near it's end, it does does not o… (மேலும் படிக்க)

I use MS Outlook for email in the Firefox browser. Regularly when I open a long email from organisations I subscribe to the email opens near it's end, it does does not open scrolled to the start of the email. This happens randomly with various websites, it is not associated with any specific website. I reported this to Microsoft Support. At their suggestion I tried using MS Outlook in Google Chrome. I have not experienced this problem in Google Chrome. For the last 3-4 days I have used Outlook in both Firefox and Google Chrome. On each day I have experienced emails opening near their end when first viewed in Firefox but not in Chrome. I have not had even one experience of this problem in Chrome so my conclusion is the problem must be an issue with Firefox's interaction with MS Outlook. I want to use Firefox but this problem is becoming very annoying and at the moment my go-to browser for email is Chrome. I spend several hours a day on-line and normally use Firefox for my internet browsing. I have not had any problems with any website other than this scrolling problem with Outlook. I'm not sure exactly when this problem started but have been aware of it for probably 2-3 weeks. This is a random problem, I don't have any screenshots to share with you. Thanks for your help.

Asked by steve.evans33 4 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 4 மாதங்களுக்கு முன்பு

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Can't open a local file because file handling removes colon from the file path.

Hi, I have a link in my website that opens a file in another desktop program. The link looks like this: openwith://C:/path/to/file, but after update to the latest Firefox… (மேலும் படிக்க)

Hi, I have a link in my website that opens a file in another desktop program. The link looks like this: openwith://C:/path/to/file, but after update to the latest Firefox version (v122.0) the second colon from the link is for some reason removed, resulting in a path like this: openwith://C/path/to/file. This is a problem because the path it now tries to open doesn't exist. Is this a deliberate feature in the new Firefox version or is it a bug? If it is a bug will it be fixed? It still works fine in v121.0.

Asked by Hermit 1 மாதத்திற்கு முன்பு

Answered by zeroknight 1 மாதத்திற்கு முன்பு

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ChatGPT no longer gives any response in firefox

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and i… (மேலும் படிக்க)

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and incognito. Nothing works.

When opening in Chrome, it works as always. Same computer.

Asked by alyndra 1 மாதத்திற்கு முன்பு

Answered by zeroknight 1 மாதத்திற்கு முன்பு

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PiP/Picture In Picture Bug

When streaming a video and using PiP, after opening another window or program and then pausing said video that is currently being played on the PiP player window, someti… (மேலும் படிக்க)

When streaming a video and using PiP, after opening another window or program and then pausing said video that is currently being played on the PiP player window, sometimes this causes the actual video itself being played via the PiP player window to freeze. So the video is paused and I want to resume play but when clicking the 'play' button on the PiP player window the video refuses to play.

The only way to clear this bug is to click the 'close' button or the 'back to tab' button on the PiP player window and then refresh the actual web page. After refreshing the web page and repeating the same steps - the PiP player window works just fine with playing and pausing, but it's annoying that I have to do this.

Asked by TheThingKing 2 மாதங்களுக்கு முன்பு

Answered by TheThingKing 1 மாதத்திற்கு முன்பு

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Can't load Firefox account web page (accounts.firefox.com) to log in; it always quickly crashes the tab

I have installed the antiX-23 (latest version) Linux operating system on my Acer Travelmate 4050 laptop (it came out in 2003, so very old). It comes with Firefox ESR vers… (மேலும் படிக்க)

I have installed the antiX-23 (latest version) Linux operating system on my Acer Travelmate 4050 laptop (it came out in 2003, so very old). It comes with Firefox ESR version 102.14.0esr (32-bit). Despite the laptop having only an Intel Pentium M 1.6GHz processor and the maximum 2GB of RAM and a swap file of 1GB, everything—including the browser—works very well except that when I go to the Firefox account log-in web page, accounts.firefox.com, the page quickly crashes at the very beginning of starting to load. Funny thing is that when I ran the operating system live from the USB installation stick and ran the browser, the Firefox account log-in page worked fine. Is there an alternative Firefox page or other way to log in so that I can sync the browser with my other devices?

Asked by Gary 1 மாதத்திற்கு முன்பு

Answered by Gary 1 மாதத்திற்கு முன்பு