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add-ons I didn't add and cannot remove

Hello - there are add-ons for Amazon, Google, Facebook, EBay and Twitter - none of which I added - showing up on the Firefox browser as running during browser start. I c… (மேலும் படிக்க)

Hello - there are add-ons for Amazon, Google, Facebook, EBay and Twitter - none of which I added - showing up on the Firefox browser as running during browser start. I can see them when I use CC Cleaner. They are browser plugins set to run upon start up. I can disable them but need to do it every time, as there is no way to delete them that I can see. I would like to find out why these plugins are there and how I can delete them.


Thanks

Jim

Asked by jimisaac 2 ஆண்டுகளுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 2 ஆண்டுகளுக்கு முன்பு

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Screenshot of webpages larger than the monitor screen?

I drag the handle to expand the area I want the screenshot of. But the highlighted area is only what is displayed on the monitor. How do i drag the handle so the scree… (மேலும் படிக்க)

I drag the handle to expand the area I want the screenshot of.

But the highlighted area is only what is displayed on the monitor.

How do i drag the handle so the screenshot also contains the next page?

Asked by gcotterl 2 ஆண்டுகளுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 2 ஆண்டுகளுக்கு முன்பு

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Pop-up Sign In?

For the last few days, as I work on my MacBook Pro, I've been getting a pop-up stating that I need to sign in to Firefox. Firefox is the only browser I use and I have ne… (மேலும் படிக்க)

For the last few days, as I work on my MacBook Pro, I've been getting a pop-up stating that I need to sign in to Firefox. Firefox is the only browser I use and I have never seen this pop-up before. It looked authentic so I entered a password, which it rejected and then tried pretty much any other password(s) I have used and it rejected them all.

I'm still getting these pop-ups. What's this all about? HELP!!!

Thanks.

Asked by G 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 2 ஆண்டுகளுக்கு முன்பு

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Add-on cannot be installed

After a new installation of Firefox I tried to install Add-On. For all Add-Ons I tried it fails with the message as in the picture attached. When I install it on other co… (மேலும் படிக்க)

After a new installation of Firefox I tried to install Add-On. For all Add-Ons I tried it fails with the message as in the picture attached. When I install it on other computer where I also have Firefox no problem occurs. The picture shows the AdBlocker add-on, which is widely used and to my opinion cannot be corrupted. The error-message is in Dutch and my English translation would be: "Installation is cancelled because the Add-On seems to be corrupted".

Do have a solution/explanation?

Asked by MarionFirefox 2 ஆண்டுகளுக்கு முன்பு

Last reply by MarionFirefox 2 ஆண்டுகளுக்கு முன்பு

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When I download pdf file from FF it tries to convert the file to a Word document

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "W… (மேலும் படிக்க)

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

Asked by starjazz 2 ஆண்டுகளுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 2 ஆண்டுகளுக்கு முன்பு

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Microsoft teams link opening in browser instead of application

Good day, I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the T… (மேலும் படிக்க)

Good day,

I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the Teams app, and things work well. However on my new laptop (Windows 11, not my choice) the links open up inside of the browser and ALSO don't acknowledge the existence of the webcam, despite my telling the browser to work with it. Teams is installed on the computer.

Could someone please help me to either (or both) get teams to open in the application or get firefox to acknowledge that my webcam exists (other programs do work with it).

Thanks, Joe

Asked by joeachille 2 ஆண்டுகளுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 2 ஆண்டுகளுக்கு முன்பு

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youtube suddenly stops loading

Recently I have been getting an error where after some point in time youtube-related pages will stop loading when I try to open them or if they do load they will tell me … (மேலும் படிக்க)

Recently I have been getting an error where after some point in time youtube-related pages will stop loading when I try to open them or if they do load they will tell me I am not connected to the internet despite being connected to the internet. It will have occasional brief windows where it will load the site again before going back to not working but I have no idea what causes this change. I have tried clearing my cache/cookies and disabling my add-ons but neither of those things stop this from happening. Interestingly, if I restart in troubleshoot mode or open a private window, youtube will load perfectly. Any suggestions on what I can do to fix this issue?

Asked by kai_draws 2 ஆண்டுகளுக்கு முன்பு

Last reply by studysucceedenjoy98 2 ஆண்டுகளுக்கு முன்பு

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Auto Login Auto Fill Not Working

Has something changed with how Firefox Auto Login feature works? There were a number of low risk sites that I had memorized the User & PW for and every time I went t… (மேலும் படிக்க)

Has something changed with how Firefox Auto Login feature works? There were a number of low risk sites that I had memorized the User & PW for and every time I went to those sites I'd be logged in. A little while ago this stopped working.

I've done a little digging and all the memorized PWs are still in Firefox. If I click on the User name I will see the correct User appear as a suggestion and using it will log me in.

I've reset Firefox and have gone back to these sites and manually reentered the User & PW, but when I go back, again I have to go through the steps to log in. I also reached out to one of the sites to see if they have made any changes that would prevent Firefox from an Auto Login and they said they had not made any changes.

I always set Banks, Email and any other site that could cause an issue to Never remember the Login info. So I'd like to turn off this added restriction if it is something Firefox has added.

Thoughts or recommendations?

Asked by PeteMc 2 ஆண்டுகளுக்கு முன்பு

Last reply by PeteMc 2 ஆண்டுகளுக்கு முன்பு

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Text display / Encoding problem?

Text rendering is totally jacked. Not just special characters but all text on a select number of websites that I have been visiting without any problems for years (Online… (மேலும் படிக்க)

Text rendering is totally jacked. Not just special characters but all text on a select number of websites that I have been visiting without any problems for years (Online Banking Account, SalesForce Log-in screens). The Repair Text Encoding button under view is greyed out as well. Any thoughts?

Asked by stefan.peters 2 ஆண்டுகளுக்கு முன்பு

Last reply by sarker1 1 வருடத்திற்கு முன்பு

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Clone (not move) profile to second pc - without confusing Sync

Hi there, i'd like to copy my Firefox profile from PC1 to a new PC2; Last time i tried this, i ended up with PC2 having the same "name" as PC1 in "Sync". This caused we… (மேலும் படிக்க)

Hi there,

i'd like to copy my Firefox profile from PC1 to a new PC2;

Last time i tried this, i ended up with PC2 having the same "name" as PC1 in "Sync". This caused weird sync issues, as the system thought my PC2 was PC1 as vice versa.

So, is it possible to copy my entire profile with all addons/settings, BUT, make "Sync" recognize it as a NEW pc ?


Thank you in advance :-)

Asked by Davide 2 ஆண்டுகளுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 2 ஆண்டுகளுக்கு முன்பு

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Multiple Language

How can I translate my website https://rhizmall.pk/ in Mozilla with different languages, like other browsers shown by right click on tools bar or on web page to translate… (மேலும் படிக்க)

How can I translate my website https://rhizmall.pk/ in Mozilla with different languages, like other browsers shown by right click on tools bar or on web page to translate in different languages?

Asked by reneemill85 2 ஆண்டுகளுக்கு முன்பு

Answered by reneemill85 2 ஆண்டுகளுக்கு முன்பு

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Bookmarks are missing and can't restore from backup

My bookmarks are missing and I can't restore them from a backup. I get "Unable to process the backup file."

Asked by cweyer 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 2 ஆண்டுகளுக்கு முன்பு

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Freezes on google maps

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens w… (மேலும் படிக்க)

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens with all addons disabled. maps seems to work fine when I access from other country domains (co.uk or .de) Also I have no problem with the site on other browsers. It does not generate a crash report.

Asked by lamance 2 ஆண்டுகளுக்கு முன்பு

Answered by Terry 2 ஆண்டுகளுக்கு முன்பு

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yahoo mail won't print body of email from FF

I have yahoo mail on Firefox. When I try to print to my Brother printer the page comes out blank accept the address line. If I use Microsoft Edge(not my preferred browser… (மேலும் படிக்க)

I have yahoo mail on Firefox. When I try to print to my Brother printer the page comes out blank accept the address line. If I use Microsoft Edge(not my preferred browser) it prints no muss no fuss. WHY??? Don I need to change some setting in FF or is there a problem interacting with ATT Yahoo. Never used to be a problem.

Asked by wmaring 2 ஆண்டுகளுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

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How to view the date of an item in History

I am trying to work out if a cookie on a web page sent an alert to an ambulance chaser for a minor injury I received. One way to narrow the search is to look at the timi… (மேலும் படிக்க)

I am trying to work out if a cookie on a web page sent an alert to an ambulance chaser for a minor injury I received. One way to narrow the search is to look at the timing of my use of the webpages that day. The History tool in Library has a number of columns including Added and Last Modified. Both of these are blank in the listing. I can see no other place where a date might be requested or recorded. Sometime last Monday I did the relevant Google search- but when exactly? Was it before or after 16:16? Is it possible to find out in Firefox?

