• Archived

Automatic crash

Every time I make Firefox full-screen, it immediately crashes and shuts down. I have restarted the computer, uninstalled and reinstalled Firefox, but it still doesn't wor… (மேலும் படிக்க)

Every time I make Firefox full-screen, it immediately crashes and shuts down. I have restarted the computer, uninstalled and reinstalled Firefox, but it still doesn't work.

Asked by 2475575371 6 மாதங்களுக்கு முன்பு

Last reply by Paul 6 மாதங்களுக்கு முன்பு

  • Archived

Automatic translation pop up window

Every time I open a new site or webpage, the automatic translation window pops up. I don't need translations and I have to choose "don't translate this page" again and ag… (மேலும் படிக்க)

Every time I open a new site or webpage, the automatic translation window pops up. I don't need translations and I have to choose "don't translate this page" again and again. I've searched everywhere on Firefox and I can't find a way to stop this. It is extremely intrusive and annoying. I don't understand why Firefox should decide for me what I want and what I don't want. Has anybody solved this problem.

Asked by ninadaon3 6 மாதங்களுக்கு முன்பு

Last reply by TyDraniu 6 மாதங்களுக்கு முன்பு

  • Archived

Firefox refusing to open after pc being on for a while

After my pc has been on for a while, seemingly random duration, Im not able to open firefox anymore. For example if clicking on a link in discord, or if I close the brows… (மேலும் படிக்க)

After my pc has been on for a while, seemingly random duration, Im not able to open firefox anymore. For example if clicking on a link in discord, or if I close the browser and want to open it again. I've tried refreshing and reinstalling but that didn't help.

Asked by Alex.ahl 6 மாதங்களுக்கு முன்பு

Last reply by Bradforth 6 மாதங்களுக்கு முன்பு

  • Archived

https://www.xfinity.com/stream/listings/favorites no longer works - firefox 140.0.4

Connectivity to www.xfinity.com disappeared...with latest firefox 140.0.4 as near as I can tell. xfinity still works on Google Chrome and Microsoft Edge. Please fix fire… (மேலும் படிக்க)

Connectivity to www.xfinity.com disappeared...with latest firefox 140.0.4 as near as I can tell. xfinity still works on Google Chrome and Microsoft Edge. Please fix firefox browser so I don't have to go to chrome or edge. thanks!

Asked by Craig Burgi 6 மாதங்களுக்கு முன்பு

Last reply by Craig Burgi 6 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (மேலும் படிக்க)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Asked by cecchijac 6 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 6 மாதங்களுக்கு முன்பு

  • Archived

I can close Master pw winndows & expose my data

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop P… (மேலும் படிக்க)

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop PC. WIN 11 64-bit. Please help.

Asked by sandra3048 6 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 6 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

The audio does not work in Firefox.

Audio does not work in Firefox. Drivers are up to date and works in other browsers. How do I fix this issue?

Asked by johndcky 6 மாதங்களுக்கு முன்பு

Answered by jonzn4SUSE 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Drop Down Menu On Certain Websites Won't Work

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/govern… (மேலும் படிக்க)

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/government-id/bc-services-card/your-card/get-a-card

I realized it wasn't working so I turned off my adblocker (ublock origin), refreshed the site and still not working.

Also attempted to use troubleshoot mode and still does not work.

Cleared cache + cookies and used troubleshoot mode and nothing working still.

I lastly checked the website was working by opening the same link on chrome after all that and it works perfectly fine over there. Any ideas what could possibly be the issue?? I basically have a fresh install of firefox with no changed settings besides anything that might of been copied over from Chrome when firefox automatically asks you to migrate your stuff over, and used the troubleshoot mode + clearing cookies and cache

Asked by KoiYouu 6 மாதங்களுக்கு முன்பு

Answered by KoiYouu 6 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

alt menu

so um the menu when you click alt (in the attached image) won't leave I clicked alt again turned mozilla off and on and it didn't work

Asked by Julianna Ferrell 6 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 6 மாதங்களுக்கு முன்பு

  • Archived

restore tabs does not work

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my hist… (மேலும் படிக்க)

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.

Asked by bheffe 6 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 5 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Firefox Virus

I accidentally clicked on a site that was supposed to be a game review site that I found on a Bing search. Now I get pop up ads for fake virus programs whenever I run Fi… (மேலும் படிக்க)

I accidentally clicked on a site that was supposed to be a game review site that I found on a Bing search. Now I get pop up ads for fake virus programs whenever I run Firefox.

