Showing questions tagged:

Why is clear cookies and site data grayed out for some websites

When clicking on the shield for some sites the clear cookies and site data is grayed out. Any one know why this is happening? I can still do this for an individual site b… (மேலும் படிக்க)

When clicking on the shield for some sites the clear cookies and site data is grayed out. Any one know why this is happening?

I can still do this for an individual site by going through the Setttings->Privacy and security->Manage browsing data

-louie

Open

Emojis not working in WhatsApp Web in Firefox since a recent Firefox update

I use WhatsApp web with Firefox 151.0.3 on a Macbook Air. In WhatsApp web, you should be able to emoji over a message sent by someone else. One clicks on the smile icon a… (மேலும் படிக்க)

I use WhatsApp web with Firefox 151.0.3 on a Macbook Air. In WhatsApp web, you should be able to emoji over a message sent by someone else. One clicks on the smile icon at the side of the message, the emoji pallet appear above and select one of a handful of emojis. Since a recent update, the pallet no longer opens. It's just white space, the cursor does not change allowing you to pick one of the emojis. See screenshot. Is there a fix for this please?

Open

I am having difficulty logging onto any site. I think I recently followed advice to increase security & it has now made my computer useless.

I am unable to log into my energy provider, when I log into my bank I can't use some features like seeing all my transactions, I can't log into Twitter, I can't play anyt… (மேலும் படிக்க)

I am unable to log into my energy provider, when I log into my bank I can't use some features like seeing all my transactions, I can't log into Twitter, I can't play anything from Substack.

Open

I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off.

I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off. With the purchased version off I tur… (மேலும் படிக்க)

I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off. With the purchased version off I turned on the vpn in the firefox browser. This seems to work fine but it is only in used within the browser. The ;purchased browser is installed on my Iphone and my Mac laptop. Same problem with both. I also received an email a day or so after the trouble started saying my password for Mozilla had been changed. I did not aske for this change. Since my internet access was shut off I couldn't initiate a change of my own. It took me another day to figure out my problem was the browser. At that point I changed my Mozilla login password. I wpou;ld ;like top keep usiong the purchased version of the mozilla vpn on both my laptop and my iphone (13) because it looks more thoroughly at data going in and out of my devices.

Thanks for your help Steve Krebs

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New profile requires new account, but when I try to log in with a different account, it tells me the primary email must be used

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with… (மேலும் படிக்க)

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with a different email address, it tells me that I have to log in using the primary email for my account. But I cannot do that, because I cannot be logged in to two profiles at the same time using the same account.

How can I create a different account for a different profile? I tried doing so, but it doesn't seem to allow me.

Open 2

I'm unable to download Acrobat Pro and I've done everything the website says to do on Firefox

I've DONE the following already- and it still doesn't work: If you're using Firefox In the Firefox menu bar, select the hamburger icon in the upper-right corner, and th… (மேலும் படிக்க)

I've DONE the following already- and it still doesn't work: If you're using Firefox In the Firefox menu bar, select the hamburger icon in the upper-right corner, and then select Settings.

Select Privacy & Security in the left panel.

Under Permissions, find Device apps and services, and select Settings.

In the settings window, use the dropdown menu next to the https://www.adobe.com to change permissions, and then select Save Changes.

Find Local network access under Permissions, and select Settings.

Use the dropdown menu next to https://www.adobe.com to change permissions, and then select Save Changes.

Open

How can I restore my Firebox bookmarks?

My Firefox book marks have disappeared. The toolbar is open but has nothing to display. I've gone to my Firefox Library window, but the entire page is blank. The table … (மேலும் படிக்க)

My Firefox book marks have disappeared. The toolbar is open but has nothing to display.

I've gone to my Firefox Library window, but the entire page is blank. The table gives no entries for Name, Tags, or Location. Lines below (Name, URL, Location, Tags, and Keyword) are empty.

Searching my MacBook Air I found my Firefox Profile folder. In it there's a folder ending in "default-release". That folder contains a folder called "bookmarkbackups" containing files with titles indicating recent backups.

How can I restore my booksmarks?

Open

Display favicon in shortcut button?

Good morning. I'm trying to configure my shortcuts on my home screen. Specifically, I want the shortcut button's icon to display the website's favicon, rather than just… (மேலும் படிக்க)

Good morning. I'm trying to configure my shortcuts on my home screen. Specifically, I want the shortcut button's icon to display the website's favicon, rather than just the default circle with a letter. I set the custom icon field for the button (as an example) to:

https://www.notationtraining.com/favicon.ico

I have verified that this favicon exists and I can load it into a separate firefox tab. However, it won't display in the shortcut button. I've tried restarting and trashing some caches without success.

Where am I going wrong? I'm on FF 151.0.4 for Mac OSX 26.4. Thanks, Eric

Open

Why can't type in "Notes" for transactions in my Credit Union's web site

I'm unable to type in "Notes" for specific transactions on my Credit Union's web site. It used to work fine until several months ago. The entire Credit Union web site won… (மேலும் படிக்க)

I'm unable to type in "Notes" for specific transactions on my Credit Union's web site. It used to work fine until several months ago. The entire Credit Union web site won't allow me to add info or type in a box provided by them for such purposes as it did. I have to use the Safari browser (which I hate using) to do so. HELP!!

Open

"Clear cookies and site data" option disabled on container tabs

It seems that after a recent Firefox version update (perhaps to 151.0.3), the "Clear cookies and site data" option is disabled for any container tab. This is really annoy… (மேலும் படிக்க)

It seems that after a recent Firefox version update (perhaps to 151.0.3), the "Clear cookies and site data" option is disabled for any container tab. This is really annoying as I like to use this feature often.

Open 6

Why does my screen keep going black when i have videos playing

no matter what website when i put on a video it fades between normal and black constantly i dont know if its my computer im not very good at tech it doesnt happen and nev… (மேலும் படிக்க)

no matter what website when i put on a video it fades between normal and black constantly i dont know if its my computer im not very good at tech it doesnt happen and never happened on google

Open

How can I re-enable "Restore Previous Session" with sessionstore-backup files?

I had an unusual system crash, and when I restarted Firefox, the History > Restore Previous Session feature was grayed out. Due to the nature of my work, I had a large… (மேலும் படிக்க)

I had an unusual system crash, and when I restarted Firefox, the History > Restore Previous Session feature was grayed out. Due to the nature of my work, I had a large quantity of tabs open at the time of the crash (please don't judge). I then backed up the contents of the \Library\Application Support\Firefox\Profiles\[session].default\sessionstore-backups\ folder, but unfortunately not the full Profiles folder content. The file recovery.baklz4 does seem to contain my open session info (I can see a recent link in it). Based on web advice, I then tried restarting Firefox, but that didn't solve my issue. I also tried copying in sessionstore-backups files, without success. I then tried the "Session History Scrounger" web application to try and recover links from the contents of recovery.baklz4 because that worked for me in a prior crash years ago, but it doesn't seem to work properly anymore (it only retrieved 4 web pages). Appreciate any guidance as to how I can use my backed up sessionstore-backup files to re-enable Restore Previous Session, or alternatively to scrounge the links that were open at the time of the crash. Greatly appreciate your help! (Please do not suggest using "Show All History"... I have no plans to sort through a dump truck of rice with a pair of tweezers.)

Open

I can't see anything on the youtube site when openning it

When I hit enter after clicking youtube.com , my screen turns into grey spots where the videos should show and no other written info on screen. What is going on??? I can … (மேலும் படிக்க)

When I hit enter after clicking youtube.com , my screen turns into grey spots where the videos should show and no other written info on screen. What is going on??? I can go in when Safari or chrome.

Open 2