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White/Gray Bars appearing around edges of browser window, tried refresh/troubleshooting mode/reinstall to no avail

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They… (மேலும் படிக்க)

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They persist when the window is full size or smaller, but disappear on f11. The bars are completely unresponsive. Clicking or resizing the window doesn't seem to work inside of them. Even though the top of the window has no visible bar, there is still an unresponsive region like the other three sides and approximately 4 pixels of empty space.

When it comes to color, the bars spend about 50 percent of the time as white and 50 percent as the same gray that Firefox's dark mode uses. I wasn't able to get a screenshot when the bars were gray, but I was able to screenshot the top right and left corners when the bars were white, which I have attached.

It appears as if there are buttons of some sort poking out on the top right and left corners. If I had to guess, the top right icon looks like the "x" button on a Windows 7 window, and the top left icon looks like the red dot in the uppermost corner of a macOS window. My machine has only ever run Windows 10, and Firefox is the only application that this problem occurs in.

Restarting, using troubleshooting mode, manually removing extensions and themes, messing around with compatibility settings, running as administrator, refreshing Firefox, and reinstalling Firefox have all been unsuccessful. It really is annoying to live with this bug.

Asked by carter.d.doc 2 ஆண்டுகளுக்கு முன்பு

Last reply by SLEEPY 1 வருடத்திற்கு முன்பு

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White bar on second screen

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my m… (மேலும் படிக்க)

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my main monitor where Firefox is. The white bar is all the way from the left to the right side at the bottom of the upper monitor.

Current version 95.0.2 (64-Bit)

Anyone knows how to fix this?

Asked by tobik1 2 ஆண்டுகளுக்கு முன்பு

Last reply by SLEEPY 1 வருடத்திற்கு முன்பு

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Firefox crashes on using youtube

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a… (மேலும் படிக்க)

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a-4ce2-ac69-1e8460220329 Is there anything I can do? Thx a lot, Maike Scotland

Asked by maike9283 1 வருடத்திற்கு முன்பு

Answered by jonzn4SUSE 1 வருடத்திற்கு முன்பு

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Firefox browser opens minimized - half size.

Firefox browser opens minimized - about half size. Support article suggests a refresh, tried that and it works for the first time the browser is opened after the refresh… (மேலும் படிக்க)

Firefox browser opens minimized - about half size. Support article suggests a refresh, tried that and it works for the first time the browser is opened after the refresh and then reverts to the same size.

Another suggestion was to delete the xulstore.json file as it may be corrupt. Done that several times. Each time, that solution works for the first time the browser is opened. Beginning with the second time, the behavior returns.

I have also tried uninstalling and reinstalling Firefox. Same result. Works for the first time the browser is opened.

I have no extensions or plug-ins installed other then what exists from the default browser. I am running the current version of Firefox, Windows 11, fully updated system with plenty of RAM and disk space.

Thanks!

Asked by Tim Martin 1 வருடத்திற்கு முன்பு

Answered by Terry 1 வருடத்திற்கு முன்பு

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Downloads Drop-Down menu mystery and Zoom glitch

I think I may have a ghost in my desktop. 2 events happen with firefox that have followed from a previous pc build. At seemingly random times if Firefox is open and the… (மேலும் படிக்க)

I think I may have a ghost in my desktop. 2 events happen with firefox that have followed from a previous pc build. At seemingly random times if Firefox is open and the visible tab has text, as in is not a full tab video stream, all of the text and images will shrink in size and spacing. This is independent of the zoom function as it remains at 100. Zooming to make text larger again looks weird and bulky, refreshing the page however will restore it. This glitch happens even if another application has focus, even if it is fullscreen exclusive. I haven't been able to figure out what kind of shortcut, command, or addon might possibly be able to do this.

The drop-down mystery happens when the visible tab is a full tab stream. Again even if another application has focus, the download drop-down appears and stays until I click somewhere. I've only seen it appear once and it does not look like when I choose to click the drop-down button. The size of the drop-down changed a couple to several times, and I believe the first download item appeared to be highlighted in dark blue, something I can't reproduce with my mouse or keyboard, it only highlights a different color grey. This one makes me nervous as it could possibly be something activating a download and then immediately deleting it from history? I only just recently learned the the menu will appear automatically when downloading something.

I've tried reinstalling Firefox. I don't notice this on edge, though I only have to use it a fraction of the time. I've never noticed any extra commands or text appear that I didn't type or direct in other applications. This somehow shows up after a fresh windows 10 install, and have since replaced keyboard & mouse. I've tried leaving a keylogger over long periods and it never shows anything. I refuse to leave Mozilla, any help is greatly appreciated. Thank you for reading this far :)

Asked by GentlerGiant 2 ஆண்டுகளுக்கு முன்பு

Answered by Terry 2 ஆண்டுகளுக்கு முன்பு

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Cannot load firefox page

Cannot load Firefox page error comes up saying " www.searchgoose.com " PR_END_OF_FILE_ERROR what has to be done to rectify this ? … (மேலும் படிக்க)

Cannot load Firefox page error comes up saying " www.searchgoose.com " PR_END_OF_FILE_ERROR what has to be done to rectify this ?

Asked by terry.raven 1 வருடத்திற்கு முன்பு

Answered by Terry 1 வருடத்திற்கு முன்பு

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Firefox 98.0.2 browser window messed up

Since the latest update the whole browser screen is messed up. Elements are moving as I move the mouse, even the Bookmark menu and site controls. Tried to reinstall, no … (மேலும் படிக்க)

Since the latest update the whole browser screen is messed up. Elements are moving as I move the mouse, even the Bookmark menu and site controls. Tried to reinstall, no luck.

Asked by lyzzard87 1 வருடத்திற்கு முன்பு

Answered by lyzzard87 1 வருடத்திற்கு முன்பு

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Firefox Problems Accessing Websites

I've posted this problem before and did receive replies attempting to help. Unfortunately, the problem has continued for a long time (I think at least a year). I freq… (மேலும் படிக்க)

I've posted this problem before and did receive replies attempting to help. Unfortunately, the problem has continued for a long time (I think at least a year). I frequently can't access websites (e.g. Yahoo Mail) using Firefox but can using Edge or Brave. With Firefox, I get the following error message:

"Secure Connection Failed An error occurred during a connection to login.yahoo.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I had hoped that the problem would be solved by a Firefox update but that has not happened.

I also regularly get the message "No Internet Connection" while using Firefox but, when I use Edge or Brave while the error message is displayed, there is Internet connection.

I'm using the latest versions of Firefox and Windows 10 Pro.

I've used Firefox for many years and really don't want to have to switch to, say, Brave.

Ed

Asked by edrcpa 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

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History will not delete!

History, will not delete recent history! It will only delete everything only. This started after upgrading to Firefox Browser 98.0.2

Asked by sirloulouie 1 வருடத்திற்கு முன்பு

Answered by Terry 1 வருடத்திற்கு முன்பு

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Black pixels on screen?

So for the past few days I've had this issue where I get these black boxes all over my browsing window that won't go away and make using the browser very difficult. I've … (மேலும் படிக்க)

So for the past few days I've had this issue where I get these black boxes all over my browsing window that won't go away and make using the browser very difficult. I've tried other browsers and have not had a problem, it's only firefox. I've done all of the technical things I can think of (clearing cache, resetting the browser, restarting my computer, completely uninstalling firefox and all data on my computer and then reinstalling) and nothing has worked. I can get the browser to run fine in troubleshoot mode but I'm unsure of what to do next to fix it. I've included a picture of the issue.

Asked by mayakw2 1 வருடத்திற்கு முன்பு

Answered by Terry 1 வருடத்திற்கு முன்பு

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Tabs Not Reopening

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution? True or False? If this box is checked I c… (மேலும் படிக்க)

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution?

True or False? If this box is checked I can quit Firefox altogether which tabs still open, and those same tabs will automatically load again upon reopening Firefox.

(Upon writing back, please refrain from thanking me for anything.)


Asked by meowface.sam.ux 2 ஆண்டுகளுக்கு முன்பு

Last reply by Chris Ilias 1 வருடத்திற்கு முன்பு

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"Remove Ad Blocker"

When I try to access the following site, the sound will not work. A "Remove Ad Blocker" window shows up. https://www.kxl.com/shows/markley-van-camp-robbins/ I am lookin… (மேலும் படிக்க)

When I try to access the following site, the sound will not work. A "Remove Ad Blocker" window shows up.

https://www.kxl.com/shows/markley-van-camp-robbins/

I am looking for a way to "Remove Ad Blocker" from this site.

Scott 04/04/22

Asked by solsen2 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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Top Right dead region

Everything on the top right(of yellow region) doesn't work, "Window Close" "Maximize" "Minimize" "Sandwitch" etc The bookmark start , the bookmarkbar until the "New Fold… (மேலும் படிக்க)

Everything on the top right(of yellow region) doesn't work, "Window Close" "Maximize" "Minimize" "Sandwitch" etc

The bookmark start , the bookmarkbar until the "New Folder" folder and everything else works.

I have disabled all addons but the problem still persists.

Asked by Raphael Miranda 1 வருடத்திற்கு முன்பு

Answered by Raphael Miranda 1 வருடத்திற்கு முன்பு

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How to uninstall Adguard Personal CA.

I just installed Adguard. Now I can't access many sites that I always have. How can I uninstall it?

Asked by bsk.lucas 1 வருடத்திற்கு முன்பு

Answered by 4quige 1 வருடத்திற்கு முன்பு

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Sites not loading with Google Fonts APIs, CDNs, etc.

Running Firefox 98.0.2 (64-bit) Mac OS Monterey 12.2.1 (21D62) Many websites are not loading at all or taking many minutes to load (bankofamerica.com, maps.google.com, e… (மேலும் படிக்க)

Running Firefox 98.0.2 (64-bit) Mac OS Monterey 12.2.1 (21D62)

Many websites are not loading at all or taking many minutes to load (bankofamerica.com, maps.google.com, etc.) Maps.google.com does not even load on Firefox.

Usually indicates 'waiting for fonts.google.' in the lower left hand corner, but site never loads. This is happening more frequently, on more and more websites.

Google Chrome has 0 issues loading the same websites. Firefox specific issue independent of ISP. Tried restarting, updating, etc. No luck.

Asked by stevenrkn 1 வருடத்திற்கு முன்பு

Answered by stevenrkn 1 வருடத்திற்கு முன்பு

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Netflix overheating Firefox

Hi. I've noticed in the last few months that my Mac Book Air overheats badly after just 20 mins watching Netflix. I've had it checked and the insides are clean and the fa… (மேலும் படிக்க)

Hi. I've noticed in the last few months that my Mac Book Air overheats badly after just 20 mins watching Netflix. I've had it checked and the insides are clean and the fan is fine. Thanks.

Asked by Seb 2 ஆண்டுகளுக்கு முன்பு

Answered by Seb 2 ஆண்டுகளுக்கு முன்பு

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Tabs do not load

After opening the browser I can click links and open new tabs perhaps two or three times. Thereafter, a new tab opens with the link in the address bar but nothing happen… (மேலும் படிக்க)

After opening the browser I can click links and open new tabs perhaps two or three times. Thereafter, a new tab opens with the link in the address bar but nothing happens... refreshing, highlighting the link and pressing enter and even selecting the drop down does nothing. I need to close the browser and start again every time.

I don't know if this is related but the issue only arose after installing Mozilla VPN last month (although there have been a couple of Firefox updates since then too).

The screenshot shows the back/forward/refresh icons greyed out and nothing happening (this, ironically, was me trying to access the Support page).

Any advice?

Asked by Iain 1 வருடத்திற்கு முன்பு

Answered by Iain 1 வருடத்திற்கு முன்பு

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Firefox keeps crashing

Firefox keeps crashing for the past two months, at least 30% of the times I have opened, it has crashed. Why is this happening, and what are you going to do to make it s… (மேலும் படிக்க)

Firefox keeps crashing for the past two months, at least 30% of the times I have opened, it has crashed.

Why is this happening, and what are you going to do to make it stop.

Asked by syedimran1 1 வருடத்திற்கு முன்பு

Answered by ARMAN KHAN 1 வருடத்திற்கு முன்பு

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download popup not opening when clicked

Hello! Sometimes when I download something, when I click on the download icon in the toolbar, the download popup doesn't appear. I can fix this by restarting firefox or o… (மேலும் படிக்க)

Hello! Sometimes when I download something, when I click on the download icon in the toolbar, the download popup doesn't appear. I can fix this by restarting firefox or opening a new window. Why does this happen? I am using Linux Mint Cinnamon 20.3

Asked by -elison- 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

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Bad certificate error caused by missing www in URL

When clicking on a link that does not include "www." in the URL, I am presented with an error SSL_ERROR_BAD_CERT_DOMAIN. But the certificate is good. the problem was the… (மேலும் படிக்க)

When clicking on a link that does not include "www." in the URL, I am presented with an error SSL_ERROR_BAD_CERT_DOMAIN. But the certificate is good. the problem was the URL that did not include the "www."

This would be an easy fix! Just add "www." to the URL if it is missing. It could eliminate user confusion if they do not understand.

Just a suggestion

Asked by bikermagi 1 வருடத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு