• Archived

I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (மேலும் படிக்க)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch 10 மாதங்களுக்கு முன்பு

Last reply by Terry’s 8960 7 மாதங்களுக்கு முன்பு

  • Archived

Disabling "run studies" telemetry breaks websites?!?

This is pretty shady Mozilla. When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:… (மேலும் படிக்க)

This is pretty shady Mozilla.

When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:

https://appointment.questdiagnostics.com/schedule-appointment/as-personal-information

Even after logging in and everything running normal, disabling the studies run by Mozilla and a quick refresh breaks the functionality of the page. All cookies were accepted and the sharing of location was allowed. On a fresh, first run, wide open Firefox people. Literally, the only change that was made was unchecking that one box. In disbelief, i tested it over and over.

Why would disabling a telemetry setting, something that should be optional, cause this to happen? Seriously, what could possibly be the reason. I'd love to hear it.

This was the final nail in the coffin to me and this is since the 0.9x days.

(posted from Supermium)

Asked by frig 10 மாதங்களுக்கு முன்பு

Last reply by cane 9 மாதங்களுக்கு முன்பு

  • Archived

Washington Post main page not loading

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe … (மேலும் படிக்க)

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe mode. Thank you.

Asked by Jay 10 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 10 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

YouTube Homepage Never Loads

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried: -Disabling all extensions and turning… (மேலும் படிக்க)

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried:

-Disabling all extensions and turning off Enhanced Tracking Protection (at the same time) -Clearing cache -Clicking 'forget this site' on YouTube in my browser history -Restarting my PC/Firefox -Refreshing Firefox profile (this worked, but the issue returned after an hour) -Changing my system theme to light mode -Launching Firefox in troubleshoot mode -Logging in on an incognito window (with the same result) -Probably some other things I'm missing (I tried pretty much every result I could find from looking up 'YouTube homepage is blank' and 'YouTube homepage not loading).

The issue only occurs on Firefox and only after I log in to YouTube. This has never occurred before. I checked to make sure my Firefox and YouTube settings are the same as they've always been.

YouTube videos load fine as long as I paste the direct link into the URL bar, but ONLY the video (no comments, recommended videos, likes/dislikes, description, etc...) and I can't take it out of theatre mode nor fullscreen it (fullscreening it just removes the top bar of the browser--the video itself still has black bars on the sides).

Sometimes when I reload the page, I see the following at the end of the URL: &ThemeRefresh=1. I don't know if that means anything.

I am using the Firefox app on Windows 11. I am not using a VPN. This issue is specific to YouTube and YouTube only.

Any help would be greatly appreciated. Thanks!

Asked by Nyxified 7 மாதங்களுக்கு முன்பு

Answered by Mandy 7 மாதங்களுக்கு முன்பு

  • Archived

Maps do not open on web sites

Maps do not open on web sites. OS is Win10 Firefox version 133.0.3 (64 bit) Search engine is DuckDuckGo See attached image

Asked by Patrick Keane 1 வருடத்திற்கு முன்பு

Last reply by richardedward4783 12 மாதங்களுக்கு முன்பு

Outlook Office on Firefox keeps kicking me off

Sometimes when I sign in on Microsoft Outlook's email portal - a multistep process requiring authentication on one's phone - it says: "Hang on a minute while we sign you … (மேலும் படிக்க)

Sometimes when I sign in on Microsoft Outlook's email portal - a multistep process requiring authentication on one's phone - it says: "Hang on a minute while we sign you out" and then boots me, forcing me to sign in again. For awhile this was happening only occasionally, and the workaround was to delete all cookies for Microsoft online and Office. But now this is happening more frequently, and sometimes it happens immediately after deleting the cookies. In effect, Outlook on Firefox creates cookies that then prevent it from working. And it doesn't matter whether you say yes or no to "Stay signed in?" at the end of the sign-in process.

I reached out to Microsoft tech support, and they basically said this is a Firefox issue because it doesn't happen on Chrome or Edge.

Anyone else encounter this?

Asked by BlebNevus1015 2 மாதங்களுக்கு முன்பு

Last reply by BlebNevus1015 2 மாதங்களுக்கு முன்பு

  • Archived

Blogging/blog

For a few days, for unknown reasons I have been unable to access my blog..."Kitchen Connection". This has never occurred before, and it is very annoying. I have been bl… (மேலும் படிக்க)

For a few days, for unknown reasons I have been unable to access my blog..."Kitchen Connection". This has never occurred before, and it is very annoying. I have been blogging for many years.

Your assistance in this matter would be appreciated. Thank you in anticipation.

I've tried submitting the above a few times...and for whatever reason, it has not gone through to you, it would appear.

Asked by lee.george 12 மாதங்களுக்கு முன்பு

Last reply by cor-el 11 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Issue with Firefox and accessing Google

All of a sudden for the past few weeks or so, I keep getting the message in the attached screenshot when entering words in the search bar and clicking on Google. This ne… (மேலும் படிக்க)

All of a sudden for the past few weeks or so, I keep getting the message in the attached screenshot when entering words in the search bar and clicking on Google. This never happened before in all the years I've been doing this, so what's up with it and can it be fixed? Thanks.

Asked by Doug Green 5 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 5 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Websites say WebGL not supported by browser

Anything using WebGL in-browser tells me that my browser doesn't support it. https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled … (மேலும் படிக்க)

Anything using WebGL in-browser tells me that my browser doesn't support it.

https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card." but I updated it to the most recent drivers and the issue is still happening. Graphics card is an AMD Radeon RX 6600 XT.

Asked by Jack 6 மாதங்களுக்கு முன்பு

Answered by Jack 6 மாதங்களுக்கு முன்பு

firefox update will not allow me to login to yahoo accounts

Have recently updated Firefox and now I am not able to login to my Yahoo mail. I know it is not an issue with security on my PC as I can login no problem with Chrome and … (மேலும் படிக்க)

Have recently updated Firefox and now I am not able to login to my Yahoo mail. I know it is not an issue with security on my PC as I can login no problem with Chrome and have tried with AV and Firewall turned off. Tried emptying cache etc but nothing worked. Eventually backed up bookmarks and passwords and deleted Firefox completely, including all files and profiles, reinstalled and still the same problem. Am running win7 and YES, I know this is not supported now but evertything was fine until new update.

After trying to log in it says 'something went wrong, try from a different device'. It works fine on my laptop with Firefox and fine on PC with Chrome so can only come to the conclusion it is Firefox update on PC. This is causing major problems now as can only access mail through Chrome and site links sent cannot be opened as passwords are saved in Firefox. Also have other work that needs to be urgently completed where I need to be able to use sites and mail on same browser.

Any ideas on what could be wrong would be appreciated as things are getting desperate.

Asked by DJFUNKYDOG 3 வாரங்களுக்கு முன்பு

Last reply by DJFUNKYDOG 3 வாரங்களுக்கு முன்பு

A website is greyed out because it displays a message

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website sayi… (மேலும் படிக்க)

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website saying "press the command key to zoom the image". On Firefox, this message is not displayed, and the website is greyed out.

I have looked at all my settings: I can't see anything wrong. Any ideas?

Asked by Jane XNC 2 வாரங்களுக்கு முன்பு

Last reply by Denys 2 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Gmail won't load

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-on… (மேலும் படிக்க)

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-ons, uninstalled adblock, still no go, this happen with Some of the Firefox updates, but different sites. Thanks

Asked by AJ 9 மாதங்களுக்கு முன்பு

Answered by jonzn4SUSE 8 மாதங்களுக்கு முன்பு

  • Archived

No video support and MIME type found

After the recent bunch of windows updates i started noticing youtube loading much slower and other websites acting strange. Just now i tried to look at a link https://ste… (மேலும் படிக்க)

After the recent bunch of windows updates i started noticing youtube loading much slower and other websites acting strange. Just now i tried to look at a link https://steamusercontent-a.akamaihd.net/ugc/47948470127416586/912CDEE3AD8B94CF3122B7338E89E24C9B6EC29D/

I get "No video support and MIME type found". I have uninstall/reinstalled, checked codex, disabled addons and downloaded Microsoft windows media pack, then restarted the computer.

Nothing seems to work. But i had to reinstall Firefox again because all my tabs would crash after the last reinstall.

Asked by Griswald 11 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 11 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Firefox not working on multiple sites including google docs/sheets

It looks like some sites are not working properly, two examples I can give are google sheets&docs, in the attached image you can see my sheets are not being shown, no… (மேலும் படிக்க)

It looks like some sites are not working properly, two examples I can give are google sheets&docs, in the attached image you can see my sheets are not being shown, note that if I directly access a sheet's link it does open.

The second example is some websites with media players just load infinitely (YouTube works).

Also added network tab non 200 status code requests images.

Things I've tried:

  • Disabled "network.dns.disablePrefetch".
  • Tried troubleshoot mode(meaning those requests that were blocked by ublock are not the problem).
  • Deleted history including cookies.
  • Private Browsing.
  • User Agent masking
  • Reinstalling

Asked by Avi Shabat 9 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 9 மாதங்களுக்கு முன்பு

  • Archived

Grok (x.com) not working in Firefox anymore

Hi, for some time now I can't use Grok(x.com) in Firefox(137.0.1 (64-Bit)) anymore. "Something went wrong" is always the answer. Troubleshooting Mode doesn't help. Dis… (மேலும் படிக்க)

Hi,

for some time now I can't use Grok(x.com) in Firefox(137.0.1 (64-Bit)) anymore. "Something went wrong" is always the answer.

Troubleshooting Mode doesn't help. Disabling any site restrictions, neither.

Any one else? Any ideas?

Cheers

Asked by nairamred 8 மாதங்களுக்கு முன்பு

Last reply by nairamred 7 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Firefox won't display a page embedded in another site

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally b… (மேலும் படிக்க)

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally blocking me from accessing the Library of Congress webpage inside the same browser for my job. It's not a malicious site, but I can't figure out how to tell Firefox to stop blocking it as if it was a malicious site.

Help.

Asked by JanArrah 8 மாதங்களுக்கு முன்பு

Answered by William Tucker 8 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Twitch stopped working in Windows 7.

05/20/2025 twitch streams stopped working, image disappeared, sound is there. Also working videos that are on twitch, not streaming. In windows 10 everything works. … (மேலும் படிக்க)

05/20/2025 twitch streams stopped working, image disappeared, sound is there. Also working videos that are on twitch, not streaming. In windows 10 everything works.

Asked by RikiTikiTak 7 மாதங்களுக்கு முன்பு

Answered by RikiTikiTak 6 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Cannot log into my Quickbooks account.

Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totall… (மேலும் படிக்க)

Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totally frustrating.

The error message i receive is:XML Parsing Error: no root element found Location: https://accounts.intuit.com/app/sign-in?app_group=QBO&asset_alias=Intuit.accounting.core.qbowebapp&iux_tests=49561:8:119104&state={%22queryParams%22:{%22locale%22:%22en-us%22}}&app_environment=prod&locale=en-us Line Number 1, Column 1:

Asked by Eugene Faber 11 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 10 மாதங்களுக்கு முன்பு