Login not working right

Sez Firefox private networking is no longer available. I never used that and don't now. I have Mozilla VPN. I can see my profile, why does this saved site https://acco… (மேலும் படிக்க)

Asked by d s 7 மணி நேரத்திற்கு முன்பு

Last reply by Paul 48 வினாடிகள் முன்பு

lost bookmarks, settings etc after update

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked … (மேலும் படிக்க)

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked like google chrome and none of my bookmarks and settings and layouts were there. they just DISAPPEARED. i tried googling how to to fix this and for some reason every time i search it takes me to another search engine instead of google. (this is beside the main point though). I'm so frustrated right now since all my bookmarks are gone (literally having a breakdown). I tried looking through the help articles and all of them just say to use the backup profiles or that there are bookmarkbackup files in my profile folders or that firefox would download a folder with files from the old version but none of that happened. I looked into my folders for older profiles trying to find places.sqlite files but NOTHING. there is literally NO backups or profiles dated to before July 16 2025; the day it updated (shown in screenshot) and there is NO bookmarkbackup files anywhere. i have signed in to firefox prior and had my devices synced for awhile and no issues so there should have been previous profiles and data saved onto my computer. Please help, I really need my bookmarks back!

Asked by Carey 6 மணி நேரத்திற்கு முன்பு

Last reply by Paul 5 நிமிடங்கள் முன்பு

about my data, history and login detais

hi firefox, today i get an update of firefox, after updating my browser my all the saved bookmarks, history and my login details are wiped out. kindly check this why is … (மேலும் படிக்க)

hi firefox, today i get an update of firefox, after updating my browser my all the saved bookmarks, history and my login details are wiped out. kindly check this why is it happened and resolve this thing. the data saved in browser is important for me, help me to recover it

Asked by Ravi kalia 6 மணி நேரத்திற்கு முன்பு

Last reply by Paul 6 நிமிடங்கள் முன்பு

Drop Down Menu On Certain Websites Won't Work

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/govern… (மேலும் படிக்க)

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/government-id/bc-services-card/your-card/get-a-card

I realized it wasn't working so I turned off my adblocker (ublock origin), refreshed the site and still not working.

Also attempted to use troubleshoot mode and still does not work.

Cleared cache + cookies and used troubleshoot mode and nothing working still.

I lastly checked the website was working by opening the same link on chrome after all that and it works perfectly fine over there. Any ideas what could possibly be the issue?? I basically have a fresh install of firefox with no changed settings besides anything that might of been copied over from Chrome when firefox automatically asks you to migrate your stuff over, and used the troubleshoot mode + clearing cookies and cache

Asked by KoiYouu 7 மணி நேரத்திற்கு முன்பு

Last reply by jonzn4SUSE 17 நிமிடங்கள் முன்பு

I am not ale to log into https://www.talktobuona.com/ It is not Warning: Potential Security Risk Ahead

I am not ale to log into https://www.talktobuona.com/ It is not Warning: Potential Security Risk Ahead How can I log into this site? … (மேலும் படிக்க)

I am not ale to log into https://www.talktobuona.com/ It is not Warning: Potential Security Risk Ahead How can I log into this site?

Asked by Mike Andersen 7 மணி நேரத்திற்கு முன்பு

Last reply by jonzn4SUSE 29 நிமிடங்கள் முன்பு

Possible infection on Firefox

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only vari… (மேலும் படிக்க)

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

Asked by colin_obrien 23 மணி நேரத்திற்கு முன்பு

Last reply by Denys 55 நிமிடங்கள் முன்பு

Firefox refusing to open.

My copy of Firefox, installed on a MacBook Air, has suddenly decided not to open. When I click the icon I see a brief flicker on the screen but the application does not o… (மேலும் படிக்க)

My copy of Firefox, installed on a MacBook Air, has suddenly decided not to open. When I click the icon I see a brief flicker on the screen but the application does not open. Version is 140.0.4. Has anyone else experienced this?

Asked by tudogz1947 11 மணி நேரத்திற்கு முன்பு

Last reply by NoahSUMO 2 மணி நேரத்திற்கு முன்பு

Issue with Input Box on ChatGPT Using Firefox

Dear Firefox Support Team, I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to typ… (மேலும் படிக்க)

Dear Firefox Support Team,

I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to type anything into the input box ("Ask anything" field). The box would not respond to clicks or keystrokes, effectively preventing any interaction.

After switching to a different browser (e.g., Chrome), the problem disappeared, so it appears to be specific to Firefox.

Kindly look into this compatibility issue. I’m using the latest version of Firefox on [insert your operating system, e.g., Windows 10].

Thank you.

Best regards, James Tang

Asked by James Tang 7 மணி நேரத்திற்கு முன்பு

Last reply by mia.sedneser 2 மணி நேரத்திற்கு முன்பு

BookMarks all have disappeared

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it… (மேலும் படிக்க)

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it should in the help instructions. I do still have my Bookmarks tab on my tool bar. When I click on it I get a pull down menu, which does have a Manage BookMarks bar. However it is not at the bottom of my pull down menu, but at the top. When I click on the Manage BookMarks bar, instead of getting an Import and Backup Button, my pull down menu disappears, so I can not select Restore to use to get dated backups.

In the same way, I can not create new Bookmarks. When I click on Bookmark Current Tab, instead of getting the white box to enter instructions, the pull down menu disappears, just as it does when I click on Manage Bookmarks. I have never had this problem with Firefox before in all the years I have used it. I have no idea what has happened.

Asked by mintor2 5 மணி நேரத்திற்கு முன்பு

Last reply by NoahSUMO 4 மணி நேரத்திற்கு முன்பு

I Lose my sync data in firefox !

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email … (மேலும் படிக்க)

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email was deleted. This upset me greatly because I lost important data and saved websites. Please restore the deleted data. Thank you.

Asked by abd3mobaraki 1 மாதத்திற்கு முன்பு

Last reply by jonzn4SUSE 8 மணி நேரத்திற்கு முன்பு

Unable to Use Microphone in Google Meet Despite Permissions – Works Fine in Chrome

Hello, I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is speci… (மேலும் படிக்க)

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.

Asked by shreekarab5 2 வாரங்களுக்கு முன்பு

Last reply by jonzn4SUSE 8 மணி நேரத்திற்கு முன்பு

"Subject: Feature Request: Option to Download PDFs as JPGs in Firefox

Dear Firefox Team, I am writing to suggest a new feature that I believe would significantly enhance the user experience in Firefox. Currently, when we encounter a PDF f… (மேலும் படிக்க)

Dear Firefox Team,

I am writing to suggest a new feature that I believe would significantly enhance the user experience in Firefox.

Currently, when we encounter a PDF file on the web, Firefox only allows us to view or download it as a PDF. It would be incredibly beneficial if, when a user clicks on a PDF link (or during the download prompt), there was an option to choose whether to download the file as a PDF or as a JPG image.

This functionality would save users a considerable amount of time and effort by eliminating the need to use third-party online converters or desktop software to transform PDFs into JPGs. This is particularly useful for extracting images or specific pages from documents for quick sharing, presentations, or website use.

I believe this feature aligns with Firefox's commitment to user convenience and efficiency. Thank you for considering this suggestion."

Asked by Shafiqul Islam 16 மணி நேரத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 13 மணி நேரத்திற்கு முன்பு

YouTube channel confusion for comments

I have had a google account and a YouTube Channel ([email_1]@gmail.com) for decades. I recently added a new google email ([email_2]@gmail.com) and accustomed my old YouTu… (மேலும் படிக்க)

I have had a google account and a YouTube Channel ([email_1]@gmail.com) for decades. I recently added a new google email ([email_2]@gmail.com) and accustomed my old YouTube channel for [email_1]@gmail.com with the new email, [email_2]@gmail.com. On other browsers when I comment, the old YouTube account with the new email shows up as the commentor. Today, on my new Firefox browser.I discovered that the new email had created another YouTube channel which showed up as my ID for a comment on another YouTube channel. I deleted the new YouTube channel but, when I comment with the brand new Firefox browser, the old YouTube channel I deleted shows up. How can I correct that?

Asked by Dr. Raymond G. Whitham 1 நாள் முன்பு

Last reply by Dr. Raymond G, Whitham (DrZoonotics) 14 மணி நேரத்திற்கு முன்பு

https://www.xfinity.com/stream/listings/favorites no longer works - firefox 140.0.4

Connectivity to www.xfinity.com disappeared...with latest firefox 140.0.4 as near as I can tell. xfinity still works on Google Chrome and Microsoft Edge. Please fix fire… (மேலும் படிக்க)

Connectivity to www.xfinity.com disappeared...with latest firefox 140.0.4 as near as I can tell. xfinity still works on Google Chrome and Microsoft Edge. Please fix firefox browser so I don't have to go to chrome or edge. thanks!

Asked by Craig Burgi 14 மணி நேரத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 14 மணி நேரத்திற்கு முன்பு

Cookies and Site Data

Why is "Delete cookies and Site Data when Firefox is closed" checked and grayed out for me? Everytime I open the FF browser I have to relog into everything, I didn't cha… (மேலும் படிக்க)

Why is "Delete cookies and Site Data when Firefox is closed" checked and grayed out for me?

Everytime I open the FF browser I have to relog into everything, I didn't change any settings either, it just started doing this....

Asked by I.M. Fishpinger 14 மணி நேரத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 14 மணி நேரத்திற்கு முன்பு

SiriusXM not loading on page

Please explain why this page is not loading SiriusMX listening page It has in the past. Now it all it comes up with a blank page. … (மேலும் படிக்க)

Please explain why this page is not loading SiriusMX listening page

It has in the past. Now it all it comes up with a blank page.

Asked by HvyMetal 15 மணி நேரத்திற்கு முன்பு

Last reply by Denys 15 மணி நேரத்திற்கு முன்பு