Showing questions tagged:

Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (மேலும் படிக்க)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

தீர்வுற்றது Archived 9 1339

How do I get a refund after I "Deleted my Account".

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would ap… (மேலும் படிக்க)

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,

தீர்வுற்றது 8 45

Unable to sign in to google Account

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox… (மேலும் படிக்க)

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox

every time i try to sign in i get redirected to https://support.google.com/accounts/a.../32050?hl=en

Heres some of the things i tried:

  • Clear cache and cookies
  • "repair" Firefox from the uninstaller
  • Reinstall Firefox

To be honest it is quite a bit annoying and i cannot find a solution thanks in advance for any help

தீர்வுற்றது Archived 7 190

This error comes up everytime my computer turns on or wakes up

Every time I wake my computer up or start it, I get the attached error about a profile not being compatible. I did switch to the ESR release channel a while back, but I d… (மேலும் படிக்க)

Every time I wake my computer up or start it, I get the attached error about a profile not being compatible. I did switch to the ESR release channel a while back, but I deleted the old profiles; the folder is gone and the profile manager shows only the ESR profile. I have also tried to prevent firefox from starting on startup, but it keeps happening. Does anyone know how to prevent this error from happening, or have any ideas of how to investigate what's going on further?

தீர்வுற்றது Archived 7 308

easy youtube video downloader

Over the past few days (Oct. 18, 2024) the green Download button has been missing. When can we look forward to the fix? Have uninstalled & reinstalled twice. Thank… (மேலும் படிக்க)

Over the past few days (Oct. 18, 2024) the green Download button has been missing. When can we look forward to the fix? Have uninstalled & reinstalled twice. Thanks.

தீர்வுற்றது Archived 7 2396

Can't log into Mozilla Account

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an erro… (மேலும் படிக்க)

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an error that says "Bad Request". I can't log in on either of my computers. I've attached the error.

தீர்வுற்றது Archived 5 535

All Sync Data Was Removed Upon Password Reset

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution. After resetting my password, none of my sync data fr… (மேலும் படிக்க)

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution.

After resetting my password, none of my sync data from before the install is there. Only the sync data from my laptop, but even on my laptop it no longer lists my old computer, it is as if my PC from before the new OS has simply been deleted from the sync logs. In fact, my sync logs only go back to the moment I changed my password. I am not sure how to proceed as it appears that there aren't even any traces of my sync from before this point.

It would be nice if I could get the old tabs I had open on my desktop before I changed my OS, but it's not exactly a "world ending" situation.

தீர்வுற்றது Archived 4 280

DELETION OF FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email removed]@gmail.com

Good day Firefox support team how are you.s doing today it would greatly appreciate if you.s could pretty please delete my firefox account with the email address [e… (மேலும் படிக்க)

Good day Firefox support team how are you.s doing today it would greatly appreciate if you.s could pretty please delete my firefox account with the email address [email removed]@gmail.com

as i no longer need it and have lost acccess to it  

or if you.s could pretty please forward an account deletion request form or weblink to request deletion of the account [email removed]@gmail.com

your assistance in this matter would be greatly appreciated

Thanking you Donovan gregg

Locked 4 9

Mozilla message says I'm running Win 10, but my system says Win 11

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United State… (மேலும் படிக்க)

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United States (estimated) / Thursday, Oct 23, 2025.

Does Firefox think I'm using Win 10??? I checked my computer and it verifies that I am running Win 11 with all updates.

Call me confused. Or is this a non-issue? I ask because I'm trying to get into a member website and after I login, it takes me to a page that is for new signers ... not an existing member. Has happened several times.

Thanks,

Ron

தீர்வுற்றது Archived 4 190

Signing in with a school account

I am trying to convert from Chrome to Firefox. Everything is going well with my main account, but on my school account, I can't receive emails from out of my school distr… (மேலும் படிக்க)

I am trying to convert from Chrome to Firefox. Everything is going well with my main account, but on my school account, I can't receive emails from out of my school district. Is there any way that I can make an account without email verification?

