பயர்பாக்ஸ் Community Forum

The newest update of Firefox makes my Windows Settings window pop up, and demands that I allow Firefox to access my location and or device.

This is unacceptable. That setting is greyed out on Win 10 machines....FIX FIREFOX. I am not buying a new computer just to use Win 11, which is nothing but spyware.

I have recently purchased a new Windows 11 computer, and want to install Firefox there and transfer all my bookmarks, passwords, etc. There are obviously quite a few Support articles on this topic, and seemingly quite a few methods to use: copy and paste profile folder, sync, the backup/restore function within Settings, etc. I'm a bit reluctant to use sync, as some users report it can be an incomplete transfer. My current profile also may contain some "corruption", so I'm reluctant to copy the entire profile folder to the new computer.

Comments by esteemed and superb contributor cor-el in this Support article: [https://support.mozilla.org/en-US/que.../1454070] therefore may be my best option. He wrote:

Note that best is to avoid restoring a full profile folder and only restore important files that are safe to restore/transfer.

   bookmarks and history: places.sqlite
   favicons: favicons.sqlite
   bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
   cookies.sqlite for the Cookies
   formhistory.sqlite for saved autocomplete Form Data
   logins.json (encrypted logins) and key4.db (encryption key/primary password) for logins saved in the Password Manager
   cert9.db for certificates stored in the Certificate Manager
   persdict.dat for words added to the spell checker dictionary
   permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
   sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder) 

My questions are: 1. Why is it "best is to avoid restoring a full profile folder"? 2. Is this the complete list of "important files that are safe to restore/transfer"? 2. In my profile folder, there are several files that start with the same file name, but then have different file extensions. For example: cookies.sqlite, cookies.sqlite.bak, cookies.sqlite-shm, cookies.sqlite-wal. Should I restore ALL these files, or just "cookies.sqlite"? 3. Is the correct procedure to copy the selected files from the "old" profile, and then paste them to the "new" profile, which presumably would overwrite files of the same name in the "new" profile? Thanks!

(Apologies for any formatting, bold text, and italicized test oddities. I selected these options for parts of this text, but am not sure I did that correctly. It would be very helpful if a question/message could be previewed prior to sending!)

Just updated Firefox desktop (Win 10 with ESU) to 140.10.0ESR and now every site I try to access gives

Secure Connection Failed An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Sites were all working fine literally right before. No other changes at all. Have restarted a few times. Have disabled antivirus and adblocker extensions. Same problem including at google.com and even firefox. Note on the About Mozilla Firefox window says " Failed to check for updates". Also cannot even use the links there to go to What's new or Firefox help etc. (Gives Secure Connection Failed error). No proxy server. Have tried turning anti virus completely off. Just a combined modem/router -- basically vanilla.

Firefox is my primary browser so this is extremely disruptive. I am using Edge to access sites and post this.. though curiously enough I noticed it gave some error when checking for updates. Do not want to do anything there or will lose complete access.

Any suggestions .. or how to go back to a previous version, if necessary. Need a workable connection to file taxes next week so this is important. Thank you.

Moderator note: This question has been edited to correct the formatting.

Just updated Firefox desktop (Win 10 with ESU) to 140.10.0ESR and now every site I try to access gives

Secure Connection Failed An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Sites were all working fine literally right before. No other changes at all. Have restarted a few times. Have disabled antivirus and adblocker extensions. Same problem including at google.com and even firefox. Note on the About Mozilla Firefox window says " Failed to check for updates". Also cannot even use the links there to go to What's new or Firefox help etc. (Gives Secure Connection Failed error). No proxy server. Have tried turning anti virus completely off. Just a combined modem/router -- basically vanilla.

Firefox is my primary browser so this is extremely disruptive. I am using Edge to access sites and post this.. though curiously enough I noticed it gave some error when checking for updates. Do not want to do anything there or will lose complete access.

Any suggestions .. or how to go back to a previous version, if necessary. Need a workable connection to file taxes next week so this is important. Thank you.

