பயர்பாக்ஸ் Community Forum

Reporting a bug:

"Firefox can’t update your languages right now. Check that you are connected to the internet or try again." but - Connection is established, INDEED!

German language pack not available :( manually downloaded verisons of german Language pack are incompatible.

please fix.

I installed Firefox on a fresh Win 11 install, and most of the the favicons are still generic on the Home Page several days later. Facebook, Ebay and Youtube are the only ones that appear consistently, sometimes other will display, but then be gone again the next time the app is launched. All other links just have the generic letter icons.

I tried deleting the 3 favicon files in the Profiles folder, but it did nothing. I've tried manually re-adding the links, still nothing. I removed the "S" from "https;//" and still nothing. The favicons all show up on my other machines which use Firefox on the same user account, so it is not a problem with the websites themselves.

Not sure if its related, but upon installing Firefox on this machine, it made Firefox on my Mac desktop absolutely freak out. I had to make a significant number of changes over the course of hours to fix everything, so many relating to favicons alone that I don't know what actually fixed it.

What else can I do to try and get these working? Why does Firefox apparently struggle with this particular feature across multiple OSes?

Thanks.

Hi, just to say, sorry, I’m an absolute idiot, I don’t understand tech at all. I have a VPN, privacy badger and ublock origin. These issues continue whether these three things are turned off or not, so I believe it must be to do with my Firefox settings.

Everything was fine, but now all of the sudden, certain elements of pages will not load.

So for example, today I tried to go to Gizmodo and look at a Star Trek page. Cool. https://gizmodo.com/star-trek-day-announcements-include-a-lego-collaboration-and-a-youtube-kids-series-2000655142

This is not the only site, just an example.

Clicked the comment button to see what people are saying. It won’t load the comments. The comments are completely blocked. They don't exist. When I try to look at the comments, it just shows me another part of the webpage, can't even see the comments.

Thought it was just this site, but then today I was on a plastic surgeon site in Europe to make a payment and it wouldn’t load the payment page.

I tried turning off badger and unblock to make the payment, and it didn’t work.

Honestly I really have no idea what the problem is, I know I’m doing something stupid but I don’t know what it is or how to figure out.

Any help on figuring out what’s going on or where the hiccups for these might be would be welcome.

Thank you!

Ever since upgrading to Windows 11, my Firefox installation has occasionally been unable to resolve domain names of some websites. Example domains:

• apps.powerapps.com
• static.cdninstagram.com
• google.com

As I was trying to debug this, I discovered that the DNS resolution and connection timings are just over 30 seconds (see the attached image). This is highly unusual.

• The issue does not occur with other web browsers on my computer (i.e., Microsoft Edge).
• The issue has persisted across reboots.
• I have already reinstalled Firefox (and wiped the temp files and appdata profile before installing again).
• The issue does not occur with other devices on my home network.
• DNS over HTTPS has been manually disabled.
• Changing DNS resolvers in my Windows settings does not fix the issue.
• The issue is still present with a fresh, unmodified installation of Firefox.

Any help would be greatly appreciated! I love Firefox and do not want to switch to a different browser.

I've been a very long time Firefox user, and have for many years been aghast at how prominently Firefox promotes a virulently antisemitic paper called "The Guardian" on its recommended stories. Every time I see it, I thumbs it down, and have been doing so for years, hoping that eventually the algorithm would stop recommending that junk to me. I have NEVER clicked a link to "The Guardian" from the recommended stories page either, not even once. I'll often see 2-3 links from this virulently antisemitic paper and thumb each one down. Why does the algorithm keep recommending it to me? I know that I can turn off Recommended stories, however I like the content, and have found a lot of interesting stuff through it. Why is Firefox relentlessly pushing Nazis propaganda?

(If you don't think The Guardian pushes virulently antisemitic Nazi propaganda, I would be happy to share links demonstrating how it does exactly that, but since this is a new account, I don't want the algorithm to think I'm spamming.)

I am unable to locate the setting Enable Link preview. I am using Firefox 142.0 on Windows 10 Home 22H2. This setting does not appear under Settings>General>Browsing. Are there other settings that are required to enable this facility?

I just had another credit card get fraudulent charges. I have no clue how they are getting my card numbers, I have pulled all but 1 from anywhere online, but they just got another one. I couldn't get Mozilla VPN to work it just quit working at all. I turned Pocket off but I'm still getting 17 to 18 instances of Firefox. Dont know where to go now. Thinking of pulling the plug and starting over.

It has always been the case that when I closed Firefox, it asked if I wanted my open files saved and reopened when I opened the browser again. I needed to restart my laptop and I decided to close Firefox first. It asked if tabs should be saved and I said yes. After I restarted the laptop and reopened Firefox, all of my open tabs (I think about 35) were gone. Can I get them back?

I've had increasing issues with Firefox performance over the past month or so. I kept hoping an update might fix things but it's getting to the point I need to use Chrome much of the time now. I read the help article for websites not opening with Firefox but opening with another browser and had already done most of the things: clearing data and cache. I don't know what proxy is but I looked at my Chrome settings and changed Firefox to match (automatically detect settings). Nothing has helped. Sometimes a site won't open and sometimes I get into a website and then a random page within the website won't open. I have only a few pages open at a time. It might have started at some point after adding Facebook container to the extensions. Other extensions are: Duck Duck Go, Malwarebytes, Google Analytics opt-out, Read Aloud and U-Block Origin. Any help appreciated. LC

I'm a user of the new "Ask AI" feature in Firefox, and while I appreciate the convenience of having an AI assistant in the browser, I've noticed a significant limitation that prevents the feature from being truly useful.

The Problem

Currently, when you right-click and select the "Ask AI" option, the prompt sent to the chatbot only includes the selected text and the page title. It completely omits the page's URL. This is the prompt that is sent:

* * I’m on page “<tabTitle>Get Support | Mozilla Support</tabTitle>” with “<selection></selection>” selected.

• * Please summarize the selection using precise and concise language. Use headers and bulleted lists in the summary, to make it scannable. Maintain the meaning and factual accuracy.

This is a major issue because without the URL, the AI cannot access the full context of the page. It can't scrape the content, analyze the structure, or understand the full context of the selected text, which is often crucial for generating accurate and comprehensive summaries or answers. The feature, as it is, relies entirely on the user manually selecting a large block of text, which is clunky and often insufficient.

Proposed Improvements

   Include the URL in the Prompt: The most critical improvement would be to automatically include the page's URL in the prompt sent to the AI. This would allow the AI to properly "see" and interact with the full page, making tasks like "Summarize" much more effective.

   Allow Custom Prompt Editing: A second, highly beneficial feature would be the ability for users to customize the prompt before it's sent. This would give users more control over the AI's output and enable more creative and specific uses of the feature beyond the pre-set options. This would also allow users to manually insert the URL if needed, as a workaround for the current limitation.

These changes would transform the "Ask AI" feature from a novelty that only works on selected text to a genuinely powerful tool for research, content analysis, and productivity.

Thank you for considering this request.

When trying to print something using Firefox it automatically wants to print 2 copies, despite refreshing, rebooting, reinstalling and checking browser settings. This issue does not occur with other web browsers such as Microsoft Edge.

So I just noticed an odd thing today. In the URL bar there is a new icon listed as 'add to taskbar' and 'toggle reader view'. The former interests me more than the latter. I get the idea behind it, but it's not really for me. Is there a way to remove these from the URL bar? I looked in settings, but didn't see anything. So if it's not there, I'm guessing it needs to be fixed in about:config? If so, where do i look for these?

I'm including a screenshot of the icon in question.

I AM SENDING TWO SCREENSHOTS IN ORDER FOR YOU TO SEE WHY I AM SAYING GOOD BYE TO FIREFOX OVER 4000 OF RESOURCES AS YOU CAN SEE AND FIREFOX HAD 4 TABS OPEN ALL OF THEN JUST OPENED UP SO THEY WERE NOT YET CONNECTED TO ANY WEBPAGE.

I CANNOT SPEND HOURS TRYING TO FIX THIS

SO I AM MOVING TO ANOTHER BROWSER

I JUST WANTED TO SAY CIAO

Hi all,

I’ve been experimenting with Firefox’s new AI chat integration and adding custom prompts via `about:config` using `browser.ml.chat.prompts.#`.

Right now, prompt values are static JSON strings, like:

```json {"label":"Answer","id":"answer","value":"Answer selected question"} ```

This works great for fixed text, but there’s no way to dynamically include useful context like the **current page URL**.

For example, I’d like to create a prompt like:

```json {"label":"Summarize w/ URL","id":"summarize_with_url","value":"Summarize this selection. Page URL: {{url}}"} ```

…but currently, `{{url}}` (or similar placeholders) isn’t supported, and the AI chat doesn’t automatically pull the page URL as context.

This means I either have to manually copy/paste the URL or use a separate bookmarklet workaround, which breaks the smooth workflow.

• • Feature request:**

• Add support for variables like `{{url}}`, `{{title}}`, or `{{selection}}` in `browser.ml.chat.prompts`.
• This would make prompts far more powerful and let AI chat automatically reference page context.

Has anyone found a hidden about:config trick for this, or can this be added to Firefox’s roadmap?

Thanks!

I have been using Dashlane Password for a long time. For several weeks it hasn't worked. The program used to ask for my address and master password, but it no longer does. Now it asks for a code number of 6ix digits instead, stating that the number has been sent to my address. However, I never receive the number. My address has never changed and is the first thing it asks for. Then, no code arrives.I have sent many requests, including specifics about the change and lack of access, but have not gotten a reply to any. I think Dashlane died and customer support also did. My 147 passwords, financial information, personal address and SSN are all still there at Dead Dashlane. If they won't answer Mozzilla either at least I tried.