• Archived

FF 94.0.2 right click Context Menus hang and other issues since update from FF 88

Running ROCK SOLID Windows 7 SP 1 64 bit. Last week updated 64 bit FF from 88xx to 94.0.2. EVERYTHING was working fine with FF 88 except for videos on CNN. After update… (மேலும் படிக்க)

Running ROCK SOLID Windows 7 SP 1 64 bit. Last week updated 64 bit FF from 88xx to 94.0.2. EVERYTHING was working fine with FF 88 except for videos on CNN.

After update when I right click in FF the small Context Menu freezes. Subsequent right clicks launches the same Menu. See attached image. When I mess around with scrolling they go away.

Also, when I'm going back and forth between a FF web page and a file in another app to cut and paste text or images, half of one or the other screens hang.

I'm an old geek and I did ALL of the recommendations including a complete clean uninstall and clean reinstall of FF 94.0.2... I've spent hours trying to solve the problem...

I'm having NO PROBLEMS with Chrome or Opera or any other SW on this PC.

BTW, DON'T EVEN SUGGEST GOING TO Windows 10 or 11. I have 10 but I use 7 on this PC for a lot of reasons.

Like I said, problems began after 94.0.2 update.

Regards,

Chas.

Asked by ccolerich 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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General Browsing

Dear Firefox: When ever I try to search for a general topic (e.g. apples), I receive the following error message: "The page isn’t redirecting properly Firefox has detec… (மேலும் படிக்க)

Dear Firefox:

When ever I try to search for a general topic (e.g. apples), I receive the following error message: "The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies."

I believe that have enabled cookies but I always receive the same message above. Could you please help me solve this problem? Thanks. ...

Asked by ron.kobylnyk 1 வருடத்திற்கு முன்பு

Answered by Amelia 1 வருடத்திற்கு முன்பு

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  • Archived

firefox cannot run online games but chrome can run games just fine

Hello, i've recently made the switch from Chrome to Firefox. However, I am someone who enjoys playing games in their browser. And it occured to me, that firefox seemingly… (மேலும் படிக்க)

Hello, i've recently made the switch from Chrome to Firefox. However, I am someone who enjoys playing games in their browser. And it occured to me, that firefox seemingly lags and stutters whenever i try to play a game.

The two games i have tested are Zombs Royale and Wormax IO. These are two very minimalistic games with nothing much to them. The slowest computers can handle them...

I have a GTX 1080, with 12 gb of rams. I also tested on my laptop, which has unknown specs, but 4gb of ram.

Both devices performed worse then how they would perform in chromium based browsers. I wish to stick with firefox, as i hear security is a virtue with Mozilla, and Chrome really just wants to steal your data.

I might add, that i did follow a couple steps to make my browser more secure, I didn't disable stuff like webgl, but i disabled a bunch of other settings, here is the video i followed:

https://youtu.be/xxWXLlfqNAo

I did install a few add-ons, such as Privacy Badger, uBlock Origin, HTTPS Everywhere, and nightTab(I had this on chrome, and without it i feel home sick.)

I am unsure why these problems occur, as far as i know, my computer should be able to handle this.

I cannot find any other questions related to this, and it is really odd to me. I should also mention, Firefox is also quite slow anyways, it just feels slower than chrome, so i'm unsure if it's an optimization issue or what, but this occurs on all of my computers.

I hope someone can help me thank you.

Asked by official.skylightgaming 2 ஆண்டுகளுக்கு முன்பு

Answered by cor-el 2 ஆண்டுகளுக்கு முன்பு

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Can't sign in to any G-mail account through firefox

Neither my wife nor I can sign in to our G-mail accounts through Firefox on this computer. We have no problem signing in with either account through another computer. W… (மேலும் படிக்க)

Neither my wife nor I can sign in to our G-mail accounts through Firefox on this computer. We have no problem signing in with either account through another computer. When clicking "Sign in," we get a page related to cache and cookies.

I have gone through the steps to delete "cache & cookies" for MY gmail account with no change in behavior. (My wife did not want me to remove hers because she believes (probably correctly) that her password memory on the PC would be erased!

I suspect we'll have to remove ALL google info from this computer, but don't know how to go about it. The only "App" listed with a google name is Google Chrome.

Suggestions? Remove and reinstall Firefox? Ditto Chrome? (Running Firefox 94. something.) I'd like to see her stick with Firefox, but this is a real barrier.

Asked by rhbohl 1 வருடத்திற்கு முன்பு

Answered by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

Address bar search not working

I have long used the option to have a separate address and search bar ("Add search bar in toolbar" in search settings). A few months ago, I changed that to "Use the addre… (மேலும் படிக்க)

I have long used the option to have a separate address and search bar ("Add search bar in toolbar" in search settings). A few months ago, I changed that to "Use the address bar for search and navigation". The search bar is gone, but when I type a query into my combined address and search bar, I only get "We're having trouble finding this site".

Notes: -) My default search engine is DuckDuckGo, but it doesn't work either when I make Google my default search engine -) I can use the "this time search with..." buttons on bottom, but that's an extra step for every search -) My profile goes way back to the beginnings of Firefox. Any hidden settings that might not have been migrated properly in the past, and that I could check in the about:config?

Asked by Asperamanca 1 வருடத்திற்கு முன்பு

Last reply by Asperamanca 1 வருடத்திற்கு முன்பு

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Cannot Join Google Meet

I cannot join any g meet using Firefox browser but i can join using Google Chrome.Whenever I try to to join a meet link it shows "Could not start a video call because of … (மேலும் படிக்க)

I cannot join any g meet using Firefox browser but i can join using Google Chrome.Whenever I try to to join a meet link it shows "Could not start a video call because of an error."I have tried Troubleshoot Mode and I have even tried to reinstall Firefox but the same thing.I would be great if someone can find me a solution thank u.

Asked by The-Rider 1 வருடத்திற்கு முன்பு

Last reply by The-Rider 1 வருடத்திற்கு முன்பு

  • Archived

Need Escalated Help: Firefox Uses Excessive Memory in WIndows 11.x

I asked about this in a previous thread and never got a response from the escalation group. I use my computer all day and keep several tabs open for ongoing use. This i… (மேலும் படிக்க)

I asked about this in a previous thread and never got a response from the escalation group.

I use my computer all day and keep several tabs open for ongoing use.

This is an example of what I see regarding Firefox's memory use. I do not open and close tabs often enough to have this make sense.

Please help! I cannot afford to have so much of my available memory blocked.

Asked by JandNL 1 வருடத்திற்கு முன்பு

Last reply by jonzn4SUSE 1 வருடத்திற்கு முன்பு

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PDF files all changed to "Type of File" Firefox HTML Document (.pdf) which i DID NOT WANT!! I need to change them back to the REGULAR adobe pdf files. I have followed several instructions on here but they have NOT restored my files to the original .pdf

There are several requests similar to mine, mostly about Windows 7 (i have windows 10). I made sure the "general settings" within Adobe were set to use Acrobat as defaul… (மேலும் படிக்க)

There are several requests similar to mine, mostly about Windows 7 (i have windows 10). I made sure the "general settings" within Adobe were set to use Acrobat as default, and i set firefox options (as near as i could tell) to save my pdf's with Adobe acrobat also. However, ALL my files - both already saved and new pdf's - now are listed as filetype "Firefox HTML.pdf" and all have the html icon. For my husband's business, we have to fill out state forms in pdf and forward copies to them and to clients. My clients are frustrated and confused that they cannot recognize the pdf's i sent by the original icons, and some don't seem to understand how to open the "html" files i send them (most of our clients probably use other browsers: when they showed up as straight adobe files this was never a problem) I need to fix BOTH my stored pdf forms AND new fillable forms from the state as filename.pdf with the adobe icon. PLEASE!!

