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All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the first clue as to what this is.

Suddenly I cannot open my msn.com email service. I just get a blank page. I opened Chrome and the email opened promptly. Could it have become Blocked...if so, where would the list be, OR where can I check to see if that is the case. All other tabs open just fine

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Hello -

I just upgraded Firefox on my Mac Mini M2 (2023) to version 124 (64 bit). When I start up Firefox it starts (I see Firefox in the top menu bar) but it will not open a session window. In addition, the top menu bar is in an inactive state (i.e. the words are in grey instead of black). It seems to be in a partially open state.

I have tried (1) waiting to see if that fixes things and (2) a cold boot of the computer. Both things did not work.

Thank you very much for your help.

Don

Fx 124.0

Why am I getting these notifications? I have the latest version, but this prompt not only asks me to update, but there's no mention that it will install the beta 125.0 beta 1

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Hello,

So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings are set up to download to the Desktop. I am running Mac OS Sonoma 14.4.1

Yet the file is not there. I tried searching on the Support page for FF. Lots of articles but no real help. Tons of info about how to tweak the download but Nothing about Where that download ended up. I did give Permission in Settings for youtube.com to download to my iMac, but again, I can't find the file. In the Storage section, it shows 37.5 MB, so it should be on my iMac, right?

How is it possible for youtube.com to show that I downloaded the file but I can't find it?

I am totally at a loss. Never had anything like this happen before. Prior downloads have Always shown up on the Desktop.

Any thoughts? Thanks for your time.

John D

I cannot acccess firefox/mozilla support or vpn downloads on one of my devices which I am trying to download the vpn. I am logged into my mozilla account on the device but either bing or mozilla may be preventing me

Any ideas?

I updated firefox and when trying to open it received an "EntryPoint Not Found" error.

The procedure entry point sqlite3_backup_finish could not be located in the dynamic link library C:\Program Files\Mozilla Firefox\xul.dll

Click okay then get the message

"couldn't load XPCOM."

It would appear I need to delete firefox and reinstall, unless a method exists to revert.

If I delete and reinstall how do I retain bookmarks, history and open tabs, etc.? I need to keep my tabs, history and bookmarks.

How do I download language data for translating on a machine that is not connected to the internet?

I already followed the instructions here to download an offline firefox installer: https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

and I downloaded the language packs I want here: https://releases.mozilla.org/pub/firefox/releases/124.0/win64/xpi/

and I followed the instructions here: https://support.mozilla.org/en-US/kb/deploying-firefox-language-packs

But translation still doesn't work. I even manually installed the "*.xpi" packs into the browser. I can see in Firefox's settings that it thinks the packs are installed, and it offers to translate pages it detects are in a different language, but translation fails. I noticed that the language packs are smaller than I would have expected - smaller than 1MB. Is there a way to download the language data that is needed for offline translations?

Thank you!