Showing questions tagged:

Firefox not connecting to facebook after update to 150.

My copy of Firefox updated about 1600 local time yesterday. At this same time Facebook could not be accessed, just get a blank page. Tried clearing history, but still not… (மேலும் படிக்க)

My copy of Firefox updated about 1600 local time yesterday. At this same time Facebook could not be accessed, just get a blank page. Tried clearing history, but still not working. Windows 11.

Solved 14 122

Captcha not working on firefox 127.0.1 yet again

Hi, am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to tho… (மேலும் படிக்க)

Hi,

am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to those sites. Such sites include teamfaderpro, Coursera, and bandcamp. All logins fail as the captcha is required to be passed prior to logging in, but the captcha never appears and so when I try to log in, nothing happens and I cannot login.

I have tried the above same sites on the Edge browser and have no such issue, the captcha shows and I can login.

Just FYI, the agent switcher setting change recommended by others previously is not suitable. When I tried that fix I was unable to access a considerable percentage of the internet due to some cloudflare issue, so the agent switcher setting is not an option. So far, I have tried all recommended settings to fix this issue and nothing has worked.

I am surprised no one else is having this issue.

Any help is appreciated, or at least inform google/mozilla about this issue as it has been ongoing (on and off) for me for many months. And yes, this problem is persistent for me at the moment, it remains despite rebooting windows, despite clearing cookies and cache (which I have set to automatically delete when exiting firefox).

Solved Archived 14 690

Google search stops working intermittently in Firefox

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from M… (மேலும் படிக்க)

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from Mozilla. Please fix this. It wasn't an issue before.

Solved Archived 14 742

Want to remove or disable AI summarizer

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this re… (மேலும் படிக்க)

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

Solved Archived 14 2038

Windows 11 taskbar not disappearing in fullscreen when there's PIP window.

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear. It works normally when… (மேலும் படிக்க)

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear.

It works normally when there is no PIP window.

I have uploaded pictures of: - Not full-screen and with PIP window - Full-screen and with PIP window - Full-screen and without PIP window

OS: Windows 11 23H2 Firefox: Version 152.0.4 (64-bit)

Solved 14 305

Firefox Semantic History Search test day event is not working

Hello! I saw that the Test day event had started. In Firefox Beta, I entered messaging-system-action.testday in about:config, put it on a string and set the value to test… (மேலும் படிக்க)

Hello! I saw that the Test day event had started. In Firefox Beta, I entered messaging-system-action.testday in about:config, put it on a string and set the value to testday as it said in the instructions. When I restarted Firefox, the welcome window did not appear and there was also no letter S next to the search as it should be. Please help!

Thanks for the answers!

Vexi

Solved Archived 14 110

Reload past Firefox profile

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, download… (மேலும் படிக்க)

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, downloading it from the Mozilla website. Unfortunately, it didn’t run, giving me, at different attempts, different error messages. In the time since then, I have read many suggestions from many different websites and I have tried some of these suggestions, all with no success – until today. I have just completed the suggestions made on https://support.mozilla.org/en-US/questions/1327628 and Firefox is now back, working. I am happy and grateful, but not finished. None of my personal data came with the currently functioning version of Firefox. Since the re-emergence of Firefox, I have been reading several websites dealing with copy, backup and restore of my Firefox profile. Right now, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ shows 5 folders: Two of the folders show 11/11/24 as the date modified (probably the date of the download from Mozilla). The folder 0dppjrfa.default contains one file, times.json, dated 8/11/2020. The other folder, ru82tlj5.default-release, has 97 items, most dated 11/11/2024. The remaining three folders are all dated 12/2/24 (today, as I write this). One folder’s name ends .default, the second name ends .default-release, and the third name ends .default-release-thirteen digits. The question that I am asking here is what do I do next to, hopefully, bring back the personal date I had with Firefox before my updating to Windows 11. Should I delete the folders dated 12/2/24? What, if anything, is the significance of the folder whose name ends in 13 digits? I’m hoping someone will be able to tell me how to fix these Firefox problems. And if I can, then I hope to be able to do something similar to help me bring back Thunderbird as well. Thunderbird became unfunctioning at the same time as Firefox. Thank you.

Solved Archived 14 958

Cannot delete Cloudflare window

Only with Deepl, I click on this program and immediately I get a window which says "Checking if the connection is secure". Underneath this, I have to check a box which s… (மேலும் படிக்க)

Only with Deepl, I click on this program and immediately I get a window which says "Checking if the connection is secure". Underneath this, I have to check a box which says "Verify if you are human", with the Cloudflare logo.

I've tried everything to get rid of this as it slows me up. I've tried Settings/Installed Apps, Search, Programs etc but it is not contained in any of these lists. I contacted Cloudflare who gave me some suggestions which didn't work (can't remember them), then said it was part of Mozilla and it was them that have attached this window so I need to contact you to get rid of it.

Can you help me please?

Solved 13 40

Firefox Immediately Crashes

Firefox stopped working yesterday. When I open it, it immediately crashes. After multiple times of that I refreshed it as it asked. It then worked ok. However after c… (மேலும் படிக்க)

Firefox stopped working yesterday. When I open it, it immediately crashes. After multiple times of that I refreshed it as it asked. It then worked ok. However after closing it and coming back later, it again immediately crashes. I then tried uninstalling and reinstalling, but it still does not work.

Locked 13 31

Can't sign into Hotmail.

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answer… (மேலும் படிக்க)

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

Solved Archived 13 202

When I print from Firefox, there is always a header/footer. It is marked as off/none. How do I get rid of these

A few updates ago, headers and footers started appearing on anything I print from Firefox. No other printing from any other source does this. All the settings (advanced… (மேலும் படிக்க)

A few updates ago, headers and footers started appearing on anything I print from Firefox. No other printing from any other source does this. All the settings (advanced settings) show header/footer as off, and 'none' in all the header footer options. I have attempted every combination available and can't get rid of the headers and footers. I Don't Want Them!

Solved 12 30

Can't access camera in Firefox.

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings… (மேலும் படிக்க)

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

Solved Archived 12 1546

Missing Widgets options

I'm trying to add the world cup tracker to my home screen, but when i click the link, it just puts me in my new tab page with no changes. When I click the pencil edit ico… (மேலும் படிக்க)

I'm trying to add the world cup tracker to my home screen, but when i click the link, it just puts me in my new tab page with no changes. When I click the pencil edit icon, widgets are not an option for me. Is there a place I need to enable them?

Solved 12 1 683

gemini visual aids do not display

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI … (மேலும் படிக்க)

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI controls do not display well in Firefox. Is there a way to fix this?

Solved 12 60

Print preview in Firefox 149 renders all <option> elements inside <select> instead of only the selected value.

In Firefox version 149, there is an issue with print preview behavior for HTML <select> elements. When opening print preview, all <option> items inside a drop… (மேலும் படிக்க)

In Firefox version 149, there is an issue with print preview behavior for HTML <select> elements. When opening print preview, all <option> items inside a dropdown are displayed and included in the print output.

This behavior differs from Firefox 148, where only the selected option is rendered correctly during print preview.

Steps to reproduce:

- Create an HTML page with a <select> dropdown containing multiple <option> elements. - Select one of the options. - Open print preview (Ctrl + P).

Expected result: Only the selected option should be visible and printed.

Actual result: All options inside the <select> element are displayed and printed.

Impact: This issue breaks the layout of printed documents and makes forms difficult to read, especially when dropdowns contain many options.

Solved Archived 11 406

I am getting a secure connection failed error message

I have started receiving a secure connection failed error message for a portal log-in website that worked fine for the past 6-7 months (see attached document). Other peo… (மேலும் படிக்க)

I have started receiving a secure connection failed error message for a portal log-in website that worked fine for the past 6-7 months (see attached document). Other people in my group use Firefox and Bitdefender to access the portal and none of them are having this issue.

I originally believed the problem to be my anti-virus (Bitdefender) and worked with them to resolve the problems. After trying various solutions including clearing my cache, using private mode and turning off different components of their software, Bitdefender believes the problem is with my browser setting and not their software. I also tried accessing the portal using Chrome in both regular and incognito modes and cannot access the site which would seem to rule out the problem being a Firefox browser problem but contacting Firefox support seems to be the next logical step.

I have been to the Firefox FAQ and saw similar problems with potential solutions - DNS over HTTPS, TLSKEYLOGGING issues, add-on exceptions - none of which worked. I have the most recent version of Firefox and am running Windows 11 home version.

Sometimes if I hit refresh after receiving the error message, the browser will try to connect and I will get a server time out message. If I keep hitting "try again", sometimes the portal log-in screen will appear and allow me to log-in. The key word is "sometimes" since often I just keep getting the server time out message.

Any ideas for me to try from this forum?

Solved 11 60

"Open links in tab" setting does not work

Hello, I've been using Firefox for several years because of all browsers it's the only one (I know of) that has a setting whether to open links in new tab or in new windo… (மேலும் படிக்க)

Hello, I've been using Firefox for several years because of all browsers it's the only one (I know of) that has a setting whether to open links in new tab or in new window. I want them opening in tabs. This has been quite alright until last week when I was suddenly shown a message that I was using an old Firefox version and was forced to create a new profile. I did that but ever since then links keep opening in new windows - even though I have found the relevant setting and ticked the box "Open links in tabs instead of new windows". With or without the box ticked, the only way to open links in new tabs is to simultaneously hold Cttrl and click on the link. I've tried all variations of this box and the next two, but no luck. This is really important for me. What am I doing wrong? Thanks!

Solved 11 61