The Firefox installed on my Compaq CQ58 laptop automatically updated to version 150. I'm told by Firefox that there should be a button in the top right of the screen to activate the new free Firefox VPN tool. The button is simply not there ! How do I start the free VPN without the button ? I am located in France.

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF to wipe out my configuration, and I lost all my windows and tabs. I have gone to

    \Appdata\Roaming\Mozilla\Firefox\Proifiles\abnfpged.default

cleared all of the data therein, and restored that directory from a backup I made last Monday. But I cannot get FF to use that directory. "about:profiles" shows only two profiles, but the Profiles directory has five profiles:

03/10/2026 09:39 AM <DIR> qf00ka5x.default 03/10/2026 09:39 AM <DIR> v842ceue.default-release 04/11/2026 09:16 PM <DIR> .. 04/11/2026 09:16 PM <DIR> . 04/12/2026 03:08 PM <DIR> abnfpged.default 04/12/2026 06:29 PM <DIR> jdfj91sd.default-release-1775960183850 04/12/2026 06:48 PM <DIR> f1jq4mlq.default

Only the profiles beginning with "j" and "f1" are seen in the "about:profiles" screenshot I have attached. And I have attached a screenshot of my profiles.ini file. Also, in the abnfpged.default directory I restored, where is the list of all of my open windows and tabs? FF used to keep that in a sessionstore.jsonlz4 file, but that file is only written when FF closes. I tried to save a copy when I was having problems, but I stored the copy in the same directory, which FF changed during the re-install process. Here is my profiles,.ini file:

[Install308046B0AF4A39CB] Default=Profiles/jdfj91sd.default-release-1775960183850 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/f1jq4mlq.default

[Profile0] Name=default-release IsRelative=1 Path=Profiles/jdfj91sd.default-release-1775960183850

[Install641D10338ABA448D] Default=Profiles/abnfpged.default Default=1 IsRelative=1 Locked=1

[General]

StartWithLastProfile=1

Version=2

[BackgroundTasksProfiles] MozillaBackgroundTask-308046B0AF4A39CB-defaultagent=lnvi5jn5.MozillaBackgroundTask-308046B0AF4A39CB-defaultagent

I have not worked with the ;profiles.ini file in many years, as my FF configuration has not had problems. Thanks.

I have been using Firefox profiles for years, long before the announcement of the new profiles UI. The new profiles UI launhed with FF 144. I'm on the latest version, which is 149.0.2 and I still don't have the new UI. Specifically, I do not see my profiles in the new UI.

When FF launches I see the new UI but my profiles are nowhere to be see as you can see in the screenshots:

https://postimg.cc/gallery/tFXz00m

I have 2 profiles and they each have their own name.

Instead I am presented with 2 option "Original Profile" and "create new Profile". When I click on orignal profile, Firefox opens my default profiles which has its own original name. However, when go throught the new UI o switch profiles, I do not see my other profile. Moreover, if I click manage profiles, I don't see either of my profiles.

The only way I am able to launch my 2nd profile is the old fashiong via "about:profiles".

Why can't I see my profiles in the new UI?

On my 2nd profile, I don't even have the new profiles UI.

Why dont't I have the new profiles UI months after you launched it?

Please help!

Dragging and Dropping folders to upload on dropbox.com have worked flawlessly before Firefox 150.0

Now in Firefox 150.0, dragging and dropping a folder will result in the tab crash.

See attached image of the notice.

Note: This tab crash does not produce a crash report as nothing is shown for this tab crash on "about:crashes"

I keep getting the Firefox download page instead of the Firefox browser on my Windows 11 computer, even though I downloaded it several times after it was accidentally knocked off by some other program. How can I get it back to the Firefox browser?

Thanks so much~ dorcas

There is a perfectly functional search bar in the middle of my homepage. why do I have to search with the anything but "awesomebar"? I have made so many changes to about:config true to false false to true firefox will probably never work again properly. There should be a check box somewhere in settings to toggle this on and off. Newer is not always better

My Bellsouth email account is no longer valid and has not been valid for many years.

I have no access to it.

Please explain how i can change it?

Berry