Asked by trinj 1 வருடத்திற்கு முன்பு

Answered by trinj 1 வருடத்திற்கு முன்பு

  • Archived

Firefox is running out of disk space Error, Running Very Slow & Crashing Help

I have Firefox Version 94.0.2 (64 Bit) running on Windows 11. First, I noticed Firefox was running very slow. It loads up slow and webpages are loading super slow. I down… (மேலும் படிக்க)

I have Firefox Version 94.0.2 (64 Bit) running on Windows 11. First, I noticed Firefox was running very slow. It loads up slow and webpages are loading super slow. I downloaded other Browsers and they are working just fine so this tells me there is an issue with Firefox. After a while, Firefox would randomly crash for no apparent reason, while loading a new webpage or installing an Extension. I have sent Feedback for every crash. I have closed all of the Tabs I can that I am not using on Firefox, cleared the Cache, Cookies & History, Restarted Firefox & my PC and everything I can think of. Now, I just started getting an Error Message at the top of Firefox that says this: Firefox is running out of disk space. Website contents may not display properly & it includes a link to read on how to optimize disk usage. I followed the Instructions in that Article and it did not help. I am at wits end. I am ready to Uninstall and Reinstall Firefox and see if that fixes the issue but I hate to lose all of my Extensions and ETC. Can someone please help me with this? Is there anything else I can do to speed Firefox up, stop the crashes and get rid of that error message?

Asked by Vyper Precision Corporation Amber 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

Firefox slow bootup

My Firefox keeps booting up slowly. I've refreshed it, restarted it, and reinstalled it and still no fix. It's even on an SSD as well. It isn't slow after it boots up. … (மேலும் படிக்க)

My Firefox keeps booting up slowly. I've refreshed it, restarted it, and reinstalled it and still no fix. It's even on an SSD as well. It isn't slow after it boots up.

Asked by HiramIII 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

the new tab tiles for frequent websites are all blank and useless

I'm using windows 10 on a fairly recent AIO from HP. It's a 27-k350. FF version 94.0 The frequently used website tiles on the new tab are all blank. They don't wo… (மேலும் படிக்க)

I'm using windows 10 on a fairly recent AIO from HP. It's a 27-k350. FF version 94.0 

       The frequently used website tiles on the new tab are all blank. They don't work. I can customize the data for a tile and it will appear in sync on other devices and OS's, but not on the Windows OS. It's frustrating. It makes Firefox feel pretty useless on this OS and machine. I dual boot with Linux Mint on the same machine and it's fine in Linux. 
       Any ideas? :)
       Thank you.