தீர்வுற்றது Archived 3 198

Problem Syncing my account because of my email problems

I have a problem with my primary email. I cannot send out or receive. I'm working with my provider but no resolution as of yet. They did check my settings at the provider… (மேலும் படிக்க)

I have a problem with my primary email. I cannot send out or receive. I'm working with my provider but no resolution as of yet. They did check my settings at the provider level but said everything looks good. I've thoroughly checked and rechecked all my email settings and am unable to see a problem. I'm thinking that since I am not signed into my browser (Mozilla Firefox) with it telling me my account is disconnected that I need to Sync my account, but I cannot do that.

So, I have been trying to Sync my Mozilla account but being I have a problem with email I am unable to receive your email code to completely sign into my Mozilla account. What I am wanting to do is to sign into my account and add a secondary email address so to receive your sign in code so that I am able to finish syncing my account.

I am lost to know what to do from here! You will be unable to reply to me using my regular primary email address because as I say, I cannot send or receive, so how can you even help me? Please help me somehow! I'm sure you have my phone number being I would think it's on my account. Can you phone me? Hopefully! Not sure whether I should put a phone number or the added secondary email address in here so you can add it for me. I can't sign into Mozilla to do anything. I went through my Google account to get this far so to hopefully send this to you. Your help would surely be appreciated! I'm desperate- here it is - Email hidden for privacy - you can contact me through that. Please help!!! Thank you!

தீர்வுற்றது Archived 3 171

Google default account not "defaulting"

How do I change the google account that Firefox visits first? Context: I have my work email set up for sync, but whenever I go to any google specific site or tool (Calend… (மேலும் படிக்க)

How do I change the google account that Firefox visits first? Context: I have my work email set up for sync, but whenever I go to any google specific site or tool (Calendar, gmail, docs, etc.) it defaults to my personal account instead of my work account.

தீர்வுற்றது Archived 2 353

Sorting bookmarks by name is not permanent or reflected outside of Manage Bookmarks.

First of all, why are there two Other Bookmarks folders? When I add a new bookmark, my routine is to open Manage Bookmarks, drag the new bookmark to the second (lower) Ot… (மேலும் படிக்க)

First of all, why are there two Other Bookmarks folders? When I add a new bookmark, my routine is to open Manage Bookmarks, drag the new bookmark to the second (lower) Other bookmarks folder, then choose Sort > Sort by Name. I have also tried A > Z Sort Order. The sorts work within the Manage Bookmarks window, but they are not saved automatically, and I do not see a way to save them manually. Also, if I go to the Other Bookmarks folder on the far right side of the Bookmarks Toolbar, I have to scroll down to the bottom of the list to see my new bookmarks. They are not in ascending alphabetical order the way I want them.

தீர்வுற்றது Archived 2 423

Profiles on build 140

Hello all! According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build 1… (மேலும் படிக்க)

Hello all!

According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build 140 with windows 11.

I created profiles using the about:profiles command; however, they seem to want to be separate accounts, not profiles.

I want help to achieve the functionality as described in the article so I can stop using Edge because I need to keep my work/personal/school accounts separate.

Thanks!

தீர்வுற்றது Archived 2 378

email received from Mozilla

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid e… (மேலும் படிக்க)

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

Locked Archived 2 126

Change Primary Email

Hiya! The email I used to make this account is my work email, since I only use this account when I'm at my job so I can have my necessary bookmarks at all times. We recen… (மேலும் படிக்க)

Hiya! The email I used to make this account is my work email, since I only use this account when I'm at my job so I can have my necessary bookmarks at all times. We recently updated our emails at work to have a different address, so its now it's different. I can't change this manually, so here I am. The current email this account is listed under now will be deleted in about two years time, so I'd like to get ahead of that.

Thank you!

தீர்வுற்றது Archived 2 72