பயர்பாக்ஸ் Community Forum

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the backup codes and I even get the email confirming the recovery phone number was added. On the Mozilla accounts page 2FA turns to enabled. (I'm on Windows11 with latest Firefox browser version)

However after a simple refresh, it turns back to disabled. I repeated the process and same thing happens. Same even on Firefox Android. What could be the issue here?

I keep getting messages from Firefox to confirm account with the code. Looks like somebody keeps trying create an account with my e-mail address. I never hit confirm and I just delete the message. I keep changing my password.

Please help me change my email address. I lost access to the old email i am using as primary. Problem is i cannot make any change to my account without changing my primary email

How does one scan a QR code while using a PC? I thought I had set up Two-Step Auth a long time ago, then I realized I wasn't being asked for a code. After reading the instructions, I am very confused on How to SET UP the TWO-STEP authentication code.

Why do I need to use a 3rd party app to set up Two-Step?

Thanks for your help, Rhon

Hi!

I'm unable to setup my Two-step authentication on my account. Everytime i do it i do the following steps:

Click to add Two-step authentication Scan the QR code with Ente Enter the code that is generated Download and copy the backup code Enter the copy code

Then i get the following message: "There was a problem enabling two-step authentication. Check that your device’s clock is set to update automatically and start over."

Must have done this like 5 times now and it's always the same. I have checked that the clock it set to automatic. I have tried 3 different computers and 1 phone, it's always the same.

What can i do about this?

Hi, i am trying to upload a Firefox extension, it is my first one and i am trying to upload it. I however cannot get it to work as the code my authentication app does not work. I have tried several authentication apps but i am always returned with the same error message whenever i enter in my code. "Invalid two-step authentication code". Is their a fix to this, so far i tried using google authenticator and DuoMoblile. Thanks

I have Mozilla Firefox as my browser on my i phone. I noticed an exclamation symbol saying" enter your PW to connect". I go to firefox.com/pair on my desktop. I navigate to the QR code and take a picture. I confirm the desktop with the i phone. Then it asks for 2 step verification code from an authenticator. I don't get one. So I download an Authenticator app. And nothing shows up there either. The problem is getting a code from an authenticator to complete the process. What should I do?

When setting up 2fa. I scan the QR code. Enter the 6 digit pin generated by google authenticator. Download my backup codes and enter 1 when prompted then firefox says sync time and try again. I am running Ubuntu and have an android phone. Ubutu is set to automatic date. time and timezone. My phone is also set to automatic date&time. I have enabled seconds display on Ubuntu and phone the are synchronized to the second. I have tried this on multiple computers. Google authenticator works with all 9 other 2fa logins I use it for. I have tried many times and asked AI what I'm doing wrong Grok said I am not doing anything wrong after walking through the entire process. I have tried clearing cache and deleting cookies, signing out and back in without success. Please help I use firefox as my password manager and love it but want it to be as secure as possible.

thank you very much. Thomas