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i can't play some (but not all) youtube videos with firefox 106.0.3

i can't play some (but not all) youtube videos. they do play on other web browsers. the message is "an error occured, please try again later. playback ID is ... " i'… (மேலும் படிக்க)

i can't play some (but not all) youtube videos. they do play on other web browsers.

the message is "an error occured, please try again later. playback ID is ... " 

i'm using firefox 106.0.3 on linux suse tumbleweed. Before I upgraded to both of these the same videos were playing ok.

Asked by ruthtoby 1 வருடத்திற்கு முன்பு

Answered by ruthtoby 1 வருடத்திற்கு முன்பு

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Notes by Firefox by Mozilla Firefox Add-On, has corrupted my Bookmarks

I added an Add-On to try it called [by Firefox by Mozilla Firefox] Notes by Firefox by Mozilla Firefox which I have since removed as the Add-On has corrupted my Bookmarks… (மேலும் படிக்க)

I added an Add-On to try it called [by Firefox by Mozilla Firefox] Notes by Firefox by Mozilla Firefox which I have since removed as the Add-On has corrupted my Bookmarks. When I click 'Show Sidebars' my Bookmarks don't show (thought they are there) but it's as though the font is white making it impossible to see them.

If I click Bookmarks I can see them and/or when I click on Manage Bookmarks that option opens and I can see all my Bookmarks. This only happened after I added "Notes by Firefox by Mozilla Firefox" Add-On. I was thinking there could be possibility it could have been caused by changing the appearance to Dark Mode, (for example Facebook or Twitter, etc).

There must be a better fix then to refresh / restore Firefox to its default settings as I have about 90 Tabs Open

Asked by Teagan 1 வருடத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

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Backup & restore information in Firefox profiles

Hi there! I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm usi… (மேலும் படிக்க)

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 1 வருடத்திற்கு முன்பு

Answered by Mandelbrot1 1 வருடத்திற்கு முன்பு

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font corruption? the font called Calibri is showing up as italic in all websites that use calibri. but i dont have calibri installed on my computer. how do i fix this?

font corruption? the font called Calibri is showing up as italic in all websites that use calibri. but i dont have calibri installed on my computer. how do i fix this? in… (மேலும் படிக்க)

font corruption? the font called Calibri is showing up as italic in all websites that use calibri. but i dont have calibri installed on my computer. how do i fix this? in the past, my friend had a similar issue with fonts looking all weird in code on websites and i told her it was font corruption and had to remove a font on the system level which rectified the issue. but in my case, i dont have calibri installed on my computer. so when i go to the outlook website, all the emails are coming in as calibri italic out of nowhere, when i didnt change any font settings. if i go into google docs, and paste some notes and change all the notes to the font called calibri, it shows it as italic. but i dont have italic selected in google docs. how do i fix this in firefox???

Asked by rachelcenter 1 வருடத்திற்கு முன்பு

Answered by rachelcenter 1 வருடத்திற்கு முன்பு

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Firefox keeps freezing

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with G… (மேலும் படிக்க)

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with Google Search (sometimes just loading Google will cause it) but it does happen occasionally on other sites. When it freezes this way, the only fix is to End Task and reload. It will successfully reload to the state it was in just a few seconds before freezing. I'm on Windows 10. I keep everything (OS, browsers, etc.) up to date, so I doubt that would be a factor. I wonder if there could there be an issue with a Google-based script (hence it occurring on other sites)? I don't know how I'd test for that.

Asked by Jarieスイセン 1 வருடத்திற்கு முன்பு

Answered by Jarieスイセン 1 வருடத்திற்கு முன்பு

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Home page. Says acess denied. Home page is my.xfinity.com. Has been for several years and now suddenly access is denied. What do I need to do to get it back??

Fix homepage access denied.

Asked by dnhcollier 1 வருடத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

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View has changed on YouTube on Firefox only, not Safari

When I go to YouTube channels I have saved, I usually click "videos" and it goes right to the videos and the latest ones are shown first with 3 across. Now when I go to… (மேலும் படிக்க)

When I go to YouTube channels I have saved, I usually click "videos" and it goes right to the videos and the latest ones are shown first with 3 across.

Now when I go to my saved channels, there are only 2 rows, not 3. When I click on "videos" it shows older videos and not very many. I have to click on "live" to get the rest of the videos to show including the latest ones.

I have no idea how to get it to go back. As far as I know, I haven't changed any settings. I really hate the new view and only seeing older videos and only a handful at that.

If it wasn't for the extension YouTube Watchmarker, I would probably only use Safari. I love being able to see which videos I have already watched via this extension. It's a big help.

Any help would be appreciated. Thanks.

Asked by plantsower 1 வருடத்திற்கு முன்பு

Last reply by plantsower 1 வருடத்திற்கு முன்பு

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Support phone number?

