Can’t see any sites or drop downs from tool bar

Hi! When I open Firefox I only see the main toolbar. I can click help, then troubleshoot mode but then nothing appears on the screen. I am not in full screen mode. I have… (மேலும் படிக்க)

Hi! When I open Firefox I only see the main toolbar. I can click help, then troubleshoot mode but then nothing appears on the screen. I am not in full screen mode. I have shut down my computer several times. My chrome works fine so it’s something with Firefox. Help!

Asked by carlyewaters 5 நாட்கள் முன்பு

Last reply by jscher2000 - Support Volunteer 5 நாட்கள் முன்பு

Firefox not working in the page

Windows 11 - 64, Firefox with last upgrade, https://www.flightradar24.com not working. Other browsers (Edge, Chrome) do not have this problem. Other pages Firefox open no… (மேலும் படிக்க)

Windows 11 - 64, Firefox with last upgrade, https://www.flightradar24.com not working. Other browsers (Edge, Chrome) do not have this problem. Other pages Firefox open normal....

Asked by Wiesław Zuber 1 வாரத்திற்கு முன்பு

Last reply by Luna Serena 6 நாட்கள் முன்பு

Cannot Open You Tube site--Rest of Internet works fine on Firefox

I have used Firefox for many years and been most satisfied. However, for the last several days when I click to load one of my bookmarked You Tube pages, I get a blank scr… (மேலும் படிக்க)

I have used Firefox for many years and been most satisfied. However, for the last several days when I click to load one of my bookmarked You Tube pages, I get a blank screen except for a shaded 3-line menu and three circles, none of which are responsive. If I click to the home You Tube page I get a shaded outline of the videos but no images and the shaded spots do not respond.

I have cleared cookies and site data and temporary files several times, which will allow me access to ONE You Tube channel, but if I click to another, the same blank screen appears and I cannot return to my accessed channel, it also has blanked out.

Quite puzzled about this, every other site I frequent works perfectly well on Firefox, but You Tube does not. However, You Tube works PERFECTLY WELL on Microsoft Edge and, I suspect, other browsers, so I do not think it is a problem on their end.

Please advise what the next step(s) should be.

Asked by dhutchinson 1 வாரத்திற்கு முன்பு

Last reply by Mandy 1 வாரத்திற்கு முன்பு

YouTube will not load properly

Hello, I apologize if the topic is incorrect, but I didn't know which applied to my situation the best. Starting on Monday of this week (4/28/2025), YouTube no longer l… (மேலும் படிக்க)

Hello,

I apologize if the topic is incorrect, but I didn't know which applied to my situation the best.

Starting on Monday of this week (4/28/2025), YouTube no longer loads properly on Firefox for me. The entire page is covered in video slots with no videos and if I try using a link to a specific video, it will take me to the page, however the video will not load or play, additionally any other elements such as comments or suggested videos will not load. I am using the latest version of Firefox Developer Edition.

I have tried all of the following:

  • disabling all of my add-ons
  • clearing cache, cookies, and history
  • uninstalling and reinstalling Firefox
  • logging in and out of YouTube
  • Reaching out to YouTube (they told me to just use Chrome)

I have asked my friend who also uses Firefox and YouTube works fine for him, so I'm not sure exactly what is making it not work.

Thank you for your time!

Asked by florsolitaire 1 வாரத்திற்கு முன்பு

Last reply by Mandy 1 வாரத்திற்கு முன்பு

Youtube won't load in Firefox, no solutions work

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, re… (மேலும் படிக்க)

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, resetting Firefox, and disabling hardware acceleration, and so far nothing has worked. Has this been happening to anyone else ?

Asked by dapprcadavr 1 வாரத்திற்கு முன்பு

Last reply by Mandy 1 வாரத்திற்கு முன்பு

Youtube page won't load properly when getting on the website

Whenever I get on YouTube the website will not completely load, If I restart Firefox and access the website it then loads completely. However when I click on any video it… (மேலும் படிக்க)

Whenever I get on YouTube the website will not completely load, If I restart Firefox and access the website it then loads completely. However when I click on any video it does the same thing as the included picture, however I can play the video, but I cannot click on anything. This only happens on Firefox, any other browser and I have no issue. I have also disabled my plugins and it does the same thing. I have tried multiple different suggestions from your help page and other solutions on the internet. If I could have some insight would be extremely welcomed, thank you and have a wonderful week.

Asked by epsorks 1 வாரத்திற்கு முன்பு

Last reply by Mandy 1 வாரத்திற்கு முன்பு

i have no idea what's happening. I've been abandoned by GeekSquad. and i can't send emails.

i write an email and it automatically goes to the outbox,.... but it never is sent. my sense is that it's trying to send emails via another browser... not firefox and it… (மேலும் படிக்க)

i write an email and it automatically goes to the outbox,.... but it never is sent. my sense is that it's trying to send emails via another browser... not firefox and it just locks it up.

Asked by lmartyn 1 வாரத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வாரத்திற்கு முன்பு

Latest version of Firefox doesn't open certain sites

After installing the latest version of Firefox on Windows 11 I can no longer view certain sites (like Allstate.com). Tried clearing data, uninstalling/disabling all exten… (மேலும் படிக்க)

After installing the latest version of Firefox on Windows 11 I can no longer view certain sites (like Allstate.com). Tried clearing data, uninstalling/disabling all extensions and addons, etc., nothing works. Previous version worked fine. Love Firefox, been using for years (before Edge and Chrome came out), still, seems to slowly getting less functional as many sites I simply need to open in Edge or Chrome. Sad as I think that Firefox is the best browser, but, if most sites are developed with Chrome/Edge in mind then Firefox will fall behind in terms of compatibility.

