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I want to restore a previous profile which I can see on File Explorer, but no previous profiles appear on the About Profiles page. How can I access this previous profile?

bold text Firefox has been my browser forever. When I tried to open it this morning I was invited to create a profile, so no profile, no Firefox..... I've never had to do this before and am reluctant because of the apparent threat of losing all my passwords and bookmarks. I'm 85 years of age so don't need this complication. Any help would be appreciated, complicated high tech answer will probably be beyond me. Brian.

MacOS 15.5

I accidentally deleted my Firefox profile not knowing its criticality. When trying to open Firefox, I receive "Profile Missing. You're Firefox profile cannot be loaded. It may be missing or inaccessible.".

1. I have uninstalled and reinstalled Firefox to no success 2. In the Library/Application Support directory, there is no Firefox or Mozilla folder 3. In the Library/Caches directory, there is no Firefox or Mozilla folder 4. I have tried opening Firefox by pressing option + click, no change in behaviour

I'm a bit puzzled here. Initially, I tried to use the new built-in VPN for only a single domain. That doesn't work at all. Until it does, I tried to get it through other ways. Containers don't work, private windows neither, they both just inherit the global VPN setting.

So I moved on to profiles. The web found me a Mozilla support topic that suggested to open about:profiles and create a new one. Did that, opened a window for it, but couldn't get it to reopen on any easy path, just through opening about:profiles and clicking one of the many buttons again.

Then I found another description that used the "Profiles" menu. Never seen that before (probably because the menu bar isn't visible by default). Created a new profile there, too, and opened it. After restarting Firefox, all was gone! My original profile with everything was totally inaccessible, like a full data loss. Google search AI in a Chrome browser helped me out and explained what I need to do (in about:profiles, select the old one as default, then restart) to get my environment back. After that I deleted all newly created profiles and then their directories again.

Started over with a new "new" profile and continued there. Now I wanted to activate the VPN in there. It asked me to log in again, which was a good sign because finally I got a Firefox window that didn't know about the other window. But then the next failure: I couldn't log in with my credentials because that profile was already used in the other window/profile. Again, they're not completely separated from each other and there's some hidden link between them.

So, do I need a new Firefox/Mozilla account only for a separate Firefox profile? I can happily use my one account on different devices but not on the same device? Can I unlink the main profile from my account again? I don't see a logout button anywhere, I'm just logged in invisibly.

I imported my profiles from another machine to a new laptop. Now the profiles all work and I can launch into them using the shortcuts with -p "[name]" this now brings up the old wizard rather than launching directly into the profile, and the new profile manager does not see them at all.

about:profiles sees them properly.

The profiles were imported by using about:profiles to make new black profiles, then copying in the data as from the support article: http://mzl.la/1xKrFsk

Many thanks in advance for the help.

I opened up Firefox just now to find that my two profiles currently in use are completely inaccessible. I was faced with a "Create Profile" dialogue that launched me into a brand new profile with none of my settings, keybinds, cookies, extensions, anything. Despite this, I know for a fact that my old profiles are *still* there. As you can see my profile folders are right there, with all their data intact as far as I can tell from inspecting their contents, yet they are not accessible from the about:profiles.

Please help me. What is happening with the profile manager? How do I access those old profiles?

I have a folder/subfolder, Old Firefox Data/ukn05f6l.default-release, on my desktop created 11/30/2024.

Any ideas what it is? It is huge...940mb.

Can I delete it?

Thanks

Unimportant and mildly disruptive issue: I've been using the about:profiles method to maintain separate profiles. I am aware that this is distinct from the new way to manage profiles (about:profilemanager; https://support.mozilla.org/en-US/questions/1543697 ).

I normally use my default profile (let's call it profile A) to open other profiles (of which there are 6 + a Nightly profile).

However, recently I've noticed that if I open another profile (B) from profile A: Refreshing profile A's about:profiles makes it inactive, with the "Another copy of Firefox has made changes to profiles" error. Now, B's about:profiles correctly displays the different profiles, and I can launch more profiles from here. But A is still shown as the default profile. I've tried this with a few other profiles (C, D), but even with those open, B still seems to have the functional about:profiles page.

Is there any way to reset this, i.e. to make A's about:profiles functional even when profile B is launched?