Data dump from FF { 

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0 19044",
   "version": "94.0.2",
   "buildID": "20211119140621",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:94.0) Gecko/20100101 Firefox/94.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/94.0.2/WINNT/en-US/",
   "osTheme": "",
   "numTotalWindows": 1,
   "numFissionWindows": 0,
   "numRemoteWindows": 1,
   "launcherProcessState": 0,
   "fissionAutoStart": false,
   "fissionDecisionStatus": "disabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 0,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "",
   "registeredAntiSpyware": "",
   "registeredFirewall": ""
 },
 "processes": {
   "remoteTypes": {
     "privilegedabout": 1,
     "extension": 1,
     "web": 2,
     "prealloc": 1,
     "gpu": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\User\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\User\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\User\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart.session": false
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 "media": {
   "currentAudioBackend": "wasapi",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
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       "name": "Headphones (BRV-HD Stereo)",
       "groupId": "BTHENUM\\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f\\7&3aac06c4&0&002301317218_C00000000",
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     {
       "name": "Speakers/Headphones (Realtek High Definition Audio)",
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       "name": "Headset (BRV-HD Hands-Free AG Audio)",
       "groupId": "BTHHFENUM\\BthHFPAudio\\8&2fed0f47&0&97",
       "vendor": "",
       "type": 2,
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   "audioInputDevices": [
     {
       "name": "Speakers/Headphones (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
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     },
     {
       "name": "Stereo Mix (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
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     },
     {
       "name": "Headset (BRV-HD Hands-Free AG Audio)",
       "groupId": "BTHHFENUM\\BthHFPAudio\\8&2fed0f47&0&97",
       "vendor": "",
       "type": 1,
       "state": 1,
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     {
       "name": "Microphone (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
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       "preferred": 7,
       "supportedFormat": 4112,
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     {
       "name": "Speakers/Headphones (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
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       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
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 "accessibility": {
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   "instantiator": ""
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 "startupCache": {
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   "IgnoreDiskCache": false,
   "FoundDiskCacheOnInit": false,
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 },
 "libraryVersions": {
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   "NSSSMIME": {
     "minVersion": "3.71",
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 "userJS": {
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 "intl": {
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     "supported": [
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     "regionalPrefs": [
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     "defaultLocale": "en-US"
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   "osPrefs": {
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     "regionalPrefsLocales": [
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 },
 "sandbox": {
   "contentSandboxLevel": 6,
   "effectiveContentSandboxLevel": 6,
   "contentWin32kLockdownState": "Win32k Lockdown disabled -- Preference not set"
 },
 "remoteAgent": {
   "listening": false,
   "url": ""
 },
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 1,
   "windowLayerManagerType": "WebRender",
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   "windowUsingAdvancedLayers": false,
   "adapterDescription": "Intel(R) HD Graphics 4600",
   "adapterVendorID": "0x8086",
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   "adapterDescription2": "NVIDIA GeForce 830A",
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   "adapterDrivers2": "C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll",
   "driverVendor2": "",
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   "driverDate2": "6-5-2019",
   "isGPU2Active": false,
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   "clearTypeParameters": "Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 ",
   "usesTiling": false,
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       {
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             "message": "WebGPU can only be enabled in nightly"
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     ],
     "fallbacks": []
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   ],
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   ],
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     "experimental-features-cookie-samesite-none-requires-secure2",
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     "experimental-features-css-cascade-layers",
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     "layout.css.grid-template-masonry-value.enabled",
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     "experimental-features-devtools-execution-context-selector",
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   [
     "experimental-features-devtools-serviceworker-debugger-support",
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     false
   ],
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     "experimental-features-fission",
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   ],
   [
     "experimental-features-media-jxl",
     "image.jxl.enabled",
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   ],
   [
     "experimental-features-multi-pip",
     "media.videocontrols.picture-in-picture.allow-multiple",
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   ],
   [
     "experimental-features-ime-search",
     "browser.urlbar.keepPanelOpenDuringImeComposition",
     false
   ],
   [
     "experimental-features-web-api-inputmode",
     "dom.forms.inputmode",
     false
   ],
   [
     "experimental-features-web-gpu2",
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   [
     "experimental-features-webrtc-global-mute-toggles",
     "privacy.webrtc.globalMuteToggles",
     false
   ],
   [
     "experimental-features-win32k-lockdown",
     "security.sandbox.content.win32k-disable",
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   ]
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   {
     "name": "Amazon.com",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "amazondotcom@search.mozilla.org"
   },
   {
     "name": "Bing",
     "type": "extension",
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   },
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     "name": "eBay",
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     "isActive": true,
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   {
     "name": "User-Agent Switcher",
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     "version": "1.4.1",
     "isActive": true,
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     "type": "extension",
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   {
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   {
     "name": "Firefox Screenshots",
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     "id": "proxy-failover@mozilla.com"
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   {
     "name": "Web Compatibility Interventions",
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       "lastSeen": "2021-12-08T20:51:25.317Z",
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}

Asked by ghstamrca 1 வருடத்திற்கு முன்பு

Last reply by Couch 1 வருடத்திற்கு முன்பு

  • Archived

Firefox Crashes Upon Ending Session

Firefox continues to crash after every session ending when I close it out. I have an old computer with not a bunch of memory, but would that affect the closing of a sessi… (மேலும் படிக்க)

Firefox continues to crash after every session ending when I close it out. I have an old computer with not a bunch of memory, but would that affect the closing of a session, and if so, why? I have the option selected to clear history when Firefox closes, as I don't want to have to try and remember to do this manually everytime I close a session. What is checked are all of the "History" options; the "Data" options are left alone.

