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about:support

HOW CAN I GET RID OF GOOGLE? THEY'RE SO INVASIVE. I need Firefox to take over every single thing! The worst single thing I did, is downloading the app from Google! Mo… (மேலும் படிக்க)

HOW CAN I GET RID OF GOOGLE? THEY'RE SO INVASIVE. I need Firefox to take over every single thing! The worst single thing I did, is downloading the app from Google! Mozilla and Firefox need an alternative for their downloads, of the app. Can't you help me, please?

Asked by Gramma Rose 8 மாதங்களுக்கு முன்பு

Last reply by Kiki 8 மாதங்களுக்கு முன்பு

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Browser hjack?

My firefox keeps redirecting me through two different websites before giving me my search results from yahoo, my preferred search engine is Google and I think my browser … (மேலும் படிக்க)

My firefox keeps redirecting me through two different websites before giving me my search results from yahoo, my preferred search engine is Google and I think my browser has been hjacked, I did a complete wipe of data and Firefox files and a dns cache clear from my computer but it seems it's still happening, any help would be appreciated

Asked by Tigeristic15 10 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 6 மாதங்களுக்கு முன்பு

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Default search engine is set to Bing but changes to Google

I switched my default search engine from Google to Bing. As you can see in the attached screenshot, it should be searching with Bing. But for some reason the search resul… (மேலும் படிக்க)

I switched my default search engine from Google to Bing. As you can see in the attached screenshot, it should be searching with Bing. But for some reason the search results are always Google. How do I fix this? I haven't refreshed Firefox yet. I was hoping to avoid that.

Asked by mem9836 6 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 6 மாதங்களுக்கு முன்பு

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Where icons of added search engines are stored?

In what file does Firefox store information about the icons of added search engines? (After copying the profile with the search.json.mozlz4 file, search engines added b… (மேலும் படிக்க)

In what file does Firefox store information about the icons of added search engines?

(After copying the profile with the search.json.mozlz4 file, search engines added by the user work correctly, but their icons cannot be seen - each search engine is marked with the same icon 'magnifier' - as you can see in the attachment.)

Asked by No spam 7 மாதங்களுக்கு முன்பு

Answered by No spam 7 மாதங்களுக்கு முன்பு

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Search terms remain in address bar after pressing Enter. Is this new? Can it be disabled?

Just noticed this starting yesterday. Possibly it started when Ffox updated to v144.0 and I just didn't notice immediately. I use the address bar (location bar, awesome … (மேலும் படிக்க)

Just noticed this starting yesterday. Possibly it started when Ffox updated to v144.0 and I just didn't notice immediately.

I use the address bar (location bar, awesome bar) for searching (with Google, per settings). Up until very recently, the result of hitting Enter after entering my search string would be the URL for the Google results. This can be very handy to copy; e.g., when offering citations during an online discussion.

However, I don't see the URL anymore. After pressing Enter, my original search string remains there, in the address bar. That's not what I want. Using Google means my original search string is right there at the top of the page, in an input field, that can be made active with a single keystroke. Therefore, if it is intended to be helpful by keep the contents of the address bar what they were before I pressed Enter, may I just say that it is not.

Note: I can get the old desired behavior by going to google[.]com and entering the search string there, but that's an annoyance, after years of being able to simply hit Ctrl-L.

Attached is a screenshot of what I now see. Note what's in the address bar -- my original search string. Previously, it would have been something like "https://www.google.com/search?q=this+is+a+test&sca_esv=[ ...]"

Asked by bjkeefe 3 மாதங்களுக்கு முன்பு

Answered by Agent virtuel 3 மாதங்களுக்கு முன்பு

  • Archived

Surfing the web

Can I use Firefox.Mozilla the way I used google?

Asked by charlieboy316 11 மாதங்களுக்கு முன்பு

Last reply by James 11 மாதங்களுக்கு முன்பு

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Duck duck go search

I have been using Firefox and Duck duck go to search. This morning I could not search and duck duck and was requested to I download Duck duck go as browser. Now I can't s… (மேலும் படிக்க)

I have been using Firefox and Duck duck go to search. This morning I could not search and duck duck and was requested to I download Duck duck go as browser. Now I can't search except in Google. Help. I plan on uninstalling the Duck duck go browser. What is a good private search engine?

Asked by iromovacek 10 மாதங்களுக்கு முன்பு

Last reply by James 10 மாதங்களுக்கு முன்பு

disable search engine

This is the 3rd time I have had to post this. I am getting very frustrated. I DO NOT want the search engine within my address bar. Nothing anyone from you "community" he… (மேலும் படிக்க)

This is the 3rd time I have had to post this. I am getting very frustrated. I DO NOT want the search engine within my address bar. Nothing anyone from you "community" helped to disable the search engine in my address bar. Opera, Edge, Chrome, the user can disable the search engine in the address bar. Why is Firefox so different? And difficult?

Asked by marcellaolejniczak 1 நாள் முன்பு

Last reply by TyDraniu 1 நாள் முன்பு

Why does Firefox prompt for system handler when first word in search contains a ':'?

Recently, when I copy and paste an error message to the search box in Firefox and the first word contains a ':', such as when searching for this error message - "MESA-LOA… (மேலும் படிக்க)

Recently, when I copy and paste an error message to the search box in Firefox and the first word contains a ':', such as when searching for this error message - "MESA-LOADER: failed to open dri: /usr/lib/x86_64-linux-gnu/gbm/dri_gbm.so: cannot open shared object file" - I get the "Open the mesa-loader link with System Handler?" prompt (see screenshot).

I used to be able to copy and paste such an error before into the search box and it would just work but now the browser defaults to thinking you are entering a URL. This could be because when I start typing in the search box, it immediately relocates what I'm typing to the address bar. Maybe this is the behaviour I need to disable? But how and why is it the default?

Help!

Browser details

$ > snap info firefox name: firefox summary: Mozilla Firefox web browser publisher: Mozilla✓ store-url: https://snapcraft.io/firefox contact: https://support.mozilla.org/kb/file-bug-report-or-feature-request-mozilla license: unset description: |

 Firefox is a powerful, extensible web browser with support for modern web application
 technologies.

commands:

 - firefox
 - firefox.geckodriver

snap-id: 3wdHCAVyZEmYsCMFDE9qt92UV8rC8Wdk tracking: latest/stable/ubuntu-24.04 refresh-date: 19 days ago, at 13:56 AEDT channels:

 latest/stable:    144.0.2-1    2025-10-29 (7177) 261MB -
 latest/candidate: 145.0-1      2025-11-04 (7242) 262MB -
 latest/beta:      145.0b9-1    2025-10-31 (7213) 262MB -
 latest/edge:      146.0a1      2025-11-05 (7250) 298MB -
 esr/stable:       140.4.0esr-2 2025-10-14 (7023) 258MB -
 esr/candidate:    140.5.0esr-1 2025-11-05 (7236) 258MB -
 esr/beta:         ↑                                    
 esr/edge:         ↑                                    

installed: 144.0-2 (7084) 261MB -


OS Details

PRETTY_NAME="Ubuntu 24.04.3 LTS" NAME="Ubuntu" VERSION_ID="24.04" VERSION="24.04.3 LTS (Noble Numbat)" VERSION_CODENAME=noble ID=ubuntu ID_LIKE=debian HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=noble LOGO=ubuntu-logo

Asked by Anthony 2 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 2 மாதங்களுக்கு முன்பு

  • Archived

Searching with default DuckDuckGo from Search box or address box fails weirdly...

Doing any search brings up result page that just has my query and a search magnifying glass - not the search results as expected and working on Mac. This is 2 days old o… (மேலும் படிக்க)

Doing any search brings up result page that just has my query and a search magnifying glass - not the search results as expected and working on Mac.

This is 2 days old only as of 11 June 25.

Crying here as I depend on it sooo much; this is a work PC and DDG is my go-to for research.

Asked by Alex 7 மாதங்களுக்கு முன்பு

Last reply by Alex 7 மாதங்களுக்கு முன்பு

Change default browser

Although I have changed my default browser to duck duck go, google icon still appears in browser. How can I fix this

Asked by fjm27f684q 5 மாதங்களுக்கு முன்பு

Last reply by Chris429er 5 மாதங்களுக்கு முன்பு

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  • Archived

"This time search with" field suddenly started showing up again and cant be removed

I have disabled all the other search settings in order to get rid of this field years ago. Now, suddenly it starts to show up again. I go to the settings, somehow it has … (மேலும் படிக்க)

I have disabled all the other search settings in order to get rid of this field years ago. Now, suddenly it starts to show up again. I go to the settings, somehow it has all renabled itself, so I disable it. And yet, it STILL shows up with no content in it. How do I remove this?

Asked by Dsingis 9 மாதங்களுக்கு முன்பு

Answered by Dsingis 9 மாதங்களுக்கு முன்பு

https://search-owl.com hijacker

The very first time I opened Firefox and tried to do a search I got a hijacker: https://search-owl.com/?path=firefox/newtab&u=895622cd6e29c107&subid=11118&c… (மேலும் படிக்க)

The very first time I opened Firefox and tried to do a search I got a hijacker:

https://search-owl.com/?path=firefox/newtab&u=895622cd6e29c107&subid=11118&channel=18

Why?

I did a scan with both Malwarebytes and with TotalAV, no detections.

I stopped using Chrome and Brave because I had another hijacker (Yohoo!). I used Malwarebytes to quarantine and delete that because my paid subscription to TotalAV didn't find it. Now I'm stuck with an all new different hijacker upon installation of Firefox.

Asked by Dummy Dummy 5 மாதங்களுக்கு முன்பு

Last reply by Mark 1 மாதத்திற்கு முன்பு

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Search engine has stopped working on my browser

My search engine has stopped working. I just get blank pages when I enter any subject in the search bar. I am forced to open a private window which always works without i… (மேலும் படிக்க)

My search engine has stopped working. I just get blank pages when I enter any subject in the search bar. I am forced to open a private window which always works without issues. Closely related to this problem I believe, is the fact that any online forms I try to complete and submit will not submit. Again if I copy and paste the address into a private window, I can complete and submit without any issues.

It is getting very frustrating to keep having to go private windows.

When I open a new tab, it opens fine, I get all the articles as per normal. But when I enter my search criteria I get nothing (see attached screenshots)

Asked by antony.henry911 10 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 10 மாதங்களுக்கு முன்பு

search engine

Selecting search engine

Asked by freda1 5 மாதங்களுக்கு முன்பு

Last reply by Paul 5 மாதங்களுக்கு முன்பு

Firefox is my search engine

Hi, I need help to use Firefox as my search engine. Please kindly update my search engine if possible please

Asked by M G 5 மாதங்களுக்கு முன்பு

Last reply by Mark 4 மாதங்களுக்கு முன்பு

address bar search

I had to actually sign up fort a Mozilla account,the multiple hoops I had to jump through were ridicules, in order to ask a question of Firefox. I do not want my address … (மேலும் படிக்க)

I had to actually sign up fort a Mozilla account,the multiple hoops I had to jump through were ridicules, in order to ask a question of Firefox. I do not want my address bar to be my search engine. How do I disable the search engine in my address bar? And now I have to wait for an answer!!!!!!!! I used to love and trust Firefox. Not anymore.

Asked by marcellaolejniczak 2 நாட்கள் முன்பு

Last reply by Agent virtuel 2 நாட்கள் முன்பு

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search local drive before the internet

While I enjoy the capability of selecting a search engine as I see fit, I would prefer that my local drives take precedence. Is there an easy way to enable this for every… (மேலும் படிக்க)

While I enjoy the capability of selecting a search engine as I see fit, I would prefer that my local drives take precedence. Is there an easy way to enable this for everyday casual use? In other words, can I specify "search local drives first, followed by the web i.e. casting a wider net to search on the world wide web, and an arbitrary third placeholder such as foreign sources (example only) or foreign news items (again, fictitious example)

Asked by andy p 5 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 5 மாதங்களுக்கு முன்பு

wrong google account in new tab search

I use google account No.1 for log in Mozilla Also I use google account No.2 When I open new tab / type request / google search give me results using google account No.2 I… (மேலும் படிக்க)

I use google account No.1 for log in Mozilla Also I use google account No.2 When I open new tab / type request / google search give me results using google account No.2 I can`t change it. If it`s possible - please advise how

Asked by С МаК 5 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 5 மாதங்களுக்கு முன்பு

  • Archived

Just recently I am no longer able to access Bing.com to search

Just recently I am no longer able to use Bing.com to search with. Being it is my preferred source of searching for me. Google is awful for my purposes. … (மேலும் படிக்க)

Just recently I am no longer able to use Bing.com to search with. Being it is my preferred source of searching for me. Google is awful for my purposes.

Asked by rjn68 11 மாதங்களுக்கு முன்பு

Last reply by markwarner22 11 மாதங்களுக்கு முன்பு