• Archived

Firefox is using hundreds of MBs of memory and causing my computer to run slowly

I only have a few tabs open at any one time, usually only one or two. I only have adblock plus and bitwarden as extensions. But when I open firefox desktop, even before I… (மேலும் படிக்க)

I only have a few tabs open at any one time, usually only one or two. I only have adblock plus and bitwarden as extensions. But when I open firefox desktop, even before I've navigated to any page, it is using a few hundred MB to almost a GB of memory.

Asked by Patrick Knowles 1 வருடத்திற்கு முன்பு

Last reply by pds3601o 1 வருடத்திற்கு முன்பு

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No sync since re install

My firefox crash, I uninstall and re-install. i logged to my Mozilla account and the sync does not work. I don't have my password or my bookmark. I still have everyt… (மேலும் படிக்க)

My firefox crash, I uninstall and re-install. i logged to my Mozilla account and the sync does not work. I don't have my password or my bookmark.

I still have everything on my phone How can I force the sync or retrieve data in an xml/csv file ?

Asked by miniwoodfoot 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

firewall

Often I can't access content indicated by a link in an article or email. I tried turning off the Firefox firewall, but it made no difference. Now I am unable to turn the … (மேலும் படிக்க)

Often I can't access content indicated by a link in an article or email. I tried turning off the Firefox firewall, but it made no difference. Now I am unable to turn the firewall back on.

Asked by dockhall 1 வருடத்திற்கு முன்பு

Last reply by dockhall 1 வருடத்திற்கு முன்பு

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  • Archived

issues with tabs "dulling into backgound" and content not clickable

Hi there, Firefox is my default browser but increasingly (once a week I guess) I have to use chrome to access some sites. This happens with firefox only, (not other bro… (மேலும் படிக்க)

Hi there,

Firefox is my default browser but increasingly (once a week I guess) I have to use chrome to access some sites. This happens with firefox only, (not other browsers) on some sites. The latest site is https://www.skyscanner.ie/. (see screenshot below).

Any ideas?

Thanks Andrew

My environment is windows 11 on a lenovo yoga slim7X using the ARM64 chipset

Asked by Andrew Wood 1 வருடத்திற்கு முன்பு

Answered by Andrew Wood 1 வருடத்திற்கு முன்பு

  • Archived

sync problem

hi I reinstalled my windows recently. before that , i made sure im singed in with this email address to protect my passwords with firefox sync. (eb.movahhed58@gmail.com) … (மேலும் படிக்க)

hi I reinstalled my windows recently. before that , i made sure im singed in with this email address to protect my passwords with firefox sync. (eb.movahhed58@gmail.com)

after installing the new firefox , i figured my passwords are gone and they werent restored from my account.

i received welcome e-mail when i successfully create an mozilla accunt couple of days ago. please assist me !!

Asked by eb.movahhed58 1 வருடத்திற்கு முன்பு

Last reply by jonzn4SUSE 1 வருடத்திற்கு முன்பு

  • Archived

Aeroplan.com

Why can I not access my account at Aeroplan .com when I can on Goggle Chrome?

Asked by Ron 1 வருடத்திற்கு முன்பு

Last reply by Ron 1 வருடத்திற்கு முன்பு

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Suggestion for Close Duplicate Tabs

Hello! I found the new "Close Duplicate Tabs" and would like to suggest the following, for improvement for power users. 1) It should be possible to configure an option… (மேலும் படிக்க)

Hello!

I found the new "Close Duplicate Tabs" and would like to suggest the following, for improvement for power users.

1) It should be possible to configure an option for what should happen with the duplicate tabs. For example: it should be possible to move all the Duplicate Tabs to a new Window - so I can view all these tabs and compare them (and close them if I want that) Reason: I use a web interface to a database for documentation and sometimes I have more than one tab open with the same article - but the software behind it doesn't notice, it just stores what comes out and so it would happen that an article is accidentally overwritten.

2) According to what criteria are the duplicate tabs compared - can you set options here?

Best wishes! hannes

Asked by hannes 1 வருடத்திற்கு முன்பு

Answered by jonzn4SUSE 1 வருடத்திற்கு முன்பு

  • Archived

my tabs are crashing all the time whenever i try to open it.

my tabs are crashing all the time whenever i try to open it.this thing is happening from a month as whenever i try to open some tabs for my work its showing that "gah! yo… (மேலும் படிக்க)

my tabs are crashing all the time whenever i try to open it.this thing is happening from a month as whenever i try to open some tabs for my work its showing that "gah! your tab just crashed!"...... please sovle this problem as fast as possible

Asked by Jeffrey Joison 1 வருடத்திற்கு முன்பு

Last reply by paulparker 1 வருடத்திற்கு முன்பு

  • Archived

Nordpass for Firefox Premium

Hi ! I'm a long term user of the "Firefox" browser. My Firefox User Nº is : 14634487 I'm also an existing long term user of both "NordVPN" and "NordPass". Whe… (மேலும் படிக்க)

Hi ! I'm a long term user of the "Firefox" browser. My Firefox User Nº is : 14634487 I'm also an existing long term user of both "NordVPN" and "NordPass".

When logging in to "Nordpass" this morning on my (new) MacBook Pro, I received a message in the App window stating that they were "ending support for my extension on 30th of September" and inviting me to "get the latest extension to continue using NordPass in a browser"

So, I bought a 2 year subscription for the extension 'NordPass Premium for Firefox'. Nordpass has acknowledged this by email: Quote : "Thank you for your purchase Here are the details of your order. Item  : NordPass: 2-year subscription Price : £29.43/2 years VAT 20% - £5.89 Total: £35.32/2 years"

In a 'Welcome' email sent by NordPass, I clicked on "Download NordPass which opened a Firefox 'Add-Ons' web-page for downloading the app named "NordPass Password Manager and Digital Vault" - but the only functioning button was 'REMOVE' ! I tried to 'Log In' at the top right corner of the page but I then became stuck in a continuous loop of picture identifications to prove I was not a robot ! It just went on and on ! I abandoned it for a while and, when I returned, the 'Robot check was gone but all my attempts to get the extension have failed ! I can't for the life of me find ANY means of downloading and installing the extension I've PAID FOR !

Whether this is all owing to a fault on the "NordPass" side or in the "Firefox" browser side is a mystery to me. Either way, I'm sending this message to BOTH.

I've now given up trying to do it unaided. PLEASE, could someone advise me how I can get my extension !! If this isn't resolved quickly, I'll seek to have a refund of my £35.32 and will have seriously to consider leaving both "NordVPN" and "NordPass" and/or defecting from "Firefox" to the "Safari" browser.

I'm waiting eagerly to get this sorted. Regards, Ivor Mitackis

Asked by Ivor 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • Archived

Nord VPN not recognizing Firefox version 130.

Nord VPN not recognizing that Firefox is on version 130. It keeps thinking that I am on version 128. I have Nord techs telling me what to do with their app but nothing I … (மேலும் படிக்க)

Nord VPN not recognizing that Firefox is on version 130. It keeps thinking that I am on version 128. I have Nord techs telling me what to do with their app but nothing I have done, even a complete new install of Nord, is fix ing the problem. They have suggested I get in touch with Firefox so here I am. OS Win10 home. It is also happening on my lap top with Win 11

Please send a reply to [edited from public] I tried to tick the box to get an email but it is not or appears to not be working.

Asked by Brian 1 வருடத்திற்கு முன்பு

Last reply by James 1 வருடத்திற்கு முன்பு

  • Archived

support with webpage difficulty

When I go on eBay the first website page is fine. However when I click on a link to a product I get weird web pages with a heading "breadcrumb" and the page comes out wi… (மேலும் படிக்க)

When I go on eBay the first website page is fine. However when I click on a link to a product I get weird web pages with a heading "breadcrumb" and the page comes out with only a few images and this strange lot of directional arrows. When I paste the webpage address into another webpage exactly the same problem. When I paste the address into Chrome, no problem, the page comes up correctly with all the images and not this weird page I get with Firefox. I prefer to use Firefox and I would really rather not have to change to Chrome or MS Edge.

I didn't always have this problem, it seemed to have been more recently and seems to be only with eBay. I imagine it's something in the settings that somehow switched and I need to switch it back.

Thank you for all those at Mozilla support, I look forward to a reply. My email address is alesich@optusnet.com.au regards, Bert

Asked by alesich 1 வருடத்திற்கு முன்பு

Last reply by jonzn4SUSE 1 வருடத்திற்கு முன்பு

  • Archived

MacOS restarted, Firefox did not restore all my windows

I am on MacOS Monterey running Firefox 130.0. Tonight, I restarted my Mac. Upon startup, Firefox offered to restore my session, as always, but it did not restore everyt… (மேலும் படிக்க)

I am on MacOS Monterey running Firefox 130.0. Tonight, I restarted my Mac. Upon startup, Firefox offered to restore my session, as always, but it did not restore everything. In fact, I had one window open that had many tabs (some important) and that is gone.

I'm a bit puzzled and I wonder if I've found a bug?

Asked by Forrest 1 வருடத்திற்கு முன்பு

Last reply by Forrest 1 வருடத்திற்கு முன்பு

  • Archived

after updates toolbar layout gets messed up and nothing loads

I've been struggling with this issue for a few months. After Firefox updates, my toolbar layout gets reset and I have to re-do it from scratch. If that wasn't bad enough,… (மேலும் படிக்க)

I've been struggling with this issue for a few months. After Firefox updates, my toolbar layout gets reset and I have to re-do it from scratch. If that wasn't bad enough, occasionally when this happens it also enters this state where nothing loads. All tabs just get stuck in blank screen "dancing dot mode". Yes, google, everything. To "fix" this, I go into troubleshoot mode, and back to normal again, and then it's "fixed"... until it happens again a few days later. I can actually rebuild my toolbar layout in under 15 seconds now, I've done it so many times. I've tried doing the 'refresh'. Many times. I've fully uninstalled and re-installed Firefox. I uninstalled plugins that I suspected might be the cause. Nothing worked. At best these measures kept firefox stable a couple of weeks longer. I actually gave up and tried other browsers for a while. Any insight is appreciated.

Asked by introscopia 1 வருடத்திற்கு முன்பு

Last reply by introscopia 1 வருடத்திற்கு முன்பு

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Mine type video/OGG is not working.

I have tried everything ... mime video/ogg doesn't work at all. I started my old Angular application in which i had my camera feed shown (it was working like year or two … (மேலும் படிக்க)

I have tried everything ... mime video/ogg doesn't work at all. I started my old Angular application in which i had my camera feed shown (it was working like year or two ago).

So i tried to fix it, first it seemed it just need "muted" and "autoplay" set as parameters in <video> HTML tag. But then it just did not worked at all.

Detailed description: So i have tried use [CanPlayType] With params : "video/ogg" - it returned empty string so it is not supported However when i check your documentation here [Ogg containers] it says it is supported ...

I included picture with working stream and this is a tag i used:

(+ in angular i added mentioned muted and autoplay + load() and play() )

I have tried to transcode to this formats too Theora video and Vorbis audio in Ogg container

   <source src="video.ogv" type="video/ogg; codecs="theora, vorbis"">

Theora video and Speex audio in Ogg container

   <source src="video.ogv" type="video/ogg; codecs="theora, speex"">

Based on this documentation https://www.w3.org/TR/2009/WD-html5-20090423/video.html#attr-source-src

And use them in video tag param. like : type="video/ogg; codecs="theora, vorbis"" or type='video/ogg; codecs="theora, vorbis"' did not work.

(This was one that i used before and always:

--sout '#transcode{vcodec="theo",venc=theora{quality=3},vb="",scale="0.25"} :standard{mux=ogg,access=http,dst=":8753"}' 

that worked before)

Then i tried look up some example of code to just see it doesnt work at all (example of guide with not working video/ogg : https://tekeye.uk/html/html5-video-test-page See/search for "3: HTML5 Ogg Video Test" )

Please refer me to bug report or issue report i can provide any additional information.

(PS. this submit page dont have preview ... why ?)

Asked by Conto 1 வருடத்திற்கு முன்பு

Last reply by Conto 1 வருடத்திற்கு முன்பு

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  • Archived

can't log into Ring.com

I've had trouble with this in the past where logging into Ring won't let me get past my user name/email address. I can hit enter, reload the page, try using tab but nothi… (மேலும் படிக்க)

I've had trouble with this in the past where logging into Ring won't let me get past my user name/email address. I can hit enter, reload the page, try using tab but nothing works. Then for some unknown reason it will go forward to the password. But this time it just won't let me proceed no matter what I do, the continue option stays grayed out. I can sign on using Edge but I don't want to use Edge or even have a second browser open just so I can see my security camera. I want Firefox to work correctly.

Asked by vajaensch 1 வருடத்திற்கு முன்பு

Answered by vajaensch 1 வருடத்திற்கு முன்பு

  • Archived

Lastpass vault

Since this morning I cannot access Lastpass vault in Firefox. I still seem to be signed in and Lastpass is filling password forms. But when I go to the vault I just get a… (மேலும் படிக்க)

Since this morning I cannot access Lastpass vault in Firefox. I still seem to be signed in and Lastpass is filling password forms. But when I go to the vault I just get a blank screen. It continued to work ok on chrome but I use FF for most of my everyday browsing. I believe that FF was just updated yesterday.

Asked by alasdair2 1 வருடத்திற்கு முன்பு

Last reply by alasdair2 1 வருடத்திற்கு முன்பு

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Why is firefox blocking my attempt to contact the United States Navy weathwer site?

This Navy website is dedicated to providing weather information to the public--why is firefox blocking this site??--they have way more security than even you---

Asked by gstilwell 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

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  • Archived

Firefox new 130 update has changed my URL bar and now stuff are missing

Dear and respected , As you can see from the screenshot i provided and as you can read from subject of this very annoying issue Firefox new 130 update has changed my UR… (மேலும் படிக்க)

Dear and respected ,

As you can see from the screenshot i provided and as you can read from subject of this very annoying issue Firefox new 130 update has changed my URL bar and now stuff are missing to the point that links to Outlook and some other stuff that were in address bar URL because i wanted them there and now they place has been taken by namely foxovizija.blogspot.com and watchonlyfoolsandhorses.com and ajax.nl/shop just because i watched few episodes of fools and horses on that link same goes for foxovizija and browsed some items in ajax fan shop! I WANT DOES LINK GONE FROM MY URL so i can put links that i want to be in there and FF 130 address bar being populated by only the links i want to be there and stay that way! and one more thing i want to get rid of that ugly search with google thing because i don't even use google,further more once all of a sudden in FF 130 MY BROWSER IS MANAGED BY MY ORGANIZATION ? That was never there before this update ,so with all that has been said and screenshot as proof i beg you and plea on your kindness and knowledge to give me guidance how to fix this URL thing first,then how to remove THIS BROWSER IS MANAGED BY YOUR ORGANIZATION and last but not least how to block further FF updates because every new update is worse then the next and just keep pushing the whole browser down the drain ! Thank you very much for your kind,unselfish,professional and knowledgeable support in fixing up this mess

Asked by MIDDEN NOORD 1 வருடத்திற்கு முன்பு

Last reply by MIDDEN NOORD 1 வருடத்திற்கு முன்பு

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  • Archived

Scrolling on Input=Number does not change the value.

When visiting a site with a Input=Number field and clicking on it and scrolling nothing happens when it should change the value as if i had pressed up or down arrow. … (மேலும் படிக்க)

When visiting a site with a Input=Number field and clicking on it and scrolling nothing happens when it should change the value as if i had pressed up or down arrow.

Asked by Iraqball101 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு