Account listed as Windows 10 instead of Windows 11

I bought a new computer 7-1-25 with Windows 11 Pro. Why do you have it listed as Windows 10? Is someone else using my account? Please verify!

Asked by S Hinson 5 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 2 மாதங்களுக்கு முன்பு

How to get Firefox to stop promoting Nazi content

I've been a very long time Firefox user, and have for many years been aghast at how prominently Firefox promotes a virulently antisemitic paper called "The Guardian" on i… (மேலும் படிக்க)

I've been a very long time Firefox user, and have for many years been aghast at how prominently Firefox promotes a virulently antisemitic paper called "The Guardian" on its recommended stories. Every time I see it, I thumbs it down, and have been doing so for years, hoping that eventually the algorithm would stop recommending that junk to me. I have NEVER clicked a link to "The Guardian" from the recommended stories page either, not even once. I'll often see 2-3 links from this virulently antisemitic paper and thumb each one down. Why does the algorithm keep recommending it to me? I know that I can turn off Recommended stories, however I like the content, and have found a lot of interesting stuff through it. Why is Firefox relentlessly pushing Nazis propaganda?

(If you don't think The Guardian pushes virulently antisemitic Nazi propaganda, I would be happy to share links demonstrating how it does exactly that, but since this is a new account, I don't want the algorithm to think I'm spamming.)

Asked by LaurenS 3 மாதங்களுக்கு முன்பு

Last reply by Shirmaya John 3 மாதங்களுக்கு முன்பு

Firefox takes too long to load websites after login

Greetings, I have a problem with Firefox taking too long to load websites after login, while Edge loads websites immediately. It happens every time I lift the laptop lid … (மேலும் படிக்க)

Greetings, I have a problem with Firefox taking too long to load websites after login, while Edge loads websites immediately. It happens every time I lift the laptop lid and login. I have restarted Windows 11 and tested the load times of Firefox and Edge a while ago by going to Google. Edge loaded Google after 5 seconds, while Firefox 3 minutes and 25 seconds. That's long. Sometimes Firefox loads a webpage 10 minutes after login.

What could be the issue here and how do I fix it? I have the following extensions and I'm sure that they do not hinder Firefox.

Asked by igor.arnautovic123 1 மாதத்திற்கு முன்பு

Last reply by jonzn4SUSE 1 மாதத்திற்கு முன்பு

Information Your browser is being managed by your organization.

At the top of my settings it says: Information: Your browser is being managed by your organization. What does this mean? It's my personal laptop, I bought it myself an… (மேலும் படிக்க)

At the top of my settings it says: Information: Your browser is being managed by your organization.

What does this mean? It's my personal laptop, I bought it myself and I don't work for any organization.

Thanks for your help. Nancy

Asked by Nancy 2 மாதங்களுக்கு முன்பு

Last reply by George Kitsoukakis 2 மாதங்களுக்கு முன்பு

Persistent Storage

To sign into Chatgbt I used my google account. Mozilla asks me "do I want to store info in persistent storage?" I click "learn more" about persistent storage. It takes … (மேலும் படிக்க)

To sign into Chatgbt I used my google account. Mozilla asks me "do I want to store info in persistent storage?" I click "learn more" about persistent storage. It takes me to a page that has zero mention of the words "persistent storage". That is a huge UX error. It says to me that really, you don't want me to know about persistent storage, and prefer that I remain confused and feel forced to agree to things I may not really want to, because you're making it difficult to understand what's actually involved. Not cool. Definitely now considering changing my browser after over 20 years.

Asked by David Lenik 2 மாதங்களுக்கு முன்பு

Last reply by Denys 2 மாதங்களுக்கு முன்பு

Facebook not showing care, love, haha, angry in my facebook account but opera dows

facebook not showing "love", "care", "haha", "angy", only "like"

Asked by M0lly 2 மாதங்களுக்கு முன்பு

Last reply by Denys 2 மாதங்களுக்கு முன்பு

Issue with zstd compression decompression in Firefox

Hello Mozilla Support Team, I am writing to report a problem with the Mozilla Firefox browser. After the latest update, the browser appears to no longer decompress conte… (மேலும் படிக்க)

Hello Mozilla Support Team,

I am writing to report a problem with the Mozilla Firefox browser. After the latest update, the browser appears to no longer decompress content that is compressed using the zstd (Zstandard) algorithm.

Previously, I could view web pages or resources compressed with zstd without issue, but now they fail to display correctly (or give errors). I have tested this on multiple websites and different systems, which suggests the change is not specific to one site or machine.

Could you please clarify the following:

Has support for zstd‐compressed content been removed or disabled in the recent Firefox version?

If so, are there plans to restore this support in a future release?

Is there a workaround or configuration setting that allows enabling zstd decompression in the meantime?

Thank you for your attention to this matter. I appreciate your help in ensuring this functionality is restored or clarified.

Best regards, Oleh Boiko Windiws 10, FF 144.0.2

Asked by kinoteatr.ua 2 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 2 மாதங்களுக்கு முன்பு

Cannot open AOL Mail or Facebook at times after sleeping my PC.

Cannot open AOL Mail or Facebook at times after sleeping my PC. If I revert to my Laptop or using MS Edge on my PC all is fine. I have reinstalled Firefox, but problem … (மேலும் படிக்க)

Cannot open AOL Mail or Facebook at times after sleeping my PC. If I revert to my Laptop or using MS Edge on my PC all is fine. I have reinstalled Firefox, but problem persists from time to time.

Asked by Neilgg42 3 மாதங்களுக்கு முன்பு

Last reply by Roger Reed 3 மாதங்களுக்கு முன்பு

Denied access to a websit I've used thousands of times! For no reason.

Why suddenly and for no reason after years and years on the same computer am I not able to access espnaudio.espn.com Makes no sense! … (மேலும் படிக்க)

Why suddenly and for no reason after years and years on the same computer am I not able to access espnaudio.espn.com Makes no sense!

Asked by stevetannen 3 வாரங்களுக்கு முன்பு

Last reply by TyDraniu 3 வாரங்களுக்கு முன்பு

v. 142.0.1 - no german Language pack?

Reporting a bug: "Firefox can’t update your languages right now. Check that you are connected to the internet or try again." but - Connection is established, INDEED! Ge… (மேலும் படிக்க)

Reporting a bug:

"Firefox can’t update your languages right now. Check that you are connected to the internet or try again." but - Connection is established, INDEED!

German language pack not available :( manually downloaded verisons of german Language pack are incompatible.

please fix.

Asked by axlotl 4 மாதங்களுக்கு முன்பு

Last reply by huang3292 4 மாதங்களுக்கு முன்பு