Asked by ahpitre 2 வாரங்களுக்கு முன்பு

Last reply by jonzn4SUSE 2 வாரங்களுக்கு முன்பு

An issue with video only with Firefox with XEye Academy

Hello, I am currently enrolled in courses on XEye Academy ("academy.XEyecs.com") and accessing their platform on my laptop using Firefox. I’m experiencing an issue where… (மேலும் படிக்க)

Hello,

I am currently enrolled in courses on XEye Academy ("academy.XEyecs.com") and accessing their platform on my laptop using Firefox. I’m experiencing an issue where videos continuously load without playing.

The issue appears to be only on Firefox on my laptop, as videos play with no issues on other browsers and even on another PC using Firefox.

I would appreciate your guidance in resolving this issue on Firefox on my laptop.

Thank you for your support!

Asked by Michael Samy 2 வாரங்களுக்கு முன்பு

Last reply by jonzn4SUSE 2 வாரங்களுக்கு முன்பு

Website doesn’t load in Firefox but works in Chrome and Edge

Hello, I’m experiencing an issue where my website https://smartstartkids.com.ua doesn’t load at all in Firefox. When I try to open it, nothing happens or I get a message … (மேலும் படிக்க)

Hello, I’m experiencing an issue where my website https://smartstartkids.com.ua doesn’t load at all in Firefox. When I try to open it, nothing happens or I get a message like “The connection was reset” or “Network error”.

The strange thing is that it works perfectly in Chrome and Microsoft Edge on the same devices and network.

Here’s what I’ve already tried: • Cleared Firefox cache and cookies • Created a new Firefox profile using firefox.exe -P • Disabled and fully uninstalled ESET antivirus • Turned off Windows Firewall • Reset DNS and Winsock via Command Prompt (ipconfig /flushdns, netsh winsock reset) • Checked proxy settings (set to “No proxy”) • Tried with HTTP3 disabled (network.http.http3.enabled = false) • Tried from two different PCs and networks — same result • The certificate shown is from “Sectigo”, not ESET, so it seems to be correct now

Still, Firefox is the only browser where this specific site doesn’t load. I’d appreciate any ideas or help!

Thank you!

Asked by Bohdan Savka 2 வாரங்களுக்கு முன்பு

Last reply by Agent virtuel 2 வாரங்களுக்கு முன்பு

why can't i

Your browser is not currently supported for streaming Live TV and DVR content with DISH Anywhere. Please use a Chrome or Safari browser to access this content. Why am I … (மேலும் படிக்க)

Your browser is not currently supported for streaming Live TV and DVR content with DISH Anywhere. Please use a Chrome or Safari browser to access this content.

Why am I getting this message and how can I resolve the problem without switching to chrome?

Asked by dicksrebro 2 வாரங்களுக்கு முன்பு

Last reply by rainfish26 2 வாரங்களுக்கு முன்பு

Why won't Weather Network videos play on Firefox? They play on "Edge".

"Weather Network" videos won't play using the Firefox browser on my Windows11 PC. There is no problem when using the Edge browser.

Asked by donsmall70 2 வாரங்களுக்கு முன்பு

Last reply by Agent virtuel 2 வாரங்களுக்கு முன்பு

Mozilla

Firefox дуже погано працює з FACEBOOK! Довго грузить сторінки, зависає на стрічці... Всі інші браузери працюють нормально!

Asked by Alex Green 3 வாரங்களுக்கு முன்பு

Last reply by Kiki [Off - Back on May 14th] 3 வாரங்களுக்கு முன்பு

my homepage aint working on firefox

My homepage kjszurko.lol wont load on my desktop firefox yet it loads on evry other browser and even phones android chrome. Mozil pls fix!

Asked by Biskup Biurko 2 வாரங்களுக்கு முன்பு

Last reply by TyDraniu 2 வாரங்களுக்கு முன்பு

Can't Open My Own Website

https://goinbali.com/ my website is still on development, but I can't open it using firefox. But it work on Edge and other chromium based browser. Already did : - di… (மேலும் படிக்க)

https://goinbali.com/ my website is still on development, but I can't open it using firefox. But it work on Edge and other chromium based browser. Already did : - disable ublock origin - updated to FF latest version

Asked by XORAG 2 வாரங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 2 வாரங்களுக்கு முன்பு

FB Messenger

I accidentally deleted the send files button on FB Messenger on Firefox. It is on other browsers but not on Firefox. How do I get the messenger send files button back for… (மேலும் படிக்க)

I accidentally deleted the send files button on FB Messenger on Firefox. It is on other browsers but not on Firefox. How do I get the messenger send files button back for messenger on firefox. I have tried uninstalling and reinstalling but it does now come back.

Asked by mike 3 வாரங்களுக்கு முன்பு

Last reply by markwarner22 2 வாரங்களுக்கு முன்பு

Accessing Website

I started recently using Directv, I created an account with success. Now I can't get into my account. I get error that "something went wrong". I can get on account using … (மேலும் படிக்க)

I started recently using Directv, I created an account with success. Now I can't get into my account. I get error that "something went wrong". I can get on account using Edge. Please advise. thanks

Asked by Bobby Baldwin 3 வாரங்களுக்கு முன்பு

Last reply by markwarner22 3 வாரங்களுக்கு முன்பு