Asked by cvhorie 2 ஆண்டுகளுக்கு முன்பு

Last reply by Terry 2 ஆண்டுகளுக்கு முன்பு

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recovering my previous yahoo account

Not able to recover my yahoo account that has been in use for over 10 years! Very sensitive files and emails are locked in there, mostly Patients records!! Yahoo wants dr… (மேலும் படிக்க)

Not able to recover my yahoo account that has been in use for over 10 years! Very sensitive files and emails are locked in there, mostly Patients records!! Yahoo wants driver license and credit card # first to solve the problem. I have tried everything. It used to be easy to recuperate a forgotten Password or user name to sign in. Is this legal what they are doing? They say one can get help free on line, but they always use---Invalid entrance and direct you again to this paid service only if you give them driverlicense and credit Card. Is there a way to get some help? Please!!!

Asked by drjackap 2 ஆண்டுகளுக்கு முன்பு

Last reply by drjackap 2 ஆண்டுகளுக்கு முன்பு

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"Secure Connection Failed" Persistent Error

I recently installed Firefox 102.0.1 64-bit on a new WinX laptop. Using the same link as always (http://www.henderson.lib.nc.us/) I am unable to connect with my county li… (மேலும் படிக்க)

I recently installed Firefox 102.0.1 64-bit on a new WinX laptop. Using the same link as always (http://www.henderson.lib.nc.us/) I am unable to connect with my county library. I'm not having trouble with other sites. The error message says

Secure Connection Failed

An error occurred during a connection to www.hendersoncountync.gov. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I turned off HTTPS-Only Mode but the problem persisted. I also tried entering this site as an exception for HTTPS-Only but that didn't help. Even after restarting the computer, Firefox continues to reset the URL to HTTPS from HTTP. My wife was able to access this website on her desktop WinX with Firefox and no problem. On my WinX desktop with Firefox I connected to https://www.hendersoncountync.gov/library instantly.

Is the HTTPS-Only Mode sticky? What am I missing?

Asked by Anan 2 ஆண்டுகளுக்கு முன்பு

Answered by Anan 2 ஆண்டுகளுக்கு முன்பு

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Automate toggling about:config values?

Windows 8.1, Firefox 102.0.1 I recently discovered that it is quite true that some folks (including the folks at Mozilla) store cookies in DOM storage. For example, it … (மேலும் படிக்க)

Windows 8.1, Firefox 102.0.1

I recently discovered that it is quite true that some folks (including the folks at Mozilla) store cookies in DOM storage.

For example, it is impossible to log into your Mozilla account (because you are not accepting cookies!) if you have set dom.storage.enabled = false using the about:config editor.

So, as you can see, those sneaky folks at Mozilla :) like to obscure "cookie" collecting by using DOM storage cookies instead of the usual cookies everyone complains about and have to be warned about by law. (I love the "I don't care about cookies" extension, by the way. It shuts up that completely asinine annoyance.)

As a test of sorts I would like toggle the blocking of DOM cookies on a regular basis by toggling dom.storage.enabled. Rather than going back and forth and toggling the value manually using the about:config editor I would like to automate the process, possibly with a Windows batch file or a script. Also, possibly, (just for fun) I would like to take this concept of the automating the changing of certain preference values into building an extension. If I ever learn how to properly code one, that is.

So, my question is -- Where is the dom.storage.enabled value stored? (I examined the pref.js file but it is not there unless it has some other name.)

Asked by dkwalton 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 2 ஆண்டுகளுக்கு முன்பு

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Privacy and security part of account may have been hacked

I think the section Privacy and Security may have been hacked. First, the settings Ask to save logins and passwords for websites was turned off effectively turning off a… (மேலும் படிக்க)

I think the section Privacy and Security may have been hacked. First, the settings Ask to save logins and passwords for websites was turned off effectively turning off auto fill then Proxy was turned on. I didn't make either of those settings. Also, metro PCS website has been blocked. Error message says This problem can sometimes be caused by disabling or refusing to accept cookies. I did not make any changes to cause cookies to be refused or disabled and had been on that site a couple days prior. I'm thinking this has to be a hack because my Chewy account was hacked, ID changed, login pop up to sign in was changed and 2 orders were made. I reported it to PayPal and contacted Chewy and got the orders canceled and account closed only to get a notice the next day that the account was reopened. I almost had to have them list me as having to contact them by phone or chat to open an account in order to close all accounts and make sure no more accounts were opened in my name. I will be contact Metro PCS also because other numbers on my account have been hacked or have had problems. I'm trying to catch this thing on all sides. If possible, if there is a way to see if someone else accessed my account it would be appreciated. I connect to my account on laptop only at home 1 location and on my phone. I think the number is on file.

Asked by cinvowell 2 ஆண்டுகளுக்கு முன்பு

Last reply by James 2 ஆண்டுகளுக்கு முன்பு