I ran a scan with Mallware Bytes and Microsoft Defender and both scans came up clean.

I am including a screenshot of the popups.

Any ideas?

Thanks

Asked by rinaldop75 6 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 6 மாதங்களுக்கு முன்பு

  • Archived

YouTube channel confusion for comments

I have had a google account and a YouTube Channel ([email_1]@gmail.com) for decades. I recently added a new google email ([email_2]@gmail.com) and accustomed my old YouTu… (மேலும் படிக்க)

I have had a google account and a YouTube Channel ([email_1]@gmail.com) for decades. I recently added a new google email ([email_2]@gmail.com) and accustomed my old YouTube channel for [email_1]@gmail.com with the new email, [email_2]@gmail.com. On other browsers when I comment, the old YouTube account with the new email shows up as the commentor. Today, on my new Firefox browser.I discovered that the new email had created another YouTube channel which showed up as my ID for a comment on another YouTube channel. I deleted the new YouTube channel but, when I comment with the brand new Firefox browser, the old YouTube channel I deleted shows up. How can I correct that?

Asked by Dr. Raymond G. Whitham 6 மாதங்களுக்கு முன்பு

Last reply by Dr. Raymond G, Whitham (DrZoonotics) 6 மாதங்களுக்கு முன்பு

  • Archived

Can't enable 2FA on Mozilla account

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the bac… (மேலும் படிக்க)

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the backup codes and I even get the email confirming the recovery phone number was added. On the Mozilla accounts page 2FA turns to enabled. (I'm on Windows11 with latest Firefox browser version)

However after a simple refresh, it turns back to disabled. I repeated the process and same thing happens. Same even on Firefox Android. What could be the issue here?

Asked by Joni 6 மாதங்களுக்கு முன்பு

Last reply by Kiki 5 மாதங்களுக்கு முன்பு

  • Archived

Cannot submit feedback

I'm trying to report a rogue version of this add-on, https://addons.mozilla.org/en-US/firefox/feedback/addon/%7B5c474add-03f0-4c67-9479-f32939d7599a%7D/. The actual add-… (மேலும் படிக்க)

I'm trying to report a rogue version of this add-on, https://addons.mozilla.org/en-US/firefox/feedback/addon/%7B5c474add-03f0-4c67-9479-f32939d7599a%7D/. The actual add-on is fine and works well. Somehow a version, 1.5, got installed and I cannot keep it removed. Whenever I refresh FF, it shows back up. I cannot find any reference to this version on GitHub or on the extensions page. I have uninstalled FF and refreshed it. Nothing works. It keeps coming back. I also looked in the side-install directory, but there were no extensions there. If I remove the extension under the Add-ons Manager, it removes it and I can install it and it installs the correct version and it works until FF restarts and then the 1.5 version shows back up.

Asked by gwolbr 6 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 6 மாதங்களுக்கு முன்பு

  • Archived

What happens to the temp data and cookies when I close a Container tab

Hello, FF support forum, I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that … (மேலும் படிக்க)

Hello, FF support forum,

I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that they are mini versions of the dump-cookies-temp-data when I close Firefox entirely? I would so love that functionality.

Regards, G.W.

Asked by G.W. 6 மாதங்களுக்கு முன்பு

Last reply by Mark 4 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Unable to enter one particular website

There is one particular website that I use quite frequently. Lately I haven't been able to log onto it without encountering a page verifying I am a human, and I can't pro… (மேலும் படிக்க)

There is one particular website that I use quite frequently. Lately I haven't been able to log onto it without encountering a page verifying I am a human, and I can't proceed (the page just loops). This has happened on other browsers too, though I fixed the problem there by disabling my adblocker. But that doesn't help here on Firefox. Any suggestions?

Asked by Ladyjay12 6 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 6 மாதங்களுக்கு முன்பு

  • Archived

drag and drop pictures on iOS

Hi. I used to be able to just grab and image on a webpage and drag it to my desktop. Now I have to go through the whole rigmaroll of right click and save. Anyone know how… (மேலும் படிக்க)

Hi. I used to be able to just grab and image on a webpage and drag it to my desktop. Now I have to go through the whole rigmaroll of right click and save. Anyone know how I can go back to the faster way please?

Thanks.

Asked by ani 4detal 6 மாதங்களுக்கு முன்பு

Last reply by bitdecay 6 மாதங்களுக்கு முன்பு