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I tried to cancel my Mozilla VPN subscription and it keeps saying my subscription is not found yet it keeps trying to charge an old credit card of mine. How do I cancel my subscription without having any customer service reps to speak with?

I no longer need a VPN service, and I would like to cancel my subscription! Your service did a wonderful job protecting my computer, and what I do online! Thank you!

I'd like to subscribe and pay for Mozilla VPN on a PC and Android phone, but, don't want to initiate and pay for the subscription via Google Play. I'd rather manage the subscription for the service via a browser based interface on a PC, but, it seems like this is not currently possible. Is that the case?

I see someone else has already asked similary: Mozilla VPN availability on F-Droid would also be a plus.

Hi,

last year I deleted my paypal account. Before that I deleted all entries and connections to abonnements in paypal. A few days ago i received an e-mail from Mozilla that I should pay my VPN abonnement. I would like to do so, but after logging in, I was shown an error message: "Invalid payment information. There is a problem with your account. Manage payment method."

When I go to "Manage payment methods," no options for other payment methods appear, only a PayPal link. What should I do now?

Thank you for your help!

Had two Mozilla VPN subscriptions and paid for two with Visa c.c. 6/5/2026 credited to pete.loya at gmail 6/6/2026 should have been credited to linda.loya at outlook both charges were $59.88

need way to rectify Plese help,

/edited emails from public community support forum

I have paid for and tried to download VPN. It Failed . On further investigation my Mac is running ios 12.7 and is not compatible with VPN. How do I request a refund. Rod Philson [edited email from community support forum]

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,

I feel as though my accounts have been hacked and someone is logged into my mozilla account my Google account my everything I need help figuring that out and making my accounts and stuff way more secure

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United States (estimated) / Thursday, Oct 23, 2025.

Does Firefox think I'm using Win 10??? I checked my computer and it verifies that I am running Win 11 with all updates.

Call me confused. Or is this a non-issue? I ask because I'm trying to get into a member website and after I login, it takes me to a page that is for new signers ... not an existing member. Has happened several times.

Thanks,

Ron

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i need help please reconnect my facebook account as soon as possible if you need to send me references for this please

https://www.landiannews.com/archives/109793.html http://mozilla.com.cn/thread-430093-1-1.html 有传言称 Firefox 将关闭中国运营公司 (谋智火狐信息技术公司) 和终止中国版账户，中国区的论坛里面出现了莫名其妙的常见问题总结，请问是否属实？

I want to make sure my personal info is not exposed but don't know how to enlist Monitor for FREE as you advertised. A a first-time customer, how do I get my $ back??? NOTHING is explained on that site!