Entries in datareporting/archived despite telemetry being disabled

I have telemetry (every checkbox under "Firefox Data Collection and Use") disabled, but noticed that the datareporting/archived directory contains telemetry files. Is thi… (மேலும் படிக்க)

I have telemetry (every checkbox under "Firefox Data Collection and Use") disabled, but noticed that the datareporting/archived directory contains telemetry files. Is this expected, or does this indicate a bug that shows that telemetry is being sent?

The file paths have the format:

<profile dir>/datareporting/archived/2025-09/<unixtimestamp>.<uuid>.main.jsonlz4 <profile dir>/datareporting/archived/2025-09/<unixtimestamp>.<uuid>.events.jsonlz4

Asked by janspambox 5 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 5 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Firefox isn't allowing me to upload images almost anywhere

I am on endeavourOS (linux). Whenever I try to upload images for a profile picture to sites like youtube or X, the image becomes corrupted and doesn't upload correctly. I… (மேலும் படிக்க)

I am on endeavourOS (linux). Whenever I try to upload images for a profile picture to sites like youtube or X, the image becomes corrupted and doesn't upload correctly. It did this with whatsapp too and I had to use a separate app for it. Other posts said that disabling "privacy.resistFingerprinting" would fix it, but it's already disabled.

Attached below are an example of this bug and the contents of this image when viewed on a text editor.

Asked by Gabe Lily 1 வருடத்திற்கு முன்பு

Answered by Gabe Lily 1 வருடத்திற்கு முன்பு

  • Archived

Problem: Persistent 150 KB of Cached Web Content

Problem: Persistent 150 KB of Cached Web Content For several years, I have gone to “Settings” / “Privacy & Security” / “Cookies and Site Data,” clicked the Clear Dat… (மேலும் படிக்க)

Problem: Persistent 150 KB of Cached Web Content For several years, I have gone to “Settings” / “Privacy & Security” / “Cookies and Site Data,” clicked the Clear Data…” button, checked both “Cookies and Site Data,” and “Cached Web Content,” and clicked “Clear”, and consistently gotten BOTH “Cookies and Site Data,” and “Cached Web Content” down to “0” zero. Recently, I have been unable to “Cached Web Content” to go below “150 KB of disk space.”

         I have NOTHING listed in “Manage Cookies and Site Data” or “Exceptions -- Cookies and Site Data.”
         I have tried reinstalling, but the problem has persisted.
         On the assumption that this is malware problem, I have continued to use Mozzella VPN, but stopped using the program for browsing, etc.  Should I stop using it altogether until the problem is fixed?
         Can you tell me how to get rid of the last “150 KB” of “Cached Web Content”?

Asked by J.R.W4 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Locked
  • Archived

Any other good non-Chromium browsers?

Now that Mozilla/Firefox have joined Google on the dark side, who is everyone switching to? I would like something that works well in both Windows and android. I hear Ope… (மேலும் படிக்க)

Now that Mozilla/Firefox have joined Google on the dark side, who is everyone switching to? I would like something that works well in both Windows and android. I hear Opera can't be trusted and I don't like how there are like 6 difference versions of Opera in the android app store. DuckduckGo is just badly made IMO. Edge causes some glitches with one of the sites I use most. Should I try Brave? I just want a browser to BROWSE the web. I don't want AI. I don't need a VPN or adblock built in. I don't want a "gamer" browser. A decent local password manager would be nice but I don't want to have to make an account to use it. I know if the product is free, you are the product, so I would almost prefer a browser you pay for but oddly that doesn't seem to be a popular option. Probably because the user data the companies collect makes them more money then people would be willing to pay. Sad times. I miss the 90's.

Asked by Timothy Stearns 1 வருடத்திற்கு முன்பு

Last reply by SuMo Bot 10 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

manage cookie exceptions

I want to create a list of allowed web sites in settings/cookies&data/manage exceptions, but it seems I have to enter each site MANUALLY. I would like to do this mor… (மேலும் படிக்க)

I want to create a list of allowed web sites in settings/cookies&data/manage exceptions, but it seems I have to enter each site MANUALLY. I would like to do this more quickly and easily by just selecting sites in the "manage cookies" list and designating them as exceptions. Or is there already some other way to do this that I haven't found? Also, after I have made exceptions for all my important sites, by whatever means, can I assume that I can press "delete all" in the "manage cookies" list and the allowed sites will not have cookies removed? What happens to exceptions if I select "delete cookies and site data when Firefox is closed?" If there is no way to make exceptions other than manually, I respectively request that some convenient method be added to the program. Thanks for any response.

Asked by deedj 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

'Cookie Mismatch' in Google

It has been working fine - now I get this message: 'We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To enable cooki… (மேலும் படிக்க)

It has been working fine - now I get this message:

'We've detected a problem with your cookie settings. Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more'

I've tried making Google an exception, to no avail.

Asked by Christel5 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

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  • Archived

suspicious email from breach-alerts@mozilla.com

I got an email supposedly from breach-alerts@mozilla.com that claims there are currently 3 data breaches and has this link to resolve: https://blrv1ly5.r.us-west-2.awstra… (மேலும் படிக்க)

Asked by MikeZZ 11 மாதங்களுக்கு முன்பு

Answered by James 11 மாதங்களுக்கு முன்பு

  • Archived

Firefox No longer supported by my Coventry Building Society bank. They say it is insecure!

Having spent a frustrating weekend being unable to log into Coventry Building Society's online banking app, I phoned them this morning to be told they consider Firefox in… (மேலும் படிக்க)

Having spent a frustrating weekend being unable to log into Coventry Building Society's online banking app, I phoned them this morning to be told they consider Firefox insecure and no longer support its use. The app accepts my username & password, tells me they are going to 'phone me with an access code' and then displays "Page not found". Anyone know of any other bank or similar who would believe Firefox to be insecure?

Asked by john800 1 வருடத்திற்கு முன்பு

Last reply by john800 1 வருடத்திற்கு முன்பு

  • Archived

Unable to paste into a blank PDF using Firefox PDF Editor

I have a question about using Firefox PDF Editor. I copied some text from a PDF document that is on my computer, by highlighting the text and then hitting Ctrl+C. The … (மேலும் படிக்க)

I have a question about using Firefox PDF Editor. I copied some text from a PDF document that is on my computer, by highlighting the text and then hitting Ctrl+C. The text copied onto my clipboard OK. Then I opened a blank PDF document in the Firefox PDF Editor and tried to paste that text into the blank document, but I wasn't able to do so because when I right-clicked on the blank document and then clicked on "paste", nothing happened. This apparently is because the word "paste" is faded-out in the drop-down menu (i.e., it does not appear in prominent bold print). Google's Artificial Intelligence seems to indicate that the technique I used would work (see screenshot which I've uploaded). But it didn't work, so can anyone please tell me how can I paste text into that blank document?

Asked by Larry951 1 வருடத்திற்கு முன்பு

Last reply by TyDraniu 1 வருடத்திற்கு முன்பு

  • Archived

Yahoo email

When we log into our Yahoo email, there's a small triangle (see screen shot) next to the padlock on the address bar that says "connection not secure". Not sure what to d… (மேலும் படிக்க)

When we log into our Yahoo email, there's a small triangle (see screen shot) next to the padlock on the address bar that says "connection not secure".

Not sure what to do to get rid of it.

Asked by pbcb8835 1 வருடத்திற்கு முன்பு

Last reply by zeroknight 1 வருடத்திற்கு முன்பு

  • Archived

Browser Privacy: Enhanced Tracking Protection & Cookies and Site Data have conflicting issue

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section. Under t… (மேலும் படிக்க)

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section.

Under the Browser Privacy section, the two subheads, "Enhanced Tracking Protection" and "Cookies and Site Data" serve two distinct purposes—as I understand. Enhanced Tracking Protection will automatically add the URL of a webpage (that you currently have open) to the Enhanced Tracking Protection screen whenever you disable the shield in the search bar. This will turn off tracking for that website until turn you it back on. You can also manually add websites to the Enhanced Tracking Protection screen if you have mulitples to add. This whitelist will stay active until you delete them or click on the shield to turn it back on.

The Cookies and Site Data section further down, allows you to create a list of sites that you want to BLOCK, ALLOW FOR SESSION, or ALLOW cookies and site data to be used, and retained or not. This differs from the Enhanced Tracking Protection section.

Today, I wanted to delete one of the websites listed in the Enhanced Tracking Protection, and did so manually. But since there were only a couple listed (I rarely add to this screen), I simply clicked on "Remove All Websites" instead of "Remove Website." Unfortunately, when I went down to the Cookies and Site Data list (which I use all the time) to add a new URL today, my entire list was gone! I did not remove or enter anything in the Cookies and Site Data screen today, prior to using the Enhanced Tracking Protection screen.

As you can guess, I am sick because I had over 100 sites listed in the Cookies and Site Data section, and lost them all when I removed the few websites in the Enhanced Tracking Protection section. I don't know why or how this happened, but it is worth noting that I did just update Firefox this morning to vs 125.0.2 (from 124.0.2). My list is gone, but does anyone have a reason why it happened and is there a way to prevent that in the future? Or is it some kind of bug with the latest release or an earlier one. (I haven't opened the Enhanced Tracking Protection screen for a long time, so it could be from any past release.) Sorry I don't have more info than that. Any solutions would be appeciated.

Asked by sand1 1 வருடத்திற்கு முன்பு

Last reply by sand1 1 வருடத்திற்கு முன்பு

  • Archived

Primary Password for password storage did not stop hack

Hi I recently was hacked unfortunately due to a stupid screw up involving a person who had hacked a friend's account and had me download some malware disguised as a "game… (மேலும் படிக்க)

Hi I recently was hacked unfortunately due to a stupid screw up involving a person who had hacked a friend's account and had me download some malware disguised as a "game he worked on" and managed to get all my passwords stored in Firefox (spent 9 hours straight changing all 200 of them and wiping the laptop). I believe I am misinterpreting some things on how secure the storage of passwords are for Firefox as I thought using the "Primary Password" function would encrypt everything properly. The hacker proved he had them unencrypted sending some examples to me to flaunt.

Was he able to attain access to the passwords due to me already having firefox open when I was compromised (even if the primary password is asked before entering each password?) Or is there some issue with firefox not storing them properly? Or is there some other less know issue with windows or edge or something "stealing" the passwords and storing them in an unencrypted file without me knowing?

This whole thing makes me feel less trustful of firefox to say the least and while the hack itself was my fault I just want to know if there was something else I could have done other than using keepass or some other password manager to exclusively store passwords (which is what I am going to do now and probably should have been doing)

TLDR - Primary password did not stop hacker from seeing passwords - Any clarification on whether this was my fault in trusting it for such things or if there is an actual issue with firefox's approach

Thanks for any help or clarification.

Asked by colza 1 வருடத்திற்கு முன்பு

Last reply by colza 1 வருடத்திற்கு முன்பு

  • Archived

Cannot add saved Credit Cards

I have all options enabled to save addresses and credit cards. When I try to manually add a credit card, hitting the Save button does nothing. When I use a credit card on… (மேலும் படிக்க)

I have all options enabled to save addresses and credit cards.

When I try to manually add a credit card, hitting the Save button does nothing.

When I use a credit card on a site, Firefox prompts me to save the card, I confirm that I want to save it, yet it isn't saved.

Asked by richard28 8 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 8 மாதங்களுக்கு முன்பு

  • Archived

How do I disable passkey support?

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a passwo… (மேலும் படிக்க)

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a password. How do I disable passkey support in Firefox?

Asked by Shad Sterling 1 வருடத்திற்கு முன்பு

Last reply by Piterk 1 வருடத்திற்கு முன்பு

  • Archived

Not showing Disquis Comments and Blogs when visiting virtueonline.org

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out … (மேலும் படிக்க)

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out of the article, the Disqus comment section will appear, but not always. When I use Microsoft Edge, the Disqus comment sections appear.

Asked by Roy Quick 2 ஆண்டுகளுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Firefox 125.0.1 update breaks all self signed certificates

Firefox 125.0.1 update breaks all self signed certificates After the latest auto update I can no longer access any of my management screens on my private network with sel… (மேலும் படிக்க)

Firefox 125.0.1 update breaks all self signed certificates

After the latest auto update I can no longer access any of my management screens on my private network with self signed certificates. This is a real problem. I have attached a couple error screen grabs, but ALL of themn are the same. The information link says there is no workaround!

So how do I recover access? Chrome works just fine ... so it is def. a Firefox problem.

Asked by mzla.cm 1 வருடத்திற்கு முன்பு

Answered by zeroknight 1 வருடத்திற்கு முன்பு

  • Archived

"This Connection is Untrusted" displayed for all website queries

Attempting to upgrade and recommission an old HP laptop not used in several years. Currently running Firefox Version 41.0.1 Any queries to legitimate websites such as Goo… (மேலும் படிக்க)

Attempting to upgrade and recommission an old HP laptop not used in several years. Currently running Firefox Version 41.0.1

Any queries to legitimate websites such as Google or Mozilla, return a "This Connection is Untrusted" display screen. Firefox security settings have been changed to lowest security, and problem persists.

It isn't that Firefox isn't reaching the websites... it's that some security setting recognizing the security certificates (like Mozilla's) is broken... and I can't get past it... even to be able to download a new browser version.

Asked by reedh1 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Cookies / settines = 793mb - nothing shows in manage data

Hi, Firstly I apologize because I'm not very tech savvy. My firefox browser has been taking ages to load. I've tried various 'fixes' over the last week or so and they do… (மேலும் படிக்க)

Hi, Firstly I apologize because I'm not very tech savvy. My firefox browser has been taking ages to load. I've tried various 'fixes' over the last week or so and they don't work for long. I'm going down the 'try this' list and am at the 'clear junk in manage data' suggestion. Someone else had success with getting rid of a load of youtube saved junk. I'm in the Cookie and Site Data area, it says it's using 793mb of disc space yet when I tap on 'manage data' to try and clear stuff that area shows up as empty. I've searched but can't locate how to fix this issue. Or I might be missing something completely obvious. :/

My memory, and health, is not great so if possible I really don't want to resort to clearing everything and having to re-add log ins etc.

Does anyone know how to fix this please?

Thank you!

Asked by blake.wolfe 1 வருடத்திற்கு முன்பு

Answered by b_georgestefan 1 வருடத்திற்கு முன்பு

  • Archived

Increase browser history file size

My FF version 126.0.1 browser history file size is stuck at 10,240 KB. Until recently it was 54,000 KB and change. I would like to get it larger. I've tried all the recen… (மேலும் படிக்க)

My FF version 126.0.1 browser history file size is stuck at 10,240 KB. Until recently it was 54,000 KB and change. I would like to get it larger. I've tried all the recent help postings relating to places.history.expiration.max_pages, places.history.expiration.transient_current_max_pages, browser.history_expire_days, browser.sessionhistory.max_entries or browser.sessionhistory_max_entries, and so on. Nothing seems to be able to change the "places" file size. Anyone have any more info on this topic?

Asked by internet60623 1 வருடத்திற்கு முன்பு

Last reply by TechHorse 1 வருடத்திற்கு முன்பு