My friend has been having issues with her account after getting a new PC. She is looking for a Mozilla support phone number or email, and has asked me to post on the foru… (மேலும் படிக்க)

My friend has been having issues with her account after getting a new PC. She is looking for a Mozilla support phone number or email, and has asked me to post on the forum. We've been through the self help portal and looked around all over the contact page. Any pointers are appreciated.

Asked by sapphiremacaw 1 வருடத்திற்கு முன்பு

Last reply by sapphiremacaw 1 வருடத்திற்கு முன்பு

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2 tabs using 6 GB of RAM.

I have two idle tabs (no videos or other active components) open and according to Task Manager on my PC, it says Firefox is using 6 GB of memory. Unfathomably high number… (மேலும் படிக்க)

I have two idle tabs (no videos or other active components) open and according to Task Manager on my PC, it says Firefox is using 6 GB of memory. Unfathomably high number.

The Firefox Process Manager says the GPU (whatever that is) is using 5 GB of memory.

I did all the usual quick fixes (Restart, update, restart PC, refresh, disable add ons, etc.)

Please help. Why is 2 tabs none of which is a video tab using 6 GB of memory?

Asked by mjwu7185 1 வருடத்திற்கு முன்பு

Last reply by mjwu7185 1 வருடத்திற்கு முன்பு

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I want to pin tabs from session to session without retaining browsing history.

How can I accomplish this?

Asked by FiddleDiddle 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

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Firefox Google Maps goes black after switching to multi-monitor

The problem that Google Maps goes black after a few seconds was reported here a couple of times. I have a variation of the problem in that it appears only when I connect… (மேலும் படிக்க)

The problem that Google Maps goes black after a few seconds was reported here a couple of times.

I have a variation of the problem in that it appears only when I connect my laptop (Lenovo P15 with Nvidia Quadro RTX 3000) to an external monitor. After connecting, the only way to get Google Maps to work again is to close Firefox and restart it. Closing and reopening the tab or force-reloading is not sufficient.

Asked by wimmer1 1 வருடத்திற்கு முன்பு

Last reply by wimmer1 1 வருடத்திற்கு முன்பு

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Text is too big now and can't be fixed

So, I don't know if this has anything to do with it but I recently tried setting up XEMU and that had some display UI issues for me. I don't know if that has anything to … (மேலும் படிக்க)

So, I don't know if this has anything to do with it but I recently tried setting up XEMU and that had some display UI issues for me. I don't know if that has anything to do with it but after I tried setting it up all the text on Firefox is too big. The toolbars, menus, settings etc. look okay but on webpages the text is way too big. I've tried about:config settings, changing my Windows resolution, and other things, but nothing has fixed my issue.

Asked by FromtheWordsofBR 1 வருடத்திற்கு முன்பு

Last reply by Terry 1 வருடத்திற்கு முன்பு

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Disable Tab Search

Recently the V-like icon/button appeared at the right-hand end of the top line of my Firefox windows. This Tab Search could be invaluable to some, but I have no need for… (மேலும் படிக்க)

Recently the V-like icon/button appeared at the right-hand end of the top line of my Firefox windows. This Tab Search could be invaluable to some, but I have no need for it. If I start to get too many tabs I just use another window. However, I click on it constantly when I intend to minimize the window. I have been clicking on the - icon/button in EVERY WINDOWS APPLICATION since Windows began, and as it has ALWAYS been the LEFT-MOST item in the UPPER RIGHT CORNER I haven't had to think about it in decades. But now it isn't the left-most, that is now tab search.

Please, please, PLEASE provide a configuration option to remove Tab Search from the top line.

Thanks!

Roy Harvey Cheshire, CT

Asked by RHinCT 1 வருடத்திற்கு முன்பு

Answered by TyDraniu 1 வருடத்திற்கு முன்பு

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Firefox account will not disconnect from public computer

I logged into my Firefox account on a public computer, however, when I logged off, all of my passwords, open tabs and bookmarks are still showing up on the Firefox browse… (மேலும் படிக்க)

I logged into my Firefox account on a public computer, however, when I logged off, all of my passwords, open tabs and bookmarks are still showing up on the Firefox browser on this public computer.

Nothing I have tried to remove it from this public computer has worked.

I have tried the following:

  • logged off of my Firefox profile from this public computer
  • unsync from this computer, sync is now off and disabled.
  • Clear ALL history, including cookies, cache, active logins, search....
  • Restarted this public computer several times, including a complete shut down.

And none of it has worked. Currently, when anyone opens Firefox on this public computer, all of my saved tabs will open, even though I'm logged off and unsynced. Also, if anyone goes to Firefox settings on this computer, they will be able to see ALL of my saved passwords on my Firefox account, also, even though I'm logged off and unsynced.

Please help. I need to remove my Firefox account from this public computer without deleting it off my personal laptop.

Thank you.

Asked by cl400 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

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106.0.3 Faulty Video Playback - LM21

Since your upgrade from 106.0.2 I am unable to correctly play video windows within FF pages. I am using this browser in Linux Mint 21 and the image attached shows a page… (மேலும் படிக்க)

Since your upgrade from 106.0.2 I am unable to correctly play video windows within FF pages. I am using this browser in Linux Mint 21 and the image attached shows a page (Left hand window) where the video playback progress indicator is pushed to the extreme right hand side of the video progress bar. I have lost the ability to start/stop and stop the video playback using the space bar on my keyboard.

Even in full troubleshooting mode, where all extensions etc are disabled, the problem persists. I have checked in another browser (Chromium) and the video controls work with the space bar and the video progress time tracks across the progress bar as the video plays, so I know it is not a specific web site issue, rather it is specifically a FF display issue.

I am sorry if I have not included more information as this is my first question / plea for support .

Asked by Fay Hope 1 வருடத்திற்கு முன்பு

Last reply by Fay Hope 1 வருடத்திற்கு முன்பு

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Having trouble importing old profile

Hello, I recently had to reinstall windows due to a virus. However, I'm unsure how to open or sync my old profile into Firefox. I can see the old tabs on my PC before I r… (மேலும் படிக்க)

Hello, I recently had to reinstall windows due to a virus. However, I'm unsure how to open or sync my old profile into Firefox. I can see the old tabs on my PC before I reinstalled windows, but I can't see my bookmarks or re-open that session. I tried to use the launch profile in new browser, but it just gives my new profile from this new installation.

Asked by fireclaws123 1 வருடத்திற்கு முன்பு

Last reply by CraigS26 1 வருடத்திற்கு முன்பு

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Firefox is not asking where to save downloads.

I am having the identical problem as this person was. https://support.mozilla.org/hsb/questions/1370443 I'm using Windows 11, Firefox 106.0.3. I have already selected… (மேலும் படிக்க)

I am having the identical problem as this person was.

https://support.mozilla.org/hsb/questions/1370443

I'm using Windows 11, Firefox 106.0.3. I have already selected "always ask." I do not see any way I can change the thing that says "Downloads." I see that there is a suggested fix, and I also see that an apparently knowledgeable person has advised against using that fix.

This is very basic browser functionality, and being unable to save to particular folders adversely affects my productivity. Is this issue being dealt with? What problems can I expect to occur in the future if I make the suggested fix?

Thanks in advance.

Asked by Oh Good Grief! 1 வருடத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

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How to get the name of an add-on I already deleted

Today I have noticed I was using an adblock extension, which is not in the Firefox store anymore. After further inspection I have noticed I was not using the original uBl… (மேலும் படிக்க)

Today I have noticed I was using an adblock extension, which is not in the Firefox store anymore. After further inspection I have noticed I was not using the original uBlock Origin but some sort of a clone which had a very similar logo and practically the same name. I have removed that extension from the browser and now I have uBlock Origin, however, I wonder if any data was stolen while using it (passwords, personal names, credit card information, etc.).

My question is, is there any history stored locally, where I could see what permission, I gave to the clone version of uBlock Origin? At this point I don't even know the specific name of that add-on, is it possible to at least get the name? That way I would look up what I was using.

Also, are there any known scams, where uBlock Origin clone was in the Firefox store and it gathered personal data? So far I am familiar with the fake ad blocking extensions that was “cookie stuffing,” and used that for an ad fraud scheme.

Thank you for your time and help.

Asked by ca40 1 வருடத்திற்கு முன்பு

Last reply by ca40 1 வருடத்திற்கு முன்பு

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How to DISABLE the back and forward arrows that now come up on the left and right sides of the Firefox panel

HELP!!! Tell me how to DISABLE the back and forward arrows that now come up on the left and right sides of the Firefox panel from out of nowhere. They keep destroying my … (மேலும் படிக்க)

HELP!!! Tell me how to DISABLE the back and forward arrows that now come up on the left and right sides of the Firefox panel from out of nowhere. They keep destroying my work even though I try my hardest to avoid them! They have my swearing at my computer.

Asked by jedi2 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

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Backup/Exported Bookmarks files (.json/.html) aren't the same (checksum) between Synced devices

Hi, thanks a lot in advance and sorry to bother. :) I have a couple of desktop/laptop devices synced with the same account. When I make a backup/export of my bookma… (மேலும் படிக்க)

Hi, thanks a lot in advance and sorry to bother. :)

I have a couple of desktop/laptop devices synced with the same account. When I make a backup/export of my bookmarks in each device (.json/.html files) the checksums of those files don't coincide between devices. Nevertheless, if I open the exported HTMLs in Firefox and save them as Text Files, the resultant files have all the same checksum (sha256sum), i.e., are all the same.

Is this how it is supposed to be? Or should my bookmarks JSON/HTML files be exactly the same in all devices and something is wrong?

Thanks a lot in advance.

Asked by rv 1 வருடத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு