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I have rebooted my computer and when Firefox is restarted all the bookmarks in the bookmark toolbar are gone. I have Firefox set to sync these bookmarks on all devices and am concerned if I just initiate a new sync then the bookmarks will be deleted from all other devices instead of reloading them all from the Mozilla server. How can I force a reload of all sync'd bookmarks from the Mozilla server to my Firefox on this computer?

Hello there. I had to recently wipe my computer on 4/12/2025. I forgot to sync my bookmarks and passwords. Is there any way I can possibly get these back? I don't know how far back Mozilla itself keeps files, I've been told they do but I'm not sure how far back.

I am thinking about trying sync now that I have both a Windows and Mac computer. Each has a different set of bookmarks, so let's just look at that.

I create an account. I set up sync on my PC. I then sign in on the MAC. What happens to bookmarks?

I would hope that the first time the PC bookmarks are made identical on the MAC. Then, regardless of which changes in the future, the additon or deletion or d=editng of a bookmark is echo's on the other device.

Is my thinking right? Can I force thePC to be the first accurate listing of bookmarks? And everything else I choose to sync?

Thanks.

I wanted to open firefox and a new window for new firefox open but did not suggest me to sync my old bookmarks. instead it only asked me if i wanted to sync with chrome browser only. why was i not allowed to save old bookmarks before new firefox updated.

I thought that synchronization would save my data so that I could prepare my PC for reinstalling Windows. As a result, after all the procedures and installing the Browser, synchronization does not restore my data. It's very disappointing. And the history of old sessions is completely erased.

I am having trouble logging into my bank account. Message is saying error, secure connection failed. An error occurred during a connection to online.newcastlepermanent.com.au. PR_CONNECT_RESET_ERROR. Have not had problems before. Please help.

Today I find out that was logged out of my Firefox accounts. it happends few time this week. When I tried to log in, I found that all my passwords were gone. The logins-backup.json file is empty. after i restore firefox account synchronization happened and I'm afraid that I lost all my passwords. so What can i do?

I lost ALL of my passwords, saved favorites and am so pissed with my inability to retrieve them. I occurred when I was in the sync settings while personalizing firefox. What gives?

Hello, I just wiped windows and lost my bookmarks, passwords, and the like. I looked into the support options, as well Firefox profiles (about:profiles) but can't seem to get that data back. It's odd to me that it didn't sync because I also wiped windows last month and it recovered all of my data as soon as I signed into my Firefox account,so I was hoping that would happen again.

Any way to get this back?

Thank you.

I was signed out from my Firefox-Account on my PC for no apparent reason. I reset my Firefox Sync Password today and when I checked my saved passwords they were empty. In my profile folder there is a logins.json.corrupt file which probably contains all my saved passwords. How can I recover them and why doesn't Firefox sync them back like it's supposed to?

Thank you.

Peoples, Starting yesterday I am unable to open the E-Trade login window. I simply see a blank window with the loading wheel spinning. I use Chrome and it pops right up. Anyone else experiencing this? Thanx, Steve

So recently I had reinstalled windows and reformated all my drives, I am also sure that this account is my only firefox account. But when i checked the sync data it shows only 1 sync data which is today 14/3/2025. I am also sure that I had left all my sync data as default therefore it should have automatically sync. But currently I do not have access to my bookmarks, etc

I am trying to find a way to restore the previous tabs that I had open. All the standard restore procedures out of the History button or elsewhere are not working due to the account change. Here's the background and scenario: Original account created 1 month ago on old Linux PC New PC purchased and Ubuntu Linux 24.04 installed Firefox installed and configured, bookmarks imported from .html file. No sync account was ever signed in to. Open a crapload of tabs that I wanted/needed to interact with (yes, I need a better task management system) Finally decide to log into sync account, successful sign-in Close browser for PC restart. Upon restart, all configurations from 1 month ago on old Linux PC are present, and no previously-opened tabs come back. Restore session/restore tabs/restore browser all are greyed out, no data to access in history anywhere. Signed out of account, closed browser window and restarted. Still displaying config from old sync account even when not logged in (different theme, toolbar settings)

I am unable to locate any files in the pathway Home/snap/firefox/common/.mozilla/firefox that clearly indicate multiple profiles; there is only one distinct profile folder present. I haven't cleared cache or anything, trying to not touch it more. Is it possible to restore or even see the URLs of those tabs from my session prior to logging in to my sync profile?

All my firefox bookmarks disappeared on my desktop even tho' logged. Still on phone and laptop. How do I sync so I get them back and not erase the two mobile devices?

Dear Firefox Support Team,

I am writing to urgently request your assistance regarding a critical data loss issue with my Firefox account.

Recently, I reset my Firefox account password because I could not remember the original one. However, I was not informed or clearly notified during the reset process that resetting my password without a recovery key would result in the permanent loss of my synced data, including saved bookmarks, passwords, and other browser data.

Unfortunately, this Firefox account was the only place where I had stored this important information, and I had no separate backup of the data elsewhere. I understand that for security and encryption reasons, data cannot always be recovered—but I believe users should be more explicitly warned during the password reset process.