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Amazon Prime browser no longer works right in Firefox. Does work in Microsoft Edge.

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, u… (மேலும் படிக்க)

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

Open 10 220

Media Player Support

To whom it may concern, I have attached a picture of the error message I get when trying to play a video. I know the website is not at fault as I can use your competitors… (மேலும் படிக்க)

To whom it may concern,

I have attached a picture of the error message I get when trying to play a video. I know the website is not at fault as I can use your competitors browser (Chrome) and the videos play with no issue. I have also tried a few media player extensions with no success. Please help me find a solution so I do not need to use another browser. Thanks

Sam [email address]

Solved Archived 8 495

Cannot access websites because I'm using Firefox.

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embe… (மேலும் படிக்க)

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embedded in my computer and I cannot delete. I will not install Chrome and have put on Avast Secure Browser and CClean browser. Both are just Chrome with a new gooey. My Father is also having the same trouble. Most of the sites are for Utilities and rewards programs. Avast is also blocked. Are you aware and working on getting this fixed?

Solved Archived 7 288

Yahoo mail not loading.

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes t… (மேலும் படிக்க)

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes to the first page again and gives me the same "The connection has timed out". I just installed the browser and this might make me not use it ngl. I have tried both clearing cookies and troubleshooting mode.

Solved Archived 6 1312

Websites such as youtube and google don't load

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that eit… (மேலும் படிக்க)

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that either. I only get an hourglass icon on the tab. Image attached.

Google search results don't show up immediately, despite being loaded. Only after about 7 seconds. Image attached.

I don't have this issue on other browsers. It has only started occurring 3 days ago, I'm clueless as to what the cause may be.

Solutions I have tried: 1. Restarting my PC. 2. Turning off all my extensions. 3. Running Firefox in troubleshoot mode. 4. Refreshing Firefox.

Solved Archived 5 179

The following files couldn be attached outlook web -in firefox

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Micr… (மேலும் படிக்க)

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Microsoft Edge no problem with attach files Firefox version 133.0 (64-біт)

Archived 5 180

Bug 1923500 may not have resolved all online banking issues

I recently started having a problem with my banking website. Before I could investigate or report it, Mozilla released a bug fix 1923500 "Firefox 131 Enhanced Tracking Pr… (மேலும் படிக்க)

I recently started having a problem with my banking website. Before I could investigate or report it, Mozilla released a bug fix 1923500 "Firefox 131 Enhanced Tracking Protection major breakage of multiple banks Bill Pay services" I have updated to Firefox 131 however, there may still be a problem, however before I report it I'd like to verify if it's simply that their link is broken. Let me explain: On my bank's website there is "Payment Inquiry" link with this link "https://paybills.MyBankName.com/imm/Auth/SLO/4661?ReturnUrl="

What happens is that it sends me back to the login screen, I navigate to the Payment Inquiry again, click the link... rinse and repeat... in an endless loop. I suspect that the URL is malformed because there is nothing following the "=" sign. I would expect something to follow the equal sign. Is this indeed a bad URL? Should I pursue with my bank? I only ask because is seemed more than a coincidence that this occurred near the same time as bug fix 1923500.

Archived 3 100

PR_CONNECT_RESET_ERROR

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn". I keep gettin… (மேலும் படிக்க)

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn".

I keep getting this error:

"Secure Connection Failed

An error occurred during a connection to www.sorn.service.gov.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

I am on Windows 10 Pro 22H2 19045.5011, using Firefox 132 (64-bit), not running Kaspersky, I do have AdGuard (7.19.0 (4853) (CL 1.16.44, DL 2.5.41 )) and Malwarebytes (4.6.17.334) on my system along with their browser adons. I have attached some screenshots, hope they are useful.

Please help.

Archived 3 119

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor. Regards, Guy James

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and S… (மேலும் படிக்க)

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor. Regards, Guy James

Archived 3 436

No Picture and Sound while streaming on WOW TV

Hi, i wanted to see a Movie on WOW TV but only have a blank Window in my Browser. This Problem is only with WOW TV. Amazon Prime and Netflix Stream works perfect. The Su… (மேலும் படிக்க)

Hi, i wanted to see a Movie on WOW TV but only have a blank Window in my Browser. This Problem is only with WOW TV. Amazon Prime and Netflix Stream works perfect. The Support from WOW TV has no solution for me. They only have one hint for me to use Chrome or Edge.

Regards Peter

Archived 3 340

Copilot issues an error in the latest Firefox but not if I try with Microsft Edge

When I go into copilot.microsoft.com to start Copilot and I then type my first question, I get this error message: "Sorry, you've reached the limit of messages you can se… (மேலும் படிக்க)

When I go into copilot.microsoft.com to start Copilot and I then type my first question, I get this error message: "Sorry, you've reached the limit of messages you can send to Bing within 24 hours. Check back soon!" Oddly, I am not a Bing user. Waiting 24 hrs does not help. Rebooting has not helped. Switching to Edge did work. Help? TIA, Luis

Archived 2 100

YouTube won't go full screen

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, b… (மேலும் படிக்க)

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, but not in a normal one.

Archived 2 130

ups.com tracking services not working on Firefox

Hi! What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&… (மேலும் படிக்க)

Hi!

What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&loc=fi_FI&requester=QUIC%2F/ The response in Finnish is always: "Emme voi suorittaa seurantapyyntöäsi tällä hetkellä. Yritä myöhemmin uudelleen." A quick and dirty translation is: "We cannot execute your request right now. Try again later".

This is an everlasting problem. But try the exactly same link on Chrome or Edge, and it works fine.

Best regards, Tom Lindeman Helsinki, Finland [edited email from public community support forum]

Solved Archived 2 299

i have the latest issue of Firefox and i can not get it in defaut video

I have the newest firebox version and i have you tube connected to the menu bar and 2 icons for it on the desktop i m not sure what if an addon are cause it to … (மேலும் படிக்க)

I have the newest firebox version and i have you tube connected to the menu bar and 2 icons for it on the desktop i m not sure what if an addon are cause it to stay in full screen screen mode i do not wan it in full scene mode. i have done everything i know how to do to stop it from full screen please how do i get it ti default always just giving you a sample of what Iam getting just a sample of the size i do not have firefox zoomed it is on 100 percent and not zoomed the sixes is 16 and 14 an no larger.

Archived 2 190

New Tabs and new windows at the same time

Hi. I reallllly don't want to be the person asking the same question that happens every day...but I've tried to do a bit of searching. I could've done a lot more. I had a… (மேலும் படிக்க)

Hi. I reallllly don't want to be the person asking the same question that happens every day...but I've tried to do a bit of searching. I could've done a lot more. I had a surprise windows reformat event this morning. Everything is shiny and unmodded. I have never had it open new indow tabs and new windows simultaneously. If I close the window on the toolbar and it closes the tab. I'd blame myself...but the only thing I did was change the font size because I'm nearly blind. Is this a new thing!? I hate it ! I don't want NEW windows, I use firefox for tabs.

this is happening in safe firefox and unsafe firefox. it must be something in the settings but i don't know!! (i've had the worst day at work and having to reformat was unexpected and incredibly frustrating...i just want my computer the way i like it)

Archived 2 109