பயர்பாக்ஸ் Community Forum

Dear Support Team,

I am writing to request assistance with an issue I encountered after a recent Firefox update. After opening the browser, an automatic updat led to making all of my bookmarks, saved passwords and website data disappear. The profile I was using had been active for over two years and contained important information that I now cannot access (it wasn't a profile I created myself, I just used the browser normally).

I have already tried several troubleshooting steps, including restoring previous profiles, checking the profile folder, and attempting to recover data from backups. Unfortunately, none of these attempts have been successful so far. The about:profiles website tells me my old profile does not exist but in my Firefox folder, there is a (profile?) folder from 2023 which contains only one file.

Could you please help me recover my previous Firefox profile or guide me through any additional methods that might allow me to restore my lost data?

Thank you very much in advance for your support.

Kind regards, Sophia

your browser did an update on my windows 11 home version laptop and now I cannot access my bookmarks and have a message at the upper left side of my browser screen.....

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

I'm trying to get into chatgpt and canva. The browser tells me that i should delete a clooudfare block. I've tried disabling adblock and trying again. I've also tried to clear the cache, but that doesn't work either. What should I do?

I have my nonprofit's website through Weebly...but recently I cannot get it to come up when I type in the address...I get an error that says PR End of File Error. I am able to access the website through Edge...but I hate Edge!!!!

But it makes me think there is a setting through Weebly that is making Firefox not show the site.

Any help or advice would be great appreciated.

In Windows 10, I could open Manage Bookmarks with one mouse click on Manage Bookmarks on the Bookmarks toolbar, and the bookmarks would open at the top of my organized list, with the Bookmarks Menu already displaying. One click! Fantastic!

Now, in Windows 11 I am unable to open Manage Bookmarks on the toolbar, as it doesn't exist, and does not exist in the Customize toolbar display either. Instead I must click on the "Show Your Bookmarks" icon on the Bookmarks toolbar, then click on Manage Bookmarks, then must scroll the results to the top, then click on Bookmarks Menu. This procedure, compared to how simple things were with Firefox, using Windows 10, is a real waste of valuable time.

Is there any way to open Manage Bookmarks, with Bookmarks menu displayed, with one click of an icon on the Bookmarks toolbar, as was the case with my Windows 10?

I have a chromebook with linux enabled and installed firefox according to mozilla's instruction - via the sudo get-apt command. The cursor changes from the default to a very small adwaita. I've spent hours googling this issue and everyone I've come across had used some third party repo or was trying to shove in their own custom cursor theme. Literally all I want is my regular cursor back, and I have no clue why mozilla would have a specifically set cursor for their browser instead of just having it default to os. I don't really know what I'm doing here, but I cannot begin to state how tired I am of messing with this dead-end issue.

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the title bar option and then check the title bar option, the title bar will appear, but when I close firefox and then restart firefox the title bar is gone.

I just updated to the latest Firefox. All my history, bookmarks, extensions are now gone. I do not seem to be able to get them back. My old version of Firefox is not available. When I ask to update from a prior browser, the drop down selection does not give me my prior version of Firefox. Help!