Firefox Continually Crashing . . .

Machine: Dell Inspiron 15 5567 CPU: Intel i5-7xxx Op Sys: Ubuntu 24.04.1 Firefox version: Flathub 130.0 For the past 2 weeks Firefox has been repeatedly crashing soon af… (மேலும் படிக்க)

Machine: Dell Inspiron 15 5567 CPU: Intel i5-7xxx Op Sys: Ubuntu 24.04.1 Firefox version: Flathub 130.0

For the past 2 weeks Firefox has been repeatedly crashing soon after going on to certain sites or trying to apply my 2FA authenticator add-on.

Suddenly there's a screen shudder and a new window opens, inviting me to submit a crash report. See attached image.

I do not believe that this is down to Ubuntu 24.04 upgrade done at end of August.

But it's enough for me to largely go over to Chromium and Firefox Dev Ed.

If Mozilla don't act on this crashing I can see its market being lost fairly fast.

Asked by tamjk 1 மாதத்திற்கு முன்பு

Last reply by paulparker 1 மாதத்திற்கு முன்பு

the past 4 producers have told me they cant hear me. its a firefox issue

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me an… (மேலும் படிக்க)

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch to google and firefox because it was clearly a firefox issue. someone on their end fixed it. it was working for a while. now its back to people not being able to hear me again when its not a me problem. i keep reporting it and its not being fixed. how do i escalate this? why does this keep having every few months?

zero issues on google chrome browser while video chatting. zero issues on zoom. its firefox's google videochat that people cant hear me. feels like a repeat issue of what happened months ago when the issue wasnt with me. please fix this again

Asked by rachelcenter 1 மாதத்திற்கு முன்பு

Last reply by jonzn4SUSE 1 மாதத்திற்கு முன்பு

Bank of America pay bills screen

kregstein Oct 3, 2024, 15:15 CST I can login to B of A and do everything except reach the make payment page on my PC desktop. I've cleared cache and cookies per B of A … (மேலும் படிக்க)

kregstein

Oct 3, 2024, 15:15 CST

I can login to B of A and do everything except reach the make payment page on my PC desktop. I've cleared cache and cookies per B of A instructions but it doesn't help. I can get there on my iPad's Firefox, however. They said to contact you.

Asked by kregstein 3 வாரங்களுக்கு முன்பு

Last reply by dmehic 2 வாரங்களுக்கு முன்பு

Desktop disable youtube mini player

This just started happening. I can't find any related youtube settings. Everything setting in Firefox related to picture in picture is unchecked.

Asked by noel_envode 1 மாதத்திற்கு முன்பு

Last reply by cor-el 1 மாதத்திற்கு முன்பு

Bookmark-Bar not shown in fullscreen mode with newer firefox version

Hi all I like to show the bookmark toolbar in fullscreen mode. I have enabled "show always" but it does not show in fullscreen mode. On old firefox versions i could creat… (மேலும் படிக்க)

Hi all I like to show the bookmark toolbar in fullscreen mode. I have enabled "show always" but it does not show in fullscreen mode. On old firefox versions i could create a userChrome.css file and then it worked. But it looks like this is not possible with never (130.0.1 ATM) versions. May be the code has changed? This was my "old" css code wich is still working with firefox-esr: /*

  Override hiding of Bookmarks Toolbar in F11 full screen
  when you roll down the tabs/main toolbar 
  • /
  1. navigator-toolbox[inFullscreen="true"] #PersonalToolbar {
 visibility: unset !important;

}

Hint: toolkit.legacyUserProfileCustomizations.stylesheets is set to true.

Maybe someone has a solution how to show bookmars in fullscreen.

Asked by originalraven 1 மாதத்திற்கு முன்பு

Last reply by ThePillenwerfer 1 மாதத்திற்கு முன்பு

Firefox Root Certificate Expiration: Questions & Tips for Updating

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s … (மேலும் படிக்க)

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

Asked by Lucas Siebert 3 வாரங்களுக்கு முன்பு

Last reply by vtay 1 வாரத்திற்கு முன்பு

This video file cannot be played.(Error Code: 102630)

This video file cannot be played.(Error Code: 102630). - This is the error i get when i try to play this movie . Context : - I upgraded to the latest version of f… (மேலும் படிக்க)

This video file cannot be played.(Error Code: 102630). - This is the error i get when i try to play this movie .

Context : - I upgraded to the latest version of firefox and i also connected my dns to nextdns recently. - I use arch linux and firefox on linux. - Previously all the videos on the site were playing nicely but now it has started showing this error. - I have tried many solutions such as :- 1. Clearing cookies, cache,etc and refreshing firefox . 2. Installing media codecs onto my pc using console. 3. Deactivating the dns and disabling hardware acceleration. 4. Restarting my pc but nothing works.

I was wondering if someone has a solution to this.

Asked by Flatroll 1 மாதத்திற்கு முன்பு

Last reply by NoahSUMO 1 மாதத்திற்கு முன்பு

Firefox is not Downloading fonts for websites

Certain websites I visit will fail to display custom fonts, unless I clear cookies, where it works fine until I refresh the page, either by signing back in, or reloading.… (மேலும் படிக்க)

Certain websites I visit will fail to display custom fonts, unless I clear cookies, where it works fine until I refresh the page, either by signing back in, or reloading. the screenshots I have are of https://developer.android.com/studio/install this is one of the sites that gives me the issue. I have tried disabling all of my extensions, and it still doesn't fix the issue. Any help would be appreciated.

Asked by andrewkropf401 2 வாரங்களுக்கு முன்பு

Last reply by cor-el 2 வாரங்களுக்கு முன்பு

big problem with password after cclaner clean

Bonjour Suite a un nettoyage avec CCLANER sur mon PC je ne voie plus mes mots de passe sur mon navigateur . J'ai pourtant option "mots de passe enregistrer" est bien d… (மேலும் படிக்க)

Bonjour

Suite a un nettoyage avec CCLANER sur mon PC je ne voie plus mes mots de passe sur mon navigateur .

J'ai pourtant option "mots de passe enregistrer" est bien désactiver sur cclaner

en regardant dans mon profile je vois bien mes fichier logins.json et key4.db et je vois bien mes identifiants crypter à l’intérieur .

Je ne sais pas quoi faire j'ai des donnée inestimable .


merci de votre aide

Asked by omar59100 4 வாரங்களுக்கு முன்பு

Last reply by cor-el 4 வாரங்களுக்கு முன்பு

Constantly signed out of various websites, requiring verification everytime despite all the changes with history and cookies

Hi, I had the idea to try Opera browser as I saw various videos about it. Firefox does slow me down at times even though it's what I have used for years. Soon after, I d… (மேலும் படிக்க)

Hi, I had the idea to try Opera browser as I saw various videos about it. Firefox does slow me down at times even though it's what I have used for years.

Soon after, I defaulted back to using Firefox but the settings must have gotten changed. Everytime I wish to log in to any site, I have to type in my email again. The passwords usually are the old ones that show up.

With Amazon for instance. I must sign in and verify with codes sent to my mobile few times a day. I have searched for help online and gone through the cookies and history and privacy settings, turn this on or that off, don't do this and don't do that. Despite all that, the sites don't remember my email logins. If I go from voucher code to another site, it doesn't remember my credentials, so I don't get the deal or voucher. Amazon on my mobile works perfect but on my laptop, it's just a nightmare to have to sign in and verify each time. Outlook refuses to recognize my password most times and so it goes on.

If I cannot fix this asap, I will then have to remove Firefox as a browser altogether and find anything else that works! Please advise. Last time I reached out to Firefox, I never heard back! Fingers Crossed x

sharad

Asked by sharad1 3 வாரங்களுக்கு முன்பு

Last reply by NoahSUMO 1 வாரத்திற்கு முன்பு

new annoyance

How can i disable the new annoyance, double tab view, what's with that? Can i delete the feature, yes or no?

Asked by wagda747 4 வாரங்களுக்கு முன்பு

Last reply by ThePillenwerfer 3 வாரங்களுக்கு முன்பு

Assistance Required for Mozilla Firefox Profile Creation Error Despite Reinstall and Profile Reset Attempts

Dear Mozilla Firefox Support Team, I hope this email finds you well. I am writing to seek assistance regarding an issue we have been facing with Firefox. After some days … (மேலும் படிக்க)

Dear Mozilla Firefox Support Team, I hope this email finds you well. I am writing to seek assistance regarding an issue we have been facing with Firefox. After some days of usage, Firefox prompts us to create a new profile, and the browser does not function as expected unless we do so. Here are the details: • We have installed the latest version of Mozilla Firefox several times (2-3 times). • We have also created new profiles, but the issue persists. • Despite these efforts, the error to create a new profile continues to reoccur. Could you kindly assist us in resolving this issue? Any guidance or troubleshooting steps would be greatly appreciated.

Asked by manik.borvadkar 2 வாரங்களுக்கு முன்பு

Last reply by cor-el 1 வாரத்திற்கு முன்பு

My tools bar is broken

Hello,

My tools bar is reset with broken settings on every restart

Asked by nicolas14 1 மாதத்திற்கு முன்பு

Last reply by m3zcal 1 மாதத்திற்கு முன்பு

PDF Legal Size Printing Problem

The most recent update to Firefox, on each of our four Windows 10 systems, has a new glitch when printing PDF files. The particular files we're trying to print are in LEG… (மேலும் படிக்க)

The most recent update to Firefox, on each of our four Windows 10 systems, has a new glitch when printing PDF files. The particular files we're trying to print are in LEGAL SIZE format, and Firefox is compressing the text into a size that only uses half the page. This is true whether or not we select LEGAL SIZE in the printing interface, and regardless of the "Scale" setting. We had to switch over to printing these files with Adobe Acrobat, which worked fine.

Asked by Anan 1 மாதத்திற்கு முன்பு

Last reply by jonzn4SUSE 1 மாதத்திற்கு முன்பு

Restore bookmarks

I had to reset windows 11, all my files were kept ,including the history in firefox but the bookmarks of 10 years of work were deleted. I tried to restore it but there is… (மேலும் படிக்க)

I had to reset windows 11, all my files were kept ,including the history in firefox but the bookmarks of 10 years of work were deleted. I tried to restore it but there is no old version in my computer after the reset. iI am vey sad. please contact me in [email address] for help thank you

Asked by Li 55 1 மாதத்திற்கு முன்பு

Last reply by cor-el 1 மாதத்திற்கு முன்பு

How to import bookmarks and extensions from Firefox 115.16.1 to Firefox ESR

I have updated Firefox from 115.16.1 to Firefox ESR because I use a Mac running OS 10.13.6. Is there a way, hopefully an easy way, to import all of the bookmarks and exte… (மேலும் படிக்க)

I have updated Firefox from 115.16.1 to Firefox ESR because I use a Mac running OS 10.13.6. Is there a way, hopefully an easy way, to import all of the bookmarks and extensions I was previously using in 115.16.1 to ESR. Hope so. Thanks!

Gary

Asked by gs2046342 3 வாரங்களுக்கு முன்பு

Last reply by TyDraniu 3 வாரங்களுக்கு முன்பு

FORGET button set 2 hours, but deleted EVERYTHING

Hello- seriously doubt there is any help for this, but I can't be the only one this has happened to: I wanted to delete the last 2 hours of a firefox session only- the … (மேலும் படிக்க)

Hello- seriously doubt there is any help for this, but I can't be the only one this has happened to:

I wanted to delete the last 2 hours of a firefox session only- the session has been ongoing for a month, with 100 of what were - to me- important tabs open. Session Restore on FireFox was turned on and it always works.

But tonight, I wanted to delete only about last 2 hours of history. So I thought to use the FORGET button. I set the app to 'forget' the last 2 hours of browsing history. And hit the button. and: ALL tabs- All tabs- every one for last month- Gone in a blink. Gone.

Perhaps the onus is, at least inn part, on me: This exact issue happened to me before- but I guess i had cast that soul-killing memory out of my mind; at least, till a few years later, tonight, when it just happend again.

But- It's been years !! And the forget button is still a catastophic trap, still luring fools like me, hiding in plain sight as a button on FF toolbar. That's true- right on the toolbar is a helpful, harmless-looking button that can ruin your life.

A catastrophy that has been built into FireFox for years- and still not fixed.

I did think that if the button had a problem years ago - and in a different version of Windows [last time it happened I was using XP], must be fixed by now- Honestly- I did think that.

-Has anyone else experienced this utterly demoralizing experience with FireFox "forget"?

-Is there any hope to recover the last session? [There are NO Profiles at all now, saved in the "Profiles" folder]

Again- any hope? Anyone else have this problem?

It's been years! Why is this MAJOR minefield even still prosperng in Firefox?

Asked by aceexploration 1 மாதத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 மாதத்திற்கு முன்பு

Are you f*cking serious if a password reset deletes all passwords and bookmarks?

I did a clean Windows reinstall on my computer and I forgot Mozilla account password, so I asked a password reset. It went fine, but my bookmarks and password were not sy… (மேலும் படிக்க)

I did a clean Windows reinstall on my computer and I forgot Mozilla account password, so I asked a password reset. It went fine, but my bookmarks and password were not syncing. I thought sync server is slow or similar, but nothing happened after 2-3 hours.

I searched on Google and found that a password reset deletes everything.

Developers! Are you f*cking serious if you don't warn the users when they are doing password reset if that will delete everything?????? I f*cking can't believe that!

I lost hundreds of passwords and bookmarks. That is f*cking insane!

Asked by hk 1 மாதத்திற்கு முன்பு

Last reply by NoahSUMO 1 மாதத்திற்கு முன்பு

My cookies and cache will not clear

Hello, I submitted my initial request August 17, 2024. You responded you were working on the problem. Today, September 13, 2024, the problem remains. My history cont… (மேலும் படிக்க)

Hello,

I submitted my initial request August 17, 2024. 

You responded you were working on the problem. Today, September 13, 2024, the problem remains. My history continues to pile up, and my cookies and cache will not clear.

This is the second time I am clearly stating my request. Please read below.

Thank You, A.B. Brown


Your Mozilla Support request has been updated Yahoo/untitledt9

Mozilla Support From:product-help@firefox.com To:tastethemango Mon, Aug 19 at 8:39 AM


Mozilla

    1. - Please type your reply above this line -##


Manu Andino (Mozilla Support)

Aug 19, 2024, 07:39 CST Hi there,

Thanks for your email.

You've reached the Mozilla Support team where we primarily assist with restoring access to Mozilla accounts and subscription services such as Mozilla VPN. If you were trying to ask a question about another product such as the Firefox web browser, you need to continue signing into the forum by following this link: https://support.mozilla.org/questions/new/desktop/form and then clicking the blue "Continue" button. This will allow you to sign in to your Mozilla account which is used to ask the question on the forum.

If you cannot sign into your Mozilla account, let us know and we can help you with that.

We're so sorry for the added inconvenience. We are working to correct this, but sincerely appreciate your patience!

Mozilla Support Team


tastethemango

Aug 17, 2024, 01:00 CST

Hello,

On Wednesday, July 17, 2024, and years prior to this date; in fact since I first got my laptop, I was able to clear my cookies and cache. I would go to my menu, select History and select Clear Recent History. The box to clear my cookies and cache would show, and I would click on Clear. When I would go back to the menu, and select History, it would show Empty.

On Thursday, July 18, 2024, and since, I have not been able to clear my cookies and cache. All the days of entries since July 18. 2024 are piling up.

I certainly do not know what changed. I would appreciate your listing step by step what I need to do to get my cookies and cache to work/clear.

Or, if you can just fix the problem, please. My laptop is Windows 10, and I use Firefox. Thank you.

Regards, A.B. Brown


On Saturday, August 17, 2024 at 01:37:39 AM CDT, Mozilla Support <product-help@firefox.com> wrote:

Asked by tastethemango 1 மாதத்திற்கு முன்பு

Last reply by cor-el 1 மாதத்திற்கு முன்பு