Edit: I think this is because profile B has the new profile manager enabled, and under this, B is the original profile. I tried setting browser.profiles.enabled to false in the about:config settings but this doesn't seem to help. Oh well!

i have been with Firefox since it started and now you have changed it to the pint where i am leaving it . i want my original profile i do not want any old profiles where i lose everything like bookmarks and everything i have added extensions you forced me to leave to leave unless i can keep the old profile always see you Firefox you have just forced me to go to chrome thanks a lot unless i can keep the old profile original prpofile and still update the versions as need ed other wise good bye to you

I have my personal account with my personal email setup in both my home PC and laptop. I want to setup a new user profile linked to a work email to hold those passwords and bookmarks separately, and be able to sync it when using my laptop as well. I would also like to be able to have both accounts open at the same time in different windows (i.e. a "work window" with the work account, and a "personal window" with my personal account)

Is this possible? How would I go about it? I looked around the about:profiles tab, but that seems to only configure profiles for my already logged in account (the personal one). I think that what I should do is create a new firefox account with my work email and give that account a profile, but I don't know if I can be logged in to 2 accounts at the same time, and I'm not sure Firefox will show me both profiles at startup, or only the ones linked to the currently logged in account. I haven't tried this because I'm unsure if I could lose my currently open tabs.

Hello.

After the recent update that added profiles to Firefox I have gotten them working on my personal computer but not on my work pc.

The option for creating profiles showed up once when launching the browser but I had to dismiss it at the time. Now I can't find the option to create profiles any more, I have followed the guides that mozilla have put out but the option physically is not there.

I have also tried reinstalling Firefox but that also did not work.

what do?

Thanks.

Hello,

I am using Firefox in Malaysia. I updated with the latest browser, but I do not see the new profile management (https://blog.mozilla.org/en/firefox/profile-management/).

Is this feature available in certain countries?

I was interested in seeing how the profiles worked so I clicked yes to creating one, but once I set another one up I realised I would have to use a separate Mozilla account on it and I would prefer to keep everything on one browser and account. I tried to delete the profiles but it said it would delete all my bookmarks and data, is there any other way to hit undo or something and go back to the way it was before (without profiles)?

The Issue: I want to copy all bookmarks/Logins/PW from original into two additional already created but not used Profiles. Hence, I have created 3 desired profiles.

I want to copy into each profile the "Original" Bookmarks/Logins/PW nothing else matters to me, i can go to each profile and modify its settings after that and I have read the device Sync considerations.

At this stage, do I abandon the already created 2 additional Profiles and follow the Copy to New Profile procedures outlined in FAQs?

The benefit to my current state is I could copy in "Original" Bookmarks/Logins/PWs to the newly create profiles that are vacant I could then go into each profile to delete the non-relevant data.'

I have read the FAQ differences for Containers vs Profiles and still feel Profiles is best for me. I have also read Sync and the associated threads in FAQ. I have also read Copy from "Original" profile but it seems to apply when creating a Profile.

In the Original profil, I have three Bookmark sub-folders and over 200 bookmarks, plus over 480 Login/PWs. I wanted something like Profiles feature, to put my personal (PW, Bookmarks & Logins) into its own areas' Profile. The use case is Original I use for learning, Personal for banking and medical, the 3rd I have setup one Not For Profit Organization Profile. Each has relevant bookmarks/Logins.PW.

So I created my Profiles. Then realized the PW/Bookmarks/Logins are truly separated.

I have Firefox installed on both my desktop and my laptop. On my laptop, I am able to create and manage profiles; however, on my desktop, there is no option available in the menu (the hamburger menu) to do so.

I have verified that both devices are running the latest version of Firefox, which includes the profile management feature, but I am still unable to access it on my desktop.

Hello,

My little brother signed me out of my mozilla account while trying to login to his school account using my computer yesterday. Now, even after signing his account out AND removing his account entirely from my firefox, I'm unable to login using my credentials on the "original profile" which is what I've always used. This is the message I get when trying to login:

This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using (email)@gmail.com, create a new profile.

He wasn't even able to fully login with his account, and even after completely removing his account from my firefox (as far as I know) I'm not able to sign into the original profile at *all*, even though that's what I've always used. Does anyone have a solution for this?