my computer updated and i lost firefox

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there… (மேலும் படிக்க)

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there a way for me to find all that was erased?

Asked by liz1611 1 வாரத்திற்கு முன்பு

Last reply by cor-el 1 வாரத்திற்கு முன்பு

Cannot install any add-ons or themes: "Download failed. Please check your connection."

Hi, I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connect… (மேலும் படிக்க)

Hi,

I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connection.". This happens on Firefox, Firefox beta and Firefox nightly.

I did some googling and found similar posts from a few years ago. These seem to suggest I don't have the correct certificate used to verify extension signatures:

I checked my certificates and I don't have anything from "Mozilla Corporation - signingca1.addons.mozilla.org" (there's a screenshot of this cert in the first forum link above), so I think this is indeed the issue? I've attached a screenshot of my cert list where the Mozilla cert should be.

Please note I am on an M3 Pro macbook pro. It's a work laptop and I thought maybe our network settings were interfering with things, but my previous work laptop (Intel) could install add-ons just fine.

Would appreciate some help!

P.S. I found a workaround where I copied over all extension JSON and XPI files from my old laptop. So I am using my previous extensions just fine but still cannot download any new ones. Also I don't have access to my old laptop anymore so can't copy over any new ones.

Asked by yusufmahtab12 3 மாதங்களுக்கு முன்பு

Last reply by zeroknight 2 மாதங்களுக்கு முன்பு

Firefox has ended support for Windows 8 and Vista but I don't use these and therefore can no longer update - why

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the rig… (மேலும் படிக்க)

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the right top corner. It also will no longer update my computer.

I do have and use Windows 10 - so I don't see what is the problem? I tried to refresh and that didn't work either.

Please help because I like to stay with Firefox but I do need to update and keep my computer secure.

I am not very computer savy so please tell me what to do in simple word.

Thank you for your help Christine

Asked by Chris 5 மாதங்களுக்கு முன்பு

Last reply by James 5 மாதங்களுக்கு முன்பு

unable to recover my saved bookmarks and history

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help m… (மேலும் படிக்க)

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help me with that i need my data back

Asked by Amit Singh 5 மாதங்களுக்கு முன்பு

Last reply by cor-el 5 மாதங்களுக்கு முன்பு

Browser failure, endless crash

I just updated my Firefox browser. Now it doesn't work: "tab is crashed" - an endless chain, always again this. You should try harder to release bugfree software ... Wh… (மேலும் படிக்க)

I just updated my Firefox browser. Now it doesn't work: "tab is crashed" - an endless chain, always again this.

You should try harder to release bugfree software ...

What about short-time help?

Asked by ha_leonhardt 5 மாதங்களுக்கு முன்பு

Last reply by cor-el 5 மாதங்களுக்கு முன்பு

My email address has to change as Internode has closed down

Craig Davies is my name and I live in Adelaide Australia. 10 Days ago I received advice that my email address is closing in a week so I have had to get a new email addres… (மேலும் படிக்க)

Craig Davies is my name and I live in Adelaide Australia. 10 Days ago I received advice that my email address is closing in a week so I have had to get a new email address. I can't work out how to change my email address and password in your records. My new email address is [edited] @gmail.com My old email address was [edited] @internode.on.net. Can someone please advise me how I notify firefox of this change

Asked by daviescj 5 மாதங்களுக்கு முன்பு

Last reply by James 5 மாதங்களுக்கு முன்பு

Finding saved bookmarks from an external drive

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried eve… (மேலும் படிக்க)

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried every path posted online and i still cannot find them. I found two mozilla files but, no bookmarks. Can you assist? I dont know where to look.

Asked by claudinelwlr 5 மாதங்களுக்கு முன்பு

Last reply by cor-el 5 மாதங்களுக்கு முன்பு

You have messed my computer big time. Call me now at [telephone number]

You have messed my computer big time. Call me now at [telephone number]

Asked by Ken Reynolds 5 மாதங்களுக்கு முன்பு

Last reply by Paul 5 மாதங்களுக்கு முன்பு

Downloads fail

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeate… (மேலும் படிக்க)

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeated "fixes" reported. I've used Firefox for a long time and really prefer it, but I'm having to change to Chrome to be able to complete my work.

Asked by gingersewsinsc 5 மாதங்களுக்கு முன்பு

Last reply by cor-el 5 மாதங்களுக்கு முன்பு

Multirow toolbar gone after update to FF 115.5.0esr 64bit

I have long used multirow bookmark toolbar extension to give me 4 rows of bookmarks across the top of my Firefox window on Windows 10. After updating to this latest versi… (மேலும் படிக்க)

I have long used multirow bookmark toolbar extension to give me 4 rows of bookmarks across the top of my Firefox window on Windows 10. After updating to this latest version, the extension is gone. Any mention of it in about:config is gone. I don't know if it ever was mentioned in userChrome.css but it's not there either. It's as though it never existed. WTH?

Can anyone suggest how to get a multirow display of my toolbar bookmarks? Thanks in advance.

On a related rant: This is why I hate upgrading Firefox. Something useful and common sense always breaks. I'm going to open a separate question to figure out how to get the cursor focus back into the Google search box when I open a new tab using Google as the home page. None of the previous solutions is working with this version. This break in basic functionality has happened after many different upgrades of Firefox and I am frankly sick of fixing the same ridiculous problem over and over.

Asked by vesuvana 5 மாதங்களுக்கு முன்பு

Last reply by cor-el 5 மாதங்களுக்கு முன்பு

Access to my prior emails on gmail

I was told I had to change my gmail account to whatever system you have now. I believe I have taken all the necessary steps, but would like to know how I access the emai… (மேலும் படிக்க)

I was told I had to change my gmail account to whatever system you have now. I believe I have taken all the necessary steps, but would like to know how I access the emails I had on the old gmail account.

Asked by Connie de la Vega 5 மாதங்களுக்கு முன்பு

Last reply by Terry 5 மாதங்களுக்கு முன்பு

Firefox Nightly 123

Tried installing Firefox Nightly 123 on an iMac running Monterey 12.7.3. Will not install. Just get the spinning busy cursor and have to force quit. Installs fine in Sono… (மேலும் படிக்க)

Tried installing Firefox Nightly 123 on an iMac running Monterey 12.7.3. Will not install. Just get the spinning busy cursor and have to force quit. Installs fine in Sonoma.

Asked by dialabrain 5 மாதங்களுக்கு முன்பு

Last reply by TyDraniu 5 மாதங்களுக்கு முன்பு