crash on startup

I am having Firefox crash on startup much like Firefox Desktop crashing on startup, initially in version 140, but I have downgraded to version 139 in my troubleshooting a… (மேலும் படிக்க)

I am having Firefox crash on startup much like Firefox Desktop crashing on startup, initially in version 140, but I have downgraded to version 139 in my troubleshooting and I'm getting the same symptom.

It is frustrating that this does not seem to leave any records in the Windows event log or the Firefox crash reports, and that the fact that there's a known issue of this severity is rather hard to find.

Asked by mozzd 4 மாதங்களுக்கு முன்பு

Last reply by Kiki 4 மாதங்களுக்கு முன்பு

Syncing

When following the instruction to sync bookmarks on Android phone it leads me to items that are not there. Open Firefox mobile on phone. Ok. Hit the 3 dots drop down. Ok.… (மேலும் படிக்க)

When following the instruction to sync bookmarks on Android phone it leads me to items that are not there. Open Firefox mobile on phone. Ok. Hit the 3 dots drop down. Ok. Choose sync and save. Not there? I click my email and it shows sync. I click that and it shows the last time I sync my phone. 0 minutes. Ok. It shows a QR code to scan from the Firefox app. It instructs to click ready to scan. That's not there either. If instructions lead you down paths that are not present, the instructions are useless. Anyone else having this experience? Thanks..........

Asked by eighthnote44 4 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 4 மாதங்களுக்கு முன்பு

Cannot add saved Credit Cards

I have all options enabled to save addresses and credit cards. When I try to manually add a credit card, hitting the Save button does nothing. When I use a credit card … (மேலும் படிக்க)

I have all options enabled to save addresses and credit cards.

When I try to manually add a credit card, hitting the Save button does nothing.

When I use a credit card on a site, Firefox prompts me to save the card, I confirm that I want to save it, yet it isn't saved.

Asked by richard28 4 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 4 மாதங்களுக்கு முன்பு

Click on links

When I click a link I always want it to open in a new tab. How do I do this without doing a right-click and selecting "Open in new tab"? I want it to open in a new tab w… (மேலும் படிக்க)

When I click a link I always want it to open in a new tab. How do I do this without doing a right-click and selecting "Open in new tab"?

I want it to open in a new tab when I simply click the left mouse button.

Asked by Eric Quéré 4 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 4 மாதங்களுக்கு முன்பு

Unable to Use Microphone in Google Meet Despite Permissions – Works Fine in Chrome

Hello, I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is speci… (மேலும் படிக்க)

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.

Asked by shreekarab5 4 மாதங்களுக்கு முன்பு

Last reply by mozilla757 1 மாதத்திற்கு முன்பு

Disable two-factor (aka two-step) authentication

To sign into my Amazon account, I'd like to enter only my email address and my password. But I have to enter my email address and my passkey. A verification code is the… (மேலும் படிக்க)

To sign into my Amazon account, I'd like to enter only my email address and my password.

But I have to enter my email address and my passkey. A verification code is then sent to my email address. I then need to enter that verification code to complete signing into Amazon.

On the Amazon's Sign in page (where I enter my passkey), it says "This request comes from the app 'firefox.exe' by "Mozilla Corporation".

How do I disable the two-factor (aka two-step) authentication for Amazon in Firefox?

Asked by gcotterl 4 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 4 மாதங்களுக்கு முன்பு

Old Firefox data folder

Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delet… (மேலும் படிக்க)

Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delete, uninstalling FF but am still stuck with it and my network settings are wrecked so I can't re-establish connection to the internet on that machine. Anyone with any suggestions as to how I get rid of the 'Old Firtefox data' folder ? Many thanks...

Asked by stevenpotts 4 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 3 மாதங்களுக்கு முன்பு

Slow page loading on Firefox, computer specs below

Chrome user returning to Firefox here; I'm experiencing an issue where most pages would take at least 4 to 6 seconds to load, especially for heavy media sites like YouTub… (மேலும் படிக்க)

Chrome user returning to Firefox here; I'm experiencing an issue where most pages would take at least 4 to 6 seconds to load, especially for heavy media sites like YouTube which could take 6 seconds for it to be barely usable, and 10 or 13 seconds for it to finish loading. My internet speed is 1gb at most and 800 Mbps at the least.

It loads sites like Reddit pretty fast, like 3-5 seconds interestingly. It's largely YouTube and other sites where the pages load infuriatingly slowly, and Chrome Mask did not helped with this.

Here are the things I did: Refreshed Firefox, started in Troubleshoot mode, installed Chrome Mask for YouTube (Did not work), disabled DNS, closed all foreground apps except Firefox, used a different profile and enabled/disabled hardware acceleration.

Specs: CPU: i5-3570k GPU: GTX 1070 Ti RAM: 16gb DDR3 OS: Windows 10 Hard Drive type: SSD

Final notes, it says I use Microsoft Defender Antivirus but I am actually using Malwarebytes. I also use uBlock Origin which is the entire reason why I permanently switched from Chrome to Firefox.

Asked by jeremy798814 4 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 4 மாதங்களுக்கு முன்பு

Connection Issues

8 out of 10 times that i try to connect to the following site: https://www.tax.ny.gov/online/ I get the following error message: Secure Connection Failed An error occ… (மேலும் படிக்க)

8 out of 10 times that i try to connect to the following site:

https://www.tax.ny.gov/online/

I get the following error message:

Secure Connection Failed

An error occurred during a connection to otc.tax.ny.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Now and then, I'm able to log in successfully. lately though, I'm having trouble logging in using Firefox browser.

This is becoming very frustrating. What could be the issue? What do i need to do to resolve the problem?

Asked by luzlight 3 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 3 மாதங்களுக்கு முன்பு

NO PDF PREVIEW

Hi Firefox Team, Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots Please assist. R… (மேலும் படிக்க)

Hi Firefox Team,

Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots

Please assist.

Regards, Novie

Asked by Novie Yahya 4 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 3 மாதங்களுக்கு முன்பு

Lost of access to the email of my old mozilla accounts and i have lots of saved informations on there.

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymor… (மேலும் படிக்க)

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymore is there a way that my info can be synced to a new one. Thanks

Asked by Linda Mueller 2 மாதங்களுக்கு முன்பு

Last reply by George Kitsoukakis 2 மாதங்களுக்கு முன்பு

Constant crashing in firefox

Firefox has been crashing several times an hour for multiple days. I have tried: Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updat… (மேலும் படிக்க)

Firefox has been crashing several times an hour for multiple days. I have tried:

Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updating Drivers

Asked by skylarasebastian 4 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 4 மாதங்களுக்கு முன்பு

Firefox View

I am interested in Firefox View, but I do not see that button on my toolbar (see attached image). When I search extensions I don't see that come up as an option. How do I… (மேலும் படிக்க)

I am interested in Firefox View, but I do not see that button on my toolbar (see attached image). When I search extensions I don't see that come up as an option. How do I add Firefox View?

Asked by salshinshirai 3 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 3 மாதங்களுக்கு முன்பு

Cannot Find Pocket or TenTabs Icons.

Like the title says. I used to have a Pocket icon. Yes, I know it's going away. I'd like to use the TenTabs icon. Where is it? And if you tell me it's on the "Customiz… (மேலும் படிக்க)

Like the title says.

I used to have a Pocket icon. Yes, I know it's going away.

I'd like to use the TenTabs icon. Where is it?

And if you tell me it's on the "Customize Toolbar", I can tell you that, no, it is not.

Help?

Asked by moonpupy 4 மாதங்களுக்கு முன்பு

Last reply by Denys 4 மாதங்களுக்கு முன்பு

Pocket icon missing from Firefox desktop

Why it disappeared? It was always there. I am logged in Pocket and tried to restart Firefox. Maybe it has to something do with recently added AI side panel? It seems that… (மேலும் படிக்க)

Why it disappeared? It was always there. I am logged in Pocket and tried to restart Firefox. Maybe it has to something do with recently added AI side panel? It seems that since then my Pocket icon is missing. Browser version: 140.0.2 (64-bit) OS: Linux Mint MATE 21.3 (Virginia) Kernel: 5.15.0-143-generic

Asked by ondrej123 4 மாதங்களுக்கு முன்பு

Last reply by Denys 4 மாதங்களுக்கு முன்பு

Translation feature not working

Translation feature is not working here: https://yoyaku.ariake-ferry.com/ReservationSelectDay.aspx Even though it is working perfectly fine on their homepage. Hopefully … (மேலும் படிக்க)

Translation feature is not working here: https://yoyaku.ariake-ferry.com/ReservationSelectDay.aspx

Even though it is working perfectly fine on their homepage. Hopefully Mozilla can fix this.

In the mean time: how can I *force* the translation feature to appear?

Asked by thany 4 மாதங்களுக்கு முன்பு

Last reply by Agent virtuel 1 மாதத்திற்கு முன்பு

comments not showing

When I try to load "Comments" I get this message: Failed loading comments! Please try again... Trying again doesn't help. This is a fairly recent problem Thanks for y… (மேலும் படிக்க)

When I try to load "Comments" I get this message:

Failed loading comments! Please try again...

Trying again doesn't help.

This is a fairly recent problem

Thanks for your help.

Asked by rsi79 4 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 4 மாதங்களுக்கு முன்பு