Anyway, crash reports:

bp-6a558009-aeed-4b81-8aee-8bf560211210 bp-e946da15-471d-4f6c-8bf9-247540211210 bp-39505be6-9c4e-4e4c-a4e0-f8c930211210 bp-085e9350-9fe1-4386-a10e-1d06b0211210 bp-c4307805-87d8-4869-9c69-46d060211210 bp-fa9c9f16-08ab-442f-be8a-a92230211210 bp-f9e38252-824d-4900-bcf8-b5e1d0211210 bp-6fb377b3-f867-4924-ad07-1f2c30211210 bp-1ed78b16-8c33-4011-9749-2c4700211210

Not a huge issue for me, of course, but if I can stop the crashing, that would definitely be an aesthetic improvement.

Asked by FireFoxFan1 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

Mac migration from standard release to ESR

I am looking for suggestions/work flows for migrating existing Mac's from the standard firefox release to the ESR version. I am looking to manage these all under 1 updat… (மேலும் படிக்க)

I am looking for suggestions/work flows for migrating existing Mac's from the standard firefox release to the ESR version. I am looking to manage these all under 1 update cycle. A couple of current problems:

  1. On a system with the standard version already installed, I can't find a way to upgrade to the ESR version without uninstalling first.
  2. Once I would do an uninstall and then an install of the new version, I am prompted that I have launched an older version of Firefox and that I must create a new profile. How can I do this without loosing all users bookmarks, extensions, etc?

Thanks!

Asked by Bradley 1 வருடத்திற்கு முன்பு

Last reply by Terry 1 வருடத்திற்கு முன்பு

  • Archived

Firefox eats up all the memory

When I click on this [https://www.ensonhaber.com/] site, Firefox eats all the memory. I tried both Window 10 and Linux. Also, I've tried it while any plugin not installed… (மேலும் படிக்க)

When I click on this [https://www.ensonhaber.com/] site, Firefox eats all the memory. I tried both Window 10 and Linux. Also, I've tried it while any plugin not installed.

Asked by Rorschach 2 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

Chase.com login failure since 94.0.2 update

Since the 94.0.2 update, I can no longer access Chase.com. I'm assuming it's a privacy issue of some sort. I've tried allowing all cookies, turned off tracker blocking, … (மேலும் படிக்க)

Since the 94.0.2 update, I can no longer access Chase.com. I'm assuming it's a privacy issue of some sort. I've tried allowing all cookies, turned off tracker blocking, but to no avail. Any help would be greatly appreciated.

Asked by dec6017 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

Suddenly cannot copy a Word file and Paste it into a customer's email site email

I run Windows 10 and Firefox. Suddenly I cannot copy a Word file and Paste it into my customer's web site. Message says it is to do with Firefox settings. I am not able t… (மேலும் படிக்க)

I run Windows 10 and Firefox. Suddenly I cannot copy a Word file and Paste it into my customer's web site. Message says it is to do with Firefox settings. I am not able to publish my essays on my publisher's site and he cannot download my Word files.

Asked by Ken Hay 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

cannot open a page form email

Every since I downloaded firefox again I cannot open another site from my e-mail. Why do this when it will just cause problems. What was wrong with the other opening pa… (மேலும் படிக்க)

Every since I downloaded firefox again I cannot open another site from my e-mail. Why do this when it will just cause problems. What was wrong with the other opening page of firefox?

Asked by chlpro 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு