• தீர்வுற்றது

Bookmarks are now being placed in "Booksmarks" in the "Open Application Menu Tab"

Greetings Ya'll, Firefox Bookmarks are no longer being initially placed in "Other Bookmarks, they are now being placed in the "Bookmarks" that is under the "Open Applica… (மேலும் படிக்க)

Greetings Ya'll, Firefox Bookmarks are no longer being initially placed in "Other Bookmarks, they are now being placed in the "Bookmarks" that is under the "Open Application Menu" Tab.

I've found that the "New Bookmarks" can be "Dragged" as a copy to "Bookmarks", from the "Bookmarks" located in the menu, for they will stay there unless I delete them

I can not move the "Bookmarks" back to "Other Bookmarks"

Would I lose My Bookmarks, If I "Refresh" Firefox, as suggested in the "Troubleshooting Section? If there is a chance of this happening then that would Absolutely Be Catastrophic!!

Asked by David DeBord 3 மாதங்களுக்கு முன்பு

Answered by David DeBord 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

I cant follow up on ticket #305857 I have no Library it is all blank - no history, no bookmarks, NADA!

I asked a question about a week ago. I can't even see the question anymore. While this was going on I received these emails. All times are in Australian CST. Thu 2025-… (மேலும் படிக்க)

I asked a question about a week ago. I can't even see the question anymore. While this was going on I received these emails. All times are in Australian CST.

Thu 2025-07-31 11:04 PM Your Mozilla Support request has been updated 305857

then I got tha same message again

Thu 2025-07-31 11:04 PM Your Mozilla Support request has been updated 305857

the next day I couldn't get in so I had to reset my password

Fri 2025-08-01 11:18 AM Forgot your password? Fri 2025-08-01 11:25 AM Your password has been reset

Then this appeared about 50 minutes later

Fri 2025-08-01 12:14 PM Forgot your password?

I found out about Mozilla Monitor and thought it might help

Fri 2025-08-01 12:14 PM New sign-in to Mozilla Monitor

Fri 2025-08-01 12:21 PM Mozilla Monitor⁩ found no known breaches

Then I got:

Fri 2025-08-01 12:30 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

again

Fri 2025-08-01 12:31 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

and again

Fri 2025-08-01 12:31 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

and again

Fri 2025-08-01 12:33 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

Then I got

Fri 2025-08-01 11:32 PM Mozilla Support Request: Share your feedback with us

which contained a copy of my post [I have made a bit of a hash up with my mozilla related logins]

Thu Jul 31, 2025, 07:34 but was appartntly sent by "Anonymous User"

this email wanted to know if I was satisfied - how could I be, when the problem wasn't solved?

next I asked another question {Which I can't see in my Emails} which netted me this reply,

Sun 2025-08-03 08:52 AM Mozilla Support Forum<no-reply@support.mozilla.org>

next I was back to this again

Mon 2025-08-04 03:59 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

and again just this morning!

Thu 2025-08-07 10:08 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?


I am as much a believer in security as the next person but I don't understand what is going on,

I have had no response to my original ticket, which I beleive was number 305857 which I can no longer find any refernce to in my account, and I still have a completely blank Library! and I can't even make any new bookmarks!

Plaes help, Yours sincerely, Ms Jacq Felis (AKA Kaelkitty).

Asked by Kaelkitty 3 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Bookmarks import still messed up, now with double nesting and duplicate/triplicate directories?

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however … (மேலும் படிக்க)

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however UX still seems to be a 2nd class citizen. Bookmarks now has somewhat duplicate directories and this in turn is causing desktop/phone sync doubt and is likely missing bookmarks.

When sync breaks, it is so confusing. How can I simply have a working Bookmarks sync on desktop/phone?

Perhaps there was a challenge when I need Bookmarks to appear in the top bar when a new Tab is opened, as this was contrary to default Firefox settings.

Asked by kFirefoxForum 1 மாதத்திற்கு முன்பு

Answered by kFirefoxForum 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

When booting up my pc and open firefox all tabs were lost

Hi, Today when I powered on my pc and opened up firefox all tabs were lost. I have the option to retain tabs when opened up enabled. I could not find them anywhere,… (மேலும் படிக்க)

Hi,

Today when I powered on my pc and opened up firefox all tabs were lost.

I have the option to retain tabs when opened up enabled.

I could not find them anywhere, so I had to search opened tabs from the other synced devices and click on each of them, and create again all the tab groups.

This is a big problem if randomly all the tabs can get lost, am I doing something wrong?

Another thing : I thought that when I create groups of tabs, and save them I coul retrieve them across all my synced devices, but the other devices can not see those groups, is this a normal behaviour?

Thank you

Asked by Vals 3 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

address bar remembers keyword search

I actively use keywords to search from the address bar, mainly g for google, gs for google scholar and w for wikipedia. Until a recent update (until last week, I think), … (மேலும் படிக்க)

I actively use keywords to search from the address bar, mainly g for google, gs for google scholar and w for wikipedia. Until a recent update (until last week, I think), pressing ctrl + L to go to the address bar would select all the text in the address bar, including the keyword, such that if I had made a google search by typing g and some query, I could immediately do a wikipedia search by typing w and some query.

Now, with an updated firefox (141.0.3, on xubuntu 24.04), the search engine from the previous search remains when I press ctrl + L, so I have to type backspace(s) to remove the search engine keyword, before typing a new keyword.

Is it possible to get the old behaviour back?

Asked by Tor Nordam 3 மாதங்களுக்கு முன்பு

Answered by Agent virtuel 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Dark theme not working on tool bar and top of Firefox window.

When I select Dark Theme, I DON'T wanr to see this. I just noticed this on my Linux Mint desktop machine tonight when I logged in. I also have Dark Reader installed and… (மேலும் படிக்க)

When I select Dark Theme, I DON'T wanr to see this. I just noticed this on my Linux Mint desktop machine tonight when I logged in. I also have Dark Reader installed and it isn't affecting ioit eitherit either. Make this go away. It burnsssssss!

Asked by MetalRider 3 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Bookmarks toolbar

Today, as a change, when I open a webpage from the bookmarks toolbar, the new page does not include the toolbar - to get to the toolbar, I have to open a new tab or resta… (மேலும் படிக்க)

Today, as a change, when I open a webpage from the bookmarks toolbar, the new page does not include the toolbar - to get to the toolbar, I have to open a new tab or restart - is there a way to fix this in Settings?

Asked by Marc Thomas 2 மாதங்களுக்கு முன்பு

Answered by Marc Thomas 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Debian 13

Good morning, today I downloaded Debian 13 Mate version and to install Firefox I entered the following commands taken from https://support.mozilla.org/it/kb/installare-fi… (மேலும் படிக்க)

Good morning, today I downloaded Debian 13 Mate version and to install Firefox I entered the following commands taken from https://support.mozilla.org/it/kb/installare-firefox-linux#w_installare-firefox-tramite-il-pacchetto-deb-per-le-distribuzioni-basate-su-debian-consigliato and the commands were


sudo install -d -m 0755 /etc/apt/keyrings

wget -q https://packages.mozilla.org/apt/repo-signing-key.gpg -O- | sudo tee /etc/apt/keyrings/packages.mozilla.org.asc > /dev/null

echo "deb [signed-by=/etc/apt/keyrings/packages.mozilla.org.asc] https://packages.mozilla.org/apt mozilla main" | sudo tee -a /etc/apt/sources.list.d/mozilla.list > /dev/null

echo ' Package: * Pin: origin packages.mozilla.org Pin-Priority: 1000 ' | sudo tee /etc/apt/preferences.d/mozilla

sudo apt-get update && sudo apt-get install firefox firefox-l10n-it

but I get this result OpenPGP signature verification failed: https://packages.mozilla.org/apt mozilla InRelease: Sub-process /usr/bin/sqv returned an error code (1), error message is: Signature by 35BAA0B33E9EB396F59CA838C0BA5CE6DC6315A3 was created after the --not-after date.Il repository "https://packages.mozilla.org/apt mozilla InRelease" non è firmato.

What mistake could I have made? Apart from the fact that now we use sudo apt update && sudo apt install Thank you in advance for your response.

Asked by ugorosa1 3 மாதங்களுக்கு முன்பு

Answered by ugorosa1 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Firefox not honoring "open in background" setting on other apps all of a sudden

Losing my mind on this one. Have 2 Macs I use at home, both running FF 141.0 and Sequoia 15.5. Use Reader for RSS and Airmail for eMail. Both have settings to allow li… (மேலும் படிக்க)

Losing my mind on this one.

Have 2 Macs I use at home, both running FF 141.0 and Sequoia 15.5.

Use Reader for RSS and Airmail for eMail. Both have settings to allow links clicked in those programs to open browser tabs in background. Handy way of banging through newsletters and RSS feeds before shifting to browser.

One on Mac, that open in battleground setting on both apps works as it has for, oh, last several years. On the other Mac, a few days ago that open in background stopped working with Firefox. It does work properly on Chrome and Safari if I set them as default browser (and, as I mentioned above, on my other Mac).

I've tried resetting Firefox on this Mac using the troubleshooting menu and have also cleared the Firefox cache. I even tried resetting the launch database in that Mac, although the fact Chrome and Safari are working fine suggests the OS isn't the culprit.

I'm unaware of having changed any settings, but am aware that "idiot user" may be the issue.

Regardless of how this happened, any ideas how to sort this annoyance out? Thanks!

Asked by markslater 3 மாதங்களுக்கு முன்பு

Answered by markslater 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Switzerland emoji flag replaced with the one of Sark

Hi, I discovered today that the installation of Firefox I have has modified some emoji, like the flag of Switzerland has been replaced with the one from Sark. See the sc… (மேலும் படிக்க)

Hi,

I discovered today that the installation of Firefox I have has modified some emoji, like the flag of Switzerland has been replaced with the one from Sark. See the screenshot looking at the same website with Firefox on the left, and Brave on the right:

There's a big mess in the flags' emojis apparently looking at a page showing all the countries. See second screenshot.

Asked by Marc-Aurèle 1 மாதத்திற்கு முன்பு

Answered by Marc-Aurèle 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Firefox has started redirecting to advertising pages after clicking on a link.

Firefox has started redirecting to advertising pages after clicking on a link. Only on 1 site. The site loads but not quite correctly. Normally has information about mov… (மேலும் படிக்க)

Firefox has started redirecting to advertising pages after clicking on a link. Only on 1 site. The site loads but not quite correctly. Normally has information about movie ratings show up when you hover over pictures. Have to double click (double load) to get where you want. Does not do it with Edge. Used to work fine, just started.

Asked by brenden33 3 மாதங்களுக்கு முன்பு

Answered by brenden33 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Update to 141.0 lost previous tabs

My wife's Firefox was triggered from an e-mail link and in the process got updated to release 141.0 The result is that the tabs from the previous verion have not loaded. … (மேலும் படிக்க)

My wife's Firefox was triggered from an e-mail link and in the process got updated to release 141.0 The result is that the tabs from the previous verion have not loaded. Can I still recover them?

Asked by robin33 3 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Firefox and log in at Allstate Insurance

Not sure if this is the correct topic selection but nothing offered above really fits. I tried to sign into my Allstate.com account today and kept getting error messag… (மேலும் படிக்க)

Not sure if this is the correct topic selection but nothing offered above really fits.

I tried to sign into my Allstate.com account today and kept getting error messages.

I called their tech department and they told me that Firefox has been notified a long time ago about this issue but has done nothing about it. I was told to use my email account instead of my user ID to get into my account via Firefox, but that if I do it that way, some functions still won't work on Firefox.

I was told that my Safari browser would work, and it does.

Not sure why Firefox refuses to fix this. This is crazy. I've also had problems signing in some other companies with Firefox recently where it used to work fine. It looks like they are just not keeping up with technology. I have the latest Firefox browser for my Macbook, but as companies update their sites, Firefox is staying behind. I prefer Firefox because of things like uBlock Origin, Enhancer for YouTube, and YouTube Watchmarker which I love, but I've had to use Safari more and more because of this issue.

Exactly how does one let Firefox tech know these things. They don't provide anyway to contact them which doesn't look good.

Asked by plantsower 3 மாதங்களுக்கு முன்பு

Answered by jonzn4SUSE 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

How to hide the PiP(Pitcure-in-Picture) button on the video?

I know that after PiP(Pitcure-in-Picture) is enabled, I can use it in two ways: one is the button on the right side of the address bar, and the other is the icon button f… (மேலும் படிக்க)

I know that after PiP(Pitcure-in-Picture) is enabled, I can use it in two ways: one is the button on the right side of the address bar, and the other is the icon button floating on the video. I'm trying to figure out how to keep the PiP button on the address bar while hiding the icon button on the video. I do not want to turn off PiP, I just want to hide the icon button on the video. I tried setting it in about:config, but it only seems to have the opposite effect. If it's not possible to achieve what I want, where can I request this feature from Firefox?

Asked by Kiu 3 மாதங்களுக்கு முன்பு

Answered by Agent virtuel 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Download Helper File saved location

I would like to specify a different folder for saving files downloaded with Download Helper.

Asked by curt20 3 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Firefox tabs crashing constantly

Since a few weeks I have been encountering an issue where tabs in Firefox would frequently crash. I do have various add-ons installed, however I haven't installed any new… (மேலும் படிக்க)

Since a few weeks I have been encountering an issue where tabs in Firefox would frequently crash. I do have various add-ons installed, however I haven't installed any new ones around the time the issue has been occurring. I've been unable to track down which add-on or if any add-on might be causing this.

Trying to search for this issue all I could come up with is that it might be an issue of a faulty CPU. I have an i9-13900KF which has been known to be part of the Intel generation with serious flaws. However I already installed a BIOS update and applied Intel's recommended settings to undervolt the CPU to prevent any issues. This was well before the Firefox tab crashing issue happened. So I'm not sure if it can really be the issue of a faulty CPU, but I've also had issues of other programs randomly crashing recently (like Discord or Steam).

The tab crash can occur on any website, for example Youtube, Duckduckgo, Protonmail, etc. The crash reason always is either "EXCEPTION_ACCESS_VIOLATION_READ" or just "EXCEPTION_ACCESS_VIOLATION". The crash also most of the time (but not always) occurs when loading the page itself or a video / live stream on it. But not when browsing an already loaded page (for example this forum post page I'm writing right now).

Here are some of the crash reports I've submitted:

EXCEPTION_ACCESS_VIOLATION_READ: https://crash-stats.mozilla.org/report/index/60309ae8-8cad-43ac-8b9b-172b10250815 https://crash-stats.mozilla.org/report/index/fecef0ab-d874-4cb5-990b-e49650250815

Rather rare "EXCEPTION_ACCESS_VIOLATION": https://crash-stats.mozilla.org/report/index/114b26fa-4e10-442c-bbd5-406630250812


Could someone help me narrow down this issue? Can it really be a faulty CPU and I need to trade mine in?

Asked by RedPandaRaider 3 மாதங்களுக்கு முன்பு

Answered by RedPandaRaider 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Unable to download to desktop by default in settings

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Dow… (மேலும் படிக்க)

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Downloads" folder. Very irritating. So now I click the "always ask" checkbox in settings. Is this a bug or a feature???

Asked by Bill.Pigg 3 மாதங்களுக்கு முன்பு

Answered by TyDraniu 3 மாதங்களுக